Intelligent platform business processing method and system based on commodity state

Abstract

The invention provides an intelligent platform business processing method and system based on a commodity state, belongs to the field of computers, and solves the problem that merchants usually provide various preferential policies, such as postal service, which can effectively promote the purchase willingness of consumers because the total purchase cost of the consumers is reduced. However, this strategy is also accompanied by certain risks and challenges, in particular problems associated with return rules. The method comprises the following steps: when a return request for a target commodity is received, querying state information of the current target commodity; acquiring a plurality of first user IDs associated with a plurality of user delivery addresses under the jurisdiction of the collection site under the condition that the state information indicates that the target commodity is at the collection site and is in a non-signing state; the promotion information of the target commodity is pushed to the users corresponding to the first user IDs, the promotion information comprises the promotion price of the target commodity, and the promotion price is obtained through calculation based on the current price of the target commodity and the total transportation cost.

Description

Technical Field

[0001] The present application relates to the field of computer technology, and in particular to a method and system for intelligent platform business processing based on commodity status. Background Art

[0002] In the e-commerce model, in order to increase the sales attractiveness and competitiveness of goods, merchants usually provide various preferential policies, such as free shipping services. This strategy can effectively promote consumers' willingness to buy because it reduces consumers' total purchase costs. However, this strategy is also accompanied by certain risks and challenges, especially those related to return rules. The return rules of e-commerce platforms are usually relatively loose, allowing consumers to return goods unconditionally within a certain period of time after receiving the goods. In addition to returning the goods after receiving them, consumers can also apply for returns or refuse to accept the goods while they are in transit or have not received them. This often happens when the goods are delayed during delivery, or when consumers choose to cancel their original online orders after finding a more favorable purchase channel offline. In these cases, although the goods are not damaged, the process of round-trip transportation and processing returns will still bring additional logistics costs and resource waste to merchants, especially for overweight or oversized high-freight goods. Summary of the invention

[0003] The embodiment of the present application provides a method and system for intelligent platform business processing based on commodity status, which can solve the problem that merchants usually provide various preferential policies, such as free shipping services. This strategy can effectively promote consumers' willingness to buy because it reduces consumers' total purchase costs. However, this strategy is also accompanied by certain risks and challenges, especially problems related to return rules.

[0004] A first aspect of an embodiment of the present application provides an intelligent platform business processing method based on commodity status, including:

[0005] When a return request for a target product is received, querying the current status information of the target product;

[0006] When the status information indicates that the target commodity is in the collection site and has not been signed for, obtaining multiple first user IDs associated with multiple user delivery addresses under the collection site;

[0007] The promotion information of the target product is pushed to multiple users corresponding to the first user IDs respectively, wherein the promotion information includes a promotion price of the target product, and the promotion price is calculated based on the current price of the target product and the total transportation cost.

[0008] Optionally, it also includes:

[0009] When the status information indicates that the target commodity is in a transportation state, obtaining location information of a next target site in a planned transportation route;

[0010] Determine a plurality of second user IDs associated with a plurality of user delivery addresses in the region where the next target site is located;

[0011] The promotion information of the target product is pushed to the users corresponding to the plurality of second user IDs respectively, wherein the promotion price in the promotion information is lower than the difference between the current price of the target product and the total transportation cost.

[0012] Optionally, it also includes:

[0013] When the status information indicates that the target commodity is in a transportation state, obtaining location information of a next target site in a planned transportation route;

[0014] Determine a plurality of second user IDs associated with a plurality of user delivery addresses in the region where the next target site is located;

[0015] Cutting part of the transportation cost between the shipping warehouse of the target commodity and the next target site from the total transportation cost;

[0016] The promotion information of the target product is pushed to the users corresponding to the plurality of second user IDs respectively, wherein the promotion price in the promotion information is lower than the difference between the current price of the target product and part of the transportation cost.

[0017] Optionally, the promotion information further includes an estimated delivery time associated with each of the second user IDs, and the estimated delivery time is determined based on the delivery address associated with the second user ID and the location information of the next target site.

[0018] Optionally, it also includes:

[0019] When the status information indicates that the target product is in the collection site and has not been signed for, obtaining current browsing information or product query information of a first user corresponding to a plurality of first user IDs associated with a plurality of user delivery addresses under the collection site;

[0020] Determine a first user whose commodity type indicated by current browsing information or commodity query information is the same as the commodity type of the target commodity as a target first user;

[0021] The promotion information of the target product is pushed to users corresponding to multiple target first user IDs respectively.

[0022] Optionally, also include:

[0023] When the status information indicates that the target product is in the collection site and has not been signed for, obtain current browsing information or product query information of a first user corresponding to multiple first user IDs associated with multiple user delivery addresses under the collection site, determine that the first user whose product type indicated by the current browsing information or product query information is the same as the product type of the target product is the target first user, and push the promotion information of the target product to the users corresponding to the multiple target first user IDs respectively; or,

[0024] When the status information indicates that the target product is in the collection site and has not been signed for, historical purchase information of the first user corresponding to multiple first user IDs associated with multiple user delivery addresses under the collection site is obtained, the historical purchase information includes purchase time and purchase quantity, and the remaining quantity of the target product for the first user who has purchased the target product is predicted based on the purchase time and purchase quantity. The first user whose remaining quantity of the target product is less than the preset remaining quantity is determined as the target first user, and the promotional information of the target product is pushed to the users corresponding to the multiple target first user IDs respectively.

