The invention relates to a
simulation dialogue partner training
system based on a
large model. The
simulation dialogue partner training
system comprises a product
knowledge base module, a question and answer
library construction and management module, a pair
training simulation module, a stage control module, a supernatural voice dialogue module, a verbal skill prompt module, a real-time evaluation module and a dialogue summary report module. The intelligent partner training
system for customer communication training has high
simulation dialogue ability, flexible configuration ability and a perfect evaluation feedback mechanism, can effectively replace a traditional scripted training or real person simulation partner training mode, and improves the communication actual combat ability of front-line personnel such as sales personnel and customer
service personnel. According to the invention, low-efficiency links in a traditional training mode are replaced by an intelligent means, the
training quality, the
standardization degree and the reproducibility are improved, an enterprise is finally assisted to create a more professional and efficient customer front-line team, and the system can be widely applied to scenes such as enterprise training, new employee on-duty training and product popularization preparation.