Wireless Relay Call Handling During Authentication
Find Innovative SolutionsGenerate Solutions
Solution Overview
Problem
When connection authentication between a wireless communication relay apparatus and a wireless communication terminal is incomplete, incoming calls are not immediately handled, leading to busy signals or missed communications, as callers may abandon calls due to waiting times, resulting in lost opportunities.
Innovation Solution
The wireless communication relay apparatus instructs users to initiate connection authentication and sends a hold tone or message indicating authentication is in progress, connecting the call once authentication is complete and the terminal goes off-hook, ensuring callers wait for the call to be established.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If the wireless communication relay apparatus waits for connection authentication to complete before handling incoming calls, then call connection reliability is improved, but caller waiting time increases causing call abandonment
Solution Approach 1:
The system performs connection authentication in advance before the incoming call arrives. The relay apparatus maintains a ready state with pre-established authentication credentials, allowing immediate call connection without waiting for authentication to complete during the call setup process.
Solution Approach 2:
The relay apparatus uses an intermediary authentication mechanism between itself and the wireless communication terminal. This intermediary layer pre-validates connection credentials, allowing the call to be connected immediately without blocking the caller while maintaining security through the pre-established authentication relationship.
2Loss of time
If the relay apparatus sends busy signals or automatic responses when authentication is incomplete, then caller waiting time is reduced, but communication opportunities are lost
Solution Approach 1:
Connection authentication is performed in advance before the incoming call arrives, ensuring the relay apparatus and terminal are pre-authenticated and ready to immediately connect the call without sending busy signals or automatic responses that would terminate the communication opportunity.
3Speed
If connection authentication is performed before incoming calls, then call connection speed is improved, but device complexity increases
Solution Approach 1:
The relay apparatus and wireless communication terminal perform self-authentication using pre-configured credentials stored in their respective memories. The system automatically manages the authentication state without requiring manual intervention or complex external authentication servers, reducing overall system complexity while maintaining fast connection speed.
Data Source
Figure 1
Figure 2
Figure 3
AI summary
The present invention aims to provide a wireless communication relay apparatus (10) capable of avoiding abandonment of an incoming call even when a connection authentication between the wireless communication relay apparatus (10) and a wireless communication terminal (20) has not yet been completed when there is an incoming call. The wireless communication relay apparatus (10) according to the present invention outputs, when there is an incoming call from a base station (30) (YES in Step S1) and the connection authentication between the wireless communication relay apparatus (10) and the wireless communication terminal (20) has not yet been completed (NO in Step S2), an instruction to start the connection authentication to the user as an in-apparatus incoming notification state (Step S21) and sends a message or a hold tone indicating that the connection authentication is currently being executed to a caller of the incoming call (Step S26). After that, when the connection authentication is completed (YES in Step S28), the incoming call is connected to the wireless communication terminal (20) (Step S3).