3313 results about "Service quality" patented technology

One or more SLA-specified service-level monitors and/or one or more provider-owned service-level management monitors are used by the invention to monitor one or more quality measures of one or more QoS-assured service systems and to generate one or more service-level monitoring events when the monitored system does not conform to the respective quality measures. The invention includes a cross-SLA event manager that receives the monitoring events and determines which one or more SLA contracts are affected by the events. Then one or more SLA management objects (SMOs) track the SLA-specific events generated by the event manager according to each of the respective SLA contracts. The SMOs also determine how to allocate/deallocate/configure SLA management resources and/or to determine the effect of these changes on the service system operation to assure the contracted quality of service. A cross-SLA resource manager handles the SMOs' resource allocation requests and optimizes the allocation of available resources per the service provider's SLA management objectives. Finally, a SMO manager manages the execution of SMOs and facilitates the integration and management of service system testing-time and production-time activities.

A method comprises receiving into a planning tool a representative workload for a consumer. The method further comprises receiving into the planning tool quality of service desires of the consumer which define permitted degraded performance. In certain embodiments, the permitted degraded performance is time-limited wherein demands of the representative workload may exceed a pre-defined utilization constraint for at least one resource servicing the demands for no more than a pre-defined amount of contiguous time. The planning tool determines an allocation of demand of the consumer for each of a plurality of different classes of service (COSs). In certain embodiments, a first COS provides guaranteed resource access for servicing demand allocated thereto, and a second COS provides non-guaranteed resource access for servicing demand allocated thereto. In certain embodiments, the allocation of demand to the different COSs may be determined for both a normal mode and a failure mode of operation.

In one embodiment, the invention relates to an adaptive engine for creating provisioning policies and rules for network storage provisioning, which can be driven by service level objectives. The service level objectives can be defined for a given quality of service (“QoS”) for one or more users or user groups, file systems, databases, or applications, or classes of file systems, databases, or applications. In addition, the service level objectives can define the cost, availability, time to provision, recoverability, performance and accessibility objectives for the file system, database or application.

The Physician To Patient (P2P) network system, a private & secure infrastructure for independently practicing physicians and patients for real-time electronic communication & transfer of patient health information is disclosed by the invention. The invention also discloses an efficient and natural method for creation of Electronic Medical Records by physicians in their own handwriting. The P2P network system utilizes a plurality of devices and components defined by the invention, and custom programming to integrate all equipment, devices and components of the network system. The invention also discloses a highly targeted method of advertising, the One2One Advertising, for healthcare product manufacturers to reach physicians and patients. A number of healthcare related business processes, currently executed manually are performed automatically by P2P network system software. The invention will improve the quality of services to patients, and reduce the overhead cost of the medical offices, and the healthcare industry.

A method and system are provided for monitoring service quality of at least one network connection point of a remote network connection service. The method includes establishing a network connection between a client device and the remote network connection service via the network connection point. The network connection point may be one of a plurality of remotely located network connection points via any one of which access to the remote network connection service is obtainable. The method includes monitoring access performance of the network connection point to generate access performance data, and processing the access performance data thereby to monitor the service quality of the network connection point.

Disclosed is a method for providing a service to MS (Mobile Station) according to a service quality in a service system including MS, BTS(Base Transceiver System) that can communicate with the MS, and a profile server for storing service quality profile information for the MS. The profile server comprises storing identification information indicating a user of the MS along with service quality profiles for the services that can be provided to the MS; and upon receipt of an MS information request from the BTS scheduled to service the MS, providing service quality profiles for the MS to the BTS, and providing a service required by the MS according to a service quality profile for the service.

A method, system, and computer program for executing a network-based distributed application. An infrastructure is described that includes application containers configured to execute an application instance of the distributed application and measure quality of service metrics for the application instance. Workload management elements form a decentralized workload management layer. The workload management layer is configured to assign a workload to application containers based on the quality of service metrics received by the application containers.

The invention relates to a social insurance identity authentication method based on face recognition and living body detection, which comprises implementation steps as follows: a face template base database is established and a social insurance user logs on to an identity authentication module which completes the combination of face recognition and living body detection,, a face template online update module, an audit query module, a complaint processing module and a multiple auditing module. The authentication method runs in the following way that: a user logins to generate a face template of the user, the identity authentication module which combines face recognition and living body detection is used to perform identity authentication of face video streams of the user displayed in a front-end video device; if authentication succeeds, auditing is performed while updating the template, and social insurance fund is issued; if authentication fails, a complaint program is used for multiple auditing, and if auditing by all staff passes, the social insurance can be issued. The method can improve the service quality and working efficiency of social insurance processing and can effectively restrain the loss of the social insurance fund.

