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1120 results about "E-commerce" patented technology

E-commerce (electronic commerce) is the activity of electronically buying or selling of products on online services or over the Internet. Electronic commerce draws on technologies such as mobile commerce, electronic funds transfer, supply chain management, Internet marketing, online transaction processing, electronic data interchange (EDI), inventory management systems, and automated data collection systems. E-commerce is in turn driven by the technological advances of the semiconductor industry, and is the largest sector of the electronics industry.

E-commerce platform security authentication system and method

The invention relates to the technical field of safety certification, in particular to an electronic commerce platform safety certification system and method. The method comprises the following steps: acquiring platform login identity information, performing field migration and recombination, constructing an identity information tracing chain, performing multi-domain splitting on the tracing chain, generating a domain segmentation identity chain, performing identity risk assessment based on the multi-domain splitting, generating risk parameters, and performing parallel fusion authentication according to the risk parameters and the domain segmentation identity chain. The method comprises the steps of generating an initial security authentication result, logging in through a disguise platform, collecting login environment change data, verifying environment authenticity and performing security judgment to obtain login environment security data, performing platform login re-authentication by utilizing the security data and the initial authentication result, updating a login state and establishing a repeated authentication mechanism. According to the invention, a set of more comprehensive security protection system is formed through a multi-level security authentication strategy.
Owner:WENZHOU OUHAI TINGTE USED CAR TRADING CO LTD

Multi-modal user intention understanding and personalized shopping guide generation method and system

The invention relates to the technical field of shopping guide, in particular to a multi-mode user intention understanding and personalized shopping guide generation method and system, and the method integrates vision, voice and touch screen data to construct a commodity and user intention knowledge graph. Through a cross-modal contrast learning architecture and deep feature learning of user intentions, precise commodity matching and sorting are realized; and in combination with a knowledge-enhanced semantic alignment model, generating a personalized recommendation verbal skill, and making a shopping guide strategy by using a sequence-to-sequence neural network. Complementary information among different modal data can be captured, a unified semantic representation space can be learned, and the accuracy of user intention understanding is greatly improved; the system breaks through the technical barriers, significantly improves the intelligent shopping guide capability of the e-commerce platform, rebuilds the shopping experience of the user, shows huge commercial value, and injects new power for industry development.
Owner:谷明康

Electronic commerce inventory intelligent optimization method based on big data

The invention discloses an electronic commerce inventory intelligent optimization method based on big data, and relates to the technical field of big data, and the method comprises the steps: inputting a Pareto optimal solution set into a Mean-Field multi-agent game model and a federal learning framework coordination node strategy, and generating an optimization strategy set containing an elastic safety interval and emergency pairing allocation; optimizing a strategy-driven autonomous evolution type performance mechanism, matching commodity nodes with warehouse nodes, triggering re-routing, and generating a dynamic transport capacity scheduling scheme including AGV collaborative transportation, unmanned aerial vehicle emergency distribution and carbon emission decomposition; the dynamic transport capacity scheduling scheme triggers multi-resolution digital twinborn verification, microscopic discrete event simulation and macroscopic agent model collaborative evaluation are carried out, a simulation verification report is generated, and a multi-resolution digital twinborn verification mechanism carries out multi-resolution digital twinborn verification through collaborative optimization of microscopic discrete event simulation and macroscopic agent rules. And the transport path priority and carbon emission budget allocation are dynamically corrected, and the performability of the elastic strategy set is ensured.
Owner:SHANGHAI JINCHENG LIANKE NETWORK TECHNOLOGY CO LTD

E-commerce sales platform background data management method and system

The invention relates to the technical field of e-commerce data processing, in particular to an e-commerce sales platform background data management method and system. The method comprises the following steps: S1, collecting a commodity dynamic data stream, a user behavior event stream and a promotion strategy stream in real time, and generating a standardized data stream through time sequence alignment; s2, constructing a dynamic coupling data cube; s3, executing a real-time decision: in response to the payment request, selecting an inventory distribution or replacement commodity pushing strategy based on a commodity-user coupling matrix value; in response to the resource overload state, triggering a resource scheduling strategy; and S4, dynamically adjusting calculation parameters of the coupling matrix according to decision execution feedback. By solving the problems of real-time standardization processing of multi-source heterogeneous data and real-time coupling of dynamic inventory and user behaviors, the data processing capacity, inventory distribution efficiency and recommendation accuracy of the platform are remarkably improved.
Owner:FUZHOU WEIXIANG INFORMATION TECH CO LTD

