400 results about "Voice analysis" patented technology

A multi-party conversation analyzer and logger uses a variety of techniques including spectrographic voice analysis, absolute loudness measurements, directional microphones, and telephonic directional separation to determine the number of parties who take part in a conversation, and segment the conversation by speaking party. In one aspect, the invention monitors telephone conversations in real time to detect conditions of interest (for instance, calls to non-allowed parties or calls of a prohibited nature from prison inmates). In another aspect, automated prosody measurement algorithms are used in conjunction with speaker segmentation to extract emotional content of the speech of participants within a particular conversation, and speaker interactions and emotions are displayed in graphical form. A conversation database is generated which contains conversation recordings, and derived data such as transcription text, derived emotions, alert conditions, and correctness probabilities associated with derived data. Investigative tools allow flexible queries of the conversation database.

A system and method are provided for detecting emotional states using statistics. First, a speech signal is received. At least one acoustic parameter is extracted from the speech signal. Then statistics or features from samples of the voice are calculated from extracted speech parameters. The features serve as inputs to a classifier, which can be a computer program, a device or both. The classifier assigns at least one emotional state from a finite number of possible emotional states to the speech signal. The classifier also estimates the confidence of its decision. Features that are calculated may include a maximum value of a fundamental frequency, a standard deviation of the fundamental frequency, a range of the fundamental frequency, a mean of the fundamental frequency, and a variety of other statistics.

Facilitating transactions using non-traditional devices and biometric data to activate a transaction device is disclosed. A transaction request is formed at a non-traditional device, and communicated to a reader, wherein the non-traditional device may be configured with an RFID device. The RFID device is not operable until a biometric voice analysis has been executed to verify that the carrier of the RFID equipped non-traditional device is the true owner of account information stored thereon. The non-traditional device provides a conduit between a user and a verification system to perform biometric voice analysis of the user. When the verification system has determined that the user is the true owner of one or more accounts stored at the verification system, a purchase transaction is facilitated between the verification system. Transactions may further be carried out through a non-RF device such as a cellular telephone in direct communication with an acquirer/issuer or payment processor

A communication unit 1 carries out voice communication, and a character background selection input unit 2 selects a CG character corresponding to a communication partner. A voice/music processing unit 5 performs voice/music processing required for the communication, a voice/music converting unit 6 converts voice and music, and a voice/music output unit outputs the voice and music. A voice input unit 8 acquires voice. A voice analyzing unit 9 analyzes the voice, and an emotion presuming unit 10 presumes an emotion based on the result of the voice analysis. A lips motion control unit 11, a body motion control unit 12 and an expression control unit 13 send control information to a 3-D image drawing unit 14 to generate an image, and a display unit 15 displays the image.

Techniques for positioning participants of a conference call in a three dimensional (3D) audio space are described. Aspects of a system for positioning include a client component that extracts speech frames of a currently speaking participant of a conference call from a transmission signal. A speech analysis component determines a voice fingerprint of the currently speaking participant based upon any of a number of factors, such as a pitch value of the participant. A control component determines a category position of the currently speaking participant in a three dimensional audio space based upon the voice fingerprint. An audio engine outputs audio signals of the speech frame based upon the determined category position of the currently speaking participant. The category position of one or more participants may be changed as new participants are added to the conference call.

The present invention relates to a voice tallying system to determine the relative participation of individual participants in a meeting. The voice tallying system according to the present invention comprises at least one voice recording device, a communication path from the voice recording device to a computing device having a voice analysis module. The voice tallying system and the method of the present invention include the capability to receive audio signals from each of the participants in a meeting and determine the identity of the speaker for each of the audio stream using voice profile information of the participants previously obtained and stored in the voice analysis module. The voice tallying system and the method further include the capability to tally the relative participation of a participant in a meeting in real time and as a result it is possible to display contemporaneously a voice tally for a participant with reference to that of other participants in the meeting.

