25481 results about "Operations research" patented technology

An electronic exchange system network includes a trader site having an automated trading system capable of submitting orders and/or quotes to an exchange site. The automated trading system determines whether an order or quote should be submitted based on, for example, the current market price of an option and theoretical buy and sell prices. The theoretical buy and sell prices are derived from, among other things, the current market price of the security underlying the option. The theoretical buy and sell prices are calculated when underlying factors that contribute to the theoretical prices change. Computation times of the theoretical prices may be reduced by using precalculated values and/or using interpolation and extrapolation. Other techniques may be used in addition or in the alternative to speed automatic decision-making. In addition, a system of checks may be conducted to ensure accurate and safe automated trading. The automated trading system may be capable of automatically submitting orders in connection with the underlying security in order to hedge part of the delta risk associated with the automated option trades.

A method of application of popular casino, lottery, and sports games formatted and modified specifically for the parimutuel race industry. The invention games possess unique rules and formats to govern their play within parimutuel race wagering while reflecting existing games from casinos, lotteries and sports. Wagers are placed electronically with parimutuel race operators who retain a percentage of all bets as determined by individual state law. Outcomes of the invention games are determined by their unique rules and interpretation of current parimutuel racing results.

A system and method for facilitating, coordinating and managing the operation of a competitive marketplace via the Internet. The system and method collect bids for market services from a plurality of customers, calculators a clearing piece for the market service and calculates settlement information based on the clearing piece calculated and the bids collected.

The Job Management System (JMS) of the present invention processes job requests in an automated physical environment, such as a factory, hospital, order processing facility or office building, wherein the job requests are handled by a fleet of autonomously-navigating mobile robots. The JMS includes a map defining a floor plan, a set of virtual job locations and a set of one or more virtual job operations associated with virtual job locations. The JMS automatically determines the actual locations and actual job operations for the job requests, and intelligently selects a suitable mobile robot to handle each job request based on the current status and/or the current configuration for the selected mobile robot. The JMS also sends commands to the selected mobile robot to cause the mobile robot to automatically drive the actual job location, to automatically perform the actual job operations, or both.

An automated, unified, interactive system and methods for marketing. After a Marketer uploads transaction and customer data, the system automatically analyzes this data to predict at least one of the group consisting of purchase probabilities, likely buyers, up-sell opportunities, cross-sell opportunities, and potential defectors; selects a marketing campaign and customers to target in that marketing campaign, the step of selecting customers being based upon results from the step of analyzing customer and transaction data; predicts anticipated response rate and/or revenue from the marketing campaign; delivers at least one list of the customers to target, wherein the list of customers further comprises customer records; supplies an expert system to test elements of the campaigns such as targeting and offers; and collects fees based on a number of the records downloaded.

A call-management method and system for distributing calls to agents, wherein each agent has a profile, e.g., defining agent skills, efficiency, etc. The call center management system implements an algorithm for selecting an agent to receive a call to optimize caller utility, call center efficiency, and agent training. Therefore, the algorithm does not seek to necessarily route a call to the agent having the skill set most suited to the call; rather, the call may be routed to an agent who needs experience in the area of the call, and thus serves as a training exercise. Skilled agents may be made available to shadow the training agent when available.

An automated banking apparatus is operative to carry out banking transactions commonly required by merchants. The apparatus includes an item accepting depository for accepting deposit items, such as deposit bags, currency, and checks. The apparatus further includes an input device that is operative to interrogate an RFID tag to obtain merchant deposit information therefrom. The information can include data representative of the deposit, such as an account number and the deposit amount. The RFID tag may be located on an item being deposited.

A method is disclosed which enables travelers to discover other travelers with similar and compatible travel plans, for purposes of contacting them and negotiating shared travel agreements. Travel plans are characterized quantitatively, enabling numerical measurement of the match between a pair of plans. Dependence upon similarity of place names is eliminated. The temporal difference between plans is converted to an equivalent distance difference and summed with the origin and destination differences to yield a single number ranking the match. Plans are ordered by this ranking against a search specification. The method is more compatible than the prior art with computer automation, and is accessible via the Internet.