An apparatus and method for transmitting data on a contention based resource in a radio communication system. A base station broadcasts a definition of uplink contention based resource groups and a criterion for a User Equipment (UE) to use for selecting a group. The UE selects an uplink contention based resource to transmit data according to the criterion for selecting the group. The apparatus and method improve data transmission service quality of a UE in a border area of a cell may by providing an effective scheme, thereby improving uplink system capacity.

A method facilitates providing appropriate quality of service guarantees to a plurality of virtual hosts on a single physical host computer. A server application program and its child processes service communication requests made to the plurality of virtual hosts. Quality of service parameters associated with the virtual hosts are stored. Communication requests made to a specific one of the virtual hosts are detected. The quality of service parameters associated with the specific virtual host are obtained. Operating system resources are utilized to guarantee, to a child process of the server application program, a quality of service according to the obtained quality of service parameters associated with the virtual host. Communication between the virtual host and the client is allowed to proceed, the communication being managed by the child process.

An optimized service mediation framework may use customized tokens for reducing cost and latencies per transaction. In particular, a token service and an integration service may function together to generate customized tokens for use by network components within a transaction pathway. Each network component may access information with the token for a predetermined time period and/or for a predetermined number of service calls for service processing tasks related to mapping, security, governing, bridging, transforming, orchestrating, generating events, managing workloads, routing, validating, managing cache, encrypting, queuing and staging, commodity services, transaction management, and quality of service (QoS)/resiliency, among other things.

An aggregation or combination of Content or Application Delivery Networks is disclosed to improve quality of service, including the delivery of content and media on a city, state, country and international basis. The aggregation is formed by combining multiple CDNs or ADNs so that a larger server and network footprint is created. The benefits of each CDN or ADN are aggregated to produce a better CDN/ADN service to the customer and end users.

The invention discloses an intelligent scheduling system for tail-end instant logistics. The intelligent scheduling system comprises an order receiving module, an order processing module, a deliveryman searching module, an order combination module, a merchant portrait module, a deliveryman portrait module, an order dispatching decision-making module, and a deliveryman examination module. On the basis of position information of a merchant and a user as well as positioning information generated by a deliveryman terminal APP, global optimal matching is carried out on an order and a deliveryman by considering the current position of the deliveryman, the order executed by the deliveryman, portrait image of the merchant and the deliveryman, and the requirement on allocation time by the user comprehensively and then an optimal deliveryman is determined finally to complete a delivery task. On the basis of the intelligent order dispatching way, optimal order distribution is carried out at a global angle to realize optimal utilization of the whole transport capacity; the need of instant logistics and the transport capacity supply can be balanced well; the logistics delivery efficiency can be improved; the logistics delivery cost can be lowered; and the service quality of the tail-end instant logistics can be improved.

A method of managing resources of an information system relative to clients of the system. A quality of service (QoS) message is received from a client expressing QoS requirements as parameter values. A contract is established with the client for quality of service based on the one or more parameter values. One or more resources of the system are allocated to the client based on the contract. This method enables uniform resource management and polymorphic resource allocation across multiple middleware platforms.

The embodiment of the invention discloses a DRB mapping method and device. The DRB mapping method comprises the steps that the DRB mapping mode is determined by network equipment and a terminal; According to the DRB mapping mode, whether DRB is allowed to be mapped to a permitted frequency band carrier and/or whether the DRB is allowed to be mapped to a non-permitted frequency band carrier; the network equipment and the terminal send the service data of the DRB on the specific carrier according to the determined DRB mapping mode. According to the DRB mapping method and device, the service data (such as VOIP services or online videos or games) which have a certain requirement for the service quality are not sent on the non-permitted frequency band carrier, service delay increasing caused by non-continuous working of carriers in the non-permitted frequency band and service quality reducing caused by delay variation are avoided, and the service experience of a user can be effectively improved.

The embodiment of the invention provides a method and system for monitoring service quality. By mapping and converting the collected service performance KPI (Key Performance Indicator) into a service quality KQI (Key Quality Indicator) and a CEI (Client Experience Indicator),services utilized by the user can be systemized and applied to achieve analysis of entire network and full service, further to rapidly and accurately reflect the actual experience perception of using the services by the user. A method and system for analyzing service quality problems, provided by the embodiment of the invention, can be used for comparing the KQI with a preset threshold value through monitoring the service quality KQI; if the decrease of the service quality KQI is found, the decreased KQI is found and mapped to the KPI , and then the problems are located by analyzing the KPI; and an optimized solution is finally given to the problem in the analysis report form by combining with a knowledge base.