361 results about "Human operator" patented technology

A system for generating and transmitting summary transaction data includes a computer database from which information is compiled and forwarded to a requesting party automatically, i.e., without the need to interface with a human operator. A party having access to a prepaid transaction account number may access the host computer from a remote location and interactively request transaction information pertaining to the account using virtually any communication modality. The computer is suitably configured to communicate with one or more of the foregoing communication modalities and to automatically compile and transmit the summary data to a requested destination, for example, to a PC. The computer may further be configured to allow the requesting party to select among various formats to configure the form of the summary data. Summary transaction data may be generated and transmitted for virtually any type of prepaid transaction card, including phone cards, travel, credit cards, stored value (e.g., smart cards) cards, and the like.

A technique is provided for offering feedback, including feedback for patient care and for training purposes for medical professionals and human operators. The technique includes accessing data, such as image data, for evaluation by a human operator. The data is then analyzed via a computer-assisted data operating algorithm, and the analysis may further include analysis of supplemental data accessed from an integrated knowledge base. Based upon the analysis feedback is provided to the operator, such as for completing or complementing the evaluation, correcting analysis by the human operator, or otherwise informing the human operator of similarities or differences between the analyses.

A drilling control system provides, in one aspect, advisory actions for optimal drilling. Such a system or model utilizes downhole dynamics data and surface drilling parameters, to produce drilling models used to provide to a human operator with recommended drilling parameters for optimized performance. In another aspect, the output of the drilling control system is directly linked with rig instrumentation systems so as to provide a closed-loop automated drilling control system that optimizes drilling while taking into account the downhole dynamic behavior and surface parameters. The drilling models can be either static or dynamic. In one embodiment, the simulation of the drilling process uses neural networks to estimate some nonlinear function using the examples of input-output relations produced by the drilling process.

A system and method for grouping and selling products or services using a computer system, potentially connected to a network. The computer system includes a computer with multiple terminals, potentially instantiated as a server computer or computers and distributed client computers. The computer system presents a sales interface on some terminals. The sales interface shows products or services and groups of products and/or services that are for sale. The computer system presents a back end interface on some terminals, which can be used to enter new products, services and groupings of products and/or services to be offered for sale on the sales interface. Descriptions of the products or service offerings are entered into the computer system either by data entry operators using the back end interface or by a program reading product or service descriptions from external computer systems. The method groups these products or services according to an affinity algorithm. The groupings may then potentially be reviewed and approved or selected by human operators using the back end interface before being offered for sale on the sales interface. One advantageous application is the dynamic packaging of perishable items such as travel goods and services (e.g., airline tickets, rental cars, hotel rooms, entertainment opportunities, etc.).

A closed-loop vision system is disclosed that utilizes a concept known as Dynamically Reconfigurable Vision (DRV), which is adaptive image sensing driven by a computer or human operator's response to changing scenery. The system reduces the amount of irrelevant video information sensed and thus achieves more effective bandwidth and computational resource utilization, as compared to traditional vision systems. One or more reconfigurable photodetector arrays sensitive to either visible, infrared or ultraviolet radiation are present in the DRV system. These photodetector arrays feature on-chip means for spatial and temporal data reduction implemented through multiple independently controllable, time-correlated, frequently overlapping windows on the photodetector array that may be programmed according to their size, location, resolution, integration time, and frame rate. All photodetector array windows are dynamically reconfigurable in real time on a frame-by-frame basis. Furthermore, a DRV system is constructed in a client-server architecture in which a vision processor client passes window request command messages to the reconfigurable photodetector array server, which in turn delivers the requested video back to the client processor. The ability to simultaneously reconfigure, integrate, process, and readout multiple photodetector array video windows is an important characteristic of the DRV system.

Detecting unsolicited messages (spam) by aggregating information across multiple recipients and/or across the same or differing messaging protocols. Multiple messages are analyzed to detect a call to action pattern that specifies a target communication address with which the recipients are requested to communicate, such as an email address, an Internet address, a telephone number, and the like. Once a frequency threshold of messages containing the call to action pattern is reached, subsequent messages are temporarily quarantined for evaluation by a human operator. If the human determines that the messages are not spam, the human can release the quarantined messages, and indicate that future messages with the call to action pattern are not to be delayed. Conversely, if the human determines that the messages are spam, the human can delete the messages in quarantine, and indicate that all future messages with that call to action pattern are to be deleted automatically.

Aspects of the subject disclosure may include, for example, obtaining an input, e.g., from a human operator, comprising a request. A number of activities are identified, e.g., by a virtual assistant, based on the request. Performance of the number of activities is facilitated, e.g., by the virtual assistant. A result is determined, e.g., by the virtual assistant, based on the performance of the number of activities, wherein a response to the request is based on the result. Other embodiments are disclosed.

Voicemail is received at a voicemail server and converted to an audio file format; it is then sent or streamed over a wide area network to a voice to text transcription system comprising a network of computers. One of the networked computers plays back the voice message to an operator and the operator intelligently transcribes the actual message from the original voice message by entering the corresponding text message (actually a succinct version of the original voice message, not a verbose word-for-word conversion) into the computer to generate a transcribed text message. The transcribed text message is then sent to the wireless information device from the computer. Because human operators are used instead of machine transcription, voicemails are converted accurately, intelligently, appropriately and succinctly into text messages (SMS/MMS).

