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263 results about "Service-level agreement" patented technology

A service-level agreement (SLA) is a commitment between a service provider and a client. Particular aspects of the service – quality, availability, responsibilities – are agreed between the service provider and the service user. The most common component of SLA is that the services should be provided to the customer as agreed upon in the contract. As an example, Internet service providers and telcos will commonly include service level agreements within the terms of their contracts with customers to define the level(s) of service being sold in plain language terms. In this case the SLA will typically have a technical definition in mean time between failures (MTBF), mean time to repair or mean time to recovery (MTTR); identifying which party is responsible for reporting faults or paying fees; responsibility for various data rates; throughput; jitter; or similar measurable details.

Computing power scheduling method and system based on dynamic load prediction and resource priority ranking

The invention discloses a computing power scheduling method and system based on dynamic load prediction and resource priority ranking. The computing power scheduling method comprises the following steps: collecting historical load data, task submission data and resource state data of each node in a computing power cluster; on the basis of the preprocessed multi-dimensional load feature data set, constructing an improved hybrid prediction model, optimizing model parameters through training, and predicting the load change trend of each computing power node in a future preset time period by using the trained model to obtain a node load prediction result; extracting a service level protocol parameter, a resource demand type and historical execution efficiency data of a to-be-scheduled task, and establishing a multi-dimensional resource priority evaluation index system; according to the computing power scheduling method, the problems of low resource utilization rate and high task response delay caused by low load prediction precision and mismatching of resource allocation and task priority in a traditional computing power scheduling method are solved, and the overall operation efficiency and service quality of a computing power cluster are improved.
Owner:SHAOGUAN DATA IND RESEARCH INSTITUTE

Electric power communication resource topological optimization method and system based on graph database

The invention relates to the technical field of electric power communication, in particular to an electric power communication resource topological optimization method and system based on a graph database. The specific implementation process comprises the following steps: constructing an electric power communication resource topological graph comprising communication exchange nodes, data transmission links and attribute information through a graph database; analyzing and quantifying the received business type into a routing constraint condition according to a business service level protocol; performing dynamic weighting calculation on each candidate communication path meeting the routing constraint condition, evaluating comprehensive performance indexes and outputting an optimal communication path; and converting the optimal communication path into a topology configuration instruction capable of guiding network equipment to carry out data deployment, and carrying out dynamic optimization on the power communication resource topology. According to the method, the service quality requirements of different services are quantified into dynamically adjusted routing constraints and weights, so that reasonable allocation of power communication resources and effective optimization of network topology are realized, and the working efficiency of a power communication resource network is improved.
Owner:JIANGSU DONGXI PERSIMMON TECH CO LTD

Resource urgency assessment and dynamic scheduling method and system based on behavior characteristics

The invention provides a resource urgency degree evaluation and dynamic scheduling method and system based on behavior characteristics, and the method comprises the steps: collecting equipment protocol characteristic data, equipment resource state data and user historical behavior data, and carrying out the preprocessing, and obtaining a standardized data set; by fusing a convolutional neural network, a bidirectional gating circulation unit and a network model of an attention mechanism, extracting spatial-temporal characteristics and a long and short term dependency relationship of the standardized data set, and generating depth behavior characteristics; dynamically calculating a task urgency degree weight from three dimensions of business priority, an equipment performance baseline and environment health degree by adopting a fuzzy analytic hierarchy process based on the depth behavior characteristics, and generating a comprehensive urgency degree score; according to the comprehensive urgency score, generating a dynamic scheduling strategy and executing resource allocation; and monitoring the resource utilization rate and the service level agreement compliance rate, and feeding back for optimizing a subsequent scheduling strategy.
Owner:SHANDONG COMP SCI CENTNAT SUPERCOMP CENT IN JINAN +1

Self-adaptive micro-service resource management method and device

The invention discloses a self-adaptive micro-service resource management method and device, and the method is applied to a resource-limited micro-service system, and comprises the steps: receiving a task, carrying out the modeling of the time sequence data and spatial dependency of a micro-service based on a space-time diagram neural network, and predicting the resource demands of a future time step, including a CPU, a memory and a network bandwidth; classifying the micro-services into resource redundancy, resource insufficiency and resource self-sufficiency according to the predicted resource demand, the current resource allocation and the resource guarantee threshold; according to the resource state and the business importance, the dynamic priority of the micro-services is calculated, the micro-services with redundant resources are sorted in an ascending order, and the micro-services with insufficient resources are sorted in a descending order; and recovering redundant resources from the low-priority micro-services, and allocating the redundant resources to the high-priority micro-services until available resources are exhausted or resource requirements are met, so that the resource utilization rate is optimized, and a service level protocol is guaranteed. According to the method, when resources are limited, the adaptability of the micro-service in different load environments can be improved.
Owner:COMP NETWORK INFORMATION CENT CHINESE ACADEMY OF SCI