The present invention is directed to a contact center for servicing contacts having (a) an input to receive a first contact from a first customer; (b) a selector (i) to determine whether the first contact is related to another contact with the first customer and (ii) when the first contact is related to another contact with the first customer, to service the contact differently than when the first contact is unrelated to another contact with the first customer; and/or (c) a repeat contact determining agent (i) to track, a set of the plurality of agents over a selected time period, a number of contacts serviced by the agent set that are related to another contact serviced by the plurality of agents and (ii) to maintain, for each of the plurality of agents, an indicator indicating one or more of (a) a number of contacts, serviced by the agent set during the selected time period, that are not related to another contact serviced by the agent and (b) a number of contacts, serviced by the agent set during the selected time period, that are related to another contact serviced by the agent.

An improved apparatus and method for comparing a plurality of rate plans on a net—net basis comprising a computer having a database, the database comprising rate plan characteristics for a plurality of rate plans; an input terminal operatively connected to the computer for entering data; a comparison program executing within the computer for comparing rate plans using the entered data; and an output terminal operatively connected to the computer for reporting the results of the comparison program is used to allow consumers to obtain true net cost comparisons of from a plurality of service plans from one or more service providers. Data are obtained from historical data or theorized and then normalized into appropriate per-second, per-block, or other categories for comparison for each of a set of categories describing the rate plans. Adherence to and influence of differing rate plan options are automatically calculated, and the net result of each rate plan is presented to the consumer for side-by-side comparisons. If an alternative rate plan is attractive to a service provider client, the client or its agent may opt to subscribe to that rate plan in place of the current rate plan, and the service provider notified accordingly.

Methods and systems are provided for routing callers to agents in a call-center routing environment. An exemplary method includes identifying caller data for at least one of a set of callers on hold and causing a caller of the set of callers to be routed to an agent based on a comparison of the caller data and the agent data. The caller data and agent data may be compared via a pattern matching algorithm and/or computer model for predicting a caller-agent pair having the highest probability of a desired outcome. As such, callers may be pooled and routed to agents based on comparisons of available caller and agent data, rather than a conventional queue order fashion. If a caller is held beyond a hold threshold the caller may be routed to the next available agent. The hold threshold may include a predetermined time, “cost” function, number of times the caller may be skipped by other callers, and so on.

A ridesharing system and method involving selected negotiated participation of riders and ride providers. The ridesharing system in a specific implementation involves a computer-implemented capability for computational matching of potential participants in a ridesharing arrangement, wherein such system is adapted for prioritized ranking of target ridesharing attributes by such potential participants, involving allocation by potential participants of quantitative weight within a quantitative total budget of allocatable value to predetermined selection criteria, with such system having an input capability for inputting the allocations of potential participants, and the system being constructed and arranged for effecting the computational matching based on the allocations, with communication capability for outputting results of the computational matching to the potential participants.

The invention is directed to a system for and a method of generating sales leads as a service for one or more vehicle dealerships that are not otherwise affiliated with the service. The invention may include maintaining a web site independently of the one or more vehicle dealerships that is accessible over a computer network by a consumer who is considering purchasing a vehicle, offering to the consumer while the consumer is accessing the web site to provide the consumer with an estimated credit score, wherein the consumer provides the consumer's contact information before the estimated credit score is provided, outputting a credit score survey to the consumer over the computer network, receiving one or more answers to the credit score survey from the consumer over the computer network, receiving information indicative of the vehicle transmitted from the consumer over the computer network, the information indicative of the vehicle comprising one or more selected from the group consisting of year, make, model, style, and color of the vehicle, receiving contact information of the consumer transmitted from the consumer over the computer network, determining, independently of the one or more vehicle dealerships, the estimated credit score by applying at least one scoring algorithm to the one or more answers to the credit score survey, providing the estimated credit score over the computer network to the consumer, and transmitting the contact information of the consumer, the estimated credit score, and the information indicative of the vehicle to the one or more vehicle dealerships as a sales lead.

An electronic auction system known as the Yahoo! Auction System provides functionality that permits users to conduct auction transactions with various payment units, such as incentive points and credit points, as well as money. Points can be earned in a variety of ways and redeemed via online auctions. The Yahoo! Auction System includes a web server, a messaging server, a database server, and various databases including an account database for storing information about account balance, expiration date for each point or group of points, and redemption information. The Yahoo! Auction System provides different auction formats, such as Standard Auction, Dutch Auction, Progressive Auction, Buy-or-Bid Auction, and Declining Bid Auction. The Yahoo! Auction System reserves the bid amount associated any new valid bid in the bidder's account and unreserves those bid amounts that were previously reserved but are no longer the winning bid or otherwise displaced from the top bid positions.

