391 results about "Demographic data" patented technology

The present invention advantageously provides to Internet Service Providers (ISP) precise control over who receives an advertisement. Thus, in accordance with the present invention, an ISP provider may now offer advertisers precision advertising. An ISP provider has access to precise demographic data on each of the ISP's customers. The ISP provider also has access to data on the periods of usage, including the type of customers accessing the Internet during such periods of usage. With this information, which is available only to the ISP provider, a profile may be compiled by the ISP provider that provides precise information on the ISP customers (e.g., demographic data) and the periods of heaviest Internet access by the various different ISP customer groups (e.g., 20-35 year old males, retired persons, children, etc.).

A system and method for transmitting and displaying information in a television distribution system (10), or the like, transmits information that is targeted to a viewer matching particular demographic data. The results of a viewer completed demographic survey are used to generate a database known as a bit mask (30) that is made up of the viewer's demographic data. The bit mask (30) is used to control the particular advertising or other related information that is received by each system viewer. In a first technique, the transmission signal carrying the program or advertisement displayed to all viewers is embedded with one or more codes. These codes are compared to the bit mask to determine whether the viewer fits the desired demographic profile, and should be provided with additional information. In a second technique, multiple ads for demographic selective receipt by each viewer are simultaneously transmitted, and are automatically selected for viewing, depending on the viewer's stored demographic data.

Exemplary embodiments of the present invention provide a method of health insurance market risk assessment including receiving first data including demographic and cost data for members of a health insurance plan in a current market, receiving second data including demographic data for the current market, and receiving third data including demographic data for a new market. The first to third data are used to transform a distribution of the plan members to account for differences between the current and new market demographic data and to estimate probabilities of enrollment in the new market. A statistical model is learned to predict risk in the new market using the transformed distribution and the estimated probabilities. The statistical model is used to determine risk of entering the new market.

Methods and systems are provided for routing callers to agents in a call-center routing environment. An exemplary method includes identifying caller data for a caller in a queue of callers, and jumping or moving the caller to a different position within the queue based on the caller data. The caller data may include one or both of demographic data and psychographic data. The caller can be jumped forward or backward in the queue relative to at least one other caller. Jumping the caller may further be based on comparing the caller data with agent data via a pattern matching algorithm and / or computer model for predicting a caller-agent pair outcome. Additionally, if a caller is held beyond a hold threshold (e.g., a time, “cost” function, or the like) the caller may be routed to the next available agent.

When an advertisement break is detected on a program channel stream, demographic data is obtained which is descriptive of the subscribers who are currently watching material from the program channel stream, and one or more streams containing substitute advertisements are generated based on the demographic data. The substitute advertisements in each stream, thus generated, are targeted at a different demographic group of the subscribers. The number of substitute advertisement streams corresponds to the number of unused transmission channels allocated for transmission of such streams. Groups of subscribers' set-top terminals (STTs) are directed to tune to the allocated transmission channels during the advertisement break to receive the substitute advertisement streams, respectively. Consequently, the subscribers are shown the substitute, targeted advertisements instead of the regularly-scheduled advertisements.

A method, system, and computer program product for providing targeted advertising services are provided. The method includes gathering profile data, behavior data, and external data for users of communications devices accessing content over a network. The method also includes creating a database of demographic profiles based on the gathered data, receiving a request from an advertising entity to present an advertisement to a population of the communications devices based upon a set of business parameters, and identifying a demographic profile in the database that satisfies criteria set forth in the business parameters. The method further includes transmitting the advertisement to the communications devices associated with the demographic profile that satisfies the criteria set forth in the business parameters.

Methods and systems are provided for routing callers to agents in a call-center routing environment. An exemplary method includes identifying caller data for at least one caller in a queue of callers, and skipping a caller at the front of the queue of callers for another caller based on the identified caller data. The caller data may include one or both of demographic data and psychographic data. Skipping the caller may be further based on comparing caller data with agent data associated with an agent via a pattern matching algorithm such as a correlation algorithm. In one example, if the caller at the front of the queue has been skipped a predetermined number of times the caller at the front is the next routed (and cannot be skipped again).

