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2158 results about "Resource based" patented technology

Resource based theory of the firm. a conceptual framework developed by business strategists which focuses on the key resources and capabilities possessed by a business which forms the basis of establishing a sustainable COMPETITIVE ADVANTAGE over rival suppliers.

Systems and Methods for Providing Levels of Access and Action Control Via an SSL VPN Appliance

The present invention relates to systems and methods to identify a level of access for a resource being accessed via a secure socket layer virtual private network (SSL VPN) connection to a network, and to control the action on the resource based on the identified level of access. The appliance described herein provides intelligent secure access and action control to resources based on a sense and respond mechanism. When a user requests access to a resource via the SSL VPN connection of the appliance, the appliance obtains information about the client to determine the user access scenario—the location, device, connection and identify of the user or client. Based on the collected information, the appliance responds to the detected user scenario by identifying a level of access to the resource for the user / client, such as rights to view, print, edit or save a document, Based on the identified level of access, the appliance controls the actions performs on the resource by various techniques described herein so that the user can only perform the allowed action n accordance with the level of access. As such, the present invention allows organization to control and provide the appropriate level of access to valuable, confidential or business critical information accessed remotely or via a pubic network while protecting such information by controlling the types of actions performed or allowed to be performed remotely on the information.
Owner:CITRIX SYST INC

Resource management utilizing quantified resource attributes

A system and method are disclosed which quantify one or more attributes of a finite number of resources for effective management of such resources. Quantifiable attributes possessed by a resource may include skills or functional capabilities possessed by the resources, as examples. A request for service by one or more of the resources is received, and at least one attribute desired by the request is quantified. Based at least in part on the quantified attributes of the resources and the quantified attributes desired by the request, at least one suitable resource for servicing the received request is determined. Most preferably, attributes of resources may be quantified along a scale, such as a scale of 0 to 100. For example, within a telephony call center, attributes possessed by agents, such as language skills or product knowledge may be quantified along such a scale. A request for service may be received, and the attributes of a resource desired by the request are quantified along such a scale. Suitable resources for servicing a request may be determined by evaluating the quantified attributes possessed by the resources and the quantified attributes desired by the request. Thus, “N” number of resource attributes may be quantified and plotted within an N-dimensional space. Additionally, attributes desired by a received request may be quantified and plotted within such N-dimensional space. The distance between the plotted resource attributes and the plotted requests may be calculated to determine at least one suitable resource for servicing the request.
Owner:INTERVOICE PARTNERSHIP
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