53results about How to "Extend connection time" patented technology

Methods and systems are provided for routing callers to agents in a call-center routing environment. An exemplary method includes identifying caller data for a caller in a queue of callers, and jumping or moving the caller to a different position within the queue based on the caller data. The caller data may include one or both of demographic data and psychographic data. The caller can be jumped forward or backward in the queue relative to at least one other caller. Jumping the caller may further be based on comparing the caller data with agent data via a pattern matching algorithm and / or computer model for predicting a caller-agent pair outcome. Additionally, if a caller is held beyond a hold threshold (e.g., a time, “cost” function, or the like) the caller may be routed to the next available agent.

Methods and systems are provided for routing callers to agents in a call-center routing environment. An exemplary method includes routing a caller from a pool of callers based on at least one caller data associated with the caller, where a pool of callers includes, e.g., a set of callers that are not chronologically ordered and routed based on a chronological order or hold time of the callers. The caller may be routed from the pool of callers to an agent, placed in another pool of callers, or placed in a queue of callers. The caller data may include demographic or psychographic data. The caller may be routed from the pool of callers based on comparing the caller data with agent data associated with an agent via a pattern matching algorithm and / or computer model for predicting a caller-agent pair outcome. Additionally, if a caller is held beyond a hold threshold (e.g., a time, “cost” function, or the like) the caller may be routed to the next available agent.

Methods and systems are provided for routing callers to agents in a call-center routing environment. An exemplary method includes identifying caller data for a caller of a plurality of callers in a queue, and routing the caller from the queue out of queue order. For example, a caller that is not at the top of the queue may be routed from the queue based on the identified caller data, out of order with respect to the queue order. The caller may be routed to another queue of callers, a pool of callers, or an agent based on the identified caller data, where the caller data may include one or both of demographic and psychographic data. The caller may be routed from the queue based on comparing the caller data with agent data associated with an agent via a pattern matching algorithm and / or computer model for predicting a caller-agent pair outcome. Additionally, if a caller is held beyond a hold threshold (e.g., a time, “cost” function, or the like) the caller may be routed to the next available agent.

Methods and systems are provided for routing callers to agents in a call-center routing environment. An exemplary method includes identifying caller data for at least one of a set of callers on hold and causing a caller of the set of callers to be routed to an agent based on a comparison of the caller data and the agent data. The caller data and agent data may be compared via a pattern matching algorithm and / or computer model for predicting a caller-agent pair having the highest probability of a desired outcome. As such, callers may be pooled and routed to agents based on comparisons of available caller and agent data, rather than a conventional queue order fashion. If a caller is held beyond a hold threshold the caller may be routed to the next available agent. The hold threshold may include a predetermined time, “cost” function, number of times the caller may be skipped by other callers, and so on.

Methods and systems are provided for routing callers to agents in a call-center routing environment. An exemplary method includes pooling incoming callers, and causing a caller from the pool of callers to be routed. The caller may be routed from the pool of callers to an agent, placed in another pool of callers, or placed in a queue of callers. The caller data may include demographic or psychographic data. The caller may be routed from the pool of callers based on comparing the caller data with agent data associated with an agent via a pattern matching algorithm and / or computer model for predicting a caller-agent pair outcome. Additionally, if a caller is held beyond a hold threshold (e.g., a time, “cost” function, or the like) the caller may be routed to the next available agent.

Methods and systems are provided for routing callers to agents in a call-center routing environment. An exemplary method includes identifying caller data for a caller in a queue of callers, and jumping or moving the caller to a different position within the queue based on the caller data. The caller data may include one or both of demographic data and psychographic data. The caller can be jumped forward or backward in the queue relative to at least one other caller. Jumping the caller may further be based on comparing the caller data with agent data via a pattern matching algorithm and / or computer model for predicting a caller-agent pair outcome. Additionally, if a caller is held beyond a hold threshold (e.g., a time, “cost” function, or the like) the caller may be routed to the next available agent.

