Weighing Device Mobile Terminal Registration
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Solution Overview
Problem
Current sales systems for products sold by weight require manual employee intervention for product registration and pricing, which is inefficient and may not accommodate customers using mobile terminals for self-registration.
Innovation Solution
A weighing and pricing device that connects to a customer's mobile terminal for product registration, allowing for automatic data exchange and storage of product information, enabling efficient in-person sales without the need for manual employee registration.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If manual employee intervention is used for product registration and pricing, then accuracy and control are maintained, but efficiency and customer autonomy are reduced
Solution Approach 1:
The system enables customers to perform product registration independently by having them input their own mobile terminal identification information and product information through the weighing and pricing device, eliminating the need for employee intervention in the registration process while maintaining system control through automated data handling and association
2Ease of operation
If automated mobile terminal connection is implemented, then customer autonomy and efficiency are improved, but system complexity and data security requirements increase
Solution Approach 1:
The weighing and pricing device serves as an intermediary between the mobile terminal and the sales system database, handling the connection establishment, identification information verification, and data association processes. This centralized mediation approach manages system complexity by consolidating communication protocols and data handling in a single device rather than requiring complex integration across multiple systems
Solution Approach 2:
The system uses identification information (such as device IDs or codes) as digital copies of the mobile terminal's identity to establish connections and associate data. This copying approach simplifies the interaction by using standardized information structures that can be easily transmitted and processed without requiring direct complex device-to-device communication protocols
3Productivity
If employee waits on customer for in-person sales, then personalized service is provided, but processing time and labor costs increase
Solution Approach 1:
The system provides immediate feedback to the customer through the mobile terminal connection, confirming product registration, displaying pricing information, and verifying data association in real-time. This feedback mechanism ensures information accuracy by allowing customers to verify their selections and receive instant confirmation, eliminating the need for post-registration verification while maintaining data integrity
Data Source
AI summary
A weighing and pricing device includes: a processor that executes a registration process for a product to be purchased by a customer; a transceiver that: establishes a connection between a mobile device possessed by the customer and the weighing and pricing device; and upon establishing the connection, receives, from the mobile device, identification information that identifies the mobile device; and a storage that stores information relating to the product and the identification information in association with each other. After the registration process is interrupted, the transceiver receives, from the mobile device, identification information. The processor specifies the product associated with the stored identification information that corresponds to the identification information received after the registration process. The processor recommences the registration process for the specified product.