Workflow Log and Map Integration for Electronic Record Compliance

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Solution Overview

Problem

Current electronic records management systems fail to adequately capture and declare the approval process as part of the record, which is crucial for compliance with laws and policies, particularly in areas like corporate governance and disability claims, and lack consistent enforcement of records management policies.

Innovation Solution

A system and method that captures the result of an approval process or workflow, including workflow logs and maps, and declares it as a record, integrating business process management with records management to ensure compliance and enforcement of policies.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If electronic records management systems only capture the final document version as a record, then the record management system remains simple and easy to operate, but compliance with laws and policies requiring approval process documentation cannot be ensured

Engineering Contradiction:
Improvecompliance with laws and policiesVSAvoidrecord management system complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent merges the approval process documentation with the final record by capturing workflow logs and approval metadata together with the approved document. This integration ensures that compliance requirements are met without requiring separate complex systems, as the approval information is embedded within the record structure itself.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The record management system is designed to handle multiple types of records (documents, emails, images, videos) and multiple approval workflows through a universal platform. This multi-functionality allows the system to comply with various legal and policy requirements across different business contexts without requiring separate specialized systems for each record type.

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Reliability

If the approval process metadata is captured and attached as part of the record, then compliance with corporate governance laws is improved, but the complexity of managing and storing record data increases

Engineering Contradiction:
Improvecorporate governance complianceVSAvoidrecord data volume
Core Design Contradiction:
ReliabilityVSQuantity of substance

Solution Approach 1:

The patent implements a nested structure where approval metadata and workflow logs are embedded within the record container. This nesting allows the system to maintain compliance by including all necessary approval information while organizing data in a hierarchical manner that optimizes storage efficiency and facilitates selective retrieval without managing entirely separate data structures.

Inventive Principle:
Principle #7Nested doll (Nesting)

3Loss of information

If paper-based systems classify related documents together with primary documents as records, then all relevant information is captured, but the ease of operation and document management becomes more difficult compared to electronic systems

Engineering Contradiction:
Improvecompleteness of record informationVSAvoiddocument classification and management
Core Design Contradiction:
Loss of informationVSEase of operation

Solution Approach 1:

The patent replaces the manual mechanical classification process of paper-based systems with automated electronic classification mechanisms. The system automatically associates approval metadata, workflow logs, and related documents with primary records using electronic linkages and metadata tags, eliminating the need for physical filing and manual categorization while maintaining complete information associations.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

4Ease of operation

If current electronic records management programs do not capture approval process information, then the system remains simple to operate, but the ability to show compliance with company rules and laws is compromised

Engineering Contradiction:
Improvesystem operation simplicityVSAvoidcompliance demonstration capability
Core Design Contradiction:
Ease of operationVSReliability

Solution Approach 1:

The patent introduces an intermediary layer in the form of workflow logs and metadata structures that bridge the gap between simple system operation and compliance demonstration. These intermediaries capture approval information automatically during the approval process and present it in an organized manner that maintains system simplicity while enabling compliance verification when needed.

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS10402756B2Capturing the result of an approval process/workflow and declaring it a record
Publication Date: 2019.09.03 INTERNATIONAL BUSINESS MACHINE CORPORATION
  • US10402756B2 patent drawing
  • US10402756B2 patent drawing
  • US10402756B2 patent drawing

AI summary

Electronically capturing the result of an approval process/workflow for a record, and declaring the result as a record with a relationship to the approved record. The result of the approval process/workflow includes at least one workflow log or map. The workflow log may include the identities of those who took action during the approval process. The workflow log may also include comments of participants in the approval process and historical data about an execution instance of a workflow. The workflow map is essentially a flowchart defining the steps of the approval process and the transitions between process steps. The workflow map may specify each step, including who will process the work for the step, and the application and/or data necessary for the step. The result of the approval process/workflow for a record, including the workflow log and map, is declared as a related record along with the approved record.