[0025] Optionally, also include:

[0026] When the status information indicates that the target commodity is at the collection site and has not been signed for, obtaining information of multiple delivery personnel whose delivery range includes the collection site;

[0027] Obtaining a union area of ​​the delivery areas under the jurisdiction of the multiple delivery personnel indicated by the multiple delivery personnel information;

[0028] Acquire multiple third user IDs associated with multiple user delivery addresses in the combined area;

[0029] The promotion information of the target product is pushed to the users corresponding to the third user IDs respectively, wherein the promotion price in the promotion information is lower than the difference between the current price of the target product and the total transportation cost.

[0030] A second aspect of the embodiment of the present application provides an intelligent platform business processing system based on commodity status, including:

[0031] A query unit, configured to query the current status information of the target product when a return request for the target product is received;

[0032] An acquisition unit, configured to acquire, when the status information indicates that the target commodity is at a collection site and has not been signed for, a plurality of first user IDs associated with a plurality of user delivery addresses under the collection site;

[0033] A push unit is used to push the promotion information of the target product to multiple users corresponding to the first user IDs respectively, wherein the promotion information includes the promotion price of the target product, and the promotion price is calculated based on the current price of the target product and the total transportation cost.

[0034] A third aspect of an embodiment of the present application provides an electronic device, including a memory and a processor, wherein the processor is used to implement the steps of the above-mentioned intelligent platform business processing method based on commodity status when executing a computer program stored in the memory.

[0035] A fourth aspect of an embodiment of the present application provides a computer-readable storage medium on which a computer program is stored. When the computer program is executed by a processor, the steps of the above-mentioned intelligent platform business processing method based on commodity status are implemented.

[0036] In summary, the intelligent platform business processing method based on the commodity status provided by the embodiment of the present application, by receiving a return request for the target commodity, querying the current status information of the target commodity; when the status information indicates that the target commodity is in the collection site and has not been signed for, obtaining multiple first user IDs associated with multiple user delivery addresses under the collection site; respectively pushing the promotion information of the target commodity to the users corresponding to the multiple first user IDs, wherein the promotion price in the promotion information is lower than the difference between the current price of the target commodity and the total transportation cost. Thus, by using the geographic location information of the commodity at the collection site and the user database, the commodities that have not been signed for and applied for return are preferentially promoted to users around the same collection site. Doing so can reduce the logistics costs caused by returns and re-delivery, and prevent the potential loss of commodities during multiple transportation processes. Since the same freight cost must be generated at least once when the commodity that has arrived at the collection site is returned, by setting the promotion price lower than the difference between the original price of the commodity and the estimated transportation cost, it not only ensures the cost control of the merchant, but also increases the attractiveness of sales promotion, and it is easier to promote secondary transactions of users around the collection site.

[0037] Correspondingly, the system, electronic device, and computer-readable storage medium provided by the embodiments of the present invention also have the above-mentioned technical effects. BRIEF DESCRIPTION OF THE DRAWINGS

[0038] Figure 1 A flowchart of a possible intelligent platform business processing method based on commodity status provided in an embodiment of the present application;

[0039] Figure 2 A schematic structural block diagram of a possible intelligent platform business processing system based on commodity status provided in an embodiment of the present application;

[0040] Figure 3 A schematic diagram of the hardware structure of a possible intelligent platform business processing system based on commodity status provided in an embodiment of the present application;

[0041] Figure 4 A schematic structural block diagram of a possible electronic device provided in an embodiment of the present application;

[0042] Figure 5 A schematic structural block diagram of a possible computer-readable storage medium provided for an embodiment of the present application. DETAILED DESCRIPTION

[0043] The embodiment of the present application provides an intelligent platform business processing method and related equipment based on the commodity status, which can solve the problem that merchants usually provide various preferential policies, such as free shipping services. This strategy can effectively promote consumers' willingness to buy because it reduces consumers' total purchase costs. However, this strategy is also accompanied by certain risks and challenges, especially problems related to return rules.

[0044] The terms "first", "second", "third", "fourth", etc. (if any) in the specification and claims of this application and the above-mentioned drawings are used to distinguish similar objects, and are not necessarily used to describe a specific order or sequence. It should be understood that the data used in this way can be interchangeable where appropriate, so that the embodiments described herein can be implemented in an order other than that illustrated or described herein. In addition, the terms "including" and "having" and any of their variations are intended to cover non-exclusive inclusions. For example, a process, method, system, product or device that includes a series of steps or units is not necessarily limited to those steps or units that are clearly listed, but may include other steps or units that are not clearly listed or inherent to these processes, methods, products or devices. The technical solutions in the embodiments of the present application will be clearly and completely described below in conjunction with the drawings in the embodiments of the present application. Obviously, the described embodiments are only part of the embodiments of the present application, not all of the embodiments.

[0045] See also Figure 1 , which is a flowchart of an intelligent platform business processing method based on commodity status provided in an embodiment of the present application, which may specifically include:

[0046] S110-S130.

[0047] S110: When a return request for a target product is received, query the current status information of the target product.

[0048] For example, when a user applies for a return, the system first checks the current status of the product to confirm whether it has been signed for. This step can be achieved through an integrated logistics tracking system that can update the location and status of the product in real time.

[0049] S120, when the status information indicates that the target product is in a collection site and has not been signed for, obtain multiple first user IDs associated with multiple user delivery addresses under the collection site.

[0050] For example, if the product is still at the collection site and has not been signed for, the system will obtain the location information of the site and related user data.

[0051] For example, according to the geographical location of the collection station, the list of users within the service range of the station is queried in the database, and the users within a certain distance from the collection station can be determined through the Geographic Information System (GIS), and the address information of these users should have been associated with their user IDs.