Electronic commerce promotion method and system based on cloud computing

The invention relates to the technical field of e-commerce, in particular to an e-commerce promotion method and system based on cloud computing, and the method comprises the following steps: building a user behavior sequence through log collection, extracting a sudden change point through dynamic time warping, generating a dynamic parameter through segmented integral, calculating a difference degree through gray correlation analysis, and reconstructing a weight set. And flexibly scheduling advertisement resource distribution, and generating a delivery instruction. According to the method, user click stream data is collected, a behavior sequence model is constructed, continuous dynamic characteristics of user browsing tracks are captured, time sequence relevance is analyzed, fluctuation peak points of user behavior paths are aligned, interest mutation nodes are captured, abnormal behavior modes are recognized, and implicit preferences and explicit feedback parameters in the interaction process are quantified. Establishing an associated feature analysis mechanism, resetting advertisement weight parameters, matching real-time requirements of users with putting strategies, mapping weights to distributed advertisement nodes, dynamically scheduling computing resources, adapting display requirements and resource allocation, and forming a closed-loop optimization link.
Owner:LIANYUAN YUNMA TECH E-COMMERCE CO LTD

E-commerce personalized recommendation method based on cross-domain collaborative filtering

The invention discloses an e-commerce personalized recommendation method based on cross-domain collaborative filtering, and relates to the technical field of e-commerce, and the method comprises the steps: collecting and preprocessing data, including user behavior data and commodity attribute data, of different fields of an e-commerce platform; materializing the collected data in different fields, and integrating the data into a structured e-commerce knowledge graph; and constructing a user-based cross-domain collaborative filtering model based on the behavior data of the user in the multiple fields, and predicting commodities in which the user is interested. By integrating data in different fields and constructing user portraits and commodity portraits, the problem of inaccurate recommendation caused by data heterogeneity in a traditional recommendation system is effectively solved, interests and preferences of users in different fields can be more accurately captured through cross-domain data association analysis, and the recommendation efficiency is improved. Therefore, personalized recommendation better meeting the requirements of the user is provided for the user, the recommendation accuracy and satisfaction degree are remarkably improved, and the user stickiness and the platform competitiveness are enhanced.
Owner:YUNNAN HUAWU TECHNOLOGY CO LTD

Method for intelligently pushing commodity display according to user behavior habits

The invention relates to a method for intelligently pushing commodity display according to user behavior habits, and belongs to the technical field of artificial intelligence and electronic commerce recommendation systems. Aiming at the problems of low recommendation accuracy and insufficient real-time performance caused by dynamic change of user behaviors in the existing commodity pushing technology, the method comprises the following steps of: acquiring multi-dimensional data such as user browsing tracks, click preferences, purchase records and page staying duration, and constructing a dynamic user portrait in combination with a time sequence analysis and clustering algorithm; fusing real-time behavior feedback by adopting an improved collaborative filtering algorithm, mining potential association between behavior characteristics and commodity attributes through a deep learning model, and establishing an adaptive weight adjustment mechanism; and finally, a personalized commodity sorting strategy is generated based on the current scene and behavior trend prediction of the user, and dynamic optimization of the pushed content is realized. The method can be applied to an e-commerce platform, an advertisement putting system and a mobile application, the recommendation accuracy, the user conversion efficiency and the platform sales volume are remarkably improved, and meanwhile computing resource consumption is reduced.
Owner:NANJING CHAOAIMAOMAO E-COMMERCE CO LTD

Conversational commerce optimization for ai-based virtual assistants

Implementations of the present disclosure provide receiving, by a conversational commerce optimizer system, a user input from a user, the user input being provided to a chatbot of an e-commerce platform, providing a refined query based on the user input, selecting, by the conversational commerce optimizer system, a foundation model that is to be queried using the refined query, determining a set of search results from a database that stores data representative of products available through the e-commerce platform, prompting the foundation model using a prompt that is generated based on the refined query and the set of search results, the foundation model providing an output responsive to the prompt, and providing a response to the user through the user interface of the chatbot, the response being generated based on the output.
Owner:ACCENTURE GLOBAL SOLUTIONS LTD