Network slice feasibility assessment for a latency-based service level agreement (SLA)

This disclosure provides systems, methods, devices, and apparatuses, including computer programs encoded on computer storage media, for network slice feasibility assessment for a latency-based service level agreement (SLA). Some aspects relate to providing on-demand approval or rejection of a network slice request at a device in accordance with a latency threshold associated with an SLA of the requested network slice. In some implementations, the device may receive load information associated with the requested network slice. The device may select, in accordance with the latency threshold and the load information, a resource allocation for the network slice. In some implementations, the device may output an indication to accept or reject the network request according to the resource allocation. In some implementations, the device may use one or more machine learning (ML) models to select the acceptance or rejection of the network slice request, to select the resource allocation, or both.
Owner:QUALCOMM INC

Security model utilizing multi-channel data with service level agreement integration

Systems and methods for monitoring and enforcing a service level agreement for an entity are provided. A system includes a scanning engine, an assessment engine, a terms repository, an agreements repository, an assessments repository, and a processing circuit. The processing circuit is configured to perform operations including: receive device connectivity data; determine an entity; identify a data set of computing resources associated with the entity; reference a service level agreement associated with the entity; parse at least one term from the service level agreement; retrieve an assessment map for the at least one parsed term, wherein the assessment map comprises a key performance indicator, a data set of actual service level values, and a response protocol; score the identified data set of computing resources associated with the entity; determine an assessed service level value; store the assessed service level value; and monitor the identified data set of computing resources.
Owner:WELLS FARGO BANK NA

Network slicing in cellular network supporting accurate and resilient PNT services

Techniques, methods, and solutions for supporting accurate and resilient positioning, navigation, and timing (PNT) services. In some examples, a cellular PNT (Cell-PNT) network may provide end-to-end monitoring and control of PNT capabilities. For example, a server may coordinate resource allocation between devices. The server may receive a service request and requested performance indicators according to a service level agreement. The server may additionally receive determined performance indicators associated with the service. Based on differences between determined performance indicators and requested performance indicators, the server may determine how to adjust resources to satisfy the requested performance indicators. Indication of the adjusted resources may be transmitted to a device associated with the determined performance indicators. The device may adjust data indications and signals based on the adjusted resources.
Owner:NEXTNAV LLC

Intelligent IT asset management system

The invention relates to an intelligent IT asset management system, and the system comprises a configuration asset management module which is used for automatically collecting IT asset information in a network, building a complete configuration item relation model, and supporting the dependency relation mapping and impact analysis between configuration items; the service desk management module is used for establishing a service catalog, defining a processing flow, response time and a service level protocol, automatically carrying out classification and priority evaluation on the received service requests through an intelligent classification engine, and distributing the service requests to proper processing personnel according to a preset rule; the contract supplier management module is used for full-life-cycle management of suppliers and contracts; the IT service financial module is used for multi-dimensional budget management and fine management of IT cost; and the multi-tenant management module is used for realizing entity separation and authority control. The problems of a traditional IT asset management system in the aspects of asset tracking, service management, cost control and the like are solved, and a set of complete IT service management solution is provided for enterprises.
Owner:BEIJING ITECHSHARE NETWORK INFORMATION TECH CO LTD

Load balancing and energy-saving optimization method and system for intelligent computing center

The invention relates to the technical field of load balancing optimization, in particular to an intelligent computing center load balancing and energy-saving optimization method and system, and the method comprises the following steps: obtaining task execution duration and resource state data, calculating a multi-dimensional index, carrying out the weighted analysis, dynamically outputting a regulation and control scheme, and achieving the load balancing and energy-saving optimization of an intelligent computing center. According to the method, response time comparison based on a service level protocol is introduced, a task execution duration distribution structure is clearly recognized, the abnormal task recognition precision is improved, and the judgment accuracy of an overload trend is enhanced by comparing resource utilization rate changes of adjacent periods in the aspect of node state monitoring; in the task allocation process, the available memory of the node and the resource adaptation degree are combined, real performance load performance is obtained through energy efficiency and throughput data cross analysis, task allocation better conforms to the actual energy consumption level, the resource waste risk is effectively reduced, the response flexibility of a scheduling strategy to system load changes is enhanced, and the task allocation efficiency is improved. And the task execution efficiency and the energy efficiency distribution accuracy are improved.
Owner:GUANGDONG AOFEI DATA TECHNOLOGY CO LTD

