6371 results about "Service provisioning" patented technology

A system, method, apparatus and computer program product for providing location based functions and mobile e-commerce comprising a central processing unit including a processor, a storage device, and programming stored in the storage device, a display device, an audio input device, an audio output device, a communications module, a commerce module, an image module, and a location module. The programming controls the operation of the present invention to provide functions based on location data, to facilitate commercial exchanges by wirelessly exchanging payment and product information with venders, to identify services such as venders meeting selection criteria, to wirelessly exchange select information with other users and systems, to restrict and / or monitor the use of the device based on authorized user parameters, selecting one of a plurality networks through which to communicate, detecting a trigger for performing an action based on a change in location and sensed data, storing a voice annotation with a computer data file, determining service providers and associated communication parameters, contemporaneously maintaining a wireless voice and data link, providing a system for selecting and delivering mobile advertisements, and many other functions and services that are described herein.

A geographic based communications service system that includes a network and a plurality of access points connected to the network and arranged at known locations in a geographic region. One or more service providers or information providers may be connected to the network to provide services or information on the network. A mobile user (MU) may use a portable computing device (PCD) to connect to the network and access information or services from the network. The PCD may be configured to transmit a signal indicating a presence of the PCD as well as identification information indicating the mobile user. Upon detection of the wireless signal by a first access point in proximity to the PCD, and upon receipt of the identification information indicating the user of the PCD, the first access point may transmit the identification information, as well as the known geographic location of the first access point, to one or more providers on the network. The known geographic location of the first access point indicates the approximate location of the PCD of the mobile user. A first information provider may receive this information and provide content information or services to the mobile user. For example, the first information provider may select content information dependent upon the known geographic location of the first access point and demographic information or past activities of the mobile user of the PCD. The first information provider may then provide the selected content information through the network and through the first access point to the PCD of the mobile user.

An information service provides search and notifications to inform when certain people (e.g., friends, family, business contacts, etc.) are nearby so as to facilitate communications with those people. Users may define lists of people whose locations may be tracked by positioning equipment based on personal communications / computing devices carried by the people. The information service processes this people and place data to identify those of the listed people that are in the user's vicinity, and provide notifications and user-initiated search results informing the user such as via the user's personal communications / computing device.

A security architecture has been developed in which a single sign-on is provided for multiple information resources. Rather than specifying a single authentication scheme for all information resources, the security architecture associates trust-level requirements with information resources. Authentication schemes (e.g., those based on passwords, certificates, biometric techniques, smart cards, etc.) are employed depending on the trust-level requirement(s) of an information resource (or information resources) to be accessed. Once credentials have been obtained for an entity and the entity has been authenticated to a given trust level, access is granted, without the need for further credentials and authentication, to information resources for which the authenticated trust level is sufficient. The security architecture allows upgrade of credentials for a given session. This capability is particularly advantageous in the context of a single, enterprise-wide log-on. An entity (e.g., a user or an application) may initially log-on with a credential suitable for one or more resources in an initial resource set, but then require access to resource requiring authentication at higher trust level. In such case, the log-on service allows additional credentials to be provided to authenticate at the higher trust level. The log-on service allows upgrading and / or downgrading without loss of session continuity (i.e., without loss of identity mappings, authorizations, permissions, and environmental variables, etc.).

Systems and methods are provided that allow inter-working between communication networks for the delivery of service to mobile nodes. A gateway is provided that communicates with a femto cell to extend service to an area that otherwise does not receive coverage from a service provider. The femto cell is a small scale base station used to provide coverage over a small area (such as a home or business), and connect to a home or enterprise network. The femto cell provides service for a mobile node and a gateway permits communication over a broadband network. The gateway integrates the mobile nodes connecting via a femto cell into the service provider's network. The gateway also allows provisioning of services and applications, control of service levels, and provides seamless handoffs to macro base stations and other types of access technologies such as Wi-Fi.

