5367results about How to "Good service" patented technology

A multi-party conversation analyzer and logger uses a variety of techniques including spectrographic voice analysis, absolute loudness measurements, directional microphones, and telephonic directional separation to determine the number of parties who take part in a conversation, and segment the conversation by speaking party. In one aspect, the invention monitors telephone conversations in real time to detect conditions of interest (for instance, calls to non-allowed parties or calls of a prohibited nature from prison inmates). In another aspect, automated prosody measurement algorithms are used in conjunction with speaker segmentation to extract emotional content of the speech of participants within a particular conversation, and speaker interactions and emotions are displayed in graphical form. A conversation database is generated which contains conversation recordings, and derived data such as transcription text, derived emotions, alert conditions, and correctness probabilities associated with derived data. Investigative tools allow flexible queries of the conversation database.

The serving of advertisements with (e.g., on) video documents may be improved in a number of ways. For example, a system may (a) accept information defining at least one ad spot associated with at least one instance of an video document, (b) accept offers to have advertisements served in the ad spot(s), and (c) arbitrate among competing advertisements, using at least the offers, to determine at least one advertisement to be served in that ad spot(s). As another example, a system may (a) accept relevance information for an advertisement, (b) determine at least one video document using the accepted relevance information, (c) present information about the video document(s) to an advertiser associated with the advertisement, and (d) accept, from the advertiser, an offer to have its advertisement served with at least one of the video document(s) accepted. As yet another example, a system may (a) accept relevance information for an video document, (b) determine a plurality of advertisements relevant to the video document using the relevance information and serving constraints of the advertisements, and (c) select at least one of the determined relevant advertisements to be served with the video document. Examples of video documents include video files published on the Internet, television programs, live or recorded talk shows, video-voice mail, segments of an video conversation, etc.

The present invention allocates the supply of critical components and manufacturing capacity by optimizing critical material planning decisions and dynamically allocating constrained materials using advanced substitution logic that considers alternate suppliers and supports product life cycle from design through end-of-life. The present invention may utilize unique synchronized allocations and matched sets logic. The synchronized allocations ensure that all materials necessary for production are available in the appropriate time-phased allocation before beginning production to minimize wasted production capacity and materials. The supply system may include various combination of components, including a Supply Planner, a Resource Optimizer, a Constraint Based Master Planner, a Product Change Analyzer, a Comparer, a Resource Requirements Planner, a Finite Resource Planner, a Customer Promiser, and an Interactive Master Scheduler. Another embodiment of the supply system includes a tool that allows users to define products using engineering specifications.

A distributed network access system in accordance with the present invention includes at least an external processor and a programmable access device. The programmable access device has a message interface coupled to the external processor and first and second network interfaces through which packets are communicated with a network The programmable access device includes a packet header filter and a forwarding table that is utilized to route packets communication between the first and second network interfaces. In response to receipt of a series of packets, the packet header filter in the programmable access device identifies messages in the series of messages upon which policy-based services are to be implemented and passes identified messages via the message interface to the external processor for processing. In response to receipt of a message, the external processor invokes service control on the message and may also invoke policy control on the message.

A server system enables a subscriber to select a specific broadcast program for recording and a specific location and time frame for play-out of the recorded program.

Forming and maintaining a multi-source multi-tenant data repository on behalf of multiple tenants. Information in the multi-source multi-tenant data repository is received from multiple sources. Different sources and different data quality enhancement processes may yield different values for attributes of the same referred entity. Information in the multi-source multi-tenant data repository is tagged with annotations documenting the sources of the information, and any data quality processing actions applied to it. Tenants of the multi-source multi-tenant data repository have entitlement to values from some sources and to the results of some quality enhancement processes. Aspects of the method maintain this entitlement information; employ evolutionarily tracked source data tags; receive requests for information, locate the requested information, apply any sourcing preference, enforce entitlements and return entitled values to the requester. An outsourced reference data utility is one context where such a multi-source multi-tenant data repository is useful.

An information service provider network includes a content gateway to process requests for information from a client terminal. The content gateway includes a router for receiving a domain name server query from an originator associated with a request for information. The router including a database defining a relationship between domain names and addresses associated with accelerated servicing of requests. The router determines whether the domain name of the domain name server query is indexed in the database. The domain name is qualified in response to the domain name being in the database. If qualified, the router sends an address to the originator of the query corresponding in the database to the domain name. The address is to a processor associated with the router that performs accelerated services on the request.

An apparatus for optimizing communications between session border controllers in a network environment is provided that includes a session border controller (SBC) operable to communicate with a first endpoint and a second endpoint. The SBC is also operable to communicate with a data path border element (DBE) and a signaling path border element (SBE). The DBE is operable to provide a media relay for a communication session involving the endpoints, the media relay being invoked by either of the endpoints using a traversal using relay network address translation (TURN) protocol, which allows the SBC to operate in either of two modes depending on protocol support present in the endpoints.

A system and method for direct authentication and/or authorization of transactions. The system includes a trusted Digital Identity (DID) Network connecting an Originating Participating Financial Institution (OPFI) and a Receiving Participating Financial Institution (RPFI) through a DID Operator. The DID Operator may further be coupled to a DID System that calculates digital identities for Originators. According to the method, direct authentication of the Originator and/or authorization of the transaction is initiated upon the Originator communicating its digital identity to the Receiver. The Receiver subsequently provides the digital identity to the RPFI. The RPFI is then able to communicate with the OPFI for authentication of the Originator and/or authorization of the transaction through the DID Operator based on Originator's digital identity. The transaction between the Originator and Receiver can be financial or non-financial and may include, for example, account-to-account transfers, identity authentication or express agreements. In another embodiment, authentication and/or authorization may be performed in real time.

An asynchronous and opportunistically available scheme under which a user's e-mail (or a document including e-mail content) is rendered immediately, and later updated with appropriate advertisements if and when they became available, is described. This scheme ensures that the availability of advertisements will not adversely affect the rendering of the e-mail content. For example, a Web-based e-mail server may facilitate the serving of advertisements with e-mail by (a) accepting a request for a document including e-mail, (b) generating a request identifier, (c) serving the requested document in association with the request identifier, and (d) obtaining at least one ad relevant to content of the e-mail. The Web-based e-mail server may further (e) store the obtained ad(s), (f) accept an ad request, (g) read the stored ad(s) using information from the ad request, and (h) serve the ad(s).

A database of personal information is built and controlled by the individual users creating it. This database can then be used to enhance the functionality and user experience associated with multi-participant online communities. By collecting information from users themselves, and by allowing users to maintain such data, the data can have significant added value both to the users and to any commercial services that wish to use it. Appropriate precautions are taken to ensure that users maintain control over the data they choose to share. Data is owned by the user that provided it, and any application or release of such data is only performed at user direction and under user control. The users are also given incentives to provide such data, in the form of promised rewards. These mechanisms improve the amount and quality of collected data, so that comprehensive databases describing users can be built more easily and effectively.

A removable cartridge containing circuit components to be used with a distributed DC power harvesting system. Various components of the circuits, such as capacitors or transistors, may be included in removable cartridges that may be plugged into the overall circuit.