An intelligent computing power scheduling method and system based on dynamic programming

The present invention belongs to the technical field of data processing, and particularly relates to an intelligent computing power scheduling method and system based on dynamic programming. By real-time monitoring the current available resource information of multiple computing power clusters, calculating the resource difference value between clusters to evaluate the balance of resource allocation, and determining a preliminary computing power grouping scheme. On this basis, according to the historical task types and resource consumption characteristics, match the suitable task types for each group, and adjust the preliminary grouping scheme to form an optimized computing power grouping. Using the optimized computing power grouping, calculate the service capacity scores of each group according to the preset service level agreement, and provide a recommended set of computing power resource services to users after sorting by the scores. The present invention optimizes the computing power grouping through a dynamic evaluation mechanism, ensures the balanced resource allocation and can meet the requirements of different types of tasks, and improves the overall utilization rate and service quality of computing power resources.
Owner:SHENZHEN ZHIHAULI DIGITAL TECHNOLOGY CO LTD

Dynamic, infrastructure-based incident response and automated recovery system for cloud environments

A dynamic, infrastructure-aware incident response and automated problem resolution system (100) for cloud environments, comprising: (a) an infrastructure and topology mapping module configured to continuously scan, discover, and map virtualized and containerized cloud resources and their interdependencies in real time; (b) an incident detection and correlation module configured to ingest telemetry data from distributed monitoring sources and apply rule-based and machine learning models to detect, correlate and classify system incidents; (c) a context analysis and impact assessment module configured to analyse the scope, severity and business impact of incidents based on real-time infrastructure context and service dependency diagrams; (d) a policy-driven decision engine configured to dynamically select response actions based on predefined rules, compliance policies, service level agreements and historical incident data; e) an Automated Remediation Orchestrator configured to execute predefined or dynamic remediation playbooks through integrations with cloud orchestration and configuration tools; and (f) a feedback loop and learning module configured to collect post-incident data, evaluate the effectiveness of remedial actions, and continuously refine the detection and response logic using machine learning algorithms.
Owner:DOKANIA ADITY ARLINGTON

Data center uninterruptible power supply intelligent control method and device based on reinforcement learning

The invention discloses a data center uninterruptible power supply intelligent control method and device based on reinforcement learning, and relates to the technical field of energy management. The method comprises the steps that a health perception state space is constructed, and the state space comprises operation state features and standby battery multi-dimensional health vectors generated through training on a plurality of distributed uninterruptible power supply stations through a federated learning method; defining a multi-target reward function for comprehensively quantifying the economic cost based on the time-of-use electricity price, the standby duration satisfaction degree of the service level agreement and the battery life loss cost; through a reinforcement learning algorithm with a security constraint layer, based on the state space and the reward function, training an intelligent agent to learn an optimal power supply control strategy, the security constraint layer forcibly executing a preset operation security boundary in training and execution; and according to the learned optimal strategy, a real-time control instruction for the uninterruptible power supply is generated and executed.
Owner:WUHAN BAOGUDE TECH CO LTD

Application-specific SLA thresholds for sd-wan application aware routing

This disclosure describes techniques for routing application traffic on a network path based on an application-specific Service Level Agreement (SLA) threshold that may be dynamically and / or automatically determined. An edge device of an SD-WAN may send probes over the SD-WAN over multiple paths and may determine network telemetry data representing the network performance associated with the multiple paths. The edge device may then send the network telemetry data to a control plane. The control plane may also receive quality of experience (QoE) data indicating the quality of an application experience for a user. Based on the network telemetry data and the QoE data, an application-specific SLA threshold may be determined for the application. The edge device may then route traffic of the application through a path of the multiple paths based at least in part on the path satisfying the SLA threshold.
Owner:CISCO TECHNOLOGY INC

Automatic creation of adaptive application aware routing policies on a software-defined wide area network (sd-wan)

