Web Interaction Acquisition System for Legal Proof Certification
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Solution Overview
Problem
Current systems for certifying interactions between users and companies, especially in e-commerce, face challenges in providing legal proof of agreements due to complex and costly processes, which can discourage user engagement and lead to disputes.
Innovation Solution
A Web Interaction Acquisition System (WIAS) that integrates with corporate processes to automatically generate legal proof of interactions by redirecting user requests through a secure gateway, creating a token/cookie for subsequent interactions, and registering interactions in a dedicated memory-storage for timestamped and marked electronic documents.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If complex certification systems are used to provide legal proof of interactions, then the reliability of legal certification is improved, but the device complexity and user experience deteriorate
Solution Approach 1:
The patent introduces an intermediary certification module that sits between the user interaction system and the legal proof generation system. This module automatically captures interaction data, validates it against predefined criteria, and generates certified proof without requiring users to navigate complex certification processes. The intermediary handles the complexity internally while presenting a simple interface to users.
Solution Approach 2:
The certification system operates autonomously by automatically detecting interactions, validating them against certification rules, and generating legal proof without human intervention. The system self-manages the entire certification workflow including data collection, validation, and document generation, eliminating the need for users to manually initiate or manage complex certification procedures.
2Reliability
If complex certification processes are implemented, then the legal proof value is improved, but the ease of operation deteriorates
Solution Approach 1:
The system automatically performs all certification operations without user intervention. It self-detects interactions, self-validates data integrity, and self-generates certified documents. Users simply interact with the platform normally while the certification system operates in the background, maintaining both high legal proof value and ease of operation.
Solution Approach 2:
The certification module pre-configures validation rules, data capture parameters, and proof generation templates before interactions occur. By preparing all certification infrastructure in advance, the system can instantly certify interactions without requiring users to go through complex procedures, thus maintaining simplicity while ensuring legal proof value.
3Reliability
If traditional certification systems are used, then legal proof can be obtained, but the loss of time and productivity deteriorate
Solution Approach 1:
The certification system operates continuously in the background during user interactions without interrupting the workflow. It continuously monitors interaction data, continuously validates against rules, and continuously prepares certification documents. This parallel processing eliminates time loss by performing certification activities concurrently with normal platform operations rather than sequentially.
Solution Approach 2:
The system pre-loads validation rules, pre-configures proof templates, and pre-establishes data capture mechanisms before interactions occur. By having all certification infrastructure ready in advance, the system eliminates setup and configuration time during actual certification, enabling immediate generation of legal proof without delaying user activities.
4Ease of operation
If simple registration systems are used, then ease of operation is improved, but the reliability of legal certification deteriorates
Solution Approach 1:
The patent introduces a certification intermediary that sits between simple user registrations and legal proof generation. This intermediary automatically enhances simple registration data by capturing additional interaction evidence, validating data integrity through predefined criteria, and attaching certification metadata. Thus, simple user-facing registrations maintain ease of operation while the intermediary ensures high reliability for legal certification purposes.
Data Source
AI summary
A process certifies an interaction between a user and an Organization. A Company WEB server requests an acquisition system (WIAS) generate a new redirection URL address (F-URL), simultaneously with sending a pre-redirected HTML form, the (F-URL) pointing to a gateway for verifying in the request the presence of a TOKEN/COOKIE indicating instantiation of a dedicated acquisition memory-storage on the server. If the TOKEN/COOKIE is not present the dedicated acquisition memory-storage is instantiated in the server and the certified acquisition step is started. Upon completion of the step for certified acquisition of the interaction the request of the user is again directed to the original URL address (O-URL), with confirmation of the acceptance to the user, the application of a time mark and an identification symbol, obtaining a certification having legal proof value, sent to a device for storing legal proof certifications.