8358 results about "Knowledge base" patented technology

A system, method, and computer program product for dynamically adapting selections in an automatic phone support system is described. The invention may integrate a dynamic knowledge base of responses with the menu selections on an automated phone system or other response system to present the most frequently used items earlier in the option list, or otherwise order options and information. Call data may be captured from single callers or historical ensembles of callers. An automatically generated similarity relationship may be used to initialize the system without historical call data, based on textual similarity or other techniques. Prioritization of options provides a more enjoyable, efficient experience for callers without increasing administrative overhead.

A Software Fault Management (SFM) system for managing software faults in a managed mobile telecommunications network. The SFM system includes an Intelligent Management Information Base (I-MIB) comprising a Management Information Base (MIB) and a Knowledge Base (KB) having a functional model of the managed network and a trouble report/known faults (TR/KF) case base. The SFM system also includes an intelligent multi-agent portion having a plurality of agents which process the software faults utilizing the functional model from the I-MIB, case-based information, and other management information. The I-MIB and the intelligent multi-agent portion are compliant with Telecomunications Management Network (TMN) principles and framework. Fault management is both proactive and reactive. The SFM system is made independent of technology-specific implementations by representing the underlying switch design knowledge in a modular and changeable form which is then interpreted by the intelligent multi-agent portion. A clear separation is maintained between the generic procedural inference mechanisms and agents, and the specific and explicit models of the different network elements of a mobile telecommunications network.

Systems and methods for discovery and classification of denial of service attacks in a distributed computing system may employ local agents on nodes thereof to detect resource-related events. An information later agent may determine if events indicate attacks, perform clustering analysis to determine if they represent known or unknown attack patterns, classify the attacks, and initiate appropriate responses to prevent and/or mitigate the attack, including sending warnings and/or modifying resource pool(s). The information layer agent may consult a knowledge base comprising information associated with known attack patterns, including state-action mappings. An attack tree model and an overlay network (over which detection and/or response messages may be sent) may be constructed for the distributed system. They may be dynamically modified in response to changes in system configuration, state, and/or workload. Reinforcement learning may be applied to the tuning of attack detection and classification techniques and to the identification of appropriate responses.

A system and method are provided for improving an existing application infrastructure of an application service provider. First, a user is prompted to identify at least one aspect of an existing application infrastructure of an application service provider utilizing a network. Next, the identification of the aspect of the existing application infrastructure is received utilizing the network, and the aspect is translated into a common structure such that the structure is stored in a knowledge base. Such common structure is subsequently analyzed using a spreadsheet stored in a database, and the spreadsheet includes predefined rules that are used to identify upgrades to the existing applications infrastructure. Further, upgrades the existing application infrastructure are suggested and displayed based on the analysis utilizing the network.

The present invention generally relates to an inventive automated system, and method for its use, including a computer having a computer program defining three development phases including project proposal development, business proposition development, and implementation for market introduction. The project proposal development phase includes a unique idea verification feature by automated reference to an internal knowledge repository and database. The computer is coupled for intercommunication to a plurality of stations or clients from which respective authorized users each have a browser-based interface with the computer.

A system for internet navigation using soft hyperlinks is disclosed, in connection with an illustrative information retrieval system with which it may be used. The navigation tool provides freedom to move through a collection of electronic documents independent of any hyperlink which has been inserted within an HTML page. A user can click on any term in a document page, not only those that are hyperlinked. For example, when a user clicks on an initial word within the document, the disclosed system employs a search engine in the background to retrieve a list of related terms. In an illustrative embodiment, a compass-like display appears with pointers indicating the first four terms returned by the search engine. These returned terms have the highest degree of correlation with the initial search term in a lexical knowledge base that the search engine constructs automatically. The disclosed system allows the user to move from the current document to one of a number of document lists which cover different associations between the initial word clicked on by the user and other terms extracted from within the retrieved list of related terms. The disclosed system may further allow the user to move to a document that is considered most related to the initial word clicked on by the user, or to a list of documents that are relevant to a phrase or paragraph selection indicated by the user within the current page.

A technique is provided for enhancing performance of computer-assisted data operating algorithms in a medical context. Datasets are compiled and accessed, which may include data from a wide range of resources, including controllable and prescribable resources, such as imaging systems. The datasets are analyzed by a human expert or medical professional, and the algorithms are modified based upon feedback from the human expert or professional. Modifications may be made to a wide range of algorithms and based upon a wide range of data, such as available from an integrated knowledge base. Modifications may be made in sub-modules of the algorithms providing enhanced functionality. Modifications may also be made on various bases, including patient-specific changes, population-specific changes, feature-specific changes, and so forth.