A database of consumer profiles is generated from multiple sources of information including demographic databases identifying demographic attributes of the consumers and transaction records for the consumers. The transaction records are processed to generate transaction attributes and interests of the consumer. The consumer profiles identify deterministic and probabilistic attributes about the consumer, but do not contain privacy violating information such as raw transaction records. The consumer profiles may be maintained in a plurality of distributed databases. Advertisers generate profiles that identify attributes of an intended target market of the advertisement. The advertisement profiles are in the form of operators that can be applied to the database of consumer profiles to determine applicability of advertisements to the subscribers. The operators may only be applied to or make measurements on certain “observables”. The operators will not be able to obtain private information from the database of consumer profiles.

A playlist of multimedia content is generated based on the results of a search algorithm operating on a metadata database connected to a network. The search algorithm utilizes a search vector that is generated using demographic data and consumer profile data, and / or based on a consumer search request. The playlist, which can list heterogeneous titles of multimedia content, may be accessed anywhere on the network by any suitable authorized device.

Systems, methods and apparatus for personal identity data management permit individuals to manage their criminal background, credit history, employment, demographic and educational information, for example, to establish their credentials and to help protect their good names. All access to this personal identity data, including the biometrics that uniquely establish the individuals' identity, is under the personal control of the individuals, with access limited to others only with their specific authorization. The subject systems, methods and apparatus include at least two separate archives that store encrypted data about individuals that can be accessed only via the individuals' biometrics specific to the archives and unique Identification Numbers. The Identification Numbers are encrypted when they are associated with the individuals' demographic data, which includes their names, Social Security Numbers and the Unique Identifiers assigned by the system to each of the individuals. Public / private key encryption is used to encrypt the Personal Identity Data maintained in the archives and the Identification Numbers maintained in a Personal Identity Management Service configuration application server that links the rest of the system to the archives. To permit the private keys to be securely retained for use in regenerating a. Smartcard in case of loss or damage, separate segments of the private key are stored on different servers each of which requires submittal of a different biometric, which must match the biometric associated with the private key segment.

Systems and methods for statistical dynamic geofencing are discussed. For example, a method for statistical dynamic geofencing can include operations such as receiving a location-based campaign request, analyzing demographic data, determining a geofence parameter, generating a geofence, and distributing location-aware advertisements. The location-based campaign request can include a list of points of interest (POIs) and a target demographic parameter. The demographic data can include data from geographic areas surrounding at least a portion of the POIs as well as data related to the target demographic parameter. The geofence can be generated based at least in part on the geofence parameter, where the geofence parameter directly affects either the size or shape of the geofence. The location-aware advertisements are distributed to a plurality of mobile devices determined to be within the geofence.

A video demographics analysis system selects a training set of videos to use to correlate viewer demographics and video content data. The video demographics analysis system extracts demographic data from viewer profiles related to videos in the training set and creates a set of demographic distributions, and also extracts video data from videos in the training set. The video demographics analysis system correlates the viewer demographics with the video data of videos viewed by that viewer. Using the prediction model produced by the machine learning process, a new video about which there is no a priori knowledge can be associated with a predicted demographic distribution specifying probabilities of the video appealing to different types of people within a given demographic category, such as people of different ages within an age demographic category.

A system and method for configuring a remote control to command the operation of appliances, to capture demographic data, and to provide services, such as automated warranty registration, instructions, viewing guides, etc., relevant to the appliances is provided. The system includes a database and associated server that are located remotely from the remote control and accessible via a network connection. Command codes, graphical user interface elements, and services are accessed and downloaded to the remote control, as appropriate, using data supplied to the server that identifies the appliances and / or functional capabilities of the appliances. This data can be supplied by the appliances directly or can be obtained from other sources such as barcode labels, network devices, etc.

