Wireless Access Point Data Gathering for Remote Error Remediation

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Solution Overview

Problem

Service providers face challenges in efficiently servicing wireless access points (WAPs) located in inaccessible or restricted areas due to the need for physical access, which results in delayed maintenance and degraded performance.

Innovation Solution

A system enabling communication between a mobile device and a node via a short-range transceiver interface, allowing remote diagnosis and remediation of errors without physical access, using a mobile device to establish a communication session, query for status reports, and instruct operations to resolve issues.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If WAPs are embedded within housing or mounted in out of the way locations to prevent tampering and ensure security, then reliability is improved, but ease of repair deteriorates due to difficulty in physical access

Engineering Contradiction:
ImprovesecurityVSAvoidaccessibility
Core Design Contradiction:
ReliabilityVSEase of repair

Solution Approach 1:

A mobile device acts as an intermediary between the technician and the WAP. The mobile device establishes a communication session with the WAP's transceiver interface, allowing the technician to remotely query status reports and send diagnostic commands without physically accessing the WAP's housing or mounting location.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The patent replaces the mechanical system of physical access (technician climbing poles, using cranes, opening housings) with an electronic/communication system. The technician uses a mobile device to communicate with the WAP via wireless or wired connections, substituting manual manipulation with digital commands and status queries.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

2Stability of the object's composition

If WAPs are located in inaccessible areas such as on telephone poles or wires, then security and stability are improved, but productivity deteriorates due to time-consuming servicing requiring cranes or scheduled maintenance windows

Engineering Contradiction:
ImprovestabilityVSAvoidservice speed
Core Design Contradiction:
Stability of the object's compositionVSProductivity

Solution Approach 1:

The mobile device serves as a mediator that enables communication between the technician and the WAP without requiring physical proximity or special equipment. The technician can initiate a communication session from a distance, query the WAP's status, and send diagnostic commands through the mobile device's interface.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The WAP is equipped with a transceiver interface that enables it to autonomously communicate its status and respond to diagnostic commands. The system allows self-diagnosis and self-reporting capabilities, where the WAP can generate status reports and communicate errors without requiring a technician to physically access and manually test the equipment.

Inventive Principle:
Principle #25Self-service

3Object-affected harmful factors

If government regulations limit service times to avoid disrupting traffic, then social harmony is improved, but loss of time increases due to delayed maintenance scheduling

Engineering Contradiction:
Improvetraffic disruptionVSAvoidmaintenance delay
Core Design Contradiction:
Object-affected harmful factorsVSLoss of time

Solution Approach 1:

The communication-based diagnostic system allows maintenance activities to continue without interruption to traffic or pedestrian flow. Technicians can perform diagnostics, status queries, and basic troubleshooting during off-peak hours or even during operational periods, eliminating the need to schedule maintenance during specific maintenance windows and enabling continuous monitoring and immediate response to issues.

Inventive Principle:
Principle #20Continuity of useful action

Data Source

PatentUS20250254089A1Data Gathering for a Node
Publication Date: 2025.08.07 COMCAST CABLE COMM LLC
  • US20250254089A1 patent drawing
  • US20250254089A1 patent drawing
  • US20250254089A1 patent drawing

AI summary

Methods and systems are disclosed including a mobile device configured for initiating a communication session with a transceiver interface of a node that comprises a network interface. The node may be queried via the communication session for a status report associated with an error, and an instruction may be communicated to the node via the communication session instructing the node to perform an operation. Communication may be established with the wireless access point via the wireless network after communication of the instruction. The transceiver interface may be configured to communicate via a second network to address issues in the wide area network.