E-commerce information rapid retrieval method

The invention discloses a quick retrieval method for e-commerce information, and relates to the technical field of e-commerce information.The method comprises the steps that features are extracted, multi-modal feature learning is conducted through image-text semantic matching and high-order semantic fusion, and commodity retrieval efficiency and accuracy are optimized through hash coding; analyzing and structuring user query through natural language processing and a deep semantic reasoning technology, and extracting a user intention in combination with numerical reasoning and logic processing; commodity matching is accelerated through Hash coding and approximate nearest neighbor retrieval, a retrieval result is optimized in combination with image-text semantic fusion and multi-factor sorting, and recommendation accuracy and personalization are continuously improved through a user feedback mechanism; the interpretability of a result is enhanced through reasoning chain echoing, and commodity recommendation is dynamically optimized by utilizing user feedback and reinforcement learning. According to the technical method, a more efficient, accurate and personalized commodity retrieval scheme is provided for the e-commerce platform, and the technical method has a wide application prospect.
Owner:SHENZHEN CHONGZHENG IND CO LTD

Live broadcast e-commerce compliance auditing method and system based on penetration type supervision

The invention discloses a live broadcast e-commerce compliance auditing method and system based on penetration type supervision, and relates to the technical field of e-commerce compliance supervision, and the method comprises the steps: carrying out the Hash abstract calculation of a judgment result data set and a multi-source data set, carrying out the partitioning storage of the data set in a block chain, verifying the storage process through a timestamp and a multi-node consensus protocol, and carrying out the verification of the verification result; forming an evidence storage data chain; automatically matching the evidence storage data chain with a compliance rule, identifying potential illegal behaviors and risk levels, and forming a compliance result set; performing fusion calculation on the compliance result set, historical violation records and user feedback data to generate a comprehensive risk score, and automatically triggering real-time compliance intervention measures according to the comprehensive risk score to form an intervention result set; and re-storing the intervention result set, the comprehensive risk score and the violation behavior in the block chain to form a closed-loop evidence storage data chain. According to the invention, supervision transparency is enhanced, data integrity is ensured, and reliable support is provided for real-time intervention and closed-loop auditing.
Owner:CHINA NAT INST OF STANDARDIZATION

System, process, and method for gamifying physical assets, digital assets, and virtual assets through advertising and e-commerce employing personalized digital twin LLM chatbot

System, process, and method for gamifying physical assets, digital assets, and virtual assets through advertising and e-commerce, and system and method for personalized digital twin LLM chatbot gamification in e-commerce and emotional intelligence development. The first aspect of the invention is a system and process for creating and training a personalized digital twin LLM chatbot assistant. The digital twin is personalized for a given human user using training data regarding the human user. A second aspect of the invention is a system and process of creating and playing an e-commerce game, including the mechanics of the game. The e-commerce game may be created and / or played by employing personalized digital twin LLM chatbot assistant such as that described in the first aspect of this invention. State of the art technologies such as sensors, IoT devices, wearable devices, and VR / XR / AR can be integrated into the game.
Owner:ANGELES JOEL P

Camping wagon

A camping wagon achieves high portability and large capacity. Meanwhile, the camping wagon features lower sales costs and more cost-effective packaging in the e-commerce field. In the camping wagon, each of four corners of a folding bottom frame is provided with one support rod; one first folding side frame is provided between each two adjacent support rods in a width direction of the folding bottom frame, and one second folding side frame is provided between each two adjacent support rods in a length direction of the folding bottom frame; upper side ends of two second X-shaped movable frames of the second folding side frame are respectively hinged to corresponding support rods through linkage rods; and two upper side ends of one third X-shaped movable frame of the first folding side frame are respectively hinged to corresponding support rods through linkage rods.
Owner:HANGZHOU YIJIAYI CROSS-BORDER ELECTRONIC COMMERCE CO LTD

Grouping federal recommendation method based on bilateral additive article embedding

