Automated Wireless Call Routing Data Collection System
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Solution Overview
Problem
Current methods for testing call routing performance in wireless communications networks are labor-intensive, prone to errors, and interfere with real emergency services, making it difficult to collect reliable data for verifying call routing accuracy and system performance over time.
Innovation Solution
A method and system for automatically collecting location-sensitive call routing data by generating and electronically storing originator, destination, and network call records, which are associated together, allowing for the electronic delivery of destination call records and network routing information to facilitate data analysis and improve testing efficiency.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If manual testing methods are used to collect call routing data, then data can be collected from PSAP operators, but the process becomes labor-intensive and time-consuming
Solution Approach 1:
The system enables automated self-service data collection where the testing system automatically generates test calls, collects routing data from network elements and PSAPs, and consolidates results without requiring manual intervention from technicians or PSAP operators. This resolves the contradiction by eliminating labor-intensive manual data collection while maintaining data accuracy through automated electronic capture.
Solution Approach 2:
The patent replaces the mechanical manual process of technicians calling PSAPs and operators manually recording data with an automated electronic system. The system uses electronic signaling, automated call generation, and computer-based data consolidation to substitute human labor, thereby improving productivity while maintaining reliability through systematic electronic data capture.
2Loss of information
If technicians manually record test call data from PSAP operators, then complete test information can be obtained, but the process is prone to human error
Solution Approach 1:
The system replaces manual data recording with automated electronic data capture from network elements and PSAPs. Test call information, routing data, and results are electronically collected and consolidated without human transcription, eliminating errors associated with manual recording while ensuring complete data capture through systematic electronic gathering from all relevant sources.
3Productivity
If test calls are coordinated with PSAP schedules, then testing can be performed, but real emergency services may be interrupted
Solution Approach 1:
The system extracts test calling functions from the live emergency service environment by using automated test call generation that operates independently of PSAP schedules. The automated system can perform testing during off-peak hours or in dedicated test modes, separating test operations from real emergency services to eliminate service interruption while maintaining testing capability.
Solution Approach 2:
The system performs preliminary actions by scheduling and executing test calls in advance during periods of low emergency traffic, or uses preliminary testing configurations that minimize impact on live services. This allows testing to be conducted proactively without interfering with real emergency responses, resolving the contradiction between testing capability and service continuity.
4Adaptability or versatility
If multiple PSAPs are tested individually, then comprehensive coverage is achieved, but the testing process becomes increasingly time-consuming
Solution Approach 1:
The automated testing system provides multi-functionality by simultaneously testing multiple PSAPs through parallel automated call generation and electronic data collection. The system can configure and execute tests across numerous PSAPs using a single integrated platform, achieving comprehensive coverage without the time penalty of sequential manual testing at each location.
Solution Approach 2:
The system maintains continuous useful action by automatically generating and routing test calls to multiple PSAPs in sequence or parallel without interruption. The automated electronic data collection and consolidation process continues uninterrupted across all PSAPs, achieving comprehensive testing coverage efficiently without the time losses associated with manual setup and data gathering at each location.
Data Source
AI summary
A method and system for collecting location-sensitive call routing data in a wireless telecommunications network under test, the wireless network routing a test call to an appropriate destination based on a geographic area from which the test call was placed. The method and system include receiving the test call placed from a test call device to one or more destination devices, via said network under test; generating originator call records by the test call device; generating destination call records by the devices; electronically collecting originator call records from the test call device, destination call records from the one or more destination devices and network call records from said network under test; and storing said collected originator, destination call records, and network call records in a data collecting device; and organizing said call records such that the originator call records, the destination call records, and the network call records pertaining to the placed test call are associated together.