A system and method for monitoring processes in the production of oil and gas uses intelligent software agents employing associative memory techniques that receive data from sensors in the production environment and from other sources and perform pattern matching operations to identify normal and abnormal behavior of the well production. The agents report the behaviors to human operators or other software systems. The abnormal behavior may consist of any behavior of the production processes that is other than the desired behavior of the well. The intelligent software agents are trained to identify both specific behaviors and behaviors that have never before been observed and recognized in the well.

A spoken message that a user wishes to have converted to a SMS or MMS message is received at a voicemail server and converted to an audio file format; it is then sent or streamed over a wide area network to a voice to text transcription system comprising a network of computers. One of the networked computers plays back the voice message to an operator and the operator intelligently transcribes the actual message from the original voice message by entering the corresponding text message (actually a succinct version of the original voice message, not a verbose word-for-word conversion) into the computer to generate a transcribed text message. The transcribed text message is then sent to the wireless information device from the computer as a SMS or MMS text message. Because human operators are used instead of machine transcription, voicemails are converted accurately, intelligently, appropriately and succinctly into text messages (SMS/MMS).

An automated, scalable call-taking system integrates with existing telephony infrastructures and enables, through use of speech recognition, DTMF detection, text-to-speech (TTS), and other related software or hardware, the inputting, access, and retrieval of information to and from multiple back-end dispatch and booking systems without the need for a human operator.

A method of adjusting the 2-way communication range of an RFID system to assist a human operator to individually handle and interrogate a plurality of tagged objects, such as suitcases, that each include an RFID tag transceiver. An RFID interrogator transceiver is mounted on the human operator. The 2-way communication range between the interrogator transceiver and the tag transceivers is adjusted to only slightly exceed the closest distance between the interrogator and the tag while the operator is handling the tagged object. Preferably, the 2-way communication range is short enough that other tagged objects will remain outside the communication range and will not respond to messages from the interrogator. Another aspect of the invention is a method of verifying whether an object to be transported has reached its intended destination. In this aspect, an interrogator transceiver at a first destination interrogates an RFID tag transceiver on the object, and in response the tag transmits its intended destination.

A system and method for varying the level of detail encoded in a video. In a preferred embodiment, some regions of a wide-angle video scene are encoded in an almost lossless manner, while other regions are encoded with less detail. Regions of interest can be determined in many ways, including a priori, automatically in real time, or by the selection of human operators.

Automatic homing systems are disclosed, operable between pairs of objects. One or both of the objects in the pair may be moving and/or unmanned. Examples of a pair of objects between which the inventive automatic homing systems may be operated are ground vehicles in leader-follower configuration, as well as aircraft, spacecraft, watercraft. The automatic homing systems are based on a relatively simple, elegant concept of rightness/leftness and a line-of-sight link between a respective leader vehicle and follower vehicle. Complex EO/IR cameras, LIDAR, RADAR, and/or SONAR-based sensor systems can be avoided. Convoys of vehicles in leader-follower configuration advantageously may be operated without needing human operators in the follower vehicles.

An automated knowledge dependent transaction management system for processing both the front-end and back-end of a transaction is provided. The system contains hard-coded transaction management module to support the processing of deterministic manual work independent of the specific transactions. According to the invention, the hard-coded module is separated from the business logic that comprise the definition and configuration of the transaction specific data models, business rules and process steps which drive the manual work of human operators. Such separation of code and business logic allows any ordinary business administrator without any computer programming experience to quickly develop the business logic through a simple GUI. Further, any change in the business logic can be implemented quickly using the GUI by the ordinary administrator to accommodate changes in the business environment without relying on computer programmers.

As part of electronically handling a large amount of data (e.g., error messages) generated within, for example, a telephone service provider's billing network, a configuration utility software allows a user to electronically change or update various configuration parameters for another software application, e.g., a loader application, and also to access the performance data generated by the loader application so as to optimize the performance of the loader application in varying data transfer situations. The loader application, in turn, is a computer-based data transfer application that electronically loads a large volume of data, e.g., telecommunication billing data, from one computer into another computer. The loader application thus substantially reduces human involvement during transfers of large amount of data, and thereby also reduces errors typically associated with manual data entries by human data operators. After completion of data transfers, an error handler program facilitates electronic investigation and disposal of errors in the received data, thereby minimizing participation of human operators in the data error rectification process. The reduced reliance on manual identification and correction of data errors thus results in increased accuracy and efficiency in the overall network data management and customer billing operations.

Methods and apparatus are described for effecting a computer transaction using speech as a primary input. The speech is captured using a speech recognition program. A context associated with the captured speech is determined. Where the context has been determined, the computer transaction is built based on the context and at least a portion of the captured speech. A representation of the computer transaction is presented to a human operator for verification. The computer transaction is effected upon verification by the human operator.

A novel human operator safety device is disclosed for use with motorized machines that have a danger zone that includes sharp cutting implements that can potentially cause operator harm. The operator safety device includes an optical or thermal sensor for either processing optically derived information to determine whether an extremity of an operator is within a predetermined proximity of the danger zone of the machine and processing thermal information to determine whether an extremity of an operator is within a predetermined proximity of the danger zone of the machine. If a presence is detected, at least a portion of the machine what may cause operator harm is stopped. For example, a thermal camera, an optical camera, laser or thermal sensor is used for determining whether an extremity of an operator is within a predetermined proximity of the danger zone.