The invention provides a grouping federal recommendation method based on bilateral additive article embedding. A central server constructs a double-layer article embedding characterization structure under a federated learning framework: a client locally maintains user personalized embedding and an article local personalized embedding matrix, and a server generates global group shared article embedding through a dynamic clustering grouping mechanism; superposing global sharing embedding and local personalized embedding by adopting an additive fusion strategy to generate user side personalized article characterization; a progressive course learning scheme is designed, and smooth transition from complete personalization to additive representation is realized by dynamically adjusting a regularization weight coefficient; and a grouping and clustering process is optimized in combination with a knowledge migration strategy, and collaborative knowledge sharing across user groups is promoted. In a client local training stage, a personalized recommendation loss function based on binary cross entropy is constructed, global shared embedding and local embedding parameters are synchronously updated, and a server side updates a global model through grouping federation aggregation. On the premise of protecting user privacy, the problems that in traditional federated recommendation, article characterization is simplified, and personalized perception is insufficient are effectively solved, the accuracy of a recommendation system is remarkably improved, communication overhead is reduced, and the method is suitable for personalized recommendation services of privacy sensitive scenes such as e-commerce and content platforms.
Owner:CHONGQING UNIV OF POSTS & TELECOMM

Electronic commerce transaction verification system based on block chain

The invention relates to the technical field of transaction verification, in particular to an electronic commerce transaction verification system based on a block chain, and the system comprises a transaction identity verification module, a fund flow monitoring module, an order payment state confirmation module, an abnormal transaction comparison module and a risk control strategy adjustment module. According to the invention, identity verification is carried out by using the hash calculation of the timestamp, the device identifier and the user public key and the block chain technology, so that the authorization and override accuracy of the transaction request is ensured, dynamic monitoring and trend analysis are carried out on the fund flow direction, including the measurement of the fund flow path and the evaluation of the fund transfer change rate, and the fund transfer accuracy is improved. The method effectively monitors the stable flow condition of funds, improves the recognition capability of transaction abnormity through integrating multi-source data analysis, enhances the real-time performance and accuracy of risk management, improves the safety and transparency of transaction, enhances the rapid response capability of abnormal behaviors, and improves the safety and reliability of the transaction. And higher-level trust and security assurance are brought to the user and the platform.
Owner:SHENZHEN XIAOTUDOU TECHNOLOGY CO LTD

Electronic commerce management system and method based on big data

The invention relates to the technical field of electronic commerce dynamic management, and particularly discloses an electronic commerce management system and method based on big data, and the method comprises the steps: collecting the data of each commercial operation node of an electronic commerce platform, and carrying out the real-time collection and time serialization processing of the data; the transmission quantity, the flow direction and the interaction frequency of the collected data are analyzed, interaction modes among different operation nodes are monitored, and potential abnormal interaction nodes are identified; based on the abnormal interaction node, calculating a failure node coefficient for judging whether the node has a failure risk; for non-failure nodes, constructing a multi-dimensional risk assessment model, predicting future risks of the nodes by adopting a random forest algorithm, and calculating risk coefficients; through comprehensive analysis of the node abnormal coefficient, the failure node coefficient and the risk coefficient, priority early warning and emergency processing are performed on the high-risk node, so that the operation risk is effectively prevented, and the stability and the response capability of the platform are improved.
Owner:DONGGUAN INFORMATION TECH SCHOOL

Intelligent customer service implementation system and method based on digital human

The invention relates to the technical field of e-commerce, and particularly discloses an intelligent customer service implementation system and method based on a digital human, which utilizes a natural language processing technology based on deep learning to perform semantic analysis on commodity information and interaction content input by a user. And mining semantic feature expressions of the user interaction information and each piece of commodity information, determining the commodity information required by the user based on the semantic similarity between the user interaction information and each piece of commodity information, and returning corresponding commodity introduction information. In this way, more personalized and efficient customer service can be provided for the user, so that the user experience and the service efficiency of the customer service system are improved.
Owner:HAIKOU ZOTING INFORMATION TECHNOLOGY CO LTD

Electronic commerce product live broadcast selling voice monitoring method and system