A method and apparatus for training and guiding users comprising generating a scene understanding based on video and audio input of a scene of a user performing a task in the scene, correlating the scene understanding with a knowledge base to produce a task understanding, comprising one or more goals, of a current activity of the user, reasoning, based on the task understanding and a user's current state, a next step for advancing the user towards completing one of the one or more goals of the task understanding and overlaying the scene with an augmented reality view comprising one or more visual and audio representation of the next step to the user.

A knowledge-based natural speech dialogue system includes: (i) a knowledge support system, (ii) a flexible dialogue control system, and (iii) a context information system. Flexibilities of the conversation structure, inherent in mixed-initiative mode for dealing with complex user request, are managed because the knowledge structures involved are represented by additional, powerful knowledge representation tools, and because the context information is retained by more specific data structures, which covers larger temporal scopes by the logic of the conversation, rather than by a fixed locality of the grammar flow. This system provides a simple yet reliable method to compensate for these factors to enable more powerful conversation engines with mixed-initiative capabilities.

Systems and method of the present disclosure are directed to a network security monitor. The monitor can receive logs of a second computer network indicative of a status of the second computer network determined by a monitoring agent executing on the second computer network. The monitor can generate indexed logs from the logs based on log format. The monitor can retrieving a list of threat indicators from a database based on a schema from a plurality of threat indicators received from a plurality of heterogeneous repositories via the first computer network. The monitor can compare the list of threat indicators with the indexed logs. The monitor can generate a report based on the comparing to identify a threat.

A probe attached to a customer's network collects status data and other audit information from monitored components of the network, looking for footprints or evidence of unauthorized intrusions or attacks. The probe filters and analyzes the collected data to identify potentially security-related events happening on the network. Identified events are transmitted to a human analyst for problem resolution. The analyst has access to a variety of databases (including security intelligence databases containing information about known vulnerabilities of particular network products and characteristics of various hacker tools, and problem resolution databases containing information relevant to possible approaches or solutions) to aid in problem resolution. The analyst may follow a predetermined escalation procedure in the event he or she is unable to resolve the problem without assistance from others. Various customer personnel can be alerted in a variety of ways depending on the nature of the problem and the status of its resolution. Feedback from problem resolution efforts can be used to update the knowledge base available to analysts for future attacks and to update the filtering and analysis capabilities of the probe and other systems.

A method of encoding knowledge is disclosed, which can be used to automatically detect problems in software application deployments. The method includes accessing a source of knowledge describing a problem known to occur in deployments of a particular software application, and which identifies a plurality of conditions associated with the problem. An encoded representation of the knowledge source is generated according to a predefined knowledge encoding methodology. The encoded representation is adapted to be applied automatically by a computer to analyze data representing a current state of a monitored deployment of the software application to detect whether the conditions and the problem exist therein. In various implementations, the encoded representation of the knowledge can include queries for deployment information, information concerning the relative importance of the conditions to a detection of the problem, and/or logical constructs for computing a confidence value in the existence of the problem and for determining whether to report the problem if some of the conditions are not true. The knowledge source can comprise a text document (such as a knowledge base article), a flowchart of a diagnostic troubleshooting method, and the like. Also disclosed are methods of at least partially automating the encoding process.

A system and method for representing, storing and retrieving real-world knowledge on a computer or network of computers is disclosed. Knowledge is broken down into permanent atomic “facts” which can be stored in a standard relational database and processed very efficiently. It also provides for the efficient querying of a knowledge base, efficient inference of new knowledge and translation into and out of natural language. Queries can also be processed with full natural language explanations of where the answers came from. The method can also be used in a distributed fashion enabling the system to be a large network of computers and the technology can be integrated into a web browser adding to the browser's functionality.

A system, method and computer program product for conducting questions and answers with deferred type evaluation based on any corpus of data. The method includes processing a query including waiting until a “Type” (i.e. a descriptor) is determined AND a candidate answer is provided; the Type is not required as part of a predetermined ontology but is only a lexical/grammatical item. Then, a search is conducted to look (search) for evidence that the candidate answer has the required LAT (e.g., as determined by a matching function that can leverage a parser, a semantic interpreter and/or a simple pattern matcher). In another embodiment, it may be attempted to match the LAT to a known Ontological Type and then look for a candidate answer up in an appropriate knowledge-base, database, and the like determined by that type. Then, all the evidence from all the different ways to determine that the candidate answer has the expected lexical answer type (LAT) is combined and one or more answers are delivered to a user.

A device, system and method to enable communications over a network wherein a user may conduct a search directed to target contacts within a social network. A knowledge base of prior social search responses may be searched for responses from the target contacts with the results being presented to the user. The results of the search can be sorted along with responses received from the target contacts. The selection of target contacts and presentation of results can be based on various attributes of target contacts or ranking of the prior search responses. The search responses received by the user along with attributes and rankings may be stored in the knowledge base for future use. The target contacts and search may be taken from contacts or the knowledge base of the contacts with greater than one degree of separation from the user.

