Workflow Ensemble Channel for Reducing Navigation Time
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Solution Overview
Problem
Existing group-based communication systems lack efficient methods to manage workflows, leading to information overload and reduced productivity due to users needing to navigate multiple channels for relevant content, and fail to effectively prioritize actions and collaborations.
Innovation Solution
The system generates workflow ensemble channels based on ensemble-relevance parameters, aggregating and filtering workflow content, action requests, and contextual information, allowing users to access relevant information within a single channel, and automatically manages user subscriptions and action chains to focus on timely and relevant tasks.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If users access workflow content across multiple channels, then information completeness is improved, but navigation complexity and time consumption increase
Solution Approach 1:
The patent merges workflow threads from multiple workflow channels into a single unified workflow channel for each user. The system identifies relevant workflow threads across different channels based on user context and consolidates them, allowing users to access all necessary workflow information in one location rather than navigating multiple channels separately.
2Loss of information
If users are subscribed to multiple workflow channels, then access to relevant content is improved, but information overload increases
Solution Approach 1:
The system extracts only the relevant workflow threads from multiple channels and presents them in the unified workflow channel. Relevance is determined based on user context, current tasks, and workflow relationships, filtering out unnecessary information while preserving essential content.
Solution Approach 2:
The unified workflow channel provides personalized content curation for each user, tailoring the displayed workflow threads to their specific needs, role, and current context. Each user receives a customized view of workflow information rather than a generic aggregate of all channels.
3Loss of information
If the system provides comprehensive workflow information across all channels, then information completeness is improved, but processing demands on servers increase
Solution Approach 1:
The system segments the workflow information delivery by creating personalized unified workflow channels for each user rather than broadcasting all workflow content to all users across all channels. This segmentation allows the server to process and deliver only the subset of workflow information relevant to each individual user.
4Adaptability or versatility
If users manually navigate multiple channels for workflow content, then channel versatility is maintained, but ease of operation decreases
Solution Approach 1:
The unified workflow channel acts as an intermediary layer between users and the underlying multiple workflow channels. It automatically aggregates, filters, and presents relevant workflow threads from various channels without requiring users to manually navigate them, while still maintaining access to the full channel ecosystem.
Data Source
AI summary
A method of managing a workflow includes generating for a user, a workflow ensemble channel that includes a subset of workflow threads determined for the user from a plurality of workflow channels based on at least one thread-relevance parameter and providing the workflow ensemble channel for display in a user interface on a user computing device of the user. The method further includes determining an action request associated with the user for a workflow thread from among the subset of workflow threads, in which the action request satisfies at least one action-relevance parameter, and responsive thereto, providing the action request for display in the workflow ensemble channel. The method further includes receiving an action response responsive to the action request, and responsive to the action response, updating a response status for the action request, and providing the response status for display in the workflow ensemble channel.