The invention discloses an electronic commerce product live broadcast selling voice monitoring method and system, and relates to the technical field of voice monitoring, and the method comprises the steps: carrying out the sound source separation of a live broadcast audio stream, extracting an anchor sound track, and generating a structured semantic unit; constructing a knowledge graph, calculating cosine similarity between entities in the semantic unit and nodes of the knowledge graph, updating the knowledge graph, and calculating illegal path propagation probability; dynamically adjusting a time window according to the entity density of the semantic units, aggregating the semantic units in the window to generate event objects, detecting associated event pairs, and combining to form an event chain; according to the method, the comprehensive risk value of the current live broadcast is calculated through the maximum violation path propagation probability, the total duration and the audience report frequency of the event chain, the risk level is divided according to the comprehensive risk value, and the hierarchical response measure is executed, so that the problems of difficulty in hidden violation verbal skill identification and weak cross-time violation element association in e-commerce live broadcast selling are solved, and the user experience is improved. And the accuracy and integrity of illegal behavior monitoring are obviously improved.
Owner:HANGZHOU NAT E-COMMERCE PROD QUALITY MONITORING & DISPOSAL CENT

A system for personalized product recommendations using AI / ML APIs in an e-commerce platform

A system for personalized product recommendations in an e-commerce platform, comprising: a user data collection module configured to collect browsing history, purchase records, search queries, and demographic information; a data preprocessing module configured to apply cleaning, feature extraction, and natural language processing (NLP) techniques to structure raw data; a product information management module configured to extract, classify, and update product attributes using NLP and image recognition; a recommendation engine that uses machine learning models, including collaborative filtering, content-based filtering, and deep learning techniques, configured to generate personalized product recommendations; a contextual filtering module configured to dynamically refine recommendations based on real-time factors such as user location, device type, and market trends; a feedback learning module configured to continuously update recommendation models using user ratings, reviews, and engagement metrics; and an API integration module configured to enable seamless connectivity with third-party e-commerce applications, inventory management systems, and analytics tools.
Owner:CHINTADRIPET DILLIBATCHA SUHASAN EVERETT

Electronic commerce data processing method and system

The invention relates to the technical field of e-commerce, in particular to an e-commerce data processing method and system.The e-commerce data processing method comprises the following steps that based on user search data, the similarity between keywords and commodity titles is recognized, stable behavior fragments are extracted to generate a matching relation set, keyword sorting is optimized to form a semantic triggering sequence, and the matching relation set is extracted; and analyzing behavior chain identification jump nodes to extract switching points, reconstructing partition frequency output acquisition priorities, and aggregating regional active data streams. According to the method, the matching relation is constructed through the similarity of the keywords and the commodity titles, the semantic logic of the search path is enhanced, the user intention recognition precision is improved, the keyword sorting is optimized by analyzing the click sequence and frequency, the path turning point extraction capability is improved, and the attention is guided to be dynamically adjusted through the commodity partition click change; regional data streams are classified and aggregated according to active time periods, refined recommendation and efficient data scheduling are realized, and the accuracy and personalization of e-commerce data processing are enhanced.
Owner:JILIN COMM POLYTECHNIC

Ecommerce messaging systems and methods for implementing in-app stores and order workflows

An ecommerce messaging system described herein comprises one or more ecommerce extension apps that interact with a messaging app. These embodiments leverage the extension core to manage session apps and smart services for using tap-to-message and tap-to-update processes to generate, update, and manage order workflows and in-app stores through branded messages communicated between customer and seller session apps to share message transcripts on devices of the same user groups via the messaging host, empower ecommerce with action-key-based communication, serialize-deserialize processes, and dynamic update propagation, manage return-refund workflows with temporary tables until one-time entity data model updates can be performed for session apps, and configure multi-store shopping systems on sellers' multiple devices using a store-as-a-service model to enable distributors to distribute production copies of assigned stores to authorized publishers to add custom promotions, which will be published together as production copies to their subscribed user groups for multi-store shopping and tracking.
Owner:CHENG JOSEPH C +1

Personalized analysis method for cultural and creative products based on collaborative filtering

The invention relates to the technical field of electronic commerce, in particular to a personalized analysis method for cultural and creative products based on collaborative filtering, which comprises the following steps: acquiring browsing, collection and purchase behavior data of a user, calculating interval change of adjacent behaviors, and adjusting behavior influence based on browsing frequency, collection density and purchase conversion. And calculating a behavior contribution proportion in combination with the collection frequency and the stay duration, and extracting a short-term behavior trend to obtain a user behavior change trend parameter. According to the method, the behavior change rate and the time interval are combined for screening, the recommended content can quickly adapt to user interest changes, the recommendation matching degree is improved through utilization of social interaction data, social recommendation is more targeted, the scene applicability of the recommended content is enhanced through consideration of environmental factors such as geographic positions and weather, and the user experience is improved. The dynamic calculation of the multi-dimensional weight optimizes the recommendation sequence, and improves the long-term effectiveness and user experience of the recommendation system.
Owner:SHANDONG AGRI & ENG UNIV