This disclosure describes techniques for improving routing policy awareness in a network. The method includes detecting, by a controller, an application initiated for use at an edge node of a network. Then, generating, by an analytics engine coupled to the controller, analytical data of traffic flow at the edge node of the network wherein the traffic flow is in accordance with a routing policy for routing traffic associated with the application. Further, routing of the traffic through a path from one or more paths configured at the edge node that is in accordance with at least a Service Level Agreement (SLA) for traffic flow. Also, in response to an SLA violation during routing of the traffic, causing an action, by the controller, of routing traffic flow through another path that is in accordance with at least the SLA for traffic flow based on analytical data received of the traffic flow.
Owner:CISCO TECHNOLOGY INC

Dynamic resource allocation method and system based on 5G slices

The invention discloses a dynamic resource allocation method and system based on 5G slices, and relates to the field of communication, and the method comprises the steps: collecting multi-domain network operation parameters and service portrait information; analyzing an access network resource utilization rate, a transmission link bandwidth, a core network queue length and slice quota information, and outputting a default probability of a slice service level protocol; calculating an elastic interval and a cross-slice borrowing matrix of slice resources in the digital twin model based on the default probability; based on the elastic interval and the cross-slice borrowing matrix, solving is carried out through a security reinforcement learning algorithm, and a target resource allocation vector and an action strategy are generated; and issuing the target resource allocation vector and the action strategy to an execution layer, controlling an access network scheduling weight, a transmission queue threshold and a core network session anchor point, and realizing slice resource dynamic allocation. According to the invention, the resource utilization rate is effectively improved, the cross-domain mismatching risk is reduced, and the service continuity and stability in a complex service scene are enhanced.
Owner:GUANGDONG LEGEND COMM CO LTD

Load-aware large model reasoning service routing method and device

The invention discloses a load-aware large model reasoning service routing method and device, relates to the technical field of computers, comprehensively captures the real load condition of a reasoning execution unit through multi-dimensional operation state data, realizes the accurate quantification of the load state in combination with a multi-index weighted evaluation model, and then adapts to a service demand dynamic distribution request to realize the routing of the load-aware large model reasoning service. Therefore, the reasoning request can efficiently match the optimal resource, the imbalance problem that part of nodes are overloaded and queued and part of nodes are idle is avoided, and the effects of adapting to the characteristics of high computing power demand, large response time fluctuation and the like of the large model reasoning service are achieved. Therefore, on the premise of guaranteeing different user service level agreement (SLA) requirements, the cluster resource utilization rate and the service response efficiency can be remarkably improved, and meanwhile, the stability and the scene adaptation capability of the large model reasoning service are enhanced.
Owner:太保科技有限公司

Internet data risk early warning and collaborative management system and method

The invention relates to the technical field of internet risk collaborative management, and discloses an internet data risk early warning and collaborative management system and method.The internet data risk early warning and collaborative management method comprises the steps that a service grid enhanced federal learning unified framework is constructed, and a tetrad structure is formed; a seamless integrated architecture of federal learning and a service grid is realized; developing a federal contribution evaluation mechanism based on a service level agreement; a self-adaptive service discovery and dynamic combination technology is realized, and an optimal service combination scheme is generated; constructing a federated aggregation algorithm of data quality perception, and introducing a quality weight factor optimization model for training; designing a multi-level cache strategy; according to the invention, through the fusion of federal learning and the micro-service architecture, the purpose of keeping efficient collaboration while protecting data privacy is realized, the original data of each participant is always kept locally, only necessary model parameters are shared, and the privacy leakage risk is reduced.
Owner:SUZHOU RAIYI INFORMATION TECH CO LTD

Generating long-term network changes from SLA violations

In one embodiment, a device obtains information regarding temporary routing patches applied to a network. Each temporary routing patch implements a routing change in the network for a specified amount of time to avoid or mitigate against a service level agreement violation. The device evaluates, using the information regarding the temporary routing patches applied to the network, a plurality of replay scenarios for the network. The device determines, based on the plurality of replay scenarios, a long-term configuration change for the network. The device provides an indication of the long-term configuration change for display.
Owner:CISCO TECHNOLOGY INC

Resource allocation method and device, equipment, storage medium and program product

The invention relates to a resource allocation method and device, equipment, a storage medium and a computer program product. The method comprises: receiving a resource allocation request of a target service; when the isolation level is a preset isolation level, acquiring network resource state information of the current network, and inputting the priority, the resource demand and the network resource state information corresponding to each network slice into a resource allocation model to obtain a target resource allocation result; the resource allocation model is used for executing a resource allocation strategy taking minimization of resource waste as an optimization target and satisfying service level protocol parameters corresponding to a plurality of network slices as constraint conditions; and carrying out resource allocation on each network slice based on the target resource allocation result. According to the content, the resource waste of each network slice can be minimized, so that the resource utilization rate is improved.
Owner:CHINA TELECOM CORP LTD TECHNOLOGY INNOVATION CENTER +1