A system and method is disclosed to provide recommendations to a wireless device, based on stored bookmark / short-cut data. When a wireless device accesses services, data pertaining to the service access, along with any context related information is transmitted within the wireless device, or to a remote server. The data is processed in conjunction with bookmarks / short-cuts specified within the device, and are organized and presented to the wireless device in accordance with preference instructions specified within the wireless device.

A system, method and article of manufacture are provided for administrating a network-based supply chain on a network. Operation of entities is monitored. Entities include server processes, disk space, memory availability, CPU utilization, access time to a server, and / or a number of connections in a network-based supply chain. Items including merchandising content, currency exchange rates, tax rates, and / or pricing in the network-based supply chain are updated at predetermined intervals. In addition, external data stored separately from the network-based supply chain is synchronized with internal data stored on the network-based supply chain. Contact information received from users of the network-based supply chain is also managed. Users include service providers and manufacturer utilizing the network-based supply chain. The items are altered based on profiles of the users of the network-based supply chain.

An access node has a portal which performs interfacing between a wireless network domain and content / service providers in the Internet. On the wireless side the portal is linked with an SMSC, a CBC, and a USSD server for interfacing with and management of bearer stacks. Service functionality includes modular systems including a Push server, a Pre-paid calling server, and a location server in addition to internal portal functions. The latter provide for subscriber self-provisioning, customer care provisioning, subscriber device provisioning, and service provisioning. Thus, the node caters for both particular subscriber service and mobile device requirements.

System and method for providing access to multiple wireless service providers (WSPs) on a shared network infrastructure. The system includes a plurality of access points (APs) coupled to a network which may be distributed in airports, mass-transit stations, businesses, etc. The network may couple to a wide area network, such as the Internet. Each AP may include a plurality of virtual APs (VAPs), each corresponding to a WSP. A portable computing device (PCD) of a user stores identification information indicating a WSP of a plurality of possible WSPs, and which may include an access level of the user. Each AP "listens for" or detects identification information associated with numerous WSPs. When the AP receives the identification information from the PCD, it determines the VAP / WSP for the PCD using the identification information. Network access is then provided to the PCD through the determined WSP at the determined access level.

A method, apparatus, non-transitory computer readable storage medium, computer system, network, or system, is provided for using location information, 2D and 3D mapping, social media, and user behavior and information to provide alternative a consumer feedback social media analytics platforms for providing analytic measurements data of online consumer feedback for global brand products or services of past, present or future customers, users, and / or target markets, for companies, organizations, government agencies, and the like, by electronically collecting and analyzing, on a networked computer system using a processor, qualitative or quantitative online social media online communications, activity, and online communications and activity relevant to consumer products or services, or promotions thereof, of interest, in order to provide targeted, location based, 2D or 3D mapped, or impressions to generate online location information data or promotions to provide improved or desired customer perception or sentiment regarding a company's products, services or promotions thereof

A multi-source bridge content distribution system links multiple content owners with access network operators or content distribution providers leasing space on access networks so that multi-media content can be provided from multiple content owners to consumers through a multi-source bridge or data center. Content files and associated content owner preference settings are provided from a plurality of content sources or providers to the multi-source data center. Files stored at the data center or locally at an access network are provided to subscribers through the local access network Content files are provided if the content owner preference settings are a sufficient match with service provider access network preference settings set up by the service provider using the access network to provide content to subscribers.

A system, method and article of manufacture are provided for demonstrating e-commerce capabilities on a network via a simulation. Data connectivity is provided over a network between a simulated user, a simulated product distributor, a simulated product vendor, and a simulated financial service provider. An electronic catalog is displayed over a network that shows a product for sale by the simulated product vendor. The simulated user is shown browsing the electronic catalog on the network. Further, a consultation over the network, relating to the product for sale shown in the electronic catalog, is depicted between the simulated user and the simulated product distributor. Selection of the product by the simulated user is illustrated. The simulated user is portrayed to authorize payment alter an on-line review of an account of the user.

