Workflow Replayer for Historical Data Visualization

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Solution Overview

Problem

Current software tools for tracking document workflow lack effective mechanisms for users to visually analyze historical workflow data, making it difficult to identify and troubleshoot issues that arise over time.

Innovation Solution

A computer-implemented workflow replay system that allows users to interactively view and analyze historical workflow data by stepping forward and backward in time, using replayer controls to display retrieved data from a database, enabling visualization of workflow items, workstations, and document processing across different time points.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If traditional workflow tracking tools are used, then workflow data can be collected and stored, but users cannot effectively visualize or analyze historical workflow data to identify problems

Engineering Contradiction:
Improveworkflow data accessibilityVSAvoiddata analysis capability
Core Design Contradiction:
Loss of informationVSEase of operation

Solution Approach 1:

The system creates visual copies of historical workflow data through graphical representations that can be interactively explored. The workflow replayer generates visual copies of workflow states at different time points, allowing users to analyze historical data without accessing the actual raw data directly. This enables effective visualization and analysis while preserving the original data integrity.

Inventive Principle:
Principle #26Copying

Solution Approach 2:

The workflow replayer acts as an intermediary between the stored workflow data and the user. It retrieves historical workflow data from the database and transforms it into an interactive visual format, mediating between the raw data storage system and the user's analysis needs. This intermediary layer provides the missing visualization and interaction capabilities.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Reliability

If detailed historical workflow data is stored for analysis, then problem identification capability is improved, but system complexity and data storage requirements increase

Engineering Contradiction:
Improveproblem identification accuracyVSAvoiddata storage and retrieval system
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The system extracts only the necessary workflow data elements needed for visualization and analysis from the complete workflow system. The workflow replayer extracts specific data points (workflow item states, timestamps, transitions) from the database, separating the analysis functionality from the operational workflow system. This reduces the complexity burden on the main system while maintaining reliable problem identification capability.

Inventive Principle:
Principle #2Taking out (Extraction)

3Ease of operation

If interactive visualization of historical workflow data is implemented, then user ability to analyze and troubleshoot workflow problems is improved, but the system requires additional software components and processing overhead

Engineering Contradiction:
Improveworkflow analysis easeVSAvoidsoftware architecture
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The workflow replayer module serves multiple functions: it retrieves historical data, processes it, generates visual representations, and enables interactive exploration. By consolidating these functions into a single multi-functional module, the system avoids the need for separate specialized components for each function, thereby reducing overall system complexity while maintaining comprehensive analysis capability.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS8032831B2Computer-implemented workflow replayer system and method
Publication Date: 2011.10.04 HYLAND SOFTWARE INC
  • US8032831B2 patent drawing
  • US8032831B2 patent drawing
  • US8032831B2 patent drawing

AI summary

Systems and methods for replaying historical workflow information. Workflow information is collected while tasks and documents are being processed. The collected workflow information is stored in a database so that at a later point in time, the historical workflow information may be retrieved and provided to a user. Through computer-human interfaces, the user can move forwards and/or backwards while replaying the collected historical workflow information.