6015 results about "Service provisioning" patented technology

A geographic based communications service system that includes a network and a plurality of access points connected to the network and arranged at known locations in a geographic region. One or more service providers or information providers may be connected to the network to provide services or information on the network. A mobile user (MU) may use a portable computing device (PCD) to connect to the network and access information or services from the network. The PCD may be configured to transmit a signal indicating a presence of the PCD as well as identification information indicating the mobile user. Upon detection of the wireless signal by a first access point in proximity to the PCD, and upon receipt of the identification information indicating the user of the PCD, the first access point may transmit the identification information, as well as the known geographic location of the first access point, to one or more providers on the network. The known geographic location of the first access point indicates the approximate location of the PCD of the mobile user. A first information provider may receive this information and provide content information or services to the mobile user. For example, the first information provider may select content information dependent upon the known geographic location of the first access point and demographic information or past activities of the mobile user of the PCD. The first information provider may then provide the selected content information through the network and through the first access point to the PCD of the mobile user.

Methods and systems are provided for supporting electronic transactions, including transactions that are provided with per-user, per-device and per-domain security across domains of multiple service providers.

A security architecture has been developed in which a single sign-on is provided for multiple information resources. Rather than specifying a single authentication scheme for all information resources, the security architecture associates trust-level requirements with information resources. Authentication schemes (e.g., those based on passwords, certificates, biometric techniques, smart cards, etc.) are employed depending on the trust-level requirement(s) of an information resource (or information resources) to be accessed. Once credentials have been obtained for an entity and the entity has been authenticated to a given trust level, access is granted, without the need for further credentials and authentication, to information resources for which the authenticated trust level is sufficient. The security architecture allows upgrade of credentials for a given session. This capability is particularly advantageous in the context of a single, enterprise-wide log-on. An entity (e.g., a user or an application) may initially log-on with a credential suitable for one or more resources in an initial resource set, but then require access to resource requiring authentication at higher trust level. In such case, the log-on service allows additional credentials to be provided to authenticate at the higher trust level. The log-on service allows upgrading and/or downgrading without loss of session continuity (i.e., without loss of identity mappings, authorizations, permissions, and environmental variables, etc.).

Systems and methods are provided that allow inter-working between communication networks for the delivery of service to mobile nodes. A gateway is provided that communicates with a femto cell to extend service to an area that otherwise does not receive coverage from a service provider. The femto cell is a small scale base station used to provide coverage over a small area (such as a home or business), and connect to a home or enterprise network. The femto cell provides service for a mobile node and a gateway permits communication over a broadband network. The gateway integrates the mobile nodes connecting via a femto cell into the service provider's network. The gateway also allows provisioning of services and applications, control of service levels, and provides seamless handoffs to macro base stations and other types of access technologies such as Wi-Fi.

A system and method is disclosed to provide recommendations to a wireless device, based on stored bookmark/short-cut data. When a wireless device accesses services, data pertaining to the service access, along with any context related information is transmitted within the wireless device, or to a remote server. The data is processed in conjunction with bookmarks/short-cuts specified within the device, and are organized and presented to the wireless device in accordance with preference instructions specified within the wireless device.

A system, method and article of manufacture are provided for administrating a network-based supply chain on a network. Operation of entities is monitored. Entities include server processes, disk space, memory availability, CPU utilization, access time to a server, and/or a number of connections in a network-based supply chain. Items including merchandising content, currency exchange rates, tax rates, and/or pricing in the network-based supply chain are updated at predetermined intervals. In addition, external data stored separately from the network-based supply chain is synchronized with internal data stored on the network-based supply chain. Contact information received from users of the network-based supply chain is also managed. Users include service providers and manufacturer utilizing the network-based supply chain. The items are altered based on profiles of the users of the network-based supply chain.

A multi-source bridge content distribution system links multiple content owners with access network operators or content distribution providers leasing space on access networks so that multi-media content can be provided from multiple content owners to consumers through a multi-source bridge or data center. Content files and associated content owner preference settings are provided from a plurality of content sources or providers to the multi-source data center. Files stored at the data center or locally at an access network are provided to subscribers through the local access network Content files are provided if the content owner preference settings are a sufficient match with service provider access network preference settings set up by the service provider using the access network to provide content to subscribers.

Improved approaches to providing on-line appointments over a network are disclosed. The network is, for example, a global computer network such as the Internet. One of the improved approaches provides various notifications to requestors pertaining to appointments with individuals or businesses (e.g., service providers). In one implementation, the notifications can be provided by electronic mail. Another of the improved approaches allows notifications pertaining to requested appointments to be provided to service providers that have not previously registered to receive on-line appointments.

Presented is a system and a method for load balancing multiple globally-dispersed servers based on client-centric performance criteria. The infrastructure of the system includes load balancing domain name servers (DNS-LBs) deployed in close physical proximity to the Internet service providers' points of presence. The DNS-LBs are then able to monitor the performance of the servers from a location close to the clients, which allows the DNS-LBs to select a server that will yield the best performance from that location for the client. A second level of the infrastructure utilizes domain name servers (DNS-Bs) that are deployed on the Internet backbones and regional provides. The authoritative domain name servers (DNS-As) for the servers to be load balanced refer all name queries to these DNS-Bs. The DNS-Bs then refer the queries to one of the DNS-LBs based on a mapping of the DNS-ISP address to its physically proximate DNS-LB. The DNS-LB then returns the IP address of the server that will provide the best performance from that location.

