Workflow Orchestration Engine for Unified Real-Time Processing

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Solution Overview

Problem

Existing systems for complex multi-step workflow journeys, such as electronic lending, are inefficient due to operational redundancies, disjointed processing, high latency, and inconsistent user experiences, lacking integration of disparate operations and systems, and inadequate authentication, user interface, workflow state management, and data loss prevention technologies.

Innovation Solution

A unified platform integrating frameworks for authentication, dynamic user interface, workflow state management, document automation, active data loss prevention, and orchestration engine, along with a micro-service architecture, to manage and orchestrate complex multi-step workflows efficiently and securely across diverse systems and devices.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If multiple independent solutions and systems are implemented for complex multi-step workflow journeys, then each operational requirement can be processed with specialized components, but operational redundancies increase, processing becomes disjointed, and latency increases

Engineering Contradiction:
Improvespecialized processing capabilityVSAvoidprocessing efficiency
Core Design Contradiction:
ReliabilityVSProductivity

Solution Approach 1:

The patent combines multiple independent specialized systems into a single unified processing platform that handles complex multi-step workflows. The system integrates authentication, user interface management, workflow state management, document automation, data loss prevention, and orchestration into one cohesive architecture, eliminating operational redundancies while maintaining specialized processing capabilities through modular components within the unified system.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The unified processing platform is designed to handle multiple different operational requirements and workflow types through a single multi-functional system. The platform can process various lending products (student lending, credit cards, personal loans, commercial real estate) and serve multiple entities (consumers, commercial entities) using the same core infrastructure, reducing the need for separate specialized systems while maintaining adaptability to different processing needs.

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Adaptability or versatility

If each workflow journey initiates separate combinations of solutions independently, then each product type can be processed according to its specific requirements, but integration between systems is lost and manual coordination is required

Engineering Contradiction:
Improveproduct-specific processingVSAvoidsystem integration complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The unified processing platform acts as an intermediary that coordinates between different workflow requirements and underlying processing components. The system provides a central orchestration layer that manages the interaction between various processing modules, eliminating the need for manual coordination while maintaining the ability to handle product-specific requirements through configured workflow templates and rules.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The system employs dynamic workflow configuration that allows processing paths to adapt based on product type, entity type, and specific operational requirements. The unified platform can dynamically select and combine processing steps, components, and systems based on the particular workflow journey being executed, providing both integration and product-specific customization without requiring separate independent systems for each product.

Inventive Principle:
Principle #15Dynamics

3Reliability

If multiple independent systems are used for authentication, user interface, workflow state management, and data loss prevention, then each function can be optimized independently, but overall system latency increases and user experience consistency deteriorates

Engineering Contradiction:
Improvefunctional optimizationVSAvoidsystem latency
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The patent merges authentication, user interface management, workflow state management, and data loss prevention into a single unified processing platform. This integration eliminates the latency associated with multiple independent system communications and manual coordination, while maintaining the ability to optimize each functional component within the unified architecture. The system processes these functions in a coordinated manner through internal module interactions rather than external system calls.

Inventive Principle:
Principle #5Merging (Combining)

4Ease of operation

If disparate operations and systems are not integrated, then each system can operate independently with its own protocols and standards, but operating costs increase and maintenance becomes continual and expensive

Engineering Contradiction:
Improveindependent operationVSAvoidoperating cost
Core Design Contradiction:
Ease of operationVSEase of manufacture

Solution Approach 1:

The unified processing platform provides a universal infrastructure that handles multiple operational requirements through standardized internal interfaces and protocols. While the system maintains independent operability of its modular components, they all communicate through the unified platform's standard communication channels, eliminating the need for multiple separate protocol implementations and reducing operating and maintenance costs through consolidated system management.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS20260025372A1Real-time orchestration engine
Publication Date: 2026.01.22 CITIZENS FINANCIAL GROUP
  • US20260025372A1 patent drawing
  • US20260025372A1 patent drawing
  • US20260025372A1 patent drawing

AI summary

A unified platform may comprise a combination of independent frameworks that have been integrated and configured to collaboratively operate seamlessly. In some aspects, the unified platform may comprise one or more of an authentication and authorization framework, a dynamic user interface framework, a workflow state management framework, a notification and active data loss and prevention (DLP) engine framework, and an orchestration engine framework. Each of the frameworks included in the unified platform may comprise one or more of the plurality of computing devices executing computer-readable program instructions.