A service scenario switching method and device, equipment and medium

CN117369289BActive Publication Date: 2026-10-16HISENSE GRP HLDG CO LTD
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Patent Information

Application Number
CN202210766754.2
Authority / Receiving Office
CN · China
Patent Type
Patents(China)
Current Assignee / Owner
Filing Date
2022-06-30
Publication Date
2026-10-16
Estimated Expiration
2042-06-30

AI Technical Summary

Technical Problem

[0006]本申请提供了一种服务场景切换方法、装置、设备及介质，用以解决现有技术中服务场景切换的效率低，影响用户的体验的问题

Benefits of technology

[0016] In this application, a target service scenario is determined based on the content of the obtained user's reply text. If the target service scenario differs from the current service scenario, a target device corresponding to the target service scenario is determined according to the target service scenario and a pre-saved correspondence between smart devices and service scenarios. A target instruction is then sent to the target device, wherein the target instruction carries operation information to be performed by the target device in the target service scenario. Because this embodiment determines the target service scenario based on the content of the obtained user's reply text, and if the target service scenario differs from the current service scenario, a target instruction carrying operation information to be performed by the target device in the target service scenario is directly sent to the target device corresponding to the target service scenario, the efficiency of service scenario switching is effectively improved, and the user experience is enhanced.

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Abstract

The application discloses a service scene switching method and device, equipment and medium. In the application, the target service scene is determined based on the content contained in the obtained reply text of the user. If the target service scene is different from the current service scene, the target device corresponding to the target service scene is determined according to the target service scene and the corresponding relationship between the intelligent device and the service scene which is pre-stored, and the target instruction is sent to the target device, wherein the target instruction carries the operation information of the target device to be executed in the target service scene. In the embodiment of the application, the target service scene is determined based on the content contained in the obtained reply text. If the target service scene is different from the current service scene, the target instruction carrying the operation information of the target device to be executed in the target service scene is directly sent to the target device corresponding to the target service scene, thereby effectively improving the efficiency of service scene switching and improving the experience of the user.
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