Service attacks, such as denial of service and distributed denial of service attacks, of a customer network are detected and subsequently mitigated by the Internet Service Provider (ISP) that services the customer network. A sensor examines the traffic entering the customer network for attack traffic. When an attack is detected, the sensor notifies an analysis engine within the ISP network to mitigate the attack. The analysis engine configures a filter router to advertise new routing information to the border and edge routers of the ISP network. The new routing information instructs the border and edge routers to reroute attack traffic and non-attack traffic destined for the customer network to the filter router. At the filter router, the attack traffic and non-attack traffic are automatically filtered to remove the attack traffic. The non-attack traffic is passed back onto the ISP network for routing towards the customer network.

A method and system whereby two mobile units can locate each other is presented. A user connects an interface device, such as a personal digital assistance (PDA), a wireless phone, a laptop, or a pager, to a mobile unit. The mobile unit regularly obtains its location through a location-determining technology (e.g., GPS) and sends the location to a service provider computer. The service provider computer maintains a database of the current location of all the mobile units, and provides the location of mobile units to each of the mobile units. The mobile unit communicates with the service provider wirelessly through a communication network and a data network, for example the Internet.A user of the mobile unit can send messages to other users with a location stamp, which indicates the location of the message sender's mobile unit. In addition, a user can send a request to be notified when a target mobile unit reaches a reference point. The reference point may be defined relative to the location of the requester. Alternatively, the reference point may be an address or a landmark. Upon receiving the request, the service provider computer tracks the distance between the target mobile unit and the reference point, and sends a notification to the requester when the target mobile unit reaches the reference point.

The advent of new and sophisticated web services provided by Service Providers to users, services that individually require authentication of user and authorization of access, brings the needs for a new service to facilitate such authentication and access, a service referred to as Single Sign-On (SSO). The basic principle behind SSO is that users are authenticated once at a particular level, and then access all their subscribed services accepting that level of authentication. The present invention provides a system, method and apparatus wherein a cellular Federation of mobile network operators becomes an SSO authentication authority for subscribers of this Federation accessing Service Providers having such agreement with a mobile network operator of the Federation. In accordance with this invention, mobile network operators can leverage their operator-subscriber trust relationship in order to act as SSO authentication authority for those subscribers accessing Service Providers in a service domain other than the mobile network domain.

Embodiments of the invention provide systems and methods for providing trusted service management services. According to one embodiment, a system can include at least one service provider gateway operable to receive and transmit messages with multiple service providers; at least one mobile network operator gateway operable to receive and transmit messages with multiple mobile network operators; at least one provisioning gateway operable to transmit mobile device application data with multiple mobile devices and to receive messages from the plurality of mobile devices. The system can further include a processor operable to execute computer-executable instructions to: facilitate service provider communications by providing a common service provider interface for the service providers; facilitate mobile network operator communications by providing a common mobile network operator interface for the mobile network operators; facilitate provisioning multiple mobile device applications with the mobile devices; and facilitate communications with the mobile devices.

A user is provided with a secure database containing information in diverse categories that relates to the user and that may be represented at least in part in bar code form and communicated with light from a mobile communications device. The diverse information is obtained from any combination of a variety of vendor and governmental computer systems, internet service providers, and communications devices. The user has access to the database using a mobile communications device for displaying, managing, and entering information, and for communicating information in bar code form with light. The user first selects the category that contains the specific item of information, and then selects the specific item of information. The specific item of information then is communicated in bar code form with light from the mobile communications device for scanning by a bar code scanner to obtain the desired good or service.

A method and system for distributing electronic coupons offered by businesses via the wireless devices operated by potential customers in a region. The invention includes a wireless communication device and a central server capable of communicating via a wireless communication network The central server is connected to a search engine, a business database containing the names and locations of businesses located in the region offering discounted coupons for goods and services to its potential customers. Connected to the central server is a discount coupon database and a map database that contains coupon information, a graphic file of the coupon, and the businesses location information. When the potential customer desires a discount coupon for a particular service or goods in the region, the potential customer contacts the central server, which instructs the search engine to conduct a search based on the criteria submitted by the potential customer. The search engine produces a list of businesses currently offering discount coupons that is then transmitted to the potential customer.