The present application provides a quality inspection treatment method and a system. After the work order sampling process, all traffic orders to be subjected to quality inspection are obtained. After that, the data of a recorded audio file corresponding to each traffic order is subjected to voice analysis. Meanwhile, the comprehensive analysis and the quality inspection for each traffic order and the voice analysis result of the corresponding recorded audio file are conducted, so that a comprehensive quality inspection result is obtained. Finally, according to the comprehensive quality inspection result of each traffic order and the customer service ownership condition of the traffic order, the quality inspection result of each sampled customer service corresponding to the traffic order can be obtained. In this way, the quality inspection process for the customer service is automatically realized. Therefore, the problems that the existing manual quality inspection manner is large in occupancy of human resources, poor in quality inspection efficiency and not objective in quality inspection result in the prior art can be solved.

A system for monitoring a communication session in a contact center comprises a store of one or more defined speech events which may occur in a communication session for a contact being handled by an agent operating an agent station of the contact center, a speech event comprising at least one occurrence of at least one word in an audio stream of a communication session. A speech analyser is operable, during a communication session involving an agent station of the contact center, to detect the occurrence of one of the speech events. An event generator is responsive to detection of one of the speech events, for issuing an event notification during the communication session identifying the speech event to a reporting component of the contact center which has been configured to receive such event notifications. A display displays event data for contacts being handled by the contact center in real-time at a supervisor station of the contact center, the displayed event data including the speech event identified in the event notification.

A user speech analyzing component poses, to a user, question sentences for respective ones of a plurality of attributes, and analyzes an attribute value for each of the attributes from an answer sentence from the user to the sentence question. A user data holding component, as a result of analysis, holds user data that allows the plurality of attributes, and respective user attribute values for the attributes to correspond to one another. A matching component, when an acquisition ratio of the attribute values from the user with respect to all of the attributes is a predetermined value or greater, selects at least one target data candidate that matches each of the attributes and each of the attribute values of the user data, from a plurality of target data. A dialogue control component outputs each of the target data candidates selected, to the user's side.

One or more methods and systems of analyzing, assessing, and reporting voice quality scores are presented. In one embodiment, voice quality scores are generated by querying one or more computing devices responsible for processing a reference speech sample input into a voice communication system. In one embodiment, voice quality scores are transmitted by a voice analysis platform and subsequently analyzed. In one embodiment, a single voice analysis platform is used to measure voice quality of a voice communication system. In one embodiment, multiple voice analysis platforms are used to measure voice quality at multiple endpoints of one or more voice communication systems. In one embodiment, the method comprises a user determining one or more points along a communication system where transmitted reference speech samples are to be tapped. The tapped reference speech samples are ported to a voice analysis platform where a voice quality score is generated and graphically displayed.

The embodiment of the invention discloses a video processing method and device, terminal equipment and a storage medium. The method comprises the steps of obtaining a to-be-processed video; obtaininga target audio clip and a face image sequence in the to-be-processed video; performing emotion analysis on the face image sequence to obtain emotion features; performing voice analysis on the target audio clip to obtain statement features which are used for representing keywords in the target audio clip; based on the emotional characteristics and the statement characteristics, determining reply contents and expression behaviors of the virtual character; and generating and outputting a reply video for the to-be-processed video, wherein the reply video comprises voice content corresponding to the reply content and a virtual character for executing the expression behavior. According to the embodiment of the invention, the emotional characteristics and the statement characteristics of the character can be obtained according to the speaking video of the character, and the virtual character video matched with the emotional characteristics and the statement characteristics is generated as thereply, so that the sense of reality and naturalness of human-computer interaction are improved.

A method for the time scaling of a sampled audio signal is presented. The method includes a first step of performing a pitch and voicing analysis of each frame of the signal in order to determine if a given frame is voiced or unvoiced and to evaluate a pitch profile for voiced frames. The results of this analysis are used to determine the length and position of analysis windows along each frame. Once an analysis window is determined, it is overlap-added to previously synthesized windows of the output signal.

A speech analysis system and method for analyzing speech. The system includes: a voice recognition system for converting inputted speech to text; an analytics system for generating feedback information by analyzing the inputted speech and text; and a feedback system for outputting the feedback information.

