Worker Interaction Evaluation via Attribute Segmentation
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Solution Overview
Problem
Existing evaluation methods fail to distinguish between different attributes of development work processes and roles, making it difficult to manage and analyze human resources effectively in agile development and iteration development environments.
Innovation Solution
An evaluation apparatus and method that stores worker information and interaction logs to calculate relation strength between workers based on their attributes and interaction frequencies, enabling clear organization evaluation by analyzing logs and clarifying actual work conditions.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Measurement precision
If existing evaluation methods are used to analyze communication logs, then the evaluation can be performed, but the attributes of development work processes and roles are not distinguished
Solution Approach 1:
The patent segments the evaluation process by introducing work attribute information (process and role attributes) to divide the homogeneous communication log analysis into heterogeneous categories. This segmentation allows the system to evaluate interactions differently based on the specific work context, thereby improving measurement precision while preserving work attribute information that was previously lost.
2Productivity
If communication log analysis is performed without work attributes, then the analysis can be conducted, but human resource planning and management cannot be clarified
Solution Approach 1:
The patent applies preliminary action by pre-associating work attribute information (process and role attributes) with communication logs before analysis. This preliminary tagging of data with contextual attributes enables efficient subsequent analysis while preserving the work context information needed for human resource planning and management decisions.
3Ease of operation
If traditional evaluation approaches are used, then the evaluation process is simple, but the distinction between different development work attributes is not achieved
Solution Approach 1:
The patent introduces work attribute information as an intermediary element that mediates between the simple communication log data and the detailed evaluation requirements. This intermediary layer of attributes (process and role) enriches the evaluation without significantly complicating the operational process, as the system automatically associates and utilizes these attributes during analysis.
Data Source
AI summary
An apparatus comprises a worker information storage unit for storing a table including, for each of a plurality of workers engaged in work of development or operation of a system, a period in which the worker possessed one of a plurality of work attributes concerning to the work, a log storage unit for storing a work log recording, for each interaction among the workers, generation time of the interaction and the workers who participated in the interaction, and an evaluation unit for calculating from the work log and outputting relation strength, for each combination of the work attributes and the pairs of the workers, that indicates the strength of the relation between the workers composing the pair, based on number of times of the interactions within the pair that the workers performed when having the work attribute.