613results about How to "Improve service experience" patented technology

A method and an apparatus for supporting mobility of a User Equipment (UE) are provided. When a UE moves into a Local Internet Protocol Access (LIPA)-enabled network or exits an LIPA-enabled network, the method is able to select an optimal user-plane node for the UE, provide optimal network routings and optimize network resource usage. For service continuity of the UE, when the UE performs remote access to an LIPA-enabled network from another network or when the UE moves into an LIPA-enabled network, the network re-selects an optimal user-plane node for the UE while keeping the remote service of the UE uninterrupted. When a UE moves from an LIPA-enabled network to another network, the network selects an optimal user-plane node for the UE while keeping the LIPA service uninterrupted. The method optimizes network resource usage and at the same time maintains the service quality perceived by the user.

The invention discloses a method, device and system for controlling a television by using voice, relating to a voice service technology. The problem that the operation of controlling the television through a remote control device key by a user is complex is solved. After the user presses and starts a voice input key, a remote control device indicates a control device to establish a communication connection with a cloud computing platform server, receives a voice command sent by the user, and sends the voice command to the control device; and the control device sends the voice command to the cloud computing platform server, receives television control information returned by the cloud computing platform server, and controls the television according to the television control information. The technical scheme provided by the embodiment of the invention can be applied in the field of intelligent household appliances and realize intelligent voice control over the television.

The invention discloses a user data authorization method, a user data authorization device and a user data authorization system. The method comprises the steps that an authorization server receives an authorization request transmitted by a third-party application server, wherein the authorization request comprises a server identifier and a server address; an identity authentication request is transmitted to an authentication gateway to authenticate the identity of a client user by the authentication gateway; an identity authentication response which is fed back by the authentication gateway is received, wherein the identity authentication response comprises an user identifier of the authenticated user; user sub-accounts which are matched with the user identifier are searched from the authorization server and are transmitted to a client for the client user to select an authorized sub-account; the authorized sub-account which is fed back by the client is received, and a corresponding relationship among the server identifier, the user identifier and the authorized sub-account is built and saved; and the user identifier, the authorized sub-account and an access token are transmitted to the third-party application server by using the server address. The third-party partial use authorization by the user is realized, the network service quality is improved and the service experience of the user is improved.

Embodiments of the invention disclose an image-based vehicle damage estimation method and device and electronic equipment. The method comprises the following steps of: obtaining a to-be-processed image of vehicle damage estimation; identifying a vehicle component in the to-be-processed image and confirming a component area, in the to-be-processed image, of the vehicle component; recognizing damage parts and damage types in the to-be-processed image; determining a damage component in the to-be-processed image and a corresponding damage part and damage type according to the damage parts and the component area; and generating a maintenance scheme on the basis of information comprising the damage component, the damage parts and the damage types. By utilizing the method and device and the electronic equipment, specific information such as damage parts and degrees of vehicle components can be detected rapidly, correctly and reliably, the damage estimation result is more correct and reliable, and maintenance scheme information is provided for the users to rapidly and efficiently carry out vehicle damage estimation processing, so that the service experience of the users is greatly improved.

The invention discloses a general player applied to Android and Linux smart televisions. The general player is divided into three layers, namely an application interface layer, a data processing layer and a hardware abstraction layer. The application interface layer provides a unified media calling method for a streaming media application, and comprises a playing control interface, a parameter feedback interface and a service quality interface. Functions of data processing layer are mainly achieved by a media plug-in system, and the data processing layer comprises a receiving sub module, a packet analysis sub module, a demultiplexing sub module, a decoding sub module, an output sub module, etc. The hardware abstraction layer mainly comprises a hardware decoding link, an audio output link and a video output link, and upwards exists on a platform hardware adaptation layer in streaming media middleware in a local interface base mode. The general player applied to the Android and Linux smart televisions solves the problem of player compatibility, and can provide a streaming media playing function and a better service streaming media business.

The invention discloses an intelligent response method and system based on context dialogue semantic recognition. The method comprises the following steps of: performing formatting and natural language processing on a consulting question to obtain a semantic type of the question, determine a question intention of a user, and extract out keywords; performing answer matching by using a recommend matching algorithm, and outputting hit knowledge points in the form of retrieved results; if no knowledge point with a corresponding matching degree exists, performing structural analysis on the consulting question, and performing semantic recognition on the consulting question in combination with context contents to recompose the consulting question; performing retrieving on the recomposed consulting question; and extracting a suitable answer from retrieval results. According to the method disclosed by the invention, a traditional intelligent response system is improved by virtue of a natural language processing technology, dialogue semantic recognition based on context is added, a user colloquial consulting mode can be effectively processed, the response matching degree of the intelligent response system is promoted, the user experience is greatly improved, and the customer service cost is effectively reduced.

