The invention discloses a dynamic
concurrency control and resource optimization method of a
smart phone outbound
system. According to the method, the calling resources are dynamically allocated through the multi-
dimensional weight model, and line loads and risk management and control are effectively balanced on the premise of ensuring compliance requirements of operators. Real-time state monitoring of the calling number is combined with an intelligent cooling strategy, so that a
risk control mechanism is prevented from being triggered by overuse of a
single line, and high-efficiency access of high-value customers is ensured through
priority scheduling. The
concurrency scale and the calling
rhythm are accurately controlled through double constraints of the double-token mechanism, the instant flow is prevented from impacting the bearing limit of the
system, it is ensured that the outbound
call rate is always within the safety threshold value of an operator, and therefore the call
failure rate and resource waste are greatly reduced. A parameter optimization
mechanism based on dynamic feedback can automatically adjust a
resource allocation strategy according to historical data and operation environment changes, for example, rate limitation is temporarily relaxed and remainder smooth scheduling is started in a burst
traffic scene, so that smooth transition of a service
peak value is realized.