Wireless Diagnostic System for Vehicle Computer Downtime Reduction
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Solution Overview
Problem
Current computer troubleshooting methods often rely on physical access and manual data retrieval, making it difficult and time-consuming to obtain diagnostic data, especially in remote locations, which increases downtime and reduces productivity.
Innovation Solution
A wireless diagnostic system that monitors and stores data on a computer system, allowing for remote access and transmission of diagnostic data over a network, enabling technicians to analyze issues without physical presence and reducing downtime.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of time
If physical access and manual data retrieval methods are used, then diagnostic data can be obtained, but troubleshooting becomes difficult and time-consuming, increasing downtime
Solution Approach 1:
The patent replaces manual physical access and mechanical data retrieval with wireless communication technology. The wireless device enables remote transmission of diagnostic data over a network, eliminating the need for technicians to physically access the computer system and manually retrieve data, thereby reducing downtime and making troubleshooting easier.
Solution Approach 2:
The patent introduces a wireless device as an intermediary between the computer system and the technician. This intermediary enables data transmission over a network, allowing the technician to access diagnostic information remotely without direct physical contact with the system, thus resolving the contradiction between obtaining diagnostic data and minimizing downtime.
2Ease of operation
If removable storage devices are used for diagnostic data, then data can be accessed remotely, but physical access to the computer is still required
Solution Approach 1:
The patent replaces the mechanical process of physically removing and transferring data to a removable storage device with wireless data transmission. The wireless device transmits diagnostic data over a network directly, eliminating the need for physical access to the computer and the complexity of handling removable storage media.
3Extent of automation
If technician is not present during problem occurrence, then system can operate autonomously, but diagnostic data is not available for analysis
Solution Approach 1:
The patent implements self-service functionality where the computer system automatically monitors itself and collects diagnostic data without requiring technician presence. The wireless device automatically transmits this data over the network, enabling the system to serve itself by autonomously gathering and sharing diagnostic information with the technician remotely.
Solution Approach 2:
The patent performs preliminary actions by automatically collecting and storing diagnostic data in memory before the technician needs to analyze it. The system continuously monitors process status and prepares diagnostic information in advance, so when the technician accesses the data remotely, it is already available for immediate analysis.
Data Source
AI summary
An apparatus for troubleshooting a computer system of a vehicle is disclosed. In one embodiment, an apparatus for accumulating information pertaining to a computer for use in diagnostic evaluation comprises: a computer having an operating system controlling at least one process; a memory coupled to the computer, the memory containing stored program instructions executable by the computer, the instructions comprising: monitoring the at least one process; and obtaining software diagnostic data regarding the at least one process; and a wireless device coupled to the memory and configured to connect to an network, and configured to transmit the software diagnostic data over the network.