The invention provides a proxy server dynamic automatic selection method and system, which belongs to the technical field of communication. The proxy server dynamic automatic selection method provided by the invention comprises the steps that the performance parameter of each proxy server which works in different business types is calculated, and a proxy server which works in each business type has the optimal performance parameter is confirmed; an IP packet sent by a user is received; the business type of the IP packet sent by the user is determined; and according to the determined business type of the IP packet, the IP packet is sent to the proxy server which works in the business type and has the optimal performance parameter. According to the proxy server dynamic automatic selection method provided by the invention, according to different service quality needs of different business types, the optimal proxy server is selected for the IP packet sent by the user through the method; and great service experiences are provided for different businesses of different users.

Embodiments of the present invention provide a method and apparatus for controlling bearers of service data flows, including acquiring a service data flow convergence of service data flows, determining whether the service data flow convergence is able to be multiplexed to an established bearer, and carrying the service data flow convergence in a corresponding bearer according to the determined result. The apparatus of the present invention includes a service data flow convergence acquiring module and a service data flow convergence multiplex handling module for implementing the method of the present invention. In accordance with the method and apparatus of the present invention, it is possible to reduce the bearer information amount necessary to be maintained by various network entities and save the storage and handling resources of system.

The invention provides a meal delivering robot comprising a main body moving along a guide rail, wherein the main body comprises a head component, a body component and robot arms, wherein the robot arms support a dinner plate horizontally; a controller, as well as a power device, a driving device, a walking device, a wireless signal transmission device and a voice device connected with the controller is arranged in the main body; the guide rail is a magnetic guide rail; and a tracking positioning device and an obstacle avoiding device are arranged on the main body. The meal delivering robot has a simple structure, dispenses with complicated image operation, saves electric energy, and can work for a longer time.

A method of domain selection for routing control, applied to a communication system including a Circuit Switched (CS) network and an IP Multimedia Subsystem (IMS) includes: obtaining call status(es) of a user in any one or both of the CS network and the IMS; selecting a domain via which an incoming call is to be delivered according to the call status(es) upon receiving a routing decision query request from a routing decision query entity, and indicating the routing decision query entity to deliver the incoming call via the CS network or the IMS selected. The method provided by embodiments of the present invention selects the domain according to the call status(es) of the user in any one or both of the CS network and the IMS. Therefore, the problem that two calls are respectively delivered via the CS network and the IMS at the same time may be avoided.

The invention relates to a wideband and narrowband integrated multi-connection trunking system and a distribution method of transmission channels of the same and belongs to the technical field of wireless communication. The wideband and narrowband integrated multi-connection trunking system includes a TD-LTE-based broadband trunking base station, a PDT narrowband trunking base station and n digital trunking user terminals. The digital trunking user terminals are provided with wideband receiving interfaces and narrowband receiving interfaces; the wideband receiving interface and the narrowband receiving interface of each digital trunking user terminal are connected with the TD-LTE-based broadband trunking base station and the PDT narrowband trunking base station simultaneously through a wideband digital trunking channel and a narrowband digital trunking channel respectively. The distribution method of the transmission channels of the wideband and narrowband integrated multi-connection trunking system includes that when a calling user terminal sends a calling building request to the PDT narrowband trunking base station, the PDT narrowband trunking base station and the TD-LTE-based broadband trunking base station are interlinked in a wired mode and together conduct physical layer resource distribution. The distribution method can improve the frequency spectrum use ratio in digital trunking communication, improve service experience of trunking users and achieve wideband and narrowband integration of digital trunking communication.

The present invention discloses a system and method of library service based on a robot. A RFID electronic tag and a radio frequency inductor are employed to realize construction of a library indoor map and the position location of a robot, and the robot realizes active navigation according to the positions of the library map and the robot itself to facilitate allowing the robot to directly drive to a shelf where a book is located. The ingenious design of a mechanical structure for book access is employed to reduce the cost and facilitate control. bar codes are pasted at the spine of a book and a bar-code identifier is combined to facilitate realization of book location and allow the identification effect to be more accurate. The robot performs data excavation according to the book information base and reader borrowing recording base of the library to push books which accord with the readers' interest and provide better service experience for the readers. The robot can provide service such as beverage sale, coffee ordering, free drinking water except for basic book borrowing service so as to allow the readers to enjoy a more comfortable reading environment.

A method and system for implementing data routing of a roaming user are disclosed. The method comprises: configuring a roaming protocol between the home network and the roaming network; during the registering process of the user in the roaming network, performing an interactive negotiation between the home network and the roaming network, so as to determine one of the home network and the roaming network to allocate IP address according to the roaming protocol between the home network and the roaming network; and establishing the IP access bearer based on the IP address. A corresponding system is also provided. The routing of the roaming user data plane could be optimized under the control of the home network operator, and the IP address of the default IP bearer for the roaming user could be allocated by the roaming network as much as possible, while guaranteeing of the home network operator's interest and dominant position, so as to optimize the routing of the data plane for the roaming user, improve the performance of the data service and bring a better service experience to the roaming user.

A unified access method for all service channels of electric power marketing relates to a channel access method. The traditional extensive customer service management mode cannot support personalized and precise novel customer service demands. The structures of all kinds of channels are complicated, which poses high security risks. The method comprises the following steps: conducting unified channel service access based on a distributed service application framework; and introducing a permission mechanism of registration, binding, real-name authentication and service password authentication to realize unified management of channel registration accounts and account permissions, including unified account management and unified permission management. Through the technical scheme, standardized access to all service channels of electric power marketing is completed. An electric power service card is built to realize unified account management and connectivity of service channels. Through registration, binding, service password authentication and real-name authentication, a unified permission authentication system for accounts is built. Therefore, the data consistency and operating precision of electric power marketing service channels are ensured.