[0052] For example, the association between the collection site and the user address is usually preset, for example, all user addresses in a residential area are associated with a collection site located in the residential area.

[0053] S130, pushing promotion information of the target product to multiple users corresponding to the first user IDs respectively, wherein the promotion information includes a promotion price of the target product, and the promotion price is calculated based on the current price of the target product and the total transportation cost.

[0054] For example, promotional information containing a promotional price is sent to these users, where the promotional price is set to the original price of the product minus the estimated saved shipping cost. This can be performed through the marketing system of the e-commerce platform, which needs to have the ability to machine learn and send personalized information.

[0055] For example, user A has a return application for unsigned sports shoes at a collection station in Beijing. The original price of the product is 300 yuan, and the estimated transportation cost for re-delivery is 30 yuan. After the system confirms that the product is still at the collection station, it queries the user database of the station service and finds 100 users within the service range. Then, it pushes messages to these users, offering them the opportunity to buy the shoes at a promotional price of 270 yuan (300-30). In some cases, considering that the transportation cost of returning the product, re-delivering, and other operating costs caused by returns may be higher than 30, a lower promotional price such as 250 yuan can be provided to increase the chances of closing the transaction.

[0056] In summary, the above-mentioned intelligent platform business processing method based on the commodity status provided by the embodiment of the present application, by receiving a return request for the target commodity, querying the current status information of the target commodity; when the status information indicates that the target commodity is in the collection site and has not been signed for, obtaining multiple first user IDs associated with multiple user delivery addresses under the collection site; respectively pushing the promotion information of the target commodity to the users corresponding to the multiple first user IDs, wherein the promotion price in the promotion information is lower than the difference between the current price of the target commodity and the total transportation cost. Thus, by using the geographic location information of the commodity at the collection site and the user database, the commodities that have not been signed for and applied for return are preferentially promoted to users around the same collection site. Doing so can reduce the logistics costs caused by returns and re-delivery, and prevent the potential loss of commodities during multiple transportation processes. Since the same freight cost must be generated at least once when the commodity that has arrived at the collection site is returned, by setting the promotion price lower than the difference between the original price of the commodity and the estimated transportation cost, it not only ensures the cost control of the merchant, but also increases the attractiveness of sales promotion, and it is easier to promote secondary transactions of users around the collection site.

[0057] In some examples, this also includes:

[0058] When the status information indicates that the target commodity is in a transportation state, obtaining location information of a next target site in a planned transportation route;

[0059] Determine a plurality of second user IDs associated with a plurality of user delivery addresses in the region where the next target site is located;

[0060] The promotion information of the target product is pushed to the users corresponding to the plurality of second user IDs respectively, wherein the promotion price in the promotion information is lower than the difference between the current price of the target product and the total transportation cost.

[0061] For example, a real-time logistics tracking system can be used to continuously monitor the transportation status and planned route of the goods. When a return request is submitted and the system detects that the goods are in transit, the planned transportation route of the goods and the information of the next target site expected to arrive are automatically obtained. The specific geographical location of the next target site is obtained through the logistics management system. According to the data provided by the logistics information system, the site location where the goods are about to arrive is confirmed, which may be a logistics transfer station or distribution center. Query the registered users in the service area of ​​the target site and obtain the ID and delivery address of these users. Use marketing automation tools to send customized promotional information to specific user groups. Send information containing promotional prices to the selected users. The promotional price is calculated as the current price of the goods minus the total transportation cost saved.

[0062] For example, suppose a batch of smart bracelets are being transported from Shanghai to Hangzhou, and a consumer submits a return request. The system detects in real time that the bracelets are about to arrive at a distribution center in Hangzhou. Through GIS and user databases, the system selects 500 users in the service area of ​​the Hangzhou distribution center and pushes promotional information for the bracelets to them, where the promotional price is set to the original price minus the estimated transportation cost. This strategy not only improves the efficiency of resource utilization, but also enhances the market competitiveness of e-commerce platforms, provides consumers with more purchasing options, and saves merchants possible additional costs.

[0063] In some examples, this also includes:

[0064] When the status information indicates that the target commodity is in a transportation state, obtaining location information of a next target site in a planned transportation route;

[0065] Determine a plurality of second user IDs associated with a plurality of user delivery addresses in the region where the next target site is located;

[0066] Cutting part of the transportation cost between the shipping warehouse of the target commodity and the next target site from the total transportation cost;

[0067] The promotion information of the target product is pushed to the users corresponding to the plurality of second user IDs respectively, wherein the promotion price in the promotion information is lower than the difference between the current price of the target product and part of the transportation cost.

[0068] Exemplarily, upon receiving a request for a return of a product, the system checks the current transportation status of the product. If the product is in transit, the system will automatically obtain detailed location information of the next target site. After determining the next site where the product is about to arrive, query the registered users in the area to obtain the IDs and associated delivery addresses of these users. Calculate the portion of the transportation cost from the current location of the product to the next site, rather than the full cost of returning to the warehouse or sending to the new destination. This involves an accurate calculation of the transportation costs that have been incurred and are about to be incurred. Based on the calculated partial transportation cost, set a promotional price that is lower than the difference between the current price of the product and the cost, and push this promotional information to the above-identified users. By calculating only the partial transportation cost to the next site, the total cost loss caused by returns is reduced. This strategy not only reduces the cost burden of merchants, but also speeds up the turnover of goods, reduces potential inventory pressure, and provides consumers with more attractive purchasing options, achieving a win-win situation of operational efficiency and customer satisfaction.

