Outpatient service traversal type matching reservation system and outpatient service traversal type matching reservation method

Abstract

The invention relates to the technical field of arrangement or management of medical resources or facilities, in particular to an outpatient traversal type matching reservation system and method.The system comprises a hospital-end database and a patient-end database, and the hospital-end database and the patient-end database are in data connection through a rule matching unit; the rule matching unit comprises a time matching subunit and an information confirmation subunit; the rule matching unit is also in data connection with a feedback unit, the feedback unit is in data connection with a judgment unit, and the judgment unit is in data connection with an adjustment unit. The system can reserve doctors with appropriate matching plan time according to outpatient service plans for managing patients and doctor scheduling, matching rules of the patients and the doctors can be customized, appropriate doctors can be found according to patient conditions and doctor specialities, meanwhile, the system supports the same patient to reserve a plurality of doctors in a matched mode, and the doctor matching efficiency is improved. The situation that doctors cannot make appointments without scheduling is avoided, and reasonable arrangement of appointment places of patients is achieved.

Description

Technical Field

[0001] The present application relates to a technical field for arrangement or management of medical resources or facilities, and in particular to an outpatient traversal matching appointment system, and also to a method. Background Art

[0002] Chronic disease management requires periodic outpatient visits, but the outpatient appointment numbers of relevant doctors and the outpatient plans of patients are in conflict. The reason is that the number of outpatient appointment numbers of doctors cannot be predicted in advance and other unplanned patients’ outpatient appointments will occupy the common appointment numbers of the day, which results in patients with management needs being unable to receive immediate outpatient visits. If outpatient visits are required, manual intervention and coordination are required, which is not only time-consuming but also prone to errors.

[0003] In the prior art, the publication date is February 3, 2023, the publication number is CN115691779A, and the name is Chinese invention patent for outpatient appointment system of TCM outpatient department HIS system. It discloses an acquisition and analysis module, an appointment arrangement module, a data calculation module, an appointment recording module, an arrangement management module and a server; receiving outpatient appointment information of outpatient patients; the acquisition and analysis module acquires and analyzes the outpatient appointment information, and analyzes the outpatient appointment data in the outpatient appointment information; the appointment recording module records the severity of the outpatient patient information and obtains the record data; the data calculation module receives the outpatient appointment data and the record data to calculate the arrangement reference data; the appointment arrangement module receives the arrangement reference data and performs appointment sorting based on the arrangement reference data, and the arrangement management module receives the arrangement parameters for arrangement push management.

[0004] The above technical solution obtains patient arrangement reference data based on the analysis of TCM clinic appointment information, displays and pushes the patient arrangement order, and improves the rationality of TCM clinic appointments. However, there is still inconvenience in making appointments with doctors who are suitable for the patient's clinic hours. Summary of the invention

[0005] The inventor discovered through research that by using the doctor's outpatient schedule as a database and the patient's demands as the caller of the database, appointments can be made for patients based on the plan and initial demands, so that reasonable outpatient arrangements can be made.

[0006] The purpose of this application is to provide an outpatient traversal matching appointment system and method, which solves the technical problem that the existing technology cannot provide a system and method for reasonable matching of doctor resources based on the patient's outpatient plan through the chain coordination of a time matching subunit, an information confirmation subunit, a judgment unit and an adjustment unit.

[0007] According to one aspect of the present application, an outpatient traversal matching reservation system is provided, the system includes a hospital-side database and a patient-side database, the hospital-side database and the patient-side database are connected via a rule matching unit, the rule matching unit includes a time matching subunit and an information confirmation subunit; the rule matching unit is also connected to a feedback unit configured to execute data from the rule matching unit, the feedback unit is connected to a judgment unit configured to execute data from the feedback unit, the judgment unit is connected to an adjustment unit configured to execute data from the judgment unit

[0008] In some embodiments, feedback information is configured in the feedback unit.

[0009] In some embodiments, the judgment unit is configured with a feedback information confirmation subunit.

[0010] In some embodiments, a reorganization subunit is configured in the adjustment unit, and the reorganization subunit performs reorganization on the reservation data.

[0011] In some embodiments, the hospital-side database includes at least a doctor-side database and a department-side database, and the patient-side database includes at least a chronic disease patient database.

[0012] According to another aspect of the present application, a method for outpatient traversal matching appointment is provided, comprising:

[0013] Obtain the hospital's scheduling data, which is stored in the hospital's database;

[0014] Obtain the patient's outpatient appointment data, and store the appointment data in the patient-side database;

[0015] Execute rule matching on the scheduling data and the reservation data to obtain the reservation result;

[0016] Provide patient-side feedback on appointment results and make judgments on the feedback results;

[0017] Performing data reorganization on the judgment result to obtain the reorganization result;

[0018] Based on the reorganization results, the reservation result is judged again until the reservation result is confirmed.

