Web-Operation Intention Mapping for Tailored Terminal Actions
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Solution Overview
Problem
Conventional techniques are unable to estimate a user's intention based on their webpage operations and perform appropriate actions accordingly.
Innovation Solution
An information processing apparatus that includes a correspondence storage unit to store information linking user operations to intended actions, determining units to identify user intentions, and action units to perform corresponding actions on terminal devices.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Measurement precision
If conventional techniques are used to track user status on websites, then real-time visitor status can be grasped, but user intention cannot be estimated and appropriate actions cannot be performed
Solution Approach 1:
The patent introduces an intention estimation unit as an intermediary component that processes operation information and generates intention identifiers. This mediator translates raw user operations into meaningful intention data, enabling the system to bridge the gap between tracking user status and understanding user intentions, thereby resolving the contradiction between measurement precision and adaptability
Solution Approach 2:
The system implements feedback mechanisms where operation information is continuously collected, processed to estimate user intentions, and used to trigger appropriate actions. This closed-loop feedback enables the system to adaptively respond to user behaviors while maintaining accurate intention estimation, addressing both the precision and versatility requirements
2Adaptability or versatility
If operation information is collected and processed to estimate user intentions, then appropriate actions can be performed, but system complexity increases
Solution Approach 1:
The patent segments the information processing system into distinct functional units: operation information receiving unit, intention estimation unit, correspondence storage unit, and action execution unit. This segmentation allows each component to handle specific tasks independently, reducing overall system complexity while maintaining comprehensive intention-based action capabilities
Solution Approach 2:
The correspondence storage unit stores multiple pieces of correspondence information that can match different operation patterns to various intention identifiers and actions. This universal structure allows the system to handle diverse user behaviors through a single integrated mechanism, achieving high adaptability without proportionally increasing complexity
Data Source
AI summary
An information processing apparatus includes: a correspondence storage unit in which one or more pieces of correspondence information each indicating correspondence between an intention identifier based on one or more pieces of operation information and action information for specifying an action that is to be performed on a terminal apparatus of a user are stored; a receiving unit that receives one or two or more pieces of operation information; a determining unit that determines an intention identifier corresponding to the one or more pieces of operation information received by the receiving unit; an information acquiring unit that refers to the correspondence storage unit, thereby acquiring action information corresponding to the intention identifier determined by the determining unit; and an action unit that performs an action specified with the action information acquired by the information acquiring unit, on a terminal apparatus corresponding to a user identifier.