[0069] In some examples, the promotional information also includes an estimated delivery time associated with each of the second user IDs, where the estimated delivery time is determined based on the delivery address associated with the second user ID and the location information of the next target site.

[0070] In some examples, this also includes:

[0071] When the status information indicates that the target product is in the collection site and has not been signed for, obtaining current browsing information or product query information of a first user corresponding to a plurality of first user IDs associated with a plurality of user delivery addresses under the collection site;

[0072] Determine a first user whose commodity type indicated by current browsing information or commodity query information is the same as the commodity type of the target commodity as a target first user;

[0073] The promotion information of the target product is pushed to users corresponding to multiple target first user IDs respectively.

[0074] In some examples, this also includes:

[0075] When the status information indicates that the target product is in the collection site and has not been signed for, obtain current browsing information or product query information of a first user corresponding to multiple first user IDs associated with multiple user delivery addresses under the collection site, determine that the first user whose product type indicated by the current browsing information or product query information is the same as the product type of the target product is the target first user, and push the promotion information of the target product to the users corresponding to the multiple target first user IDs respectively; or,

[0076] When the status information indicates that the target product is in the collection site and has not been signed for, historical purchase information of the first user corresponding to multiple first user IDs associated with multiple user delivery addresses under the collection site is obtained, the historical purchase information includes purchase time and purchase quantity, and the remaining quantity of the target product for the first user who has purchased the target product is predicted based on the purchase time and purchase quantity. The first user whose remaining quantity of the target product is less than the preset remaining quantity is determined as the target first user, and the promotional information of the target product is pushed to the users corresponding to the multiple target first user IDs respectively.

[0077] For example, historical purchase information can be used to clarify whether the user has the intention to purchase the target product on the one hand, and to further predict the user's demand for the target product on the other hand to determine whether the time is right for the first user to purchase the target product, thereby improving the accuracy of the promotional information being sent to the recipients, and the possibility that the first user who receives the promotional information will be able to purchase the target product.

[0078] In some examples, this also includes:

[0079] When the status information indicates that the target commodity is at the collection site and has not been signed for, obtaining information of multiple delivery personnel whose delivery range includes the collection site;

[0080] Obtaining a union area of ​​the delivery areas under the jurisdiction of the multiple delivery personnel indicated by the multiple delivery personnel information;

[0081] Acquire multiple third user IDs associated with multiple user delivery addresses in the combined area;

[0082] The promotion information of the target product is pushed to the users corresponding to the third user IDs respectively, wherein the promotion price in the promotion information is lower than the difference between the current price of the target product and the total transportation cost.

[0083] For example, the area range for screening re-promotion users can be further expanded to increase the number of re-promotion users, improve the resale efficiency of goods, enhance logistics efficiency and customer experience, and maximize resource utilization and minimize operating costs.

[0084] The above describes the intelligent platform business processing method based on the commodity status in the embodiment of the present application. The following describes the intelligent platform business processing system based on the commodity status in the embodiment of the present application.

[0085] See also Figure 2 In the embodiment of the present application, an embodiment of an intelligent platform business processing system based on commodity status is described, which may include:

[0086] The query unit 201 is used to query the current status information of the target product when a return request for the target product is received;

[0087] An acquisition unit 202 is configured to acquire, when the status information indicates that the target commodity is in a collection site and has not been signed for, a plurality of first user IDs associated with a plurality of user delivery addresses under the collection site;

[0088] The push unit 203 is used to push the promotion information of the target product to the users corresponding to the first user IDs respectively, wherein the promotion price is calculated based on the current price of the target product and the total transportation cost.

[0089] In summary, the intelligent platform business processing system based on the commodity status provided by the above embodiment queries the current status information of the target commodity when receiving a return request for the target commodity; obtains multiple first user IDs associated with multiple user delivery addresses under the collection site when the status information indicates that the target commodity is in the collection site and has not been signed for; and pushes the promotion information of the target commodity to the users corresponding to the multiple first user IDs respectively, wherein the promotion price in the promotion information is lower than the difference between the current price of the target commodity and the total transportation cost. Thus, by using the geographical location information of the commodity at the collection site and the user database, the commodities that have not been signed for and applied for return are preferentially promoted to users around the same collection site. Doing so can reduce the logistics costs caused by returns and re-delivery, and prevent the potential loss of commodities during multiple transportation processes. Since the same freight cost must be generated at least once when the commodity that has arrived at the collection site is returned, by setting the promotion price lower than the difference between the original price of the commodity and the estimated transportation cost, it not only ensures the cost control of the merchant, but also increases the attractiveness of sales promotion, and it is easier to promote secondary transactions of users around the collection site.

[0090] above Figure 2 The intelligent platform business processing system based on commodity status in the embodiment of the present application is described from the perspective of modular functional entities. The intelligent platform business processing system based on commodity status in the embodiment of the present application is described in detail from the perspective of hardware processing. Please refer to Figure 3 , an embodiment of the intelligent platform business processing system 300 based on commodity status in the embodiment of the present application includes:

[0091] An input device 301, an output device 302, a processor 303 and a memory 304, wherein the number of the processor 303 can be one or more. Figure 3 In some embodiments of the present application, the input device 301, the output device 302, the processor 303 and the memory 304 may be connected via a bus or other means, wherein: Figure 3 The example of connecting through bus is taken in the following.

[0092] Wherein, by calling the operation instruction stored in the memory 304, the processor 303 is used to perform the following steps:

[0093] When a return request for a target product is received, querying the current status information of the target product;

[0094] When the status information indicates that the target commodity is in the collection site and has not been signed for, obtaining multiple first user IDs associated with multiple user delivery addresses under the collection site;

[0095] The promotion information of the target product is pushed to multiple users corresponding to the first user IDs respectively, wherein the promotion price in the promotion information is lower than the difference between the current price of the target product and the total transportation cost.

