Electronic Whiteboard Remote Connection via Participant Matching

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Solution Overview

Problem

Users of remote video conferencing systems face increased workload due to the need to manually select information processing devices as remote connection destinations using IP addresses or IDs, which are not directly associated with the devices, making the selection process cumbersome.

Innovation Solution

An information processing system that includes a user information server, a device management server, and electronic whiteboard devices connected through a network, utilizing service account information and device management information to recommend suitable remote connection destinations based on shared participant information and resources, thereby simplifying the selection process.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If users manually select information processing devices using IP addresses or IDs, then connection capability is achieved, but user workload increases and operation becomes cumbersome

Engineering Contradiction:
Improveease of selecting remote connection destinationVSAvoidtime for selecting remote connection destination
Core Design Contradiction:
Ease of operationVSLoss of time

Solution Approach 1:

The system performs preliminary actions by automatically acquiring device management information including participant information and resources associated with each information processing device before the user needs to select a connection destination. This pre-processing of information allows the display unit to present meaningful identifiers (participant names, resource names) rather than requiring users to work with raw IP addresses or device IDs, thereby reducing selection time and improving ease of operation

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system introduces an intermediary layer of information processing between the user and the actual device selection. The display unit acts as a mediator that translates technical device identifiers into user-friendly representations by associating device management information (participant information, resource information) with each information processing device. This intermediary layer presents multiple pieces of associated information to help users make informed selection decisions without directly handling IP addresses or device IDs

Inventive Principle:
Principle #24Intermediary (Mediator)

2Measurement precision

If device management information including participant information and resource information is acquired and processed, then recommendation accuracy improves, but system complexity increases

Engineering Contradiction:
Improveprecision of recommending remote connection destinationVSAvoidcomplexity of information processing system
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The acquisition unit is designed to universally acquire multiple types of device management information (participant information, resource information, device identifiers) through a single integrated process. The display unit similarly serves multiple functions by presenting all this information together in a unified interface. This multi-functionality approach allows the system to improve recommendation precision through comprehensive information processing without proportionally increasing system complexity, as the same structural components handle multiple information types

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentEP3661195B1Information processing device, information processing system, electronic whiteboard device, and control method
Publication Date: 2024.09.11 RICOH CO LTD
  • EP3661195B1 patent drawingFigure 1
  • EP3661195B1 patent drawingFigure 2
  • EP3661195B1 patent drawingFigure 3

AI summary

Disclosed is an information processing device (14A) capable of remote sharing with one or a plurality of other information processing devices (14B). The information processing device (14A) acts as a reference information processing device (14A), and includes a display unit (3) configured to display one or more of the other information processing devices (14B) as a candidate for remote connection, the one or more of the other information processing devices (14B) being used by same participants as participants determined in the reference information processing device (14A); a selection unit (60C) configured to prompt a user of the reference information processing device (14A) to select any of the one or more of the other information processing devices (14B) displayed as a candidate for remote connection; and a remote destination connecting unit (60) configured to remotely connect the reference information processing device (14A) to the selected one or more of the other information processing devices (14B).