Function service data processing method and device, equipment, medium and program product

Through optical character recognition and natural language processing technology, the reply files of bank confirmation business are automatically processed, key information is extracted and the express delivery is automatically placed, solving the problems of time, inefficiency and high error rate caused by manual entry, and achieving efficient and safe business processing.

CN119671507APending Publication Date: 2025-03-21INDUSTRIAL AND COMMERCIAL BANK OF CHINA
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Patent Information

Application Number
CN202411850338.6
Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
Filing Date
2024-12-16
Publication Date
2025-03-21

AI Technical Summary

Technical Problem

When banks process confirmation business, manually entering reply documents one by one leads to time-consuming, inefficient, high error rate and risky.

Method used

Optical character recognition technology and natural language processing technology are used to automatically place an order by scanning reply files, identifying text information, extracting key text elements, and calling the API of the express company.

Benefits of technology

It realizes efficient and automated processing of confirmation business, reduces manual operation time, reduces error rate, and improves the security and efficiency of business processing.

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Abstract

The invention provides a function business data processing method which can be applied to the technical field of artificial intelligence. The letter business data processing method comprises the following steps: scanning a letter feedback file to obtain a letter feedback image; according to an optical character recognition technology, recognizing the letter and return image to obtain full text information of the letter and return file; key text element information is extracted from the total text information through a natural language processing technology and a large model; and calling an application programming interface according to the key text element information to complete automatic ordering operation of express delivery. The invention further provides a function business data processing device and equipment, a storage medium and a program product.
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