In a connecting material of the present invention, a Zn series alloy layer is formed on an outermost surface of an Al series alloy layer. In particular, in the connecting material, an Al content of the Al series alloy layer is 99 to 100 wt. % or a Zn content of the Zn series alloy layer is 90 to 100 wt. %. By using this connecting material, the formation of an Al oxide film on the surface of the connecting material at the time of the connection can be suppressed, and preferable wetness that cannot be obtained with the Zn—Al alloy can be obtained. Further, when an Al series alloy layer is left after the connection, since the soft Al functions as a stress buffer material, the high connection reliability can be achieved.

This invention comprises a baggage transport system for handling passenger baggage for transport. In accordance with one or more embodiments of this invention, when a passenger makes a reservation to travel, a passenger identifier number, which may be a ticket or reservation number, is issued and placed in a data collection together with the passenger's transport number, date of travel, time of travel and method of carrier compensation. When the passenger obtains a ticket to a destination, the ticket identifies the passenger identifier, the transport number and date of departure.Rather than check baggage for carriage at the transport check-in counter, under one embodiment of this invention, baggage is checked for carriage to a destination before departure at a baggage collection facility that is separate from the departure and arrival facility. In the proposed system, passengers will obtain their ticket or passenger identifier at any time in advance of travel and leave off their baggage at a convenient baggage collection center, which may feature drive-in service. The baggage collection center will then accept the baggage for transport to the passengers' ultimate destinations, not merely to the destination transport arrival facilities, which may be airports. Passengers will be able to have their baggage delivered directly to their homes, hotels, offices or other location, rather than having to struggle with baggage at transport arrival facility baggage pickup carousels. Thus, passengers will be able to enter and leave transport arrival facilities quickly and conveniently.

The invention discloses a long connection multi-timeout judgment method and device and a computer readable storage medium. The long connection multi-timeout judgment method comprises the steps of establishing TCP (Transmission Control Protocol) long connection with a client, and pushing a message to the client; performing timeout judgment on the TCP long connection according to the connection time, heartbeat packet time and resource release time; and determining that the TCP long connection times out and deleting connection information of the client when any of the connection time, the heartbeat packet time and the resource release time reaches a preset threshold. Timeout judgment performed on the TCP long connection according to the connection time and the resource release time is additionally carried out on the basis of timeout judgment performed according to the heartbeat packet time, thereby forming a heartbeat timeout, connection timeout and resource release timeout triple-timeoutjudgment verification mechanism, being capable of judging whether certain TCP long connection is disconnected or not to the greatest extent, being capable of saving more resources for a server, and improving the access amount of TCP long connection.

The invention discloses a few-cell-based whole genome chromatin high resolution conformation technology eHi-C2.0. A preparation method of a cell eHi-C2.0 sequencing library provided by the invention comprises the following steps of cracking cells to obtain chromatin; then, performing digestion on the chromatin; sequentially performing mark labeling and blunt end connection on the DNA subjected to the digestion to obtain cyclization products; introducing internal reference annular coprecipitation DNA molecules into the cyclization products; then, performing digestion by restrictive excision enzymes; then, performing ultrasonic interruption; next, grasping DNA fragments with the marks from the interruption products by using immunomagnetic beads; preparing the eHi-C2.0 sequencing library by the DNA fragments with the marks. The whole genome chromatin conformation technology eHi-C2.0 library building sequencing can be performed on the cell quantity as low as 0.1 million cells.

The invention discloses an access method for a bank gateway interface. The method comprises the steps of when a target application is started, loading all preset configuration files; generating corresponding handler responsibility chains according to all loaded preset configuration files; when a data connection instruction of the target application is received, obtaining the corresponding handler responsibility chain according to a target bank identifier in the data connection instruction, calling each handler in the handler responsibility chain in sequence and performing each handler; and sending a performance result to the bank gateway interface corresponding to the data instruction. The invention also discloses an access device for the bank gateway interface and a computer readable memory medium. According to the method, the device and the computer readable memory medium, the bank gateway interface is connected efficiently and rapidly; a realization mode, system architecture and core processing are the same set of code; the access quality of the bank gateway interface is ensured; and the interface code development workload is reduced.