[0019] In some embodiments, the target appointment data at least includes outpatient appointment data.

[0020] Compared with the prior art, the present application has the following beneficial effects: the system of the present application will manage the patient's outpatient plan and the doctor's schedule, and make appointments with doctors with suitable scheduled times. The rules for matching patients and doctors can be customized, and suitable doctors can be found based on the patient's condition and the doctor's expertise. At the same time, the system of the present application also supports the matching of multiple doctors for the same patient, avoiding the situation where an appointment cannot be made because the doctor is not scheduled, and realizing reasonable arrangements for patient appointments. BRIEF DESCRIPTION OF THE DRAWINGS

[0021] In order to more clearly illustrate the embodiments of the present application or the technical solutions in the prior art, the drawings required for use in the embodiments or the description of the prior art will be briefly introduced below. Obviously, the drawings described below are only some embodiments of the present application. For ordinary technicians in this field, other drawings can be obtained based on these drawings without paying creative work.

[0022] Figure 1 It is a structural diagram of the reservation system of this application;

[0023] Figure 2 It is a flowchart illustrating the reservation method of the present application. DETAILED DESCRIPTION

[0024] The technical solutions in the embodiments of the present application will be clearly and completely described below in conjunction with the drawings in the embodiments of the present application. Obviously, the described embodiments are only part of the embodiments of the present application, not all of the embodiments. All other embodiments obtained by ordinary technicians in this field without making creative work are within the scope of protection of this application.

[0025] This embodiment provides an outpatient traversal matching reservation system and method. The outpatient traversal matching reservation system and method are already in the testing stage. Figure 1-2 Describe them together.

[0026] Application Overview

[0027] Existing hospitals have many problems with doctor scheduling. Generally, patients need to go to the hospital to make a successful appointment. For some chronic disease patients who need to make outpatient appointments continuously, the appointments are not continuous and comprehensive. After each visit, they need to go to the outpatient clinic to make the next appointment. At the same time, the doctor's appointment situation is different each time. If there are not enough doctor scheduling resources, manual confirmation is required, resulting in a certain degree of manpower waste. In addition, the number of doctor outpatient appointments cannot be predicted in advance, and other unplanned patients' outpatient appointments occupy the common number of appointments on the day, which can easily cause chronic disease patients with management needs to be unable to see the outpatient clinic immediately.

[0028] Example

[0029] This embodiment provides an outpatient traversal matching reservation system, which includes a hospital-side database and a patient-side database, and the hospital-side database and the patient-side database are connected through rule matching unit data.

[0030] Among them, the hospital-side database includes at least the doctor-side database and the department-side database, and the patient-side database includes at least the chronic disease patient database. Furthermore, the hospital-side database includes at least the doctor's or department's outpatient date, number of outpatient visits, number of scheduled shifts, and treatment expertise; the patient-side database includes at least the patient's expected date, the range of departments / doctors to be visited, priority, and patient disease-related information.

[0031] Furthermore, the rule matching unit includes a time matching subunit and an information confirmation subunit. It should be noted that the time matching subunit assigns dates and doctors or departments to patients according to priorities. It can be understood that the matching rules in this embodiment are doctors, departments, disease information and doctor's expertise that patients can see; the information confirmation subunit performs three rounds of confirmation of the patient's identity information according to priorities, and the order of the three rounds of confirmation is:

[0032] For the patients who have confirmed their appointments on the first round, the doctor or department database is traversed in chronological order. According to the doctor or department schedule, the patients who have their appointments on the same day are matched and matched in the reverse direction until all the patients are scheduled or the doctor or department number is used up.

[0033] In the second round, the patients who have not been scheduled before the appointment date and the patients who have not been scheduled after the appointment date are traversed in chronological order through the comprehensive department database of Doctor Lake. According to the doctor or department schedule, the patients who have been scheduled for nearly a week before the appointment date are matched until all the patients are scheduled or the doctor or department number is used up;

[0034] For patients who are not scheduled after the third round of confirmed appointment date, the doctor or department database will be traversed in chronological order. According to the doctor or department schedule, patients who are scheduled for nearly one week after the appointment date will be matched until all patients are scheduled or the doctor or department number is used up.

[0035] In some possible implementations, if the aforementioned three rounds of confirmation have not been scheduled, but the patient has specified multiple doctors for the appointment, the three rounds of confirmation will be re-executed after switching doctors.