Methods and systems are provided for routing callers to agents in a call-center routing environment. An exemplary method includes identifying caller data for at least one caller in a queue of callers, and skipping a caller at the front of the queue of callers for another caller based on the identified caller data. The caller data may include one or both of demographic data and psychographic data. Skipping the caller may be further based on comparing caller data with agent data associated with an agent via a pattern matching algorithm such as a correlation algorithm, hi one example, if the caller at the front of the queue has been skipped a predetermined number of times the caller at the front is the next routed (and cannot be skipped again).

An incontinence management system for monitoring wetness in one or more absorbent articles, includes input for receiving one or more sensor signals indicative of a presence of wetness in an absorbent article, processor for processing the one or more sensor signals and for performing an analysis of the signals to characterise wetness events occurring in an absorbent article and user interface for communicating with a user of the system. A mathematical model is used to characterise wetness events, receiving as inputs variables derived from sensor signals and optionally, patient and demographic data. The mathematical model can be configured and / or re-configured utilising observation data obtained while monitoring a patient for wetness. A diaper for use with such as system is also disclosed.

Methods and systems are provided for routing callers to agents in a call-center routing environment. An exemplary method includes identifying caller data for a caller in a queue of callers, and jumping or moving the caller to a different position within the queue based on the caller data. The caller data may include one or both of demographic data and psychographic data. The caller can be jumped forward or backward in the queue relative to at least one other caller. Jumping the caller may further be based on comparing the caller data with agent data via a pattern matching algorithm and / or computer model for predicting a caller-agent pair outcome. Additionally, if a caller is held beyond a hold threshold (e.g., a time, “cost” function, or the like) the caller may be routed to the next available agent.

Methods, systems, and mediums for calculating a score that predicts customer activity in the future such as whether the customer will make a purchase, visit a store, etc., or how much money the customer will spend, how many times the customer will shop, etc., are provided. In certain embodiments, these methods and systems collect demographic data and transactional data for customers, summarize at least on variable in the demographic data and the transactional data and attach the summary data to each customer, apply a statistical algorithm to the demographic data, the transactional data, and the summary data to create a model of a target variable related to customer activity and / or loyalty, derive a score for each of the customers from the model, select some of the customers based on the scores, and market directly to the selected customers.

A web-based customer lead generator system. The system is based on an application service model, with the programming for the system being accessible to users of the system via web browsers and the Internet. The users are typically business enterprises that maintain e-commerce web sites. The pre-emptive profiling process searches the Internet to obtain email addresses of potential web site buyers. It performs a reverse look-up process to obtain demographic data about each potential buyer. This data is used to provide a purchasing profile of the buyer, which is then forwarded to the e-commerce business enterprise.

A system and method for accessing actual human personal preference and opinion data, whose unique demographic parameters are defined by an individual Internet user. The system includes a computer linked to a specialized database that allows individual Internet users to supply and access human personal preference data according to trait and preference variable data input to the system. The data input to the system includes the personal traits and personal preferences of individuals, including feelings, opinions, issues and purchasing or commercial preferences. A data correlating program provides data sorting parameters that are defined by selected degrees of human trait and preference variables. Users, or those accessing the database for customized data results from the overall database, may, in turn, supply information to the database, or build a data profile, should they indicate that the data they seek pertains to individuals similar to themselves. With the present system and method, focus group data, or consumer preference sampling may be accomplished with immediacy and unrivaled relevance, as only users and members of selected relevance to the data solicitation might be contacted. Accordingly, discreet trait and preference specific groups of individuals that would be virtually impossible to locate and sample with typical focus group approaches are capable of being located and sampled with the present system and method.

Computer-aided methods (making and using), along with a corresponding machine, article of manufacture, and data structures, is provided for conducting a poll with high reliability to produce a demographic profile corresponding to an accumulation of response data from encrypted identities. The method includes: for each one of a plurality of local computers, carrying out registration substeps of: (i.) receiving an application for Participant registration, the application including Participant identification data and Participant demographic data; and (ii.) if the application is accepted, then issuing respective registration data, including encrypted Participant identification data; thereafter, for a portion of the local computers, carrying out polling substeps of: (iii.) receiving digital signals over the Internet including the encrypted Participant identification data and poll response data for a first question in a poll; and (iv.) responsive to said receiving of said encrypted Participant identification data, preventing more than one respective response to the first question; and associating the encrypted Participant identification data, the response data, and the demographic data, respectively, to produce a demographic profile corresponding to an accumulation of the response data from encrypted identities.

