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15766results about "Automatic exchanges" patented technology
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Method and system for enabling connectivity to a data system
A method and system that provides filtered data from a data system. In one embodiment the system includes an API (application programming interface) and associated software modules to enable third party applications to access an enterprise data system. Administrators are enabled to select specific user interface (UI) objects, such as screens, views, applets, columns and fields to voice or pass-through enable via a GUI that presents a tree depicting a hierarchy of the UI objects within a user interface of an application. An XSLT style sheet is then automatically generated to filter out data pertaining to UI objects that were not voice or pass-through enabled. In response to a request for data, unfiltered data are retrieved from the data system and a specified style sheet is applied to the unfiltered data to return filtered data pertaining to only those fields and columns that are voice or pass-through enabled.
Owner:ORACLE INT CORP
Personalized content processing and delivery system and media
ActiveUS20060123053A1Improve economyImprove utilizationDigital data information retrievalDigital data processing detailsPersonalizationUser input
Owner:INSIGNIO TECH
Method and apparatus for content personalization over a telephone interface with adaptive personalization
InactiveUS6842767B1Shorten speedIncrease volumeMultiple digital computer combinationsAutomatic exchangesPersonalizationHuman language
A method and apparatus for providing personalized information content over telephones is described. The creation of a voice portal is supported by the invention. Embodiments of the invention use telephone identifying information such as the calling party's number to identify, or create, user profiles for customization. The personalized content is specific to that user based on her / his telephone identifying information and may be further customized based on the current time, current date, the calling party's locales, and / or the calling party's dialect and speech patterns. Also, the telephone identifying information may support targeted advertising, content, and purchasing recommendations specific to that user. The system may use a voice password and / or touch-tone login system when appropriate to distinguish the caller or verify the caller's identity for specific activities. Typically, embodiments of the invention will immediately present a caller personalized content based on her / his profile using the appropriate dialect as well as the caller's preferred content. Profiles can be constructed as the caller uses embodiments of the invention as well as through explicit designation of preferences. For example, as the user selects topics, as well as particular content, a record of actions can be maintained. This record of actions can be used to provide suggestions and direct the personalization of the system for the user.
Owner:MICROSOFT TECH LICENSING LLC
System and method for generating voice pages with included audio files for use in a voice page delivery system
InactiveUS6895084B1Require lotSimplify creationAutomatic call-answering/message-recording/conversation-recordingRecord information storageUser deviceSpeech sound
A content provider system for enabling content providers to create voice pages with audio files included for use in a network for voice page delivery through which subscribers request a voice page and a voice page server system delivers the voice page audibly to the subscriber. A content provider selects a voice page into which the audio file is to be incorporated, selects the audio file and the content provider system then transfers the audio file to a voice page server system which generates a voice page with the audio file included using XML-based tags designated for audio files. The audio files are uploaded from a number of user devices including a telephony device, a web-based system and a PDA.
Owner:GENESYS TELECOMMUNICATIONS LABORATORIES INC
Multi-party conversation analyzer & logger
ActiveUS20070071206A1High precisionFacilitate interruptionInterconnection arrangementsSubstation speech amplifiersGraphicsSurvey instrument
A multi-party conversation analyzer and logger uses a variety of techniques including spectrographic voice analysis, absolute loudness measurements, directional microphones, and telephonic directional separation to determine the number of parties who take part in a conversation, and segment the conversation by speaking party. In one aspect, the invention monitors telephone conversations in real time to detect conditions of interest (for instance, calls to non-allowed parties or calls of a prohibited nature from prison inmates). In another aspect, automated prosody measurement algorithms are used in conjunction with speaker segmentation to extract emotional content of the speech of participants within a particular conversation, and speaker interactions and emotions are displayed in graphical form. A conversation database is generated which contains conversation recordings, and derived data such as transcription text, derived emotions, alert conditions, and correctness probabilities associated with derived data. Investigative tools allow flexible queries of the conversation database.