[0096] Optionally, it also includes:

[0097] When the status information indicates that the target commodity is in a transportation state, obtaining location information of a next target site in a planned transportation route;

[0098] Determine a plurality of second user IDs associated with a plurality of user delivery addresses in the region where the next target site is located;

[0099] The promotion information of the target product is pushed to the users corresponding to the plurality of second user IDs respectively, wherein the promotion price in the promotion information is lower than the difference between the current price of the target product and the total transportation cost.

[0100] Optionally, it also includes:

[0101] When the status information indicates that the target commodity is in a transportation state, obtaining location information of a next target site in a planned transportation route;

[0102] Determine a plurality of second user IDs associated with a plurality of user delivery addresses in the region where the next target site is located;

[0103] Cutting part of the transportation cost between the shipping warehouse of the target commodity and the next target site from the total transportation cost;

[0104] The promotion information of the target product is pushed to the users corresponding to the plurality of second user IDs respectively, wherein the promotion price in the promotion information is lower than the difference between the current price of the target product and part of the transportation cost.

[0105] Optionally, the promotion information further includes an estimated delivery time associated with each of the second user IDs, and the estimated delivery time is determined based on the delivery address associated with the second user ID and the location information of the next target site.

[0106] Optionally, it also includes:

[0107] When the status information indicates that the target product is in the collection site and has not been signed for, obtaining current browsing information or product query information of a first user corresponding to a plurality of first user IDs associated with a plurality of user delivery addresses under the collection site;

[0108] Determine a first user whose commodity type indicated by current browsing information or commodity query information is the same as the commodity type of the target commodity as a target first user;

[0109] The promotion information of the target product is pushed to users corresponding to multiple target first user IDs respectively.

[0110] Optionally, also include:

[0111] When the status information indicates that the target product is in the collection site and has not been signed for, obtaining current browsing information or product query information of the first user corresponding to multiple second user IDs associated with multiple user delivery addresses under the collection site;

[0112] Determine a second user whose commodity type indicated by current browsing information or commodity query information is the same as the commodity type of the target commodity as a target second user;

[0113] The promotion information of the target product is pushed to users corresponding to the multiple target second user IDs respectively.

[0114] Optionally, also include:

[0115] When the status information indicates that the target commodity is at the collection site and has not been signed for, obtaining information of multiple delivery personnel whose delivery range includes the collection site;

[0116] Obtaining a union area of ​​the delivery areas under the jurisdiction of the multiple delivery personnel indicated by the multiple delivery personnel information;

[0117] Acquire multiple third user IDs associated with multiple user delivery addresses in the combined area;

[0118] The promotion information of the target product is pushed to the users corresponding to the third user IDs respectively, wherein the promotion price in the promotion information is lower than the difference between the current price of the target product and the total transportation cost.

[0119] By calling the operation instructions stored in the memory 304, the processor 303 is also used to execute Figure 1 Any method in the corresponding embodiment.

[0120] See also Figure 4 , Figure 4 A schematic diagram of an embodiment of an electronic device provided in an embodiment of the present application.

[0121] like Figure 4As shown, an embodiment of the present application provides an electronic device, including a memory 410, a processor 420, and a computer program 411 stored in the memory 410 and executable on the processor 420. When the processor 420 executes the computer program 411, the following steps are implemented:

[0122] When a return request for a target product is received, querying the current status information of the target product;

[0123] When the status information indicates that the target commodity is in the collection site and has not been signed for, obtaining multiple first user IDs associated with multiple user delivery addresses under the collection site;

[0124] The promotion information of the target product is pushed to multiple users corresponding to the first user IDs respectively, wherein the promotion price in the promotion information is lower than the difference between the current price of the target product and the total transportation cost.

[0125] Optionally, it also includes:

[0126] When the status information indicates that the target commodity is in a transportation state, obtaining location information of a next target site in a planned transportation route;

[0127] Determine a plurality of second user IDs associated with a plurality of user delivery addresses in the region where the next target site is located;

[0128] The promotion information of the target product is pushed to the users corresponding to the plurality of second user IDs respectively, wherein the promotion price in the promotion information is lower than the difference between the current price of the target product and the total transportation cost.

[0129] Optionally, it also includes:

[0130] When the status information indicates that the target commodity is in a transportation state, obtaining location information of a next target site in a planned transportation route;

[0131] Determine a plurality of second user IDs associated with a plurality of user delivery addresses in the region where the next target site is located;

[0132] Cutting part of the transportation cost between the shipping warehouse of the target commodity and the next target site from the total transportation cost;

[0133] The promotion information of the target product is pushed to the users corresponding to the plurality of second user IDs respectively, wherein the promotion price in the promotion information is lower than the difference between the current price of the target product and part of the transportation cost.

[0134] Optionally, the promotion information further includes an estimated delivery time associated with each of the second user IDs, and the estimated delivery time is determined based on the delivery address associated with the second user ID and the location information of the next target site.

[0135] Optionally, it also includes:

[0136] When the status information indicates that the target product is in the collection site and has not been signed for, obtaining current browsing information or product query information of a first user corresponding to a plurality of first user IDs associated with a plurality of user delivery addresses under the collection site;

[0137] Determine a first user whose commodity type indicated by current browsing information or commodity query information is the same as the commodity type of the target commodity as a target first user;

[0138] The promotion information of the target product is pushed to users corresponding to multiple target first user IDs respectively.

