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Systems and methods for encoding knowledge for automated management of software application deployments

A method of encoding knowledge is disclosed, which can be used to automatically detect problems in software application deployments. The method includes accessing a source of knowledge describing a problem known to occur in deployments of a particular software application, and which identifies a plurality of conditions associated with the problem. An encoded representation of the knowledge source is generated according to a predefined knowledge encoding methodology. The encoded representation is adapted to be applied automatically by a computer to analyze data representing a current state of a monitored deployment of the software application to detect whether the conditions and the problem exist therein. In various implementations, the encoded representation of the knowledge can include queries for deployment information, information concerning the relative importance of the conditions to a detection of the problem, and/or logical constructs for computing a confidence value in the existence of the problem and for determining whether to report the problem if some of the conditions are not true. The knowledge source can comprise a text document (such as a knowledge base article), a flowchart of a diagnostic troubleshooting method, and the like. Also disclosed are methods of at least partially automating the encoding process.
Owner:CITRIX SYST INC

Ergonomic cable tie installation tool

An ergonomic cable tie installation tool includes a generally pistol-shaped housing including a grip which depends from a barrel. Pivotally connected to the lower region of the grip is a trigger linkage of a trigger mechanism. The trigger mechanism also includes an intermediate linkage pivotally connected to the trigger linkage. The intermediate linkage is supported in the housing. The intermediate linkage is, in turn, connected to a tensioning mechanism also supported in the housing. The tensioning mechanism couples the intermediate linkage to the cable tie. Pivoting the trigger linkage toward the grip, normally by the hand of a user, causes the intermediate linkage to pivot resulting in the tensioning mechanism producing an increased tension in the cable tie. The trigger linkage is oriented relative to the grip such that pivoting it toward the grip requires the stronger fingers of the user's hand to travel more than the weaker fingers thereby improving the ergonomics of the tool. The trigger linkage may also make the respective travel distances of the stronger and weaker fingers more uniform also improving the ergonomics of the cable tie installation tool. Moreover, the trigger mechanism may provide for the tension force applied to the cable tie to increase as the trigger linkage is increasingly pivoted toward the closed position. Methods of operating the tool also provide improved ergonomics of the tool.
Owner:THOMAS & BETTS INT INC

Ergonomic cable tie installation tool

An ergonomic cable tie installation tool includes a generally pistol-shaped housing including a grip which depends from a barrel. Pivotally connected to the lower region of the grip is a trigger linkage of a trigger mechanism. The trigger mechanism also includes an intermediate linkage pivotally connected to the trigger linkage. The intermediate linkage is supported in the housing. The intermediate linkage is, in turn, connected to a tensioning mechanism also supported in the housing. The tensioning mechanism couples the intermediate linkage to the cable tie. Pivoting the trigger linkage toward the grip, normally by the hand of a user, causes the intermediate linkage to pivot resulting in the tensioning mechanism producing an increased tension in the cable tie. The trigger linkage is oriented relative to the grip such that pivoting it toward the grip requires the stronger fingers of the user's hand to travel more than the weaker fingers thereby improving the ergonomics of the tool. The trigger linkage may also make the respective travel distances of the stronger and weaker fingers more uniform also improving the ergonomics of the cable tie installation tool. Moreover, the trigger mechanism may provide for the tension force applied to the cable tie to increase as the trigger linkage is increasingly pivoted toward the closed position. Methods of operating the tool also provide improved ergonomics of the tool.
Owner:THOMAS & BETTS INT INC
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