Owner:SECURUS TECH LLC
Voice-enabled documents for facilitating operational procedures
InactiveUS20140108010A1Increase productivityImprove efficiencyCharacter and pattern recognitionAutomatic exchangesClient-sideField service
A voice-enabled document system facilitates execution of service delivery operations by eliminating the need for manual or visual interaction during information retrieval by an operator. Access to voice-enabled documents can facilitate operations for mobile vendors, on-site or field-service repairs, medical service providers, food service providers, and the like. Service providers can access the voice-enabled documents by using a client device to retrieve the document, display it on a screen, and, via voice commands initiate playback of selected audio files containing information derived from text data objects selected from the document. Data structures that are components of a voice-enabled document include audio playback files and a logical association that links the audio playback files to user-selectable fields, and to a set of voice commands.
Owner:INTERMEC IP
Visual voicemail management
A voicemail message management system and method are provided. A list of voicemail messages is displayed on a screen such as a cellular telephone screen. Indicators specify whether messages are new, urgent, saved, not yet heard, and the like. Other attributes can also be displayed, including for example indications as to source of a message, message duration, date / time, caller, urgent or private, and the like. These indicators provide guidance to the user for selecting which messages he or she would like to hear at a given time. The user can listen to messages, delete them, move them, categorize them, and perform other operations in any order the user chooses.
Owner:AVAYA INTEGRATED CABINET SOLUTIONS
System and method for providing network level and nodal level vulnerability protection in VoIP networks
ActiveUS20070121596A1Unauthorized usePrivacy protectionInterconnection arrangementsAutomatic exchangesComputer networkAnomaly detection
The present invention provides a system, method and apparatus for providing network level and nodal level vulnerability protection in VoIP networks by receiving a communication, filtering the received communication using three or more stages selected from the group comprising a media protection and filtering plane, a policy based filtering plane, a signature based filtering plane, a protocol anomaly detection and filtering plane and a behavioral learning based filtering plane, and either allowing or denying the received communication based the filtering step. The stages are applicable to one or more protocols including SIP, IMS, UMA, H.248, H.323, RTP, CSTA / XML or a combination thereof. In addition, the stages can be implemented within a single device or are distributed across a network (e.g., SIP network, a UMA network, an IMS network or a combination thereof).
Owner:AVAYA INC
Communication application server for converged communication services
ActiveUS20080086564A1Multiple digital computer combinationsAutomatic exchangesApplication serverCommunications system
A communication application server for supporting converged communications in a communication system. The communication application server is responsive to communication service requests from external endpoints, applications or other c requesting entities, and in one embodiment comprises at least first and second components. The first component is operative: (i) to process a given one of the communication service requests to identify at least one corresponding communication service supported by the communication application server, (ii) to determine one or more executable communication tasks associated with the identified communication service; and (iii) to establish communication with one or more external servers to carry out execution of at least a subset of the one or more executable communication taks associated with the communication service. The second component is coupled between the first component and the one or more external servers, and provides, for each of the external servers, a corresponding interface for connecting the communication application server to the external server.
Owner:AVAYA INC
System and method for monitoring and control of wireless modules linked to assets
InactiveUS7027808B2Wireless commuication servicesElectric/magnetic detectionOperational systemComputer module
A system and method for remote asset management is described which can provide the basis for a diverse product group including an improved remote location monitoring system, a means for communicating with and for monitoring the status and or location of a plurality of diverse assets, as well as the means for communicating with said assets for the purpose of modifying the operational status of one or more of said assets according to one or more stored data parameters such as location, use, battery power, and such like. The remote asset management system comprises a wireless module, which is associated with at least one of the plurality of asset and which is interfaced with the operating system of said assert and or with an electromechanical control means, which may control one or more features of the operation of said assets. A supporting network-based, or internet-based service platform, controls and manages the status of each of the plurality of assets, either automatically, or in response to received messages from fixed or wireless communication devices, and which is capable of selectively communicating data to said assets for changing the operational status of said assets according to pre-programmed conditions.
Owner:M2M SOLUTIONS
Systems, Methods, And Devices For Policy-Based Control and Monitoring of Use of Mobile Devices By Vehicle Operators
ActiveUS20110009107A1Reduce the cost of insuranceSpecial service provision for substationRoad vehicles traffic controlMobile vehicleOn board
Systems, methods, and devices for controlling and limiting use of functions, such as calling, texting, chatting, emailing, Internet surfing, and similar applications, on a mobile device when the mobile device is in a moving vehicle, includes use of an on-board computer installed within the vehicle, a transmitter in electronic communication with the on-board computer that periodically transmits speed data of the vehicle to a receiver installed on the mobile device, wherein the mobile device includes suitable software and a rules-based policy that define and control when and which functions of the mobile device are disabled or interrupted by the software when the vehicle is in motion above a minimum threshold speed. Policies are set by default but may be customized for particular individuals, devices, or circumstances. Policies may also be customized for particular groups or subgroups of employees or contractors for company or legal compliance to reduce distracted driving.