[0139] Optionally, also include:

[0140] When the status information indicates that the target product is in the collection site and has not been signed for, obtaining current browsing information or product query information of the first user corresponding to multiple second user IDs associated with multiple user delivery addresses under the collection site;

[0141] Determine a second user whose commodity type indicated by current browsing information or commodity query information is the same as the commodity type of the target commodity as a target second user;

[0142] The promotion information of the target product is pushed to users corresponding to the multiple target second user IDs respectively.

[0143] Optionally, also include:

[0144] When the status information indicates that the target commodity is at the collection site and has not been signed for, obtaining information of multiple delivery personnel whose delivery range includes the collection site;

[0145] Obtaining a union area of ​​the delivery areas under the jurisdiction of the multiple delivery personnel indicated by the multiple delivery personnel information;

[0146] Acquire multiple third user IDs associated with multiple user delivery addresses in the combined area;

[0147] The promotion information of the target product is pushed to the users corresponding to the third user IDs respectively, wherein the promotion price in the promotion information is lower than the difference between the current price of the target product and the total transportation cost.

[0148] In the specific implementation process, when the processor 420 executes the computer program 411, it can achieve Figure 1 Any implementation manner in the corresponding embodiments.

[0149] Since the electronic device introduced in this embodiment is a device used to implement an intelligent platform business processing system based on the commodity status in the embodiment of the present application, based on the method introduced in the embodiment of the present application, the technical personnel in this field can understand the specific implementation mode of the electronic device of this embodiment and its various variations. Therefore, how the electronic device implements the method in the embodiment of the present application is not introduced in detail here. As long as the equipment used by the technical personnel in this field to implement the method in the embodiment of the present application is within the scope of protection of this application.

[0150] See also Figure 5 , Figure 5 A schematic diagram of an embodiment of a computer-readable storage medium provided in an embodiment of the present application.

[0151] like Figure 5 As shown, this embodiment provides a computer-readable storage medium 500, on which a computer program 511 is stored. When the computer program 511 is executed by a processor, the following steps are implemented:

[0152] When a return request for a target product is received, querying the current status information of the target product;

[0153] When the status information indicates that the target commodity is in the collection site and has not been signed for, obtaining multiple first user IDs associated with multiple user delivery addresses under the collection site;

[0154] The promotion information of the target product is pushed to multiple users corresponding to the first user IDs respectively, wherein the promotion price in the promotion information is lower than the difference between the current price of the target product and the total transportation cost.

[0155] Optionally, it also includes:

[0156] When the status information indicates that the target commodity is in a transportation state, obtaining location information of a next target site in a planned transportation route;

[0157] Determine a plurality of second user IDs associated with a plurality of user delivery addresses in the region where the next target site is located;

[0158] The promotion information of the target product is pushed to the users corresponding to the plurality of second user IDs respectively, wherein the promotion price in the promotion information is lower than the difference between the current price of the target product and the total transportation cost.

[0159] Optionally, it also includes:

[0160] When the status information indicates that the target commodity is in a transportation state, obtaining location information of a next target site in a planned transportation route;

[0161] Determine a plurality of second user IDs associated with a plurality of user delivery addresses in the region where the next target site is located;

[0162] Cutting part of the transportation cost between the shipping warehouse of the target commodity and the next target site from the total transportation cost;

[0163] The promotion information of the target product is pushed to the users corresponding to the plurality of second user IDs respectively, wherein the promotion price in the promotion information is lower than the difference between the current price of the target product and part of the transportation cost.

[0164] Optionally, the promotion information further includes an estimated delivery time associated with each of the second user IDs, and the estimated delivery time is determined based on the delivery address associated with the second user ID and the location information of the next target site.

[0165] Optionally, it also includes:

[0166] When the status information indicates that the target product is in the collection site and has not been signed for, obtaining current browsing information or product query information of a first user corresponding to a plurality of first user IDs associated with a plurality of user delivery addresses under the collection site;

[0167] Determine a first user whose commodity type indicated by current browsing information or commodity query information is the same as the commodity type of the target commodity as a target first user;

[0168] The promotion information of the target product is pushed to users corresponding to multiple target first user IDs respectively.

[0169] Optionally, also include:

[0170] When the status information indicates that the target product is in the collection site and has not been signed for, obtaining current browsing information or product query information of the first user corresponding to multiple second user IDs associated with multiple user delivery addresses under the collection site;

[0171] Determine a second user whose commodity type indicated by current browsing information or commodity query information is the same as the commodity type of the target commodity as a target second user;

[0172] The promotion information of the target product is pushed to users corresponding to the multiple target second user IDs respectively.

[0173] Optionally, also include:

[0174] When the status information indicates that the target commodity is at the collection site and has not been signed for, obtaining information of multiple delivery personnel whose delivery range includes the collection site;

[0175] Obtaining a union area of ​​the delivery areas under the jurisdiction of the multiple delivery personnel indicated by the multiple delivery personnel information;

[0176] Acquire multiple third user IDs associated with multiple user delivery addresses in the combined area;

[0177] The promotion information of the target product is pushed to the users corresponding to the third user IDs respectively, wherein the promotion price in the promotion information is lower than the difference between the current price of the target product and the total transportation cost.

[0178] By calling the operation instructions stored in the memory 304, the processor 303 is also used to execute Figure 1 Any method in the corresponding embodiment.

[0179] See also Figure 4 , Figure 4 A schematic diagram of an embodiment of an electronic device provided in an embodiment of the present application.