Application-specific access lists are provided for a multimode mobile wireless device. The multimode mobile device has an access list for each wireless technology. Typically, these technology specific access lists are standard for each technology, and are provided by a service provider or the manufacturer of the multimode mobile device. For each application the multimode wireless device is a likely to operate, an application-specific access list is generated. The application-specific access list ranks the wireless technologies according to its relative desirability for the application. In this way, when the multimode mobile device request an application, the application-specific access list may be used to efficiently acquire a network preferred for that particular application. The application-specific access lists may be updated from time to time as applications are added or changed, as technology specific access lists are updated, or as geographic location changes.

Systems and methods are presented for routing 911 or other emergency calls from VoIP terminal equipment, wherein the terminal includes GPS or other means to obtain geographic location information for the current location when a 911 call is initiated, and the terminal includes the geographic location information in a call setup request message to the service provider. Routing logic receives the set request and uses the geographic information to search one or more databases to identify the proper emergency service center to which the call is routed, and also the street address corresponding to the caller's current location. The emergency call is then routed to the selected service center, where the call may be delivered with the street address or the street address information is updated in an ALI database of the 911 system by the routing logic before or during call delivery to ensure the emergency service operator or dispatcher knows where to direct emergency services.

Methods and systems for obtaining real time account balance information for a plurality of financial accounts maintained at one or more financial service providers utilizing a mobile device such as a mobile telephone (cellphone) or wireless connected personal digital assistant (PDA). A mobile financial transaction system (MFTS) is coupled for wireless communications with a mobile device of a user and is also coupled for electronic communication with one or more financial service providers with which the user maintains one or more accounts. The mobile device stores a cached account balance representative of the balance in each account as of a particular date. The MFTS communicates with financial service providers to obtain updated account balance information for a user's accounts. The updated account balance information is wirelessly communicated to a user's mobile device. In response to receipt of updated account balance information from the MFTS, the mobile device displays updated account balance information corresponding to the plurality of user accounts.

A method of billing a variable bit rate communication between a first terminal and a distant terminal to a broadband subscriber permits changing billing parameters during a call in real time in response to user inputs including user requested changes in quality of service, changes in data rate and changes in preferred service provider. A variable bit rate communication to be billed has a variable quality of service related to the degree of utilization of a plurality of different networks. The billing method comprises the steps of i.) receiving user identification data at a first terminal and data representing a required bit rate and a default quality of service selected by the user, ii.) verifying the user identification data to be associated with the broadband service subscriber, iii.) determining least cost alternative network resources available for achieving the communication at the user selected default quality of service and the required bit rate, iv.) determining cost data associated with the network resources, v.) outputting to the user a least cost for the communication according to their selected default quality of service and alternative least cost network resources, vi.) coupling the first terminal and the distant terminal via the least cost determined network resources at the default quality of service and the required bit rate responsive to user authorization and vii.) billing for the communication at the default quality of service and according to the required bit rate after the termination of the communication.

An information service provides search and notifications to inform when certain people (e.g., friends, family, business contacts, etc.) are nearby so as to facilitate communications with those people. Users may define lists of people whose locations may be tracked by positioning equipment based on personal communications/computing devices carried by the people. The information service processes this people and place data to identify those of the listed people that are in the user's vicinity, and provide notifications and user-initiated search results informing the user such as via the user's personal communications/computing device.

A practical system and method for the remote distribution of financial services (e.g., home banking and bill-paying) involves distributing portable terminals to a user base. The terminals include a multi-line display, keys “pointing to” lines on the display, and additional keys. Contact is established between the terminals and a central computer operated by a service provider, preferably over a dial-up telephone line and a packet data network. Information exchange between the central computer and the terminal solicits information from the terminal user related to requested financial services (e.g., for billpaying, the user provides payee selection and amount and his bank account PIN number). The central computer then transmits a message over a conventional ATM network debiting the user's bank account in real time, and may pay the specified payees the specified amount electronically or in other ways as appropriate. Payments and transfers may be scheduled in advance or on a periodic basis. Because the central computer interacts with the user's bank as a standard POS or ATM network node, no significant software changes are required at the banks' computers. The terminal interface is extremely user-friendly and incorporates some features of standard ATM user interfaces so as to reduce new user anxiety.

A load balancing service for a plurality of customers performs load balancing among a plurality of customer Web servers. Requests for Web content are load balanced across the customer Web servers. The load balancing service provider charges a fee to the customers for the load balancing service. A caching service is also provided that comprises a plurality of caching servers connected to a network. The caching servers host customer content that can be cached and stored, e.g., images, video, text, and/or software. The caching servers respond to requests for Web content from clients. The load balancing service provider charges a fee to the customers for the Web caching service.

Methods and systems for adapting existing service provider servers to support two-factor authentication by leveraging an authentication server, which may be operated by a third party. Where a user desires to access content or services offered by a service provider server, the user may employ a client agent (for example, a web browser) in order to authenticate with the service provider server. Service provider server can redirect client agent to an authentication server to process at least a second factor or derived credential.