Improved approaches to providing on-line appointments over a network are disclosed. The network is, for example, a global computer network such as the Internet. One of the improved approaches provides various notifications to requestors pertaining to appointments with individuals or businesses (e.g., service providers). In one implementation, the notifications can be provided by electronic mail. Another of the improved approaches allows notifications pertaining to requested appointments to be provided to service providers that have not previously registered to receive on-line appointments.

A design professional such as an interior designer running a browser program at a client computer (i) optionally causes a digital image of a room, or a room model, or room images to be transmitted across the world wide web to a graphics server computer, and (ii) interactively selects furnishings from this server computer, so as to (iii) receive and display to his or her client a high-fidelity high-quality virtual-reality perspective-view image of furnishings displayed in, most commonly, an actual room of a client's home. Opticians may, for example, (i) upload one or more images of a client's head, and (ii) select eyeglass frames and components, to (iii) display to a prospective customer eyeglasses upon the customer's own head. The realistic images, optionally provided to bona fide design professionals for free, promote the sale to the client of goods which are normally obtained through the graphics service provider, profiting both the service provider and the design professional. Models of existing objects are built as necessary from object views. Full custom objects, including furniture and eyeglasses not yet built, are readily presented in realistic virtual image.Also, a method of interactive advertising permits a prospective customer of a product, such as a vehicle, to view a virtual image of the selected product located within a customer-selected virtual scene, such as the prospective customer's own home driveway. Imaging for all purposes is supported by comprehensive and complete 2D to 3D image translation with precise object placement, scaling, angular rotation, coloration, shading and lighting so as to deliver flattering perspective images that, by selective lighting, arguably look better than actual photographs of real world objects within the real world.

An Internet-based consumer service marketing, merchandising and education / information system which enables service-providers, retailers and their respective agents, and consumers to carry out service-related functions along the demand side of the retail chain. A central USN / SM / SN / URL RDBMS stores a central database of USN / SM / SN / URL links, wherein the USN represents a Universal Service Number assigned to a particular service offered by a service-provider, the SM represents a Service Mark used in connection with the particular service, the SD is representative of one or more Universal Resource Locators pointing to information resources on the WWW relating to the particular service. A first subsystem enables a service-provider's marketing, brand and / or service managers to create and manage a local database of USN / SM / SN / URL links related to the consumer services of the service-provider being offered for sale in both physical and / or electronic marketplaces, and periodically transport the local database of USN / SM / SN / URL links to the central USN / SM / SN URL RDBMS by electronic data transport techniques. The local database of USN / SM / SN / URL links is managed with a local USN / SM / SN / URL RDBMS, and selected by the service-provider's marketing, brand and / or service managers so as to create a desired brand image for each consumer service of the service-provider. A second subsystem enables consumers to access one or more USN / SM / SN / URL links in the central USN / SM / SN / URL RDBMS, to request and obtain information about a service-provider's consumer service so as to make informed / educated purchases along the demand side of the retail chain. A third subsystem enables service-providers and their advertising and marketing agents to access one or more USN / SM / SN / URL links in the central USN / SM / SN / URL RDBMS, to display consumer service advertisements to consumers, at or near the point of purchase or sale within both physical and / or electronic retail shopping environments so as to project the desired brand image to consumers. A fourth subsystem enables retailers and their marketing and promotional agents to access one or more USN / SM / SN / URL links in the central USN / SM / SN / URL RDBMS, to promote consumer services to consumers, at or near the point of purchase or sale within both physical and / or electronic retail shopping environments so as to promote the sale of such services.

The present invention advantageously provides to Internet Service Providers (ISP) precise control over who receives an advertisement. Thus, in accordance with the present invention, an ISP provider may now offer advertisers precision advertising. An ISP provider has access to precise demographic data on each of the ISP's customers. The ISP provider also has access to data on the periods of usage, including the type of customers accessing the Internet during such periods of usage. With this information, which is available only to the ISP provider, a profile may be compiled by the ISP provider that provides precise information on the ISP customers (e.g., demographic data) and the periods of heaviest Internet access by the various different ISP customer groups (e.g., 20-35 year old males, retired persons, children, etc.).