Intercommunication management system and method based on e-commerce supply chain

The invention discloses an intercommunication management system and method based on an electronic commerce supply chain, and belongs to the technical field of intercommunication management. Obtaining commodity order information and order time information in a single supply chain in the e-commerce platform, and constructing a commodity order time chain; constructing a commodity order time-total sales coordinate system based on the commodity order time chain; constructing a commodity sales fluctuation curve based on the commodity order time-total sales coordinate system, and calculating the slope of the commodity sales fluctuation curve; calculating a commodity sales overall trend index based on the commodity sales fluctuation curve slope; calculating the trend correlation degree of the commodity order time chain in different days based on the commodity sales overall trend index; and analyzing and performing supply chain intercommunication management based on the trend correlation degree. By predicting the sales trend, the intelligent and dynamic optimization of supply chain management is realized, and the operation efficiency and market adaptability of the supply chain are improved.
Owner:JIANGSU VOCATION & TECHNICAL COLLEGE OF FINANCE & ECONOMICS

E-commerce intelligent customer service AI dynamic duty and automatic recovery system

The invention discloses an e-commerce intelligent customer service AI dynamic duty and automatic recovery system, and relates to the technical field of e-commerce service optimization, and the system comprises the steps: calculating a problem emergency degree value based on a multi-dimensional evaluation index through a problem emergency degree judgment module, and achieving the dynamic evaluation of the priority of a problem; through a manual customer service switching module, a dynamic weight distribution mechanism is adopted to distribute problems to manual service seats corresponding to professional skills; analyzing the dialogue content of the customer service and the user in real time through a dialogue context analysis module, and generating a dialogue satisfaction curve; through an AI customer service switching module, when the satisfaction curve tends to be stable, the dialogue is handed over to the AI customer service for continuous service; and service strategy optimization is carried out based on the dialogue historical record and the knowledge base through an optimization module. According to the invention, an efficient and intelligent service mechanism is constructed from the aspects of emergency degree evaluation, manual and AI customer service collaborative service, dynamic optimization and the like, and the response efficiency and user experience of a customer service system are improved.
Owner:ZHIHUI PAVILION (CHENGDU) TECHNOLOGY CO LTD

Sales promotion using product comparison

ActiveUS12380467B2CommerceE-commerceProduct base
Methods and apparatus are disclosed regarding an e-commerce system that promotes sales of products based on product comparisons. Some embodiments may present a marketing message that justifies a price difference between presented products based on attribute differences between the presented products.
Owner:TRANSFORM SR BRANDS LLC

Multi-industry fusion Internet service platform and method based on data platform, and storage medium

The invention relates to the technical field of industrial digital transformation and e-commerce, and particularly discloses a multi-industry fusion Internet service platform and method based on a data medium platform and a storage medium, and the platform comprises the data medium platform which is used for carrying out the unified management and analysis of the data of each industry; the operation planning center is responsible for marketing activity planning and content management of the platform; the AI center is used for collecting and preprocessing the data extracted by the platform and the data generated by the platform system, then constructing a vector database, and further training and optimizing the constructed intelligent recommendation model, the dynamic pricing model and the intelligent customer service model; the constructed intelligent customer service model, the intelligent recommendation model and the dynamic pricing model are used for intelligent marketing and intelligent customer service; a member center; a customer service center; a commodity service center; a transaction center; a personal center; and a management center.
Owner:YUNNAN LIANHENG LIZHONG TECH CO LTD

Supplier material market price evaluation method and system based on AI networking search