System and methods for server power management

A system and methods are provided for improving power efficiency of a data center, including: acquiring training data including power caps, utilization rates, and a measure of Service Level Agreement (SLA) compliance of one or more computer servers of the data center; creating a model for determining power caps according to measured utilization rates of the one or more computer servers, wherein the determined power caps, when applied to the one or more computer servers, reduce power consumption and meet the measure of SLA compliance; and applying the model, according to subsequent data received during a second operating period, to determine a power cap to apply to the one or more computer servers, wherein the subsequent data includes a subsequent utilization rate of the one or more computer servers.
Owner:ZUTA CORE LTD

Server computing power resource dynamic scheduling method based on multi-objective optimization

The invention discloses a server computing power resource dynamic scheduling method based on multi-objective optimization, and relates to the technical field of server scheduling, and the method comprises the steps: obtaining real-time operation state data of a server cluster and attribute information of a to-be-scheduled computing task in response to a dynamic scheduling trigger event; based on the real-time operation state data and the attribute information, constructing a multi-objective optimization model; the multi-objective optimization model is solved, and a Pareto optimal solution set representing different resource allocation schemes is obtained; and selecting an optimal scheduling scheme from the Pareto optimal solution set based on a preset operation strategy. The method has the advantages that the dynamic multi-objective optimization model fusing the performance, the energy efficiency and the resource utilization rate is constructed, and online solving is performed by adopting the decomposition-based evolutionary algorithm, so that comprehensive optimization and optimal balance of the computing power resource utilization rate, the task processing efficiency and the overall energy efficiency of the system are realized on the premise of ensuring the service level agreement.
Owner:GUANGZHOU HERONG DIGITAL TECHNOLOGY CO LTD

Apparatus and method for guaranteeing service level agreement item of network slice in wireless communication system

The disclosure relates to a 5th generation (5G) or pre-5G communication system for supporting a data transmission rate higher than that of 4th generation (4G) communication systems, such as long term evolution (LTE). A method of performed by a radio access network intelligence controller (RIC) for guaranteeing a service level agreement in a wireless communication system is provided. The method includes transmitting, to an open radio access network distributed unit (O-DU), a subscription request message including configuration information for reporting whether the service level agreement is satisfied for each network slice or network slice group, receiving, from the O-DU through an E2 interface, an instruction message including information about whether the service level agreement is satisfied, and transmitting, to the O-DU, a control message including scheduling information set based on the instruction message.
Owner:SAMSUNG ELECTRONICS CO LTD

Techniques for cybersecurity event classification in dataflow management

A system and method for applying policies across data loss prevention (DLP) systems of a computing environment is presented. The method includes receiving a plurality of events, including a first event from a DLP system, and a second event from a second DLP system, each providing a software service to the computing environment; normalizing the plurality of events into normalized events based on a normalizing schema; configuring a generative artificial intelligence (AI) model to output an event summary based on: a normalized event, a metadata associated with the normalized event, and an enrichment; configuring the generative AI model to output a severity based on: the normalized event, the metadata, the enrichment, and a service level agreement; configuring the generative AI model to output a reason based on the severity and the event summary; and initiating a remediation action based on an output of the generative AI model.
Owner:CYERA LTD

Intelligent scheduling management system based on carbon footprint model

The invention provides an intelligent scheduling management system based on a carbon footprint model, and the system achieves the dynamic coupling of calculation task scheduling and the real-time carbon intensity of a power grid through the cooperation of a carbon footprint modeling engine, a dynamic scheduling controller, a resource state sensing layer and a feedback execution module. The problem that a traditional data center resource scheduling system is lack of carbon sensing capacity is effectively solved. By establishing the dynamic association between the power source and the geographic position and fusing the multi-dimensional equipment energy consumption characteristics and the task demand labels, the scheduling decision automatically responds to the fluctuation of the regional renewable energy sources, and the overall carbon footprint is remarkably reduced on the premise of guaranteeing the calculation performance and the service level agreement. Meanwhile, the improved multi-objective optimization algorithm can efficiently search for an optimal balance point in a solution space formed by carbon emission, default rate and economic cost, the resource energy efficiency utilization rate is further improved through an elastic expansion mechanism based on real-time state perception, and finally unification of data center operation environment benefits and economic benefits is achieved.
Owner:HUANENG ZHAOCAI DIGITAL TECHNOLOGY CO LTD +1

