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117840results about "Resources" patented technology

Assignment manager

A method, a program product, and a system for assigning resources to tasks in a rule based, resource constrained system. This is done by receiving as inputs tasks and task attributes; resources and resource attributes; and assignment rules. These inputs are used to searching a database of tasks, task attributes, and assignment rules thereof, to search a database of resources including resource attributes thereof, and to retrieve resources based upon the resource attributes. Resources are assigned to tasks based upon matches and scores of the resource attributes, the task attributes, and the assignment rules.
Owner:ORACLE INT CORP

Method for supplying automatic status updates using electronic mail

A method is disclosed for automatically updating the status of customers' orders and shipments via electronic mail without using a human attendant to create and send the electronic mail messages. Preferably implemented in software, the updating method allows a large set of customers to be periodically updated over a computer or communications network via electronic mail. The method utilizes a database for maintaining order and shipping status and other relevant information.
Owner:EBAY INC

Multi-layered online calendaring and purchasing

A computer-implemented method and system for generating and displaying a calendar containing user-selected events from user-selected categories. A plurality of categories of events are provided. The user can select which categories are of interest, and then select individual events within those categories. Events are overlaid on a calendar unique to the user. Calendars may also be shared among a number of selected users, if desired. Online purchasing and related actions can be associated with each event.
Owner:AOL LLC A DELAWARE LLC

Method and apparatus for product lifecycle management in a distributed environment enabled by dynamic business process composition and execution by rule inference

InactiveUS20040162741A1Detect and resolve conflictOffice automationResourcesDistributed servicesNetwork topology
A system and method for supporting Product Lifecycle Management over a distributed service network topology that connects a hierarchy of functional domains, each domain having a service ontology and one or more service composition schemas defined by the service ontology. Each service composition schema models a business process in its domain. Descriptions of services provided to each domain are published to a service repository by providers of the services, in conformity with one of the service composition schemas. There is a business process proxy provided by the service provider for each service description, which encapsulates for public access the internal processes of the service provider. The invention makes use of an event messaging protocol that enables service collaboration and ad-hoc workflow composition. Each business process is implemented by an ad-hoc workflow comprised of one or more tasks connected by one or more business rules. For each business process there is a business flow manager that dynamically composes ad-hoc workflow prior to execution and dynamically modifies the ad-hoc workflow as the business process executes. The business flow manager uses backward-chain inferencing and then forward-chain inferencing to generate the ad-hoc workflows, based on user identification of a target task. The business flow manager is able to stop execution of the workflow and regenerate a workflow for remaining tasks in response to events received over the network from service providers, and is also able to detect conflicts in the workflows at composition time and at execution time.
Owner:IBM CORP

Method and apparatus for resource allocation when schedule changes are incorporated in real time

A plurality of resources, typically service operatives, are allocated to a plurality of tasks by a method in which initial information relating to the tasks to be allocated and the resources available to perform the tasks is provided. An initial series of schedules is first generated allocating resources to the tasks, and then modifying the individual schedule of at least one resource in response to updated information. Changes to individual schedules may be made in response to such updated information independently of the schedule generation. The initial, series of schedules may be generated in a two-stage process in which a rule-based system allocates tasks selected as being difficult to allocate (e.g., because they are linked to other tasks). then a stochastic (non-systematic) search system compiles the rest of the schedule. Periodically, the stochastic system may be interrupted to allow a further rule-based system to analyze the schedules created thus far, and fix the best ones in the schedule, so that the stochastic system can then concentrate on improving the remaining schedules. In order to allow the system to handle rapid changes in the requirements for tasks and the resources, on a scale faster than the time required to generate the schedules, a schedule modification system is arranged to make changes in the short term in between schedule updates delivered by the schedule generation system.
Owner:TRIMBLE MRM

Detecting Behavioral Patterns and Anomalies Using Activity Profiles

Activity data is analyzed or evaluated to detect behavioral patterns and anomalies. When a particular pattern or anomaly is detected, a system may send a notification or perform a particular task. This activity data may be collected in an information management system, which may be policy based. Notification may be by way e-mail, report, pop-up message, or system message. Some tasks to perform upon detection may include implementing a policy in the information management system, disallowing a user from connecting to the system, and restricting a user from being allowed to perform certain actions. To detect a pattern, activity data may be compared to a previously defined or generated activity profile.
Owner:NEXTLABS