[0180] like Figure 4 As shown, an embodiment of the present application provides an electronic device 400, including a memory 410, a processor 420, and a computer program 411 stored in the memory 410 and executable on the processor 420. When the processor 420 executes the computer program 411, the following steps are implemented:

[0181] When a return request for a target product is received, querying the current status information of the target product;

[0182] When the status information indicates that the target commodity is in the collection site and has not been signed for, obtaining multiple first user IDs associated with multiple user delivery addresses under the collection site;

[0183] The promotion information of the target product is pushed to multiple users corresponding to the first user IDs respectively, wherein the promotion price in the promotion information is lower than the difference between the current price of the target product and the total transportation cost.

[0184] Optionally, it also includes:

[0185] When the status information indicates that the target commodity is in a transportation state, obtaining location information of a next target site in a planned transportation route;

[0186] Determine a plurality of second user IDs associated with a plurality of user delivery addresses in the region where the next target site is located;

[0187] The promotion information of the target product is pushed to the users corresponding to the plurality of second user IDs respectively, wherein the promotion price in the promotion information is lower than the difference between the current price of the target product and the total transportation cost.

[0188] Optionally, it also includes:

[0189] When the status information indicates that the target commodity is in a transportation state, obtaining location information of a next target site in a planned transportation route;

[0190] Determine a plurality of second user IDs associated with a plurality of user delivery addresses in the region where the next target site is located;

[0191] Cutting part of the transportation cost between the shipping warehouse of the target commodity and the next target site from the total transportation cost;

[0192] The promotion information of the target product is pushed to the users corresponding to the plurality of second user IDs respectively, wherein the promotion price in the promotion information is lower than the difference between the current price of the target product and part of the transportation cost.

[0193] Optionally, the promotion information further includes an estimated delivery time associated with each of the second user IDs, and the estimated delivery time is determined based on the delivery address associated with the second user ID and the location information of the next target site.

[0194] Optionally, it also includes:

[0195] When the status information indicates that the target product is in the collection site and has not been signed for, obtaining current browsing information or product query information of a first user corresponding to a plurality of first user IDs associated with a plurality of user delivery addresses under the collection site;

[0196] Determine a first user whose commodity type indicated by current browsing information or commodity query information is the same as the commodity type of the target commodity as a target first user;

[0197] The promotion information of the target product is pushed to users corresponding to multiple target first user IDs respectively.

[0198] Optionally, also include:

[0199] When the status information indicates that the target product is in the collection site and has not been signed for, obtaining current browsing information or product query information of the first user corresponding to multiple second user IDs associated with multiple user delivery addresses under the collection site;

[0200] Determine a second user whose commodity type indicated by current browsing information or commodity query information is the same as the commodity type of the target commodity as a target second user;

[0201] The promotion information of the target product is pushed to users corresponding to the multiple target second user IDs respectively.

[0202] Optionally, also include:

[0203] When the status information indicates that the target commodity is at the collection site and has not been signed for, obtaining information of multiple delivery personnel whose delivery range includes the collection site;

[0204] Obtaining a union area of ​​the delivery areas under the jurisdiction of the multiple delivery personnel indicated by the multiple delivery personnel information;

[0205] Acquire multiple third user IDs associated with multiple user delivery addresses in the combined area;

[0206] The promotion information of the target product is pushed to the users corresponding to the third user IDs respectively, wherein the promotion price in the promotion information is lower than the difference between the current price of the target product and the total transportation cost.

[0207] The computer program product includes one or more computer instructions. When the computer program instructions are loaded and executed on a computer, the process or function described in the embodiment of the present application is generated in whole or in part. The computer may be a general-purpose computer, a special-purpose computer, a computer network, or other programmable device. The computer instructions may be stored in a computer-readable storage medium, or transmitted from one computer-readable storage medium to another computer-readable storage medium. For example, the computer instructions may be transmitted from one website site, computer, server or data center to another website site, computer, server or data center by wired (e.g., coaxial cable, optical fiber, digital subscriber line (DSL)) or wireless (e.g., infrared, wireless, microwave, etc.) means. The computer-readable storage medium may be any available medium that a computer can store or a data storage device such as a server or data center that includes one or more available media integrated. The available medium may be a magnetic medium (e.g., a floppy disk, a hard disk, a tape), an optical medium (e.g., a DVD), or a semiconductor medium (e.g., a solid state disk (SSD)), etc.

[0208] Those skilled in the art can clearly understand that, for the convenience and brevity of description, the specific working processes of the systems, devices and units described above can refer to the corresponding processes in the aforementioned method embodiments and will not be repeated here.

[0209] In the several embodiments provided in the present application, it should be understood that the disclosed systems, devices and methods can be implemented in other ways. For example, the device embodiments described above are only schematic. For example, the division of the units is only a logical function division. There may be other division methods in actual implementation, such as multiple units or components can be combined or integrated into another system, or some features can be ignored or not executed. Another point is that the mutual coupling or direct coupling or communication connection shown or discussed can be an indirect coupling or communication connection through some interfaces, devices or units, which can be electrical, mechanical or other forms.

[0210] The units described as separate components may or may not be physically separated, and the components shown as units may or may not be physical units, that is, they may be located in one place or distributed on multiple network units. Some or all of the units may be selected according to actual needs to achieve the purpose of the solution of this embodiment.

[0211] In addition, each functional unit in each embodiment of the present application may be integrated into one processing unit, or each unit may exist physically separately, or two or more units may be integrated into one unit. The above-mentioned integrated unit may be implemented in the form of hardware or in the form of software functional units.