Micro-service instance redundant backup deployment method oriented to edge computing environment

The invention discloses a micro-service instance redundant backup deployment method oriented to an edge computing environment. The method comprises the following steps of: acquiring redundant backup deployment of a micro-service instance and selection of a main instance by adopting deep reinforcement learning T-DRL based on Transform; for businesses which do not meet the service level agreement (SLA), the actual business reliability is improved through micro-service instance switching priority degradation; and for the service meeting the service level agreement (SLA), the micro-service instance deployment cost is reduced through a pruning algorithm. According to the method, under the condition that the service level agreement (SLA) is guaranteed, the deployment cost of the micro-service instance is effectively reduced, the number of active edge nodes is minimized, and resource consumption in an edge computing environment is effectively reduced.
Owner:NANJING UNIV OF AERONAUTICS & ASTRONAUTICS

Methods, systems, apparatus, and articles of manufacture to cache media based on service level agreement type

Methods, apparatus, systems, and articles of manufacture are disclosed to cache media based on service level agreement (SLA) type. An example apparatus includes caching function execution circuitry to evaluate a caching function with (A) a type of an SLA corresponding to a profile associated with a device requesting the media and (B) metadata corresponding to an entry of the cache corresponding to the media, the profile corresponding to an identification (ID). The example apparatus also includes caching policy circuitry to, in response to the caching function indicating that the metadata satisfies the SLA, cause transmission of the entry of the cache to the device that requested the media.
Owner:INTEL CORP

Network operation and maintenance automatic management method based on deep learning

The invention discloses a network operation and maintenance automatic management method based on deep learning, and the method comprises the following steps: collecting operation and maintenance data, and carrying out the preprocessing of the operation and maintenance data, and obtaining a standardized data set; adopting a Mama selective state space network to generate an operation and maintenance state vector; inputting the operation and maintenance state vector into the improved CORAL model to generate an anomaly detection result; generating a root cause analysis result by adopting a causal inference method; generating candidate operation and maintenance actions by adopting a constraint modeling method in combination with a service level agreement rule; obtaining an optimal operation and maintenance action by adopting an action evaluation method and a risk analysis method, issuing and executing the optimal operation and maintenance action, and collecting execution feedback data; and generating an operation and maintenance audit report based on the anomaly detection result, the root cause analysis result and the execution feedback data. Intelligent, automatic and auditing management of the whole operation and maintenance process is realized, and the method can be widely applied to intelligent operation and maintenance scenes of a large-scale complex network.
Owner:SUZHOU YIYANG VALUE TECH DEV CO LTD

Multi-access point coordinated service periods

Multi-Access Point (AP) coordinated Service Periods (SPs) may be provided. Flow-set data is determined comprising data for one or more Quality of Service (QoS) flows-sets of one or more clients. The flow-set data is sent to one or more neighboring co-channel APs. Neighbor flow-set data is received comprising data for one or more neighbor QoS flow-sets from at least one of the one or more neighboring co-channel APs. Service Level Agreements (SLAs) are established for the one or more QoS flow-sets and the one or more neighbor QoS flow-sets based on the flow-set data and the neighbor flow-set data. One or more SPs are scheduled for at least one of the one or more QoS flow-sets and the one or more neighbor QoS flow-sets based on the SLAs.
Owner:CISCO TECHNOLOGY INC

System and method for dynamically adjusting service level agreement in a communication environment

Disclosed is a method (500) for adjusting Service Level Agreement (SLA) parameters in a communication environment (100). The method includes collecting 5 data associated with workload, resource utilization, and performance metrics. The method further includes setting one or more SLA parameters for one or more services included a SLA. Further, the method includes predicting a future workload pattern, resource requirements, and future SLA breaches by analyzing the collected data. Furthermore, the method includes evaluating a performance of the one or more 10 services against SLA target and the future workload pattern. Furthermore, the method includes adjusting the SLA by adjusting the one or more SLA parameters in real-time to maintain a consistent service level in the communication environment.
Owner:JIO PLATFORMS LTD

Provisioning data to a plurality of data consumers in an organization

A modular data integration system comprising a server system configured to ingest a plurality of data object from a plurality of data sources into a data lake, data warehouse, or both according to business use-cases for a plurality of data consumers. The business use-cases allow the modular data integration system to ingest data objects through independent data channels which meet the requirements of a business purpose and conform with a service level agreement.
Owner:MORGAN STANLEY SERVICES GROUP INC