Instant messaging (IM) and TV programming are displayed simultaneously on a TV screen. An instant messaging window on the screen displays posted messages and identifies the TV program (if any) being currently viewed by each user posting messages. An icon accompanying a message can be selected by a message recipient to permit a telephone call to be automatically dialed and completed to the message sender. Video files attached to sent messages include a key which may be compared to a key at the destination, so that the video file may be viewed by the recipient only if the there is a match. Data collected at a server managing the instant messaging may be used to monitor message, television and telephone activity, as well as demographic data associated with the IM users.

A system and method for configuring a remote control to command the operation of appliances, to capture demographic data, and to provide services, such as automated warranty registration, instructions, viewing guides, etc., relevant to the appliances is provided. The system includes a database and associated server that are located remotely from the remote control and accessible via a network connection. Command codes, graphical user interface elements, and services are accessed and downloaded to the remote control, as appropriate, using data supplied to the server that identifies the appliances and / or functional capabilities of the appliances. This data can be supplied by the appliances directly or can be obtained from other sources such as barcode labels, network devices, etc.

A Point-of-Entry Kiosk loyalty system, couponing system, and shopping list system is provided so when a consumer enters a store, kiosk(s)s may be present for consumer check-in. When at or within proximity of the kiosk (e.g., from an RFID enabled cell phone) the consumer may log in or be recognized. The consumer may swipe a coded loyalty card, enter their loyalty number or data may be automatically entered through RFID technology or smart phone. The consumer may be presented with discount or coupon offers or shopping suggestions, which may be based on the consumer's prior preferences, demographic data, prior purchases, or preference data harvested from various social networking sites, search engines, or other websites used by the consumer.

Embodiments of the present invention comprise methods and apparatus that enable a user of a portable computing device to collect and view demographic data representing the statistical makeup of a group of other users in his or her surroundings. More specifically, embodiments of the present invention enable a user of a first portable computing device to collect and view demographic data representing the statistical makeup of a group of users of other portable computing devices, said portable computing devices engaged in an ad-hoc network. Embodiments of the present invention allow a user to log statistics with respect to time, date, and / or location. Embodiments of the present invention also allow a user to view statistics in graphical form.

Embodiments of the invention relate to a computer-implemented method and system for providing personalized recommendations for a target user based at least on stored data about the target user. The method comprises obtaining a plurality of feedback data from a plurality of users, wherein the feedback data comprises an indication of a media object, a response obtained from target user related to the feedback data, and at least one demographic data element associated with the target user. A set of personalized recommendations for the target user are identified based at least on stored data about the target user and the feedback data related to the user. The personalized recommendations system identifies media objects to potentially provide to the target user, and selects or filters the identified media objects to form a set of personalized media objects associated with the set of personalized recommendations.

The present invention is a software product that provides merchants that sell time-slot inventories tools to capitalize on the Internet revolution. The present invention enables the creation of web-sites for merchants with a built-in web-based reservation booking system. This offers customers the on-line benefits of access, selection and immediacy in making real-time reservation / appointments over the Internet. The software product also simplifies the merchant's booking process by providing a central web-based reservation / appointment management system that can be used for all bookings, regardless if made by telephone, by a walk-in customer, or by a customer via the Internet. The software product also provides the merchant with a powerful direct marketing tool. As a merchant uses the software product, user-customer profiles and demographics are captured in the database module, thus creating (in Web jargon) a “community” of customers specific to the merchant. The merchant is thus empowered, using the mail module, to directly communicate with its customer base, using customer profiles and demographics to create a highly targeted and effective marketing and promotional ad campaign. The software product also allows the merchant to auction off time-slot inventory over the Internet. Lastly, the software product enables the creation of Web “super-communities” consisting of the aggregate of all the individual merchant's customer-communities using the software product.