A method and system for providing integrated control of communication services includes an Integrated Service Controller (ISC) to establish communications with one or more communications networks, such as the Public Switched Telephone Network or the Internet. The ISC is further configured to provide dynamic service profile merging of service specific parameters, which are settable by a customer and / or communications service. The service specific parameters may contain variable entries which each of the communication services provide. The ISC may logically merge the service specific parameters into a multi service profile which contains a master key as well as service specific fields unique to each communications services.

Presented is a system and a method for load balancing multiple globally-dispersed servers based on client-centric performance criteria. The infrastructure of the system includes load balancing domain name servers (DNS-LBs) deployed in close physical proximity to the Internet service providers' points of presence. The DNS-LBs are then able to monitor the performance of the servers from a location close to the clients, which allows the DNS-LBs to select a server that will yield the best performance from that location for the client. A second level of the infrastructure utilizes domain name servers (DNS-Bs) that are deployed on the Internet backbones and regional provides. The authoritative domain name servers (DNS-As) for the servers to be load balanced refer all name queries to these DNS-Bs. The DNS-Bs then refer the queries to one of the DNS-LBs based on a mapping of the DNS-ISP address to its physically proximate DNS-LB. The DNS-LB then returns the IP address of the server that will provide the best performance from that location.

A system and method for the real-time management of a device, and more particularly to the establishment and enforcement of policies or rules associated with the feature or functions that may be performed with the device. Modern communication devices are capable of many things, including making and receiving calls, exchanging data, playing games and music, sending and receiving email, accessing web sites, and paying for goods and services. Depending on who is using the communication device, such as a child or an employee, there may be a need or desire to regulate how that communication device can be used and to determine who will pay for what goods or services. In addition to providing all of the features associated with a device, service providers need to be able to establish and enforce rules (policies) regulating how and when that device can be used and who will pay for a good or service requested by the user of the device.

Application-specific access lists are provided for a multimode mobile wireless device. The multimode mobile device has an access list for each wireless technology. Typically, these technology specific access lists are standard for each technology, and are provided by a service provider or the manufacturer of the multimode mobile device. For each application the multimode wireless device is a likely to operate, an application-specific access list is generated. The application-specific access list ranks the wireless technologies according to its relative desirability for the application. In this way, when the multimode mobile device request an application, the application-specific access list may be used to efficiently acquire a network preferred for that particular application. The application-specific access lists may be updated from time to time as applications are added or changed, as technology specific access lists are updated, or as geographic location changes.

Systems and methods are presented for routing 911 or other emergency calls from VoIP terminal equipment, wherein the terminal includes GPS or other means to obtain geographic location information for the current location when a 911 call is initiated, and the terminal includes the geographic location information in a call setup request message to the service provider. Routing logic receives the set request and uses the geographic information to search one or more databases to identify the proper emergency service center to which the call is routed, and also the street address corresponding to the caller's current location. The emergency call is then routed to the selected service center, where the call may be delivered with the street address or the street address information is updated in an ALI database of the 911 system by the routing logic before or during call delivery to ensure the emergency service operator or dispatcher knows where to direct emergency services.

Methods and systems for obtaining real time account balance information for a plurality of financial accounts maintained at one or more financial service providers utilizing a mobile device such as a mobile telephone (cellphone) or wireless connected personal digital assistant (PDA). A mobile financial transaction system (MFTS) is coupled for wireless communications with a mobile device of a user and is also coupled for electronic communication with one or more financial service providers with which the user maintains one or more accounts. The mobile device stores a cached account balance representative of the balance in each account as of a particular date. The MFTS communicates with financial service providers to obtain updated account balance information for a user's accounts. The updated account balance information is wirelessly communicated to a user's mobile device. In response to receipt of updated account balance information from the MFTS, the mobile device displays updated account balance information corresponding to the plurality of user accounts.