The invention relates to a robot customer service, and a customer service method and an intelligent customer service system thereof. The method comprises the following steps: identifying the content of a session message while receiving the session message from a customer client side; determining whether the session message can be autonomously processed or not according to the content of the session message; in the event of determining that the session message can be autonomously processed, extracting a response message matched with the content of the session message from a stored service resource, and sending the response message to the customer client side; in the event of determining that the session message cannot be autonomously processed or cannot be identified, setting the state itself in a subsequent session service of the customer client side to a session suspension state; and extracting a soothing response message matched with the content of the session message, sending the soothing response message to the customer client side, and sending the session message, which cannot be autonomously processed or cannot be identified, to the customer client side. By adopting the robot customer service method, the customer service effectiveness can be improved; and the user experience is improved.

The present invention discloses a policy control method and system, and a relevant apparatus. The method includes: receiving, by a policy decision apparatus, a control policy request sent by a gateway device, where the control policy request carries a subscriber identifier; sending, by the policy decision apparatus, a session request message carrying the subscriber identifier to a charging system; receiving, by the policy decision apparatus, a response message; receiving, by the policy decision apparatus, a notification message sent through an established session by the charging system, and generating a service data flow control policy according to information of an occurred charging relevant event; and sending, by the policy decision apparatus, the control policy to the gateway device. The method may implement, based on charging relevant information of a subscriber, policy control of a data flow, flexibility is desirable, and service experience of the subscriber is good.

This invention relates to a method and apparatus for charging and billing of Circuit Switch, Packet Switch, and IP Multimedia Subsystems in third generation telecommunication systems. The charges for a call are computed by a rating engine, a software system comprising data tables and a program for calculating charges from the parameters of the call, such as the calling and called numbers, the length of the call, and special charge items such as priority service. For calls whose billing cannot be deferred, referred to as on-line billing calls, the rating engine is accessed immediately. For calls whose billing can be deferred, referred to as off-line billing calls, the rating engine performs its function only when the rating engine is not busy rating on-line billing calls, for example, during periods outside the busy hour. Advantageously, only a single rating engine is required, and the capacity of that single rating engine is determined only by the busy-hour volume of on-line billing calls.

An implementation method and an application of a personalized presentation of associated multimedia content are provided. The method includes steps of: by a multimedia content provider, uniformly completing full file content when producing a multimedia file, and classifying segments of the content through a marking method according to an importance and/or an association degree of the content, so as to produce different versions of the multimedia file; and selectively previewing and/or playing by a user according to the different versions. The present invention is a flexible and efficient method for scalable organization, storage and transmission in an Internet on-demand system, thereby adding a flexible organization mechanism for the media content that an existing multimedia protocol lacks, and solving problems of an existing multimedia system, such as low transmission efficiency, waste of storage resources and poor user experience.

The present invention relates to the field of communications technologies, and discloses a user registration method, an interaction method and related devices. The user registration method includes: receiving an invite request that is sent by a registered user of a system through a first system client, where the invite request includes an identifier of an unregistered user of the system; obtaining a temporary account allocated to the unregistered user of the system and valid in the system; sending, according to the identifier of the unregistered user of the system, the temporary account to a terminal used by the unregistered user of the system. By use of the present invention, registered users of one system are capable of interacting with unregistered users of the system.

The invention relates to a method (50) in a base station (21) for handling handover of a user equipment (31) from the base station (21) to one of two or more target base stations (23, 25). The method (50) comprises the steps of: detecting (51) a physical cell identity confusion situation; initiating (52) handover preparations towards the two or more target base stations (23, 25) including conveying an information element to the two or more target base stations (23, 25); receiving (53) response messages from the two or more target base stations (23, 25), the response messages being based on the transmitted information element and thus being identical; transmitting (54) to the user equipment (31) a unique handover message, enabling the user equipment (31) to perform a handover to appropriate target base station (25). The invention also relates to base stations, computer programs and computer program products.

The invention provides a video recording device and method. The video recording device and method are applied to a host of a user. The video recording device comprises a DLL injection unit, an interface establishment unit, a function replacement unit and a function call unit. The DLL injection unit is used for injecting a DLL into a target process, wherein the DLL comprises a video capture DLL. The interface establishment unit is used for establishing a Direct device interface. The function replacement unit is used for replacing a drawing function in the target process with an address of an image capture function in the video capture DLL. The function call unit is used for calling the image capture function to acquire pixel data of an image to be drawn in a background buffering process before the drawing function is called by the target process every time. Compared with the prior art, the video recording device and method have the advantages that API HOOK can be conducted on drawing functions of various Direct versions, as a result, image data on a display card can be acquired, the purpose of reducing resource consumption of a CPU, an internal storage and the like is achieved when full-screen game video is recorded, and better service experience is provided.