Work Package Management System for Maintenance Accuracy

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Solution Overview

Problem

Equipment maintenance providers face challenges in accurately selecting and managing maintenance routines for numerous clients and equipment types across multiple sites, leading to potential errors in maintenance operations.

Innovation Solution

A work package management system that includes a database with client, site, equipment, and personnel lists, and an analysis module that assigns work packages to service agents based on geographic location, ensuring the correct maintenance routines are provided and downloaded to their devices for efficient maintenance operations.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If service agents manually select maintenance routines from a central database, then they can access and download required maintenance procedures, but errors occur in selecting the correct routine for the particular client, client site, and equipment type

Engineering Contradiction:

Improveaccuracy of maintenance routine selectionVSAvoidcomplexity of selecting correct maintenance routine

Core Design Contradiction:

Measurement precisionVSEase of operation

Solution Approach 1:

The system performs automatic assignment of work packages and maintenance routines to service agents based on geographic location data, eliminating the need for manual selection. The analysis module automatically matches equipment locations with appropriate maintenance routines, making the system self-serve rather than requiring human intervention for the matching process.

Inventive Principle:

Principle #25Self-service

Solution Approach 2:

The manual mechanical process of selecting maintenance routines is replaced with an automated electronic system. The analysis module uses geographic location data to automatically assign work packages and download maintenance routines to service agents' devices, substituting human decision-making with automated computational logic.

Inventive Principle:

Principle #28Mechanics substitution (Replace mechanical system)

2Adaptability or versatility

If the provider services equipment for hundreds of clients across dozens of client sites with multiple equipment types, then comprehensive coverage is achieved, but the complexity of managing and assigning correct maintenance routines increases significantly

Engineering Contradiction:

Improveability to service multiple clients and equipment typesVSAvoidcomplexity of work package management system

Core Design Contradiction:

Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The system segments the large-scale maintenance management problem into manageable work packages. Each work package is divided into work routes, which are further segmented into individual maintenance routines. This hierarchical segmentation allows the system to handle hundreds of clients and equipment types by breaking down the overall complexity into smaller, organized units that can be automatically assigned and tracked.

Inventive Principle:

Principle #1Segmentation

Solution Approach 2:

The system uses geographic location as a key parameter to automatically assign work packages. By changing from manual selection parameters to automated geographic parameter matching, the system can efficiently manage diverse clients and equipment types without proportionally increasing operational complexity. The analysis module processes location data to dynamically assign appropriate work packages.

Inventive Principle:

Principle #35Parameter changes

3Reliability

If service agents manually upload maintenance results to the central database, then data can be stored for review and analysis, but the process is time-consuming and prone to errors

Engineering Contradiction:

Improveaccuracy of data entryVSAvoidtime required for manual data upload

Core Design Contradiction:

ReliabilityVSLoss of time

Solution Approach 1:

The manual mechanical process of uploading maintenance results is replaced with automated electronic data transfer. The system automatically uploads maintenance results from service agents' devices to the central database, eliminating manual data entry operations and reducing both time consumption and error potential.

Inventive Principle:

Principle #28Mechanics substitution (Replace mechanical system)

Solution Approach 2:

The system implements automated feedback loops where maintenance results are automatically uploaded and made available for review and analysis. This automated feedback mechanism ensures data accuracy while reducing the time required for data entry, as the system continuously collects and processes maintenance information without manual intervention.

Inventive Principle:

Principle #23Feedback

Data Source

PatentUS10002139B2Work package management

Publication Date: 2018.06.19 AB SKF SKF PATENT DEPARTMENT

AI summary

A work package management system and method for servicing equipment assets for a plurality of clients. The work package management system and method can include one or more work packages that can be accessed by a service agent through an associated data device. The work package management system can be configured to provide work packages that are applicable to the individual service agent. The work package management system can be configured to provide work packages that are based on the location of the data device.