Workplace Management System for Real-Time Task Visibility

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Solution Overview

Problem

Current workplace management systems lack real-time visibility and dynamic task management, leading to delays and inefficiencies due to unmonitored task statuses and unavailability of skilled workers, which affects overall productivity.

Innovation Solution

A system and method that dynamically obtain task-related information using monitoring parameters, compare it with predefined goals, and render task statuses on a user interface, allowing for real-time monitoring and management of tasks and worker assignments based on priority and availability.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If a supervisor rushes to a worksite to investigate a withheld task, then the task status can be determined, but other tasks in queue get delayed and overall productivity decreases

Engineering Contradiction:
Improvetask status informationVSAvoidoverall productivity
Core Design Contradiction:
Loss of informationVSProductivity

Solution Approach 1:

The system enables self-service monitoring where task status information is automatically captured and updated through worker check-ins, time stamps, and progress updates. The mobile computing devices allow workers to self-report task completion status without supervisor intervention, eliminating the need for supervisors to physically visit worksites and preventing delays to other tasks.

Inventive Principle:
Principle #25Self-service

2Reliability

If workers with desired skill sets are unavailable at a worksite, then urgent tasks cannot be completed, but productivity is hampered

Engineering Contradiction:
Improvetask completion reliabilityVSAvoidworkplace productivity
Core Design Contradiction:
ReliabilityVSProductivity

Solution Approach 1:

The system provides universal visibility of worker skills, availability, and task requirements through the centralized database and user interface. This multi-functional platform serves multiple purposes: tracking task status, monitoring worker availability, matching skills to tasks, and enabling real-time reassignment. The system can identify and assign workers with appropriate skill sets to urgent tasks regardless of their physical location, ensuring task completion reliability while maintaining productivity.

Inventive Principle:
Principle #6Universality (Multi-functionality)

3Loss of information

If real-time monitoring of task statuses is implemented, then task visibility is improved, but system complexity increases

Engineering Contradiction:
Improvetask status visibilityVSAvoidmonitoring system complexity
Core Design Contradiction:
Loss of informationVSDevice complexity

Solution Approach 1:

The system uses mobile computing devices (smartphones, tablets, laptops) as portable copies of the centralized monitoring system. These devices replicate the database and user interface functionality, allowing supervisors to access real-time task status information remotely without requiring complex centralized monitoring infrastructure at each worksite. The mobile devices serve as simplified copies that provide full monitoring capabilities through wireless connectivity.

Inventive Principle:
Principle #26Copying

Data Source

PatentUS10467565B2System and method for workplace management
Publication Date: 2019.11.05 CATERPILLAR INC
  • US10467565B2 patent drawing
  • US10467565B2 patent drawing
  • US10467565B2 patent drawing

AI summary

A method for workplace management is provided. The method includes determining a plurality of goals associated with a plurality of tasks to be performed at a workplace, from a database. The method also includes dynamically obtaining task-related information based on a plurality of monitoring parameters associated with the tasks. The method further includes comparing the task-related information with the plurality of goals for monitoring a status of each of the plurality of tasks. The method includes dynamically rendering the status of each of the plurality of tasks on a user interface. The method also includes managing the plurality of tasks to be performed by a plurality of workers based on the status.