The invention relates to the technical field of
artificial intelligence and
natural language processing, in particular to a dynamic question and answer matching method and
system based on
context awareness. The method comprises the following steps: acquiring history of multiple rounds of dialogues and user
background information, and generating a semantic understanding model of a current dialogue; based on the semantic understanding model and the
current user input, matching the most relevant answer from the question and answer
library, and dynamically adjusting the matching strategy; acquiring real-time feedback data of the user, updating a personalized recommendation
algorithm based on the interest change of the user, and generating a personalized answer recommendation
list; dynamically updating the content of the question and answer
library according to the personalized recommendation
list and the user behavior data; and inputting the
user feedback and the updated question and answer
library data into a personalized recommendation
system to generate final personalized answer recommendation. Through
context sensing and real-time dynamic adjustment, the matching precision of the
question answering system is remarkably improved, the interaction experience of the user is improved, and the adaptability and flexibility of the system are enhanced.