Web Page Secondary Information Solicitation System
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Solution Overview
Problem
Consumers face inconvenience and lost revenue due to the cumbersome process of accessing secondary information related to electronic solicitations, which often requires leaving the primary web page and re-entering the URL to return.
Innovation Solution
A system that allows users to request and receive secondary information through various channels while maintaining access to the primary source, by selecting channel options and providing associated information without interrupting the primary information access.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If the consumer accesses secondary information by leaving the primary web page, then the consumer can view detailed solicitation information, but the consumer loses access to the original web page and must reenter the URL to return
Solution Approach 1:
The patent divides the information access process into separate layers: the primary web page remains intact and accessible, while secondary information is delivered through alternative channels (email, fax, postal mail). This segmentation allows consumers to access detailed solicitation information without leaving or losing access to the original web page, eliminating the need to reenter URLs.
Solution Approach 2:
The patent introduces intermediary channels (email server, fax server, postal service) as mediators between the consumer and the secondary information. Instead of directly navigating to a new web page, the consumer requests secondary information through the primary web page, and the intermediary delivers the detailed solicitation information to the consumer's designated contact information, preserving access to the original page.
2Productivity
If the consumer frequently accesses solicitations, then the consumer can view more information, but the cumbersome process of leaving and returning to the original page reduces access frequency
Solution Approach 1:
The patent implements preliminary action by providing a direct request mechanism on the primary web page that allows consumers to obtain secondary information immediately without navigating away. The system prepares and delivers detailed solicitation information through pre-configured channels (email, fax, mail) based on consumer preference, eliminating the time-consuming back-and-forth navigation and increasing access frequency.
3Adaptability or versatility
If the system provides multiple channels for secondary information, then the consumer can choose preferred methods of receipt, but the system complexity increases
Solution Approach 1:
The patent applies universality by designing a multi-functional information delivery system that handles multiple channels (email, fax, postal mail) through a unified architecture. The system provides a single request interface on the web page that routes consumer requests to appropriate delivery channels based on consumer preference, allowing versatile information delivery without proportionally increasing interface complexity.
Data Source
AI summary
Methods and systems to provide for a user to request information over a network and receive the requested information through one or more information channels. A user, through a client device, may access, through a network, a web page that is hosted on a server. The server, while providing primary information, may further provide an opportunity for the user to request secondary information. The user may request access to the secondary information, while maintaining access to the primary information. Included in the request may be a channel selection, and associated channel selection information, through which the user wishes to receive the information.