A system and method for actively marketing products and services to a user of a client computer such as over a network are disclosed. A product information database comprising product summary files that facilitate determination of presence or absence of products associated with the client computer, a marketing rule knowledge base comprising opportunity rule files governing marketing opportunities, and an opportunity detection object for determination of marketing opportunities are utilized to determine active marketing opportunities and may be downloaded to the client computer from a service provider computer system. The opportunity detection object may comprise a scan engine, an opportunity analysis engine, and a presentation engine which collectively determine and present marketing information to the client computer user. The scan engine compares the client computer against the product information database to determine the configurations of the client computer and to generate a client computer inventory database. The opportunity analysis engine analyzes the client computer inventory database against the marketing rule knowledge base and generates a list of marketing opportunities for the client computer. The presentation engine analyzes the list of marketing opportunities and provides marketing and/or other information regarding marketed products to the user.

The present invention relates to a spoken dialog system and method based on dual dialog management using a hierarchical dialog task library that may increase reutilization of dialog knowledge by constructing and packaging the dialog knowledge based on a task unit having a hierarchical structure, and may construct and process the dialog knowledge using a dialog plan scheme about relationship therebetween by classifying the dialog knowledge based on a task unit to make design of a dialog service convenient, which is different from an existing spoken dialog system in which it is difficult to reuse dialog knowledge since a large amount of construction costs and time is required.

A technique is provided for offering feedback, including feedback for patient care and for training purposes for medical professionals and human operators. The technique includes accessing data, such as image data, for evaluation by a human operator. The data is then analyzed via a computer-assisted data operating algorithm, and the analysis may further include analysis of supplemental data accessed from an integrated knowledge base. Based upon the analysis feedback is provided to the operator, such as for completing or complementing the evaluation, correcting analysis by the human operator, or otherwise informing the human operator of similarities or differences between the analyses.

A system and method for organizing knowledge in such a way that humans can find knowledge, learn from it, and add to it as needed is disclosed. The exemplary system has four components: a knowledge base (215), a learning model (21) and an associated tutor (13), a set or user tools (31, 32), and a backend system (33). The invention also preferably comprises a set of application programming interfaces (APIs) that allow these components to work together, so that other people can create their own versions of each of the components. In the knowledge web a community of people with knowledge to share put knowledge in the database using the user tools. The knowledge may be in the form of documents or other media, or it may be a descriptor of a book or other physical source. Each piece of knowledge is associated with various types of meta-knowledge about what the knowledge is for, what form it is in, and so on.

A computer implemented system for the production of medical records, legal documents and other frequently produced semi-technical documents. This is accomplished by generating an intelligent computer-guided interview and the use of serialized scriptable objects. Major program elements include a knowledge base text file, a parse engine, and an execution module. The knowledge base uses a unique rule syntax. The parse engine converts the textual knowledge base file to a compiled binary representation which can then be interpreted by the execution module. The execution module leads the user through the interview by generating a series of questions and presents possible answers in the form of pick lists. The data is recorded with a computer pen and collated into a document file. This file is coded in binary format and can be written to and recalled from disk. If the file is recalled from disk the user can continue to answer questions or change answers previously given. The result is a mobile computing system whereby data is input in a structured format. When the program is executed the user is prompted for answers to questions and, based upon the user's response, the final document can change considerably. Depending upon each answer, the program may change the subsequent questions being asked, change the list associated with a question, change the text being generated, or change the entire structure of the document. The data collected may be also be stored in a database for analysis at a later date. Finally, the data collected is output in a narrative text format which can be tailored according to the traditions and expectations of the user's profession. The program will output the text via a printer or it can be transmitted via electronic means.

A method of playing a wagering game is disclosed which simulates a knowledge base same. The method electronically selects one of the plurality of questions, displays the electronically selected question to the player in the format of the simulated knowledge base game and displays a plurality of electronically selected answers associated with said electronically selected question to the player in the format of the simulated knowledge base game. The method electronically selects one of the answers associated with the electronically selected question, displays the electronically selected answer to the player in the format of the simulated knowledge base game, displays to the player any value assigned to the electronically selected and presented answer in the format of the simulated knowledge based game and awards to the player the displayed value.

An interactive, unified workstation is described that unifies in a single system multitude of functions pertaining to a practitioners practice that would otherwise require disjointed, more expensive, and less efficient individual workstations dedicated to a specific, limited task or a sub-set of tasks. The invention is directed towards benchmarking for a practitioner's business practice, and for clinical aspects of treatment planning; and integrating overall patient care planning functions. The unified workstation further facilitates access to archived database resources and facilitates both knowledge base services to practitioners and also hybrid treatment planning, wherein different types of appliance systems (fixed, such as brackets and wires, or removable, such as aligning shells) may be used during the course of treatment.