The invention discloses a method for identifying and saving a file to be downloaded and quickly searching for the downloaded file through a mobile terminal. The method comprises the steps that a preset folder is set in advance; in the downloading process of the file, the file to be downloaded is identified, and format type information of the file to be downloaded is obtained; the format type information of the file to be downloaded and matching information corresponding to the preset folder are judged and correlated to generate storage path information; storage path confirmation information and file name confirmation information are displayed, and a file downloading instruction is executed after the storage path confirmation information and the file name confirmation information are confirmed by a user; after the file is downloaded, a window interface is popped up, and then voice named audio of the downloaded file and the downloaded file can be opened. A device for identifying and saving the file to be downloaded and quickly searching for the downloaded file through the mobile terminal comprises a storage unit, a file identifying unit, a file judgment unit, a file processing unit, a path display unit, a path providing unit, a voice analysis engine and a voice processing engine. The method and device can facilitate downloading of the file and search for the downloaded file by the user.

The invention discloses a man-machine interactive system and method for digital television voice recognition. The system comprises a target voice acquisition module, a voice analysis module, a semantic computation module and an intelligent control module, wherein the target voice acquisition module comprises a signal amplification module, a forward filtering module, a signal sampling module and a data compression and coding module; and the voice analysis module comprises a noise removal module, a feature extraction module and a decoding device. The method comprises the processes of target voice acquisition, voice noise removal, voice recognition processing, command recognition conversion and intelligent control processing. In the invention, through the cooperative work of the modules, a digital TV man-machine interactive technology for anti-interference voice intelligent identification and voice analysis and interaction under the digital TV reverberation acoustic environment of digital home life is achieved, and an advanced digital TV voice language interaction mode is provided.

A content distribution facilitation system is described comprising configured servers and a network interface configured to interface with a plurality of terminals in a client server relationship and optionally with a cloud-based storage system. A request from a first source for content comprising content criteria is received, the content criteria comprising content subject matter. At least a portion of the content request content criteria is transmitted to a selected content contributor. If recorded content is received from the first content contributor, the first source is provided with access to the received recorded content. The recorded content may be transmitted via one or more networks to one or more destination devices. Optionally, a voice analysis and/or facial recognition engine are utilized to determine if the recorded content is from the first content contributor.

The embodiment of the invention provides a command processing method, a command processing device and a command processing system. The method comprises the steps of: receiving multiple voice commands sent by a voice analysis server, wherein the multiple voice commands are generated after source voice commands coming from different voice control devices are analyzed by the voice analysis server; respectively judging if any two voice commands in the multiple voice commands are similar commands, wherein the similar command is a voice command corresponding to the source voice command obtained by using different voice control devices to capture same voice information; and discarding one voice command in two similar voice commands when two voice commands existing in the multiple voice commands are similar commands. The embodiment of the invention further provides a command processing device and a command processing system. With the adoption of the embodiment, the control mistake brought by the repetitive execution of commands is eliminated.

A communication from a person in a first language is received at a contact center. A social network that the person frequents is searched to determine if the person can converse in a second language. The determination that the person can converse in the second language can be done through text analysis, voice analysis, picture analysis, video analysis, or different combinations of these. Based on the person being able to converse in the second language, the communication is routed differently within the contact center.

In a second embodiment, the system and method searches the first social network to determine an issue in a first language. A second social network is searched to determine if the person can converse in a second language. Based on the person being able to converse in the second language, the issue is responded to based on the second language.

Provided is an information processing apparatus including: a voice analysis unit which performs an analysis process for a user speech; and a data processing unit which is input with analysis results of the voice analysis unit to determine a process which is to be performed by the information processing apparatus, wherein in the case where a factor of inhibiting process continuation occurs in a process based on the user speech, the data processing unit performs a process of generating and outputting feedback information corresponding to a process stage in which the factor of inhibiting occurs.

The embodiments of the invention disclose a voice recognition method and device, electronic equipment and a storage medium, and relate to the technical field of smart home. The method comprises the following steps of receiving voice data; performing voice analysis on the voice data to obtain a first text content; replacing at least parts of the target words in the first text content into templatewords meeting a set condition to obtain a second text content; and obtaining a control instruction corresponding to the second text content, and executing a preset operation according to the control instruction when a confirmation instruction for the control instruction is obtained. According to the embodiments of the invention, at least parts the target words in the first text content are replaced with the template words meeting the set condition to obtain the second text content, so that the corresponding control instruction can be matched according to the second text content, and voice control of the smart home is realized when the confirmation instruction is obtained, the comprehensiveness of the control instruction matching is improved, and the generalization ability and the user experience of a voice interaction device in a home system are improved.