Wireless Handset Supply Ordering for Multifunction Devices
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Solution Overview
Problem
Managers of multifunction document reproduction devices face difficulties in tracking and ordering supplies due to the need for detailed knowledge of specific part numbers and volumes, which is time-consuming and inefficient, especially for large fleets of devices.
Innovation Solution
A method using mobile wireless handsets to order supplies by uploading device-specific representations with graphical widgets, allowing users to select and order supplies directly, with associated supplier profiles for easy ordering and communication.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Measurement precision
If detailed knowledge of part numbers and supply specifications is required for ordering, then ordering accuracy is improved, but ordering time and operational complexity increase significantly
Solution Approach 1:
The system enables self-service ordering where the multifunction device automatically communicates supply needs to the supplier through the wireless handset, eliminating the need for manual intervention and detailed knowledge by the operator. The device itself provides the ordering information through automated status reporting.
Solution Approach 2:
The wireless handset acts as an intermediary between the multifunction device and the supplier, translating device supply status into standardized order messages. This intermediary layer eliminates the need for operators to directly manage complex part numbers and specifications.
2Measurement precision
If detailed knowledge of part numbers and supply specifications is required for ordering, then ordering accuracy is improved, but ease of operation deteriorates
Solution Approach 1:
The system enables self-service ordering where the multifunction device automatically communicates supply needs to the supplier through the wireless handset, eliminating the need for manual intervention and detailed knowledge by the operator. The device itself provides the ordering information through automated status reporting.
Solution Approach 2:
The wireless handset acts as an intermediary between the multifunction device and the supplier, translating device supply status into standardized order messages. This intermediary layer eliminates the need for operators to directly manage complex part numbers and specifications.
3Reliability
If manual tracking of supplies for large fleets of devices is performed, then supply availability is maintained, but productivity and efficiency decrease
Solution Approach 1:
The system enables self-service ordering where the multifunction device automatically communicates supply needs to the supplier through the wireless handset, eliminating the need for manual intervention and detailed knowledge by the operator. The device itself provides the ordering information through automated status reporting.
Solution Approach 2:
The system implements automated feedback loops where the multifunction device continuously reports its supply status to the operator's wireless handset, enabling proactive ordering before supplies are depleted. This feedback mechanism ensures supply availability while eliminating manual tracking efforts.
4Quantity of substance
If comprehensive supply information is tracked manually, then inventory control is improved, but loss of time for management increases
Solution Approach 1:
The system implements automated feedback loops where the multifunction device continuously reports its supply status to the operator's wireless handset, enabling proactive ordering before supplies are depleted. This feedback mechanism ensures supply availability while eliminating manual tracking efforts.
Solution Approach 2:
The system enables self-service ordering where the multifunction device automatically communicates supply needs to the supplier through the wireless handset, eliminating the need for manual intervention and detailed knowledge by the operator. The device itself provides the ordering information through automated status reporting.
Data Source
AI summary
What is disclosed is a novel apparatus and method for effectuating the ordering of supplies via a wireless handset device. In one embodiment, the handset is pre-loaded with a plurality of folders each representing a multifunction device. A user navigates the hierarchy of folders and selects a folder. The user then selects at least one graphical widget contained therein representing a particular supply commodity available for order from a supplier. In response to a user selection thereof, a part number identified by the selected graphical widget and a supplier profile are retrieved from memory. The profile contains the ordering method and contact information. An order message is prepared according to the ordering method prescribed by the profile and is sent to the supplier to place an order for that supply commodity. The process repeats until no more supplies are to be ordered. Additional features, enhancements, and embodiments have been provided.