[0212] If the integrated unit is implemented in the form of a software functional unit and sold or used as an independent product, it can be stored in a computer-readable storage medium. Based on this understanding, the technical solution of the present application is essentially or the part that contributes to the prior art or all or part of the technical solution can be embodied in the form of a software product. The computer software product is stored in a storage medium, including a number of instructions to enable a computer device (which can be a personal computer, server, or network device, etc.) to execute all or part of the steps of the method described in each embodiment of the present application. The aforementioned storage medium includes: U disk, mobile hard disk, read-only memory (ROM), random access memory (RAM), disk or optical disk, etc., various media that can store program codes.

[0213] As described above, the above embodiments are only used to illustrate the technical solutions of the present application, rather than to limit them. Although the present application has been described in detail with reference to the aforementioned embodiments, those skilled in the art should understand that they can still modify the technical solutions described in the aforementioned embodiments, or make equivalent replacements for some of the technical features therein. However, these modifications or replacements do not deviate the essence of the corresponding technical solutions from the spirit and scope of the technical solutions of the embodiments of the present application.

Claims

1. An intelligent platform business processing method based on commodity status, characterized in that: include: When a return request for a target product is received, querying the current status information of the target product; When the status information indicates that the target commodity is in the collection site and has not been signed for, obtaining multiple first user IDs associated with multiple user delivery addresses under the collection site; The promotion information of the target product is pushed to multiple users corresponding to the first user IDs respectively, wherein the promotion information includes a promotion price of the target product, and the promotion price is calculated based on the current price of the target product and the total transportation cost.

2. The method according to claim 1, characterized in that Also includes: When the status information indicates that the target commodity is in a transportation state, obtaining location information of a next target site in a planned transportation route; Determine a plurality of second user IDs associated with a plurality of user delivery addresses in the region where the next target site is located; The promotion information of the target product is pushed to the users corresponding to the plurality of second user IDs respectively, wherein the promotion price in the promotion information is lower than the difference between the current price of the target product and the total transportation cost.

3. The method according to claim 1, characterized in that Also includes: When the status information indicates that the target commodity is in a transportation state, obtaining location information of a next target site in a planned transportation route; Determine a plurality of second user IDs associated with a plurality of user delivery addresses in the region where the next target site is located; Cutting part of the transportation cost between the shipping warehouse of the target commodity and the next target site from the total transportation cost; The promotion information of the target product is pushed to the users corresponding to the plurality of second user IDs respectively, wherein the promotion price in the promotion information is lower than the difference between the current price of the target product and part of the transportation cost.

4. The method according to claim 2 or 3, characterized in that: The promotion information also includes an estimated delivery time associated with each of the second user IDs, where the estimated delivery time is determined based on the delivery address associated with the second user ID and the location information of the next target site.

5. The method according to claim 1, characterized in that Also includes: When the status information indicates that the target product is in the collection site and has not been signed for, obtaining current browsing information or product query information of a first user corresponding to a plurality of first user IDs associated with a plurality of user delivery addresses under the collection site; Determine a first user whose commodity type indicated by current browsing information or commodity query information is the same as the commodity type of the target commodity as a target first user; The promotion information of the target product is pushed to users corresponding to multiple target first user IDs respectively.

6. The method according to claim 1, characterized in that Also includes: When the status information indicates that the target product is in the collection site and has not been signed for, obtain current browsing information or product query information of a first user corresponding to multiple first user IDs associated with multiple user delivery addresses under the collection site, determine that the first user whose product type indicated by the current browsing information or product query information is the same as the product type of the target product is the target first user, and push the promotion information of the target product to the users corresponding to the multiple target first user IDs respectively; or, When the status information indicates that the target product is in the collection site and has not been signed for, historical purchase information of the first user corresponding to multiple first user IDs associated with multiple user delivery addresses under the collection site is obtained, the historical purchase information includes purchase time and purchase quantity, and the remaining quantity of the target product for the first user who has purchased the target product is predicted based on the purchase time and purchase quantity. The first user whose remaining quantity of the target product is less than the preset remaining quantity is determined as the target first user, and the promotional information of the target product is pushed to the users corresponding to the multiple target first user IDs respectively.

7. The method according to claim 1, characterized in that Also includes: When the status information indicates that the target commodity is at the collection site and has not been signed for, obtaining information of multiple delivery personnel whose delivery range includes the collection site; Obtaining a union area of ​​the delivery areas under the jurisdiction of the multiple delivery personnel indicated by the multiple delivery personnel information; Acquire multiple third user IDs associated with multiple user delivery addresses in the combined area; The promotion information of the target product is pushed to the users corresponding to the third user IDs respectively, wherein the promotion price in the promotion information is lower than the difference between the current price of the target product and the total transportation cost.

8. An intelligent platform business processing system based on commodity status, characterized in that: The system comprises: A query unit, configured to query the current status information of the target product when a return request for the target product is received; An acquisition unit, configured to acquire, when the status information indicates that the target commodity is at a collection site and has not been signed for, a plurality of first user IDs associated with a plurality of user delivery addresses under the collection site; A push unit is used to push the promotion information of the target product to multiple users corresponding to the first user IDs respectively, wherein the promotion information includes the promotion price of the target product, and the promotion price is calculated based on the current price of the target product and the total transportation cost.

9. An electronic device, characterized in that: The electronic device includes at least one processor and at least one memory connected to the processor, wherein the processor is used to call program instructions in the memory to execute the intelligent platform business processing method based on the commodity status as described in any one of claims 1 to 7.

10. A storage medium, characterized in that: The storage medium includes a stored program, wherein when the program is running, the device where the storage medium is located is controlled to execute the intelligent platform business processing method based on the commodity status as described in any one of claims 1 to claim 7.

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