Embodiments of the invention provide a vehicle Internet of Things system based on visible light communication and a communication method. The system comprises a vehicle visible light communication node used for acquiring vehicle information, establishing a visible light communication link with a vehicle visible light communication node of an adjacent vehicle in the same driving direction with a vehicle which the vehicle visible light communication node belongs to, and generating vehicle cluster information of a vehicle cluster formed by visible light communication links; a roadside infrastructure used for receiving the vehicle information and the vehicle cluster information transmitted by the vehicle visible light communication nodes in a coverage range and transmitting the vehicle information and the vehicle cluster information to a local control node; and the local control node used for receiving the vehicle information and the vehicle cluster information, transmitted by the roadsideinfrastructure, in the coverage range of the roadside infrastructure and obtaining road condition information in a region through calculation according to the vehicle information and the vehicle cluster information. According to the system, the conflict and the interference between the communication links in the vehicle Internet of Things are reduced.

The invention discloses a 4G-and-DSRC-technology-based vertical handover decision-making method of a heterogeneous network. A decision tree is formed by using four parameters to carry out decision making of heterogeneous network handover; and the algorithm complexity is low. The four parameters are parsed rapidly from a parameter file of a base station or a message packet of a roadside node, so that the decision making speed is increased and the calculation becomes simple. With full consideration of the radiation radius of a DSRC network signal, multi-step decision making is carried out on heterogeneous network handover of a vehicle-mounted unit in a ping-pong effect and then two parameters of a relative driving direction D and a signal intensity difference delta d of the vehicle-mounted unit and the roadside node are introduced, so that the decision making speed is increased and the ping-pong effect during the handover process is avoided. According to the invention, on the basis of multi-factor consideration, connecting time of a vehicle-mounted unit with a DSRC port of a roadside node is prolonged and thus the time of access to a DSRC network is prolonged.

The invention discloses a distributed reinforcement learning stable topology generation method based on an adaptive boundary, and solves the problems of poor link node connection continuity and stability in routing. The method comprises the following steps of: constructing a node dynamic topology in the mobile ad hoc network; dividing an adaptive reinforcement learning interval and initializing aQ value table; processing the received signal intensity values by sections; performing reinforcement learning in the adaptive interval, updating the Q value by using an adaptive reward function, and judging the stability of the connection state; judging a direct decision interval state; self-adaptively updating the boundary of the self-adaptive interval; and generating a distributed adaptive stable connection topology. According to the method, the received signal strength value is combined with reinforcement learning, adaptive interval boundary updating is combined with adaptive reward function updating, a stable topology link in the dynamic topology change process is accurately achieved, node energy consumption is reduced, large network expenditure is avoided, the learning rate is high, and complexity is low. The method is used for mobile ad hoc network distributed topology generation.

The invention provides a cleaner device of a cutter without sticking cutting chips to a cutting object material in cutting with a simple structure. In this cleaner device 1, suction force for sucking the periphery of a cutting blade 4 is introduced to a base body 30 of a movable means 8 via a suction pipe 10 and a suction means 9 from an external part. The movable means 8 has the base body 30 installed on the lower end of an angular displacement member 24, and a cover body 31 for covering the side where the base body 30 faces a cutting table 6. The cover body 31 is arranged in a position for covering an intermediate part of the cutting blade 4, and the cutting blade 4 projects to the cutting table 6 side, and a suction port 32 is formed for sucking from the periphery of the cutting blade 4. A sheet material 5 to be cut happens to cause tearing-off and floating due to the cause such as reduction in the suction force to the cutting table 6 side. Since a surface of the cover body 31 approaches the sheet material 5, an increase in a tearing-off and floating degree can be restrained.

The invention provides a task unloading method based on intention perception in an air-ground integrated Internet of Vehicles. The task unloading method comprises the following steps: constructing a system model; refining the model; proposing a high-reliability low-delay constraint and optimization problem; performing conversion of an optimization problem and track similarity estimation. Accordingto the task unloading method based on intention perception, the user experience quality model, the high-reliability low-delay constraint, the trajectory similarity estimation and the reinforcement learning are combined for selecting the edge server, so that the three-dimensional user intention perception of the user experience quality perception, the high-reliability low-delay perception and thetrajectory similarity perception is realized. Tail distribution of the queue length is also considered, the probability of occurrence of extreme events and the conditional mean value and variance of excess backlog under long-term average time are constrained, queue delay is reduced, queue stability is improved, multi-hop forwarding is not needed, end-to-end delay is remarkably reduced, and the number of times of successful task unloading is increased.

