Workflow Automation Templates for Cross-Application Notifications
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Solution Overview
Problem
Users experience data errors and workflow interruptions when switching between applications, leading to inefficiencies and high data migration costs.
Innovation Solution
A workflow configuration interface is presented for selecting a workflow template, allowing users to automate workflows by choosing an information push object and work item, creating a target workflow that sends notifications without manual node setup.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If users switch between applications to access different capabilities, then users can access diverse application features, but data errors occur and workflow is interrupted
Solution Approach 1:
The patent merges multiple applications into a unified collaborative office platform by embedding external application capabilities directly within the platform's interface. This allows users to access diverse application features without switching between separate applications, thereby maintaining data accuracy and workflow continuity while preserving adaptability and versatility.
Solution Approach 2:
The patent introduces a workflow automation system as an intermediary between different applications. This intermediary enables seamless data exchange and coordination between applications through automated workflows, eliminating data errors and interruptions that occur during manual switching between applications.
2Adaptability or versatility
If manual node setup is required for workflow automation, then users can customize workflows, but operation complexity increases
Solution Approach 1:
The patent provides pre-configured workflow templates that are prepared in advance with common automation scenarios. Users can select and apply these pre-configured templates without manually setting up nodes, thereby maintaining workflow customization capability while significantly simplifying the operation process.
Solution Approach 2:
The patent segments workflow configuration into two modes: template-based automation for simple cases and manual node setup for complex customizations. This segmentation allows users to choose the appropriate mode based on their needs, maintaining both ease of operation and customization capability.
3Reliability
If workflow automation is implemented, then data errors and interruptions are reduced, but system complexity increases
Solution Approach 1:
The patent implements a universal workflow automation system that can handle multiple types of applications and scenarios through a single unified platform. This multi-functional approach reduces overall system complexity compared to implementing separate automation systems for each application, while still achieving high reliability and data accuracy.
Data Source
AI summary
Embodiments of the disclosure provide a method, an apparatus, a device, and a storage medium for workflow automation. The method includes: in response to an indication of use of a target workflow template among one or more workflow templates, presenting a workflow configuration interface corresponding to the target workflow template; receiving, via the workflow configuration interface, a selection of an information push object and a selection of a work item within a target application; and creating, using the target workflow template and based on the selected information push object and the selected work item, a target workflow for sending a notification associated with the work item to the information push object. In this way, users can create a workflow conveniently and efficiently on one hand, and can use a workflow of an external application in the same platform without manual switching on the other hand. Work efficiency can be improved.