Workspace Reservation Service Using Collaboration Data

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Solution Overview

Problem

Dynamic open space environments face challenges in optimizing workspace reservations due to the lack of personalized and efficient systems that account for employee collaboration, schedule, and mobility, leading to suboptimal workspace selection.

Innovation Solution

A reservation service system that utilizes collaboration data, directory data, and calendar data to suggest optimal workspaces based on enhanced communication history, organizational connections, and daily schedules, allowing users to select the most suitable workspace for their needs.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If traditional open space reservation systems are used, then workspace availability is maintained, but workspace selection efficiency and collaboration optimization deteriorate

Engineering Contradiction:
Improveworkspace reservation efficiencyVSAvoidtravel time between workspace and collaborators
Core Design Contradiction:
ProductivityVSLoss of time

Solution Approach 1:

The system performs preliminary analysis of collaboration data, calendar events, and workspace availability before the user needs to select a workspace. By pre-processing collaboration history and predicting future collaboration needs, the system prepares optimized workspace suggestions in advance, reducing the time users spend searching for suitable workspaces and minimizing travel time to collaboration points.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system continuously monitors actual user behavior patterns, collaboration effectiveness, and workspace usage outcomes. This feedback is used to refine collaboration predictions and improve workspace recommendations over time. The system learns from user responses to suggestions and adjusts its algorithms to better predict collaboration needs and optimize workspace assignments.

Inventive Principle:
Principle #23Feedback

2Adaptability or versatility

If generic workspace assignment is used, then system complexity is reduced, but personalization and collaboration optimization are lost

Engineering Contradiction:
Improvepersonalization of workspace suggestionsVSAvoidreservation service system complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The reservation service system performs multiple functions within a single integrated platform: it manages workspace reservations, analyzes collaboration data from multiple sources, predicts future collaboration needs, generates personalized recommendations, and provides real-time workspace availability information. This multi-functional approach enables high personalization without requiring separate specialized systems for each function.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The system introduces an intelligent intermediary layer between users and workspace resources. This intermediary automatically processes collaboration data, interprets user needs, and mediates workspace selections by providing optimized suggestions. The intermediary handles the complexity of data analysis and prediction algorithms, shielding users from system complexity while delivering personalized recommendations.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Measurement precision

If real-time collaboration data analysis is implemented, then workspace recommendation accuracy is improved, but data processing requirements and system resource usage increase

Engineering Contradiction:
Improvecollaboration prediction accuracyVSAvoidcomputational energy for data processing
Core Design Contradiction:
Measurement precisionVSUse of energy by moving object

Solution Approach 1:

The system applies partial action by focusing computational resources on analyzing only the most relevant collaboration data for each user's specific context. Rather than processing all possible data uniformly, the system selectively analyzes collaboration patterns, calendar events, and workspace preferences that have the highest impact on recommendation accuracy, reducing overall computational energy requirements while maintaining precision.

Inventive Principle:
Principle #16Partial or excessive action

Data Source

PatentUS11392863B2Optimizing dynamic open space environments through a reservation service using collaboration data
Publication Date: 2022.07.19 CISCO TECHNOLOGY INC
  • US11392863B2 patent drawing
  • US11392863B2 patent drawing
  • US11392863B2 patent drawing

AI summary

The present disclosure is directed to optimizing dynamic open space environments and includes one or more processors and one or more computer-readable non-transitory storage media coupled to the one or more processors and comprising instructions that, when executed by the one or more processors, cause one or more components to perform operations including receiving a reservation request for a workspace through a user device associated with a user; deriving dynamic user information comprising collaboration data derived from a collaboration service, the collaboration data based on a collaboration history of the user; analyzing the user information to determine one or more workspace suggestions for the user; transmitting the one or more workspace suggestions to the user device; receiving, through the user device, a workspace selection from the one or more workspace suggestions; and updating a reservation of the user in accordance with the workspace selection.