The invention provides a safety uninstalling method of a memory, a computer program product and an electronic apparatus, wherein the safety uninstalling method of the memory executed by a device end provided with the memory comprises the following steps of: a) detecting USB communication protocol operation between the device end and a computer end, judging whether the handshaking is finished, andif so, carrying out step b); b) storing data in the memory, judging whether the data are completely stored, and if so, carrying out step c), otherwise carrying out step d) if the data are still not completely stored after a preset time, wherein the preset time is less than an online allowance time set on the computer end; c) uninstalling the memory, and informing the computer end about mounting; and d) re-starting the USB communication protocol operation with the computer end, and carrying out the steps a)-b) again. The invention saves hardware use so that the device end has enough time to finish the program and store data, thereby safely uninstalling the memory.

In a connecting material of the present invention, a Zn series alloy layer is formed on an outermost surface of an Al series alloy layer. In particular, in the connecting material, anAl content of the Al series alloy layer is 99 to 100 wt. % or a Zn content of the Zn series alloy layer is 90 to 100 wt. %. By using this connecting material, the formation of an Al oxide film on the surface of the connecting material at the time of the connection can be suppressed, and preferable wetness that cannot be obtained with the Zn—Al alloy can be obtained. Further, when an Al series alloy layer is left after the connection, since the soft Al functions as a stress buffer material, the high connection reliability can be achieved.

The invention discloses a method for reducing call connection establishment delay and an electronic device. The method comprises the following steps: carrying out PDU bearer establishment detection; and after it is detected that the 5QI bearer is established, performing uplink pre-scheduling on the UE. According to the method, the access and answering time delay of the UE in the 5G voice call canbe reduced, and the user experience is improved.

The invention provides a newly-added network access node method for realizing plug and play of equipment, relates to the technical field of network communication, and solves the technical defect of long network access period in the existing newly-added network access node scheme. The method comprises the following steps: a first node scans and searches beacon signaling on a common channel; the first node receives a beacon signaling sent by a second node, and sends a network access application to the second node through a working channel; the second node forwards a network access application to a central node; the central node performs legality judgment on the first node; if yes, the center node sends a network access agreement command to the first node; and otherwise, the first node continues to scan the common channel. According to the invention, the whole network nodes send the beacon signaling in turn, so that the newly installed nodes can receive the network information in an extremely short time and complete the network access application, the network access time of the newly added network access nodes is greatly improved, and the newly-added network equipment can be plugged and used after being installed.

The invention relates to a microneedle patch for drug delivery or biological fluid collection, which comprises a patch substrate, a plurality of liquid storage tanks are uniformly formed in the patch substrate, microneedles are arranged on the two sides of each liquid storage tank, flow guide channels are formed in the sides, close to the liquid storage tanks, of the microneedles, and the flow guide channels communicate with the liquid storage tanks; the microneedle comprises a base connected with the patch substrate, a main body arranged above the base and a tip end arranged at the top of the main body. The invention further discloses a preparation method of the microneedle patch, the microneedle patch is suitable for the technical field of transdermal drug delivery and transdermal biological sampling, firstly, the patch substrate is made of a flexible material and can be well attached to the skin; secondly, a way of opening a channel on the side surface of the microneedle is adopted, so that flow can be well guided, and channel blockage caused by interception of skin tissues is avoided; in addition, the whole manufacturing process does not need to be carried out in a super-clean environment, the overall machining cost is low, and the technology is simple and convenient.

The invention discloses an access method for a bank gateway interface. The method comprises the steps of when a target application is started, loading all preset configuration files; generating corresponding handler responsibility chains according to all loaded preset configuration files; when a data connection instruction of the target application is received, obtaining the corresponding handler responsibility chain according to a target bank identifier in the data connection instