Work Identifier Coordination for Business Process Automation
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Solution Overview
Problem
Business enterprises face challenges in managing diverse business processes and partners due to the specificity of existing ERP and CRM systems, which require extensive training, maintenance, and data management, leading to increased costs and risks.
Innovation Solution
A cloud-based Software-As-A-Service (SaaS) platform with a generic schema and metadata, utilizing a unique Work Identifier (WID) for automated management of business partners and assets, integrating with existing email systems to streamline processes across various applications and industries.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If business enterprises use specific ERP and CRM systems for managing business processes, then they can achieve specialized functionality for specific business contexts, but they face increased complexity in training, maintenance, and data management
Solution Approach 1:
The patent implements a universal business process management system that can handle multiple business applications (procurement, order management, accounts payable, etc.) through a single platform. The system uses a standardized schema and metadata structure that adapts to different business contexts without requiring separate specialized systems, thereby reducing training and maintenance complexity while maintaining versatility.
Solution Approach 2:
The system segments business processes into standardized, reusable components that can be configured for different applications. By dividing the business process management into modular units with a common framework, the system achieves specialized functionality for various business contexts while maintaining a unified management approach that reduces overall complexity.
2Adaptability or versatility
If enterprises deploy multiple different applications for various business processes, then they can address specific business needs, but they increase data management complexity and reduce disaster recovery efficiency
Solution Approach 1:
The patent merges multiple business process applications into a single unified system that manages diverse business processes (procurement, orders, accounts payable, contact management, etc.) through one standardized platform. This consolidation uses a universal schema and centralized data structure, reducing data management complexity and improving disaster recovery efficiency while maintaining comprehensive business process coverage.
3Ease of operation
If businesses use manual processes for business partner management, then they can maintain flexibility, but they incur higher costs and increased risk of errors
Solution Approach 1:
The system implements automated self-service capabilities for business partner management, where the standardized platform automatically validates data, manages business partner information, and executes processes without requiring extensive manual intervention. This automation maintains operational flexibility through configurable workflows while significantly reducing errors and costs associated with manual processes.
Solution Approach 2:
The system incorporates automated feedback mechanisms that validate business partner data and process information in real-time, ensuring data quality and reducing errors. The standardized schema and metadata structures provide built-in validation rules that automatically check and correct information, maintaining flexibility while improving reliability.
Data Source
AI summary
A system is disclosed that sends, through one or more messaging modalities, an electronic message containing a system or user genera0ted unique identifier to at least one recipient on a system or user enabled and controlled list. The system receives a response electronic message containing the unique identifier and response data identified by a symbol. The program verifies the validity of the unique identifier and optionally that a sender of the response message is on the list. If the unique identifier is verified, the program correlates the message response data with the unique identifier and sends an additional message replicating the response data to the controlled list as a reply or update concerning the message. The program repeats the receiving, verifying, and sending to allow further updates on the message using the modality of communication.