WWAN Device Provisioning via Carrier Server Bridge
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Solution Overview
Problem
Current device management systems for wireless WAN mobile devices require manual entry of information, which is labor-intensive and inefficient, especially for large numbers of devices, and limits user flexibility in adding new devices outside of business hours.
Innovation Solution
An automated system that allows users to interactively configure and manage mobile devices through a carrier server, using voice recognition or keypad entry, enabling users to add new devices or upgrade systems without manual intervention, with the carrier server acting as a bridge between the device and the enterprise management server.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If manual entry of device information is used, then device management can be performed, but labor intensity and time consumption increase significantly
Solution Approach 1:
The system enables self-service by allowing mobile devices to automatically provision themselves through automated discovery and configuration processes. The device management server autonomously discovers devices on the network, retrieves their identification information, and configures them without requiring manual intervention from support personnel.
Solution Approach 2:
The patent replaces the manual mechanical process of data entry with an automated electronic system. The automated discovery mechanism electronically extracts device identification information directly from the device's unique identifier, eliminating the need for manual typing and reducing errors.
2Reliability
If manual device provisioning is required, then device validation can be performed, but user flexibility and accessibility are reduced
Solution Approach 1:
Users can independently add and configure their own devices without needing to visit service locations or contact support personnel. The automated system validates devices through programmatic checks of device identifiers against the device information database, maintaining reliability while improving accessibility.
Solution Approach 2:
The device management server acts as an intermediary between the user's mobile device and the enterprise network. It automatically validates devices by checking their identifiers against the database and mediates the configuration process, ensuring reliable validation while providing users with easy self-service access.
3Productivity
If automated device discovery is implemented, then device management scalability improves, but system complexity increases
Solution Approach 1:
The patent extracts the complex automated discovery and validation logic into a separate device management server component. This isolation allows the core provisioning system to remain simple while enabling scalable automated device management through a dedicated service that handles the complexity of device discovery, identification extraction, and database validation.
Data Source
AI summary
A system and methods for allowing an enterprise management system to provision and configure a WWAN communication device on a managed network without incurring the tedious task of manually entering all the configuration information for every WWAN communication device on the enterprise management system. A dedicated communication link is provided with a standard communication protocol so each WWAN device can communicate with a carrier server and have the carrier server acts as a validation point and communication bridge to the enterprise management server until the WWAN communication device is configured for management by the enterprise management server.