Business question and answer information generation method and device, equipment, medium and program product

By rewriting and enhancing the target business problem information entered by the user and inputting it into the business model adjusted by the target business data, the problem of insufficient ability to process long text and complex contexts in specific business scenarios is solved, and the matching of answers and user questions is achieved is achieved and the accuracy of semantic analysis is achieved.

CN119691114APending Publication Date: 2025-03-25BEIJING JINGDONG YUANSHENG TECH CO LTD
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Patent Information

Application Number
CN202411731439.1
Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
Filing Date
2024-11-28
Publication Date
2025-03-25

AI Technical Summary

Technical Problem

In specific business scenarios, text processing technology based on big models has poor ability to process long text and complex contexts, resulting in less matching between generated answers and user questions.

Method used

By receiving the target business problem information input by the user, performing rewrite and enhancement processing, it is input into the pre-trained business model to generate business question and answer information. This business model is based on the model adjusted for the target business data, which can improve adaptability and accuracy in the target business field.

Benefits of technology

Improve the matching of generated answers with user questions, enhance the processing ability of long text and complex contexts, especially in specific business scenarios, which can effectively avoid semantic drift and understanding deviations.

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Abstract

The embodiment of the invention discloses a business question and answer information generation method and device, equipment, a medium and a program product. A specific embodiment of the method comprises the following steps: receiving question information corresponding to a target service input by a user; performing rewriting processing on the problem information to obtain rewritten problem information; performing enhancement processing corresponding to the target service on the rewriting problem information to obtain enhanced problem information; the enhanced question information is input into a pre-trained business large model, business question and answer information corresponding to the question information and the target business is obtained, and the business large model is a large model adjusted based on business data of the target business; and sending the obtained service question and answer information to a user terminal corresponding to the user. The embodiment is related to artificial intelligence, and the matching between the generated answer and the user question is improved.
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