Dynamically updating a filter set includes: obtaining a first message from a first user; evaluating the obtained first message using a filter set; determining that the first message has training potential; updating the filter set in response to training triggered by the first message having been determined to have training potential; obtaining a second message from a second user; and evaluating the obtained second message using the updated filter set.

A method of playing a modified twenty-one card game by at least a dealer includes the steps of placing a wager awarded when the player bets that the dealer will score at least one of a predetermined number of dealer outcomes, and playing the twenty-one game. The method also includes the steps of determining the score of the dealer, and comparing the score of the dealer to the predetermined number of dealer outcomes bet by the player. The player is awarded responsive to the wager and a coincidence between the dealer score and one of the predetermined number of dealer outcomes.

A system and method for analyzing and using vehicle historical data is provided. The system and method may include obtaining vehicle history data from a vehicle history data system, and analyzing various vehicle variables to determine final factors associated with such vehicle variables. The vehicle variables may be categorized based on the age of the vehicle, the amount of time that has occurred since some event, or other time period. The final factors can be combined to score particular vehicles. Vehicle history scores can be used to evaluate risk associated with a particular vehicle, including use in underwriting and rating insurance policies, vehicle financing, or vehicle warranties.

The apparatus, systems and methods herein facilitate generation of energy-related revenue for an energy customer of an electricity supplier. The apparatuses and methods herein can be used to generate operating schedules for a controller of the energy assets. When implemented, the generated operating schedules facilitates derivation of the energy-related revenue, over a time period T, associated with operation of the energy assets according to the generated operating schedule. The energy-related revenue available to the energy customer over the time period T is based at least in part on a wholesale electricity market.

Each bid received via a computer network is an offer for the right to cause at least one advert associated with the bid to be output to at least one device that is part of the computer network or in communication with the computer network in response to the bid being allocated one or more user events. At a time t, at least one rule or decision variable for allocating user events to bids is determined based on bids received before time t and an estimate of bids, user events or user activity occurring after time t. Based on information or data regarding a user event received from one of the devices after time t, the user event is allocated to at least one bid based on the at least one rule or decision variable and the at least one word, term, phrase or string of characters of the bid.

According to various implementations, a demand response (DR) strategy system is described that can effectively model the HVAC energy consumption of a house using a learning based approach that is based on actual energy usage data collected over a period of days. This modeled energy consumption may be used with day-ahead energy pricing and the weather forecast for the location of the house to develop a DR strategy that is more effective than prior DR strategies. In addition, a computational experiment system is described that generates DR strategies based on various energy consumption models and simulated energy usage data for the house and compares the cost effectiveness and energy usage of the generated DR strategies.

A method for playing a wagering game allowing a player to be eligible for a progressive jackpot having an actual value. The method comprises conducting the wagering game that has a randomly selected outcome selected from a plurality of outcomes, and displaying a displayed value of the progressive jackpot to the player. The method further includes increasing the displayed value by increments of a first denomination, and awarding a player an award value of the progressive jackpot in response to the player achieving the progressive jackpot. The award value is greater than the displayed value and is equally divisible by a second denomination that is larger than the first denomination. Other methods are provided for creating an escrow pool for funding the difference between the displayed and award values, and also for awarding multiple jackpots from a plurality of progressive jackpots.

A gambler reward system wherein gamblers in a casino can use their comp card to be ranked by play data relative to other gamblers in the casino (or connected properties). Gamblers who rank the highest can be identified and can be given rewards. A rank can be determined by many characteristics, such as the number of comp points earned or the amount won.

A method and system is proposed for the physical trading of electricity, which is characterized by continuous Dynamic Advanced Prices formation and propagation over a single price period that is a few seconds long. The Node and Branch price equations are applied to the power flows and to the corresponding costs incurred at measure points, as well as to the system-wide costs allocated equitably by means of a Price Designator, Price Announcers, Price Transmuters and Intelligent Meters and by other devices, all of which function together in a sequential and repetitive process of preliminary bidding, clearing, adjustment and dispatching, followed by price designation, confirmation and conversion in a way that takes into account congestion and security costs and the compensation of involuntary deviations. The method provides a common electricity trade environment that allows every market participant, especially every consumer, to respond adequately to last minute price changes.

