Wireless Device Self-Activation via Temporary Credentials
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Solution Overview
Problem
Current over-the-air (OTA) activation methods for wireless devices are costly and time-consuming, requiring human intervention and prone to errors, as they rely on sequential processes and customer-care center interactions for device provisioning and activation.
Innovation Solution
A system and method that enables subscriber self-activation by generating temporary credentials using device permanent identifiers, allowing devices to connect to a management server for network access and configuration without manual operations, using a push button or subscription card to initiate the process and regenerate credentials for reactivation.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Extent of automation
If traditional customer care center activation methods are used, then device activation can be performed, but the process is costly and time-consuming requiring human intervention
Solution Approach 1:
The patent implements self-service activation where the wireless device autonomously performs activation without human intervention. The device uses its permanent identifier to generate temporary credentials, establishes a data session with the management server, and receives permanent credentials automatically, eliminating the need for customer care center involvement.
Solution Approach 2:
The system performs preliminary actions by pre-configuring the device with permanent identifiers and activation capabilities before deployment. The management server pre-establishes the activation protocol and credential generation mechanisms, allowing the device to independently complete activation without real-time human assistance.
2Reliability
If sequential activation processes with human intervention are used, then device provisioning can be completed, but the process is error-prone and time-consuming
Solution Approach 1:
The patent replaces the mechanical/manual activation process with an automated electronic system. The device electronically generates temporary credentials based on its permanent identifier, establishes a data session with the management server through automated protocols, and receives permanent credentials electronically, eliminating manual data entry and associated errors.
Solution Approach 2:
The system incorporates feedback mechanisms where the management server validates the device's temporary credentials, confirms the establishment of the data session, and verifies the receipt of permanent credentials. This automated feedback loop ensures accurate provisioning without the errors associated with manual verification.
3Ease of operation
If web-based activation forms are used, then user input is minimized, but the user must have web access and the ability to read and enter credentials
Solution Approach 1:
The patent eliminates the need for user interaction by implementing fully automated self-service activation. The device autonomously generates temporary credentials using its permanent identifier, establishes data sessions with the management server, and receives permanent credentials without requiring the user to have web access or manually enter any information.
Solution Approach 2:
The patent introduces temporary credentials as an intermediary mechanism that enables the device to access the network and management server without requiring the user to provide permanent credentials. This intermediary allows the device to perform activation operations independently, removing the burden of web access and manual data entry from the user.
Data Source
AI summary
The present invention relates to a system and method to enable subscriber self-activation and configuration of wireless data terminals by means of an activate button provided through the User Interface (UI). This allows for operations to be performed on the device by self-care. Any wireless device, in order to access the network needs credentials. This invention generates temporary credentials to present to the network for service activation. Once access is granted to the network, the device can be activated and configured for using the resources of the network.