Scheduling and planning maintenance and service in a network-based supply chain environment

InactiveUS7716077B1Simple personalization processTechnology managementResourcesData synchronizationExternal data
A system, method and article of manufacture are provided for administrating a network-based supply chain on a network. Operation of entities is monitored. Entities include server processes, disk space, memory availability, CPU utilization, access time to a server, and / or a number of connections in a network-based supply chain. Items including merchandising content, currency exchange rates, tax rates, and / or pricing in the network-based supply chain are updated at predetermined intervals. In addition, external data stored separately from the network-based supply chain is synchronized with internal data stored on the network-based supply chain. Contact information received from users of the network-based supply chain is also managed. Users include service providers and manufacturer utilizing the network-based supply chain. The items are altered based on profiles of the users of the network-based supply chain.
Owner:ACCENTURE GLOBAL SERVICES LTD

System and methods for intelligent routing of customer requests using customer and agent models

System and methods for intelligent routing of requests from customers to agents where a request is received at a service center from a customer. Identification information related to the customer is accessed. Background information on the customer is retrieved from a storage facility. Task and attitude information about the customer is gathered. A model of the customer is created. Models for at least two agents are created. A performance optimizing calculation is performed that matches the customer model and the models for the at least two agents. A best match agent from the at least two agents is determined based on the matching. The customer request is routed to the best match agent.
Owner:SBC TECH RESOURCES

Computer-implemented system and method for project development

The present invention generally relates to an inventive automated system, and method for its use, including a computer having a computer program defining three development phases including project proposal development, business proposition development, and implementation for market introduction. The project proposal development phase includes a unique idea verification feature by automated reference to an internal knowledge repository and database. The computer is coupled for intercommunication to a plurality of stations or clients from which respective authorized users each have a browser-based interface with the computer.
Owner:KRAFT FOODS GRP BRANDS LLC

Worker and document management system

The method, system and a computer program and a computer product for managing workers and documents is provided. The method includes storing industry representations and a list of workers with data related to the workers, linking the industry representations to the workers and selecting at least one worker from based on the industry representations for that worker. The method also includes scheduling workers to a job based on whether they have all of the required industry representations. In addition, the method includes uploading industry representations and bar code scanning industry representations into the database. The method further includes dispatching said industry representations to other users and automatically mapping fields of the dispatched data in the destination database. In addition, the method includes selectively encrypting only sensitive fields in data transmission between two entities.
Owner:IDOCUMENTS

Intergrated reservoir optimization

A method of managing a fluid or gas reservoir is disclosed which assimilates diverse data having different acquisition time scales and spatial scales of coverage for iteratively producing a reservoir development plan that is used for optimizing an overall performance of a reservoir. The method includes: (a) generating an initial reservoir characterization, (b) from the initial reservoir characterization, generating an initial reservoir development plan, (c) when the reservoir development plan is generated, incrementally advancing and generating a capital spending program, (d) when the capital spending program is generated, monitoring a performance of the reservoir by acquiring high rate monitor data from a first set of data measurements taken in the reservoir and using the high rate monitor data to perform well-regional and field-reservoir evaluations, (e) further monitoring the performance of the reservoir by acquiring low rate monitor data from a second set of data measurements taken in the reservoir, (f) assimilating together the high rate monitor data and the low rate monitor data, (g) from the high rate monitor data and the low rate monitor data, determining when it is necessary to update the initial reservoir development plan to produce a newly updated reservoir development plan, (h) when necessary, updating the initial reservoir development plan to produce the newly updated reservoir development plan, and (i) when the newly updated reservoir development plan is produced, repeating steps (c) through (h). A detailed disclosure is provided herein relating to the step (a) for generating the initial reservoir characterization and the step (b) for generating the initial reservoir development plan.
Owner:SCHLUMBERGER TECH CORP
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