A financial derivative exchange with guaranteed settlement comprising: an electronic trading forum wherein derivatives are actively traded between market makers and investors; means for investors to open and close positions in the electronic trading forum; means for market makers to open and close positions in the electronic trading forum; means for guaranteed settlement of positions thereby reducing the risk of default of the investor or market maker; and, means for inputting market information into the electronic trading forum so that the values of underlying securities are accurate. Also provided is a method for trading financial derivatives over an exchange having guaranteed settlement comprising: providing an electronic trading forum wherein derivatives are actively traded between market makers and investors; providing means for investors to open and close positions in the electronic trading forum; providing means for market makers to open and close positions in the electronic trading forum; providing means for guaranteed settlement of positions thereby reducing the risk of default of the investor or market maker; and, providing means for inputting market information into the electronic trading forum so that the values of the underlying securities and commodities are accurately reflected in the value of the derivatives.

A method and system for distributing data from one or more main data sources to one or more consumer nodes. An abstract data matrix layer is provided between a producer layer and a consumer layer. A producer node multicasts data updates to selected data matrix nodes in the data matrix layer, and a consumer node registers with the data matrix layer to receive designated data updates. One or more data matrix nodes then serve the requested data updates on the requesting consumer node.

A system that facilitates opening of a bank account by banking personnel for a customer. The account opening system includes an automatic rate determination feature that uses customer information, account information and other criteria to determine an account interest rate. The rate determination system may also mediate rate negotiation between a personal banker and the customer by limiting the increase in rate awarded by the personal banker. An auditing system assigns numbers to a series of profiles, each describing a request to open an account. Profiles to be audited are determined by generating random numbers that fall within the range of assigned profile numbers. Random number generation is repeated until a threshold percentage of profiles have been selected for auditing. The account opening system includes a system for tracking the progress of the account application and for organizing information recorded by the personal banker during interactions with the customer.

A system and method of allocating orders in an exchange configured for trading by a combination of electronic and open-outcry trading mechanisms is provided. One method includes permitting multiple quotes to be disseminated to the market, and providing market making rights of varying degrees to entities having a physical presence on the floor of the exchange and entities remotely located away from the trading floor. The system includes a trade engine configured for receiving orders from market makers on and away from the trading floor. The system also includes executable instructions for allocating to designated primary market makers a portion of an incoming order remaining after first trading against public customer orders.

The invention provides for a method and apparatus for determining the commission to be paid to a sales representative or sales team. Whenever a sale occurs, a Transaction describing the sale is created and inputted into the Commission system of one embodiment of the invention. Based on a set of Allocation Rules that specify the credit an individual is to receive from a Transaction, the Transactions are converted into several Allocations for individual Sales Representatives or Sales Teams. One or more Quotas specify a target or goal that must be reached to earn commission for each Sales Team. A Quota State indicates the current performance of a Sales Representative with respect to a particular Quota within a particular time frame. The Quotas are used to convert the Allocations/Transactions into Quota Details that specify how to increment or decrement the Quota State. A Promotion specifies the reward or commission that is received upon attaining a desired level of performance. Once a Quota State reaches a level necessary to receive a Commission or reward as set by a specific Promotion, a ledger item indicating the amount to be paid to a particular Sales Team is created. A user interface may be used to create Allocation Rules, Quotas, and Promotions that are awarded for performance over a specified time period. In this manner, a business may set up incentive plans and determine commissions easily and accurately.

A gaming terminal is utilized for playing a wagering game. A wager-input device receives a wager from a player. A display displays symbols indicating a randomly selected outcome selected from a plurality of outcomes. The plurality of outcomes include at least one special-event outcome that awards additional game play at a time selectable by the player. The additional game play provides a guaranteed winning outcome. A special-event input device initiates the additional game play in response to the player activating the special-event input device. The additional game play is implemented with a game-enhancement parameter such that the guaranteed winning outcome has an enhanced payout.

An improved gambling machine winning information viewing system that uses a gambling machine coupled to a video display monitor mounted or suspended at an elevated, remote location in a casino that displays current or historical jackpot winning information from the gambling machine. The display monitor may be coupled to a single gambling machine or to a plurality of gambling machines. The display monitor may be individually mounted or mounted in a bank or group of monitors. The gambling machine may also transmit identification and location information to the display monitor so that the exact identification and location of the gambling machine may be determined by the customers. The gambling machines may be attached to an optional control unit that controls which gambling machine's jackpot winning information is displayed.