Owner:WESTERN ALLIANCE BANK
Method and system for wireless instant messaging
InactiveUS7058036B1Increase demandIncreased complexityAutomatic call-answering/message-recording/conversation-recordingData switching by path configurationText entryComputer terminal
A wireless instant messaging system is disclosed. A mobile station (MS), such as a cellular telephone for instance, may be registered with an instant messaging (IM) server as being available to receive instant messages via an IM proxy. A user at an IM client terminal may then send an instant message destined for a user at the MS. The IM server may direct the message to a service node (SN), which may convert the message into an industry standard SMS message and send the SMS message to the MS. At the MS, a user may read the SMS message and engage a callback feature, which will establish a dial-up voice connection between the MS and the SN. The user at the MS may then speak an instant message response, and the SN may record the response as a compressed audio file. The SN may then send the compressed audio file as an attachment to an instant message back to the user at the IM client terminal. The IM client terminal may then play the spoken response message. The invention facilitates robust instant messaging communication, while avoiding the need for a user at the mobile station to engage in cumbersome text entry via a numeric keypad.
Owner:SPRING SPECTRUM LP
Method and system for providing private virtual secure Voice over Internet Protocol communications
InactiveUS20060187900A1Maintain privacyInterconnection arrangementsFrequency-division multiplex detailsVoice communicationPrivate network
A method and system for secure Voice over Internet Protocol (IP) (VoIP) communications. The method and system provide secure VoIP voice calls, video, Instant Messaging (IM), Short Message Services (SMS), or Peer-to-Peer (P2P) communications while maintaining privacy over the Internet and other communications networks such as the pubic switched telephone network (PSTN) to and from any network device through a virtual private network infrastructure interconnecting private VoIP network devices. The method and system allow a network device to function as an IP private branch exchange (PBX) or a private VoIP gateway and provide and control VoIP voice communications without using other public or private VoIP gateways or VoIP servers or devices on a communications network such as the PSTN or the Internet.
Owner:LESAVICH HIGH TECH LAW GRP SC
Conversational networking via transport, coding and control conversational protocols
InactiveUS6934756B2Broadcast transmission systemsMultiple digital computer combinationsSession controlRemote control
A system and method for implementing conversational protocols for distributed conversational networking architectures and / or distributed conversational applications, as well as real-time conversational computing between network-connected pervasive computing devices and / or servers over a computer network. The implementation of distributed conversational systems / applications according to the present invention is based, in part, on a suitably defined conversational coding, transport and control protocols. The control protocols include session control protocols, protocols for exchanging of speech meta-information, and speech engine remote control protocols.
Owner:IBM CORP
Speech controlled services and devices using internet
A speech service, including a speech-to-text engine and a text-to-speech engine, creates and maintains user profiles at a central location accessible over the Internet. A user connects to a software application over a mobile telephone and delivers a voice command. The speech service transcribes the voice command into a text command for the software application. The software application performs a service desired by the user and delivers a text result to the speech service that is converted into a speech result that is delivered to the user. A user speaks to a hardware device to perform a function. The hardware device sends the speech to the speech service over the Internet that transcribes the speech into a text command that is sent over the Internet to a device service provider. The device service provider maps the text command into a device command that is then sent back over the Internet to the hardware device to perform the function. A remote hardware device can be controlled using the software application.
Owner:FONEWEB
Using video image analysis to automatically transmit gestures over a network in a chat or instant messaging session
InactiveUS7039676B1Minimizing chanceTelevision system detailsCharacter and pattern recognitionChat roomImage processing software
The system, method, and program of the invention captures actual physical gestures made by a participant during a chat room or instant messaging session or other real time communication session between participants over a network and automatically transmits a representation of the gestures to the other participants. Image processing software analyzes successive video images, received as input from a video camera, for an actual physical gesture made by a participant. When a physical gesture is analyzed as being made, the state of the gesture is also determined. The state of the gesture identifies whether it is a first occurrence of the gesture or a subsequent occurrence. An action, and a parameter for the action, is determined for the gesture and the particular state of the gesture. A command to the API of the communication software, such as chat room software, is automatically generated which transmits a representation of the gesture to the participants through the communication software.