[0036] Furthermore, the rule matching unit is also connected to a feedback unit configured to execute data from the rule matching unit. It should be noted that the feedback unit in this implementation includes one or more of an AI phone, text message, patient-side app or mini-program. According to the foregoing, the judgment unit configured to execute data from the feedback unit will confirm the feedback information, and the confirmation result is yes or no. When the confirmation result is no, the adjustment unit configured to execute data from the judgment unit will reorganize the information, wherein the reorganized information includes the patient's outpatient plan, matching doctor adjustment, and patient matching adjustment. When the aforementioned reorganized information can be reorganized, feedback confirmation continues to be executed until the end of the process; when the aforementioned reorganized information cannot be reorganized, the data information re-enters the patient database to perform modifications, and the previous matching appointment is revoked. In other words, the doctor number source is restored and the patient's outpatient appointment result is reset.

[0037] In some implementations, the feedback unit is configured with feedback information, the judgment unit is configured with a feedback information confirmation subunit, and the adjustment unit is configured with a reorganization subunit, and the reorganization subunit performs reorganization on the reservation data.

[0038] Exemplarily, the aforementioned system can be divided into one or more units, one or more units are stored in a memory and executed by a processor to complete the present application. One or more units can be a series of computer program instruction segments that can complete specific functions, and the instruction segments are used to describe the execution process of the computer program in the outpatient traversal matching reservation system. For example, the computer program can be divided into a rule matching unit, a feedback unit, a judgment unit, and an adjustment unit, and the specific functions of each unit are as described above.

[0039] In addition, the aforementioned processor may be a central processing unit (CPU), or other general-purpose processors, digital signal processors (DSP), application-specific integrated circuits (ASIC), field-programmable gate arrays (FPGA) or other programmable logic devices, discrete gates or transistor logic devices, discrete hardware components, etc. The general-purpose processor may be a microprocessor or any conventional processor, etc. The processor is the control center of the outpatient traversal matching reservation system, and uses various interfaces and lines to connect various parts of the entire outpatient traversal matching reservation system.

[0040] In order to better understand the present application, the present application also provides an exemplary method, an outpatient traversal matching appointment method, comprising:

[0041] Obtain the hospital's scheduling data, which is stored in the hospital's database;

[0042] Obtain the patient's target appointment data, and the patient-side database stores the target appointment data;

[0043] Execute rule matching on the scheduling data and the target appointment data to obtain the appointment result;

[0044] Provide patient-side feedback on appointment results and make judgments on the feedback results;

[0045] Performing data reorganization on the judgment result to obtain the reorganization result;

[0046] Based on the reorganization results, the reservation result is judged again until the reservation result is confirmed.

[0047] The target appointment data at least includes outpatient appointment data, and may also be other appointment data, such as follow-up appointment data.

[0048] The above description is only a preferred embodiment of the present application and is not intended to limit the present application. Any modifications, equivalent substitutions and improvements made within the spirit and principles of the present application should be included in the protection scope of the present application.

Claims

1. An outpatient traversal matching reservation system, the system includes a hospital-side database and a patient-side database, the hospital-side database and the patient-side database are connected through a rule matching unit data, characterized in that: The rule matching unit includes a time matching subunit and an information confirmation subunit; the rule matching unit is also data-connected to a feedback unit configured to execute data from the rule matching unit, the feedback unit is data-connected to a judgment unit configured to execute data from the feedback unit, and the judgment unit is data-connected to an adjustment unit configured to execute data from the judgment unit.

2. The system according to claim 1, characterized in that The feedback unit is configured with feedback information.

3. The system according to claim 1, characterized in that The judgment unit is provided with a feedback information confirmation subunit.

4. The system according to claim 1, characterized in that The adjustment unit is provided with a reorganization subunit, and the reorganization subunit performs reorganization on the reservation data.

5. The system according to claim 1, characterized in that The hospital-side database includes at least a doctor-side database and a department-side database, and the patient-side database includes at least a chronic disease patient database.

6. A method for outpatient traversal matching reservation, characterized in that: include: Obtain the hospital's scheduling data, which is stored in the hospital's database; Obtain the patient's target appointment data, and the patient-side database stores the target appointment data; Execute rule matching on the scheduling data and the target appointment data to obtain the appointment result; Provide patient-side feedback on appointment results and make judgments on the feedback results; Performing data reorganization on the judgment result to obtain the reorganization result; Based on the reorganization results, the reservation result is judged again until the reservation result is confirmed.

7. The method according to claim 6, characterized in that The target appointment data at least includes outpatient appointment data.

Images