The invention discloses a supplier material market price evaluation method and system based on AI networking search, belongs to the technical field of electronic commerce and data processing, and provides a double-weight confidence model based on time sequence fluctuation and statistical deviation, data are grouped according to platform types and suppliers, a price fluctuation oscillogram is generated for each group of data, and the price fluctuation oscillogram is calculated. Calculating average price and standard deviation in the group; the global average price is introduced, the confidence coefficient of a single group of data is dynamically quantified through a normalization formula, low weight is given to high-fluctuation and high-deviation data, noise interference is effectively suppressed, and the reference of the finally output optimized market price is improved; in addition, structured data with timestamps are generated and the grouping average price and confidence factor of each platform are synchronously output, so that purchasing personnel are assisted to transversely compare the quotation rationality of suppliers; and finally, the output optimized market price is fused with multi-source high-confidence data, so that enterprises are helped to accurately grasp the market price interval, and the bargaining capability and the purchasing efficiency are improved.
Owner:ANHUI TONGHUI INFORMATION TECH CO LTD

E-commerce customer service processing system with intelligent quality inspection and high-concurrency simulation capabilities

The invention relates to the technical field of e-commerce, and discloses an e-commerce customer service processing system with intelligent quality inspection and high-concurrency simulation capabilities. According to the invention, millisecond index calculation and real-time alarm of full customer service dialogues are realized through a bypass monitoring technology, a traditional lagging mode of post sampling inspection is changed, and management response is converted from passive remedy to active intervention; a high-concurrency pressure simulation module reproduces a business scene in an e-commerce peak period by simulating a script of a real user behavior and a distributed cluster, and a real basis is provided for system capacity planning and stability guarantee; the integrated intelligent verbal skill evaluation module deeply analyzes the dialogue quality from multiple dimensions such as semantics, compliance and emotional change based on a natural language processing technology, and generates an evaluation report with guidance, so that the professional level of customer service is improved; and the service quality, the operation robustness and the management intelligence level of the e-commerce customer service system are improved.
Owner:陈燕菲

Systems and methods for assessing trustworthiness of customer accounts in omnichannel retail transactions using machine learning

Systems and methods for assessing trustworthiness of customer accounts in retail and e-commerce systems using machine learning are disclosed. In some embodiments, a disclosed method includes: receiving, from a computing device, a trust assessment request regarding a customer account; generating at least one trust-related feature or quantitative attribute associated with the customer based on historical transaction data and relevant account information of the customer; computing, using at least one machine learning model, trust score data of the customer based on the at least one trust-related feature; and transmitting, in response to the trust assessment request, the trust score data of the customer to the computing device.
Owner:WALMART APOLLO LLC

Multi-modal sequence recommendation method fusing user price preference and interest preference

The invention provides a multi-modal sequence recommendation method fusing user price preference and interest preference, and relates to the technical field of electronic commerce recommendation systems. When user price preferences are captured, commodity prices and category sequences are input into a one-way attention sequence encoder to obtain user price representations, and then similarity calculation is carried out on the user price representations and candidate item price representations to obtain price preference scores; when user interest preferences are captured, a pre-trained multi-mode article encoder is used for processing visual and text information of commodities to obtain article representations, and the generated article representations are input into a sequence encoder based on Transform according to the corresponding relation of interaction sequences to obtain user interest representations. After candidate item representations are input into a sequence encoder, similarity between the candidate item representations and user interest representations is calculated, and interest preference scores of users on the candidate items are obtained; and the interest preference score and the price preference score are weighted and fused by adopting a proper proportion, so that more effective sequence recommendation is realized.
Owner:NORTHEASTERN UNIV CHINA

Intelligent electronic commerce online management system and method thereof

The invention discloses an intelligent e-commerce online management system and method, and relates to the technical field of e-commerce systems, and the method comprises the steps: collecting the data of a user terminal, extracting the situation data, combining the situation data with the historical data of a user, and generating a comprehensive feature vector; preference commodities and logistics nodes related to user demands are screened out according to the comprehensive feature vectors, and a logistics twinborn model is constructed; generating a preliminary recommendation list based on the preferred commodities, inputting the preliminary recommendation list into a logistics twinborn model, and performing screening adjustment through inventory states, distribution paths and logistics load data; collecting inventory, sales volume and logistics state data of the logistics twinborn model, analyzing a commodity sales trend and a logistics load condition in combination with the optimization recommendation list, predicting a future inventory demand and a logistics load, and generating an adjustment strategy; collecting feedback data of the user to the adjustment strategy, and optimizing the logistics twinborn model; and combining an optimization result with an adjustment strategy, and dynamically adjusting a recommendation strategy, a replenishment plan and a logistics path.
Owner:南昌理工学院