Owner:MICROSOFT TECH LICENSING LLC
Device management system
InactiveUS20070093243A1Service provisioningSubstation equipmentIdentifying problemsNetwork management
Owner:QUALCOMM INC
Advertisements for devices with call functionality, such as mobile phones
InactiveUS20060004627A1Small displayLow resolution displayAutomatic exchangesTransmissionUser deviceDocumentation
The serving of one or more ads to a user device considers determined characteristics of a user device, such as whether or not the user device supports telephone calls. At least some ads may include call-on-select functionality. When such an ad is selected (e.g., via a button click), instead of loading a document (e.g., Web page) for rendering, a telephone number associated with the ad by an advertiser can be automatically dialed.
Owner:GOOGLE LLC
Wi-Fi Intelligent Selection Engine
Devices, systems, and methods are disclosed to offload the usage of a cellular network by intelligent selection of broadband network connections such as Wi-Fi access points. A Wi-Fi transceiver on a mobile device is activated when certain conditions are met, such as a time, location, recognition of a radiofrequency (RF) environment, etc. The conditions are correlated with a database of known locations in which a one or more Wi-Fi access points are determined to exist. The Wi-Fi transceiver on the mobile device is activated and commanded to connect to a particular Wi-Fi access point. Dynamic intelligence ensures that the appropriate connection method is used, and minimizes handovers to networks or access points that are unreliable or that are predicted to become inaccessible to the mobile device.
Owner:AT&T MOBILITY II LLC
Location sharing and tracking using mobile phones or other wireless devices
ActiveUS20060223518A1Easy to identifyKeep trackNavigational calculation instrumentsDevices with GPS signal receiverLocation sharingGroup coordination
A system for exchanging GPS or other position data between wireless devices for purposes of group activities, child location monitoring, work group coordination, dispatching of employees etc. Cell phones and other wireless devices with GPS receivers have loaded therein a Buddy Watch application and a TalkControl application. The Buddy Watch application communicates with the GPS receiver and other wireless devices operated by buddies registered in the users phone as part of buddy groups or individually. GPS position data and historical GPS position data can be exchanged between cell phones of buddies and instant buddies such as tow truck drivers via a buddy watch server. Emergency monitoring services can be set up with notifications to programmable individuals in case an individual does not respond. Positions and tracks can be displayed. TalkControl simplifies and automates the process of joining talk groups for walkie talkie services such as that provided by Nextel.
Owner:X ONE
System for providing personalized content over a telephone interface to a user according to the corresponding personalization profile including the record of user actions or the record of user behavior
InactiveUS7330890B1Shorten speedIncrease volumeMultiple digital computer combinationsAutomatic exchangesPersonalizationPassword
Owner:MICROSOFT TECH LICENSING LLC
Apparatus and method for facilitating contact selection in communication devices
ActiveUS20060035632A1Facilitate entryFacilitates user selectionSubstation equipmentAutomatic exchangesMultimediaSelection criterion
An apparatus and method for facilitating user selection of communication recipients via communication devices. Communication attributes of previous communication events involving the communication device are monitored. Selection criteria are established based on the monitored communication attributes. One or more adaptive recipient history lists are maintained, which correspond to contacts that are affiliated with the communication events satisfying the selection criteria. At least one of the adaptive recipient history lists are presented to the user via the communication device, thereby allowing the user to select the intended recipient via more relevant, focused short lists of likely recipients.
Owner:NOKIA TECHNOLOGLES OY
System, Method and Computer Program Product for Distributed User Activity Management
InactiveUS20130110565A1Effectively closedAutomatic exchangesResourcesElectronic communicationComputer usage
A system, method and computer program product for providing a user activity management system including recording activity which may include audio; video or image; screen capture; data from a sensor; location information; computer usage; electronic communications; or social networking activities; transmitting activity information to a network cloud; making available for analyzing, viewing, reporting, training, or alerting; attaching a user activity record to IT systems; or verifying user commitments. The system or method may optionally further include providing playback or supervisor review of recordings; incorporating feedback into an employee or user record; incorporating notes-to-self; or enabling selecting an activity as a best practice for training purposes.
Owner:TRANSPARENCY SCI
Power transmission network
ActiveUS7844306B2Augment an internal batteryEliminate needBatteries circuit arrangementsInterconnection arrangementsElectric power transmissionWireless transmission
A network for power transmission to a receiver that converts the power into current includes a first node for transmitting power wirelessly in a first area. The first area has a minimum electric or magnetic field strength. The network includes a second node for transmitting power wirelessly in a second area. The second area has a minimum electric or magnetic field strength and overlaps the first area to define an overlap area. In another embodiment, the network includes a source in communication with the first and second nodes which provides power to them. Also disclosed are methods for power transmission to a receiver that converts the power into current.
Owner:POWERCAST
Service delivery platform
InactiveUS20070150480A1Easy to deployQuick serviceTechnology managementBilling/invoicingEngineeringUser equipment
A service delivery platform is disclosed, including method and apparatus for managing the delivery of a variety of services to customers or subscribers. Exemplary services that may be managed using the service delivery platform include telecommunication services such as cable, wire line and wireless services. The service delivery platform creates, hosts, and manages services over different channels and end user devices. The implementation of the service delivery platform will dramatically simplify service deployment and management, and allow an enterprise to develop new services more rapidly with the reduced development efforts.
Owner:ACCENTURE GLOBAL SERVICES LTD
System and method for analyzing system user behavior
A system and method for monitoring and analyzing user activity of an interactive system, providing insight and recommendations to improve the interactive system based on the user activity. The present invention analyzes user behavior in the context of the structure of the interactive system as experienced by the user, the analysis of business-critical user tasks, the automated generation of recommendations for improving the interactive system, reports on the interactive system's application logic and data, unique visualizations of user behavior through the use of graphical displays, and secure report viewing and creation. The present invention can be applied to number of interactive systems or a combination thereof.
Owner:IGNITE ENTERPISE SOFTWARE SOLUTIONS INC
Automated database assistance using a telephone for a speech based or text based multimedia communication mode
InactiveUS6996531B2Digital data information retrievalAutomatic call-answering/message-recording/conversation-recordingAutomated databaseSpeech identification
An interface for remote human input for reading a database, the interface including an automatic voice question unit for eliciting speech input, a speech recognition unit for recognizing human speech input, and a data recognition unit for recognizing remote data input. The interface is associated with a database to search the database using the recognized input. A typical application is as an automated directory enquiry service.
Owner:AMAZON TECH INC
Methods, systems, and computer program products for schedule management based on locations of wireless devices
ActiveUS20080195312A1Instruments for road network navigationSubstation equipmentComputer programReal-time computing
A method for managing appointments using a wireless device includes receiving scheduling data for a future appointment including a time associated with the future appointment. A current location of the wireless device is determined, and a reminder for the future appointment is provided at a time prior to the future appointment based on the current location of the wireless device. For example, the reminder may be provided at a time that varies based on the current location of the wireless device, a location associated with the future appointment, and an estimated travel time between the current location of the device and the location associated with the future appointment. Related methods, devices, and computer program products are also discussed.
Owner:AT&T INTPROP I L P
Systems and methods for conversation enhancement
ActiveUS20090306981A1Lower Level RequirementsShorten the conversationMetadata audio data retrievalAutomatic exchangesData science
This invention description details systems and methods for improving human conversations by enhancing conversation participants' ability to: —Distill out and record core ideas of conversations. —Classify and prioritize these key concepts. —Recollect commitments and issues and take appropriate action. —Analyze and uncover new insight from the linkage of these ideas with those from other conversations.
Owner:COGI
Proactive user interface
InactiveUS20050054381A1Increase sense of intelligenceImprove experienceInput/output for user-computer interactionDevices with sensorDisplay deviceTouchscreen
A proactive user interface, which could optionally be installed in (or otherwise control and / or be associated with) any type of computational device. The proactive user interface actively makes suggestions to the user, based upon prior experience with a particular user and / or various preprogrammed patterns from which the computational device could select, depending upon user behavior. These suggestions could optionally be made by altering the appearance of at least a portion of the display, for example by changing a menu or a portion thereof; providing different menus for display; and / or altering touch screen functionality. The suggestions could also optionally be made audibly.
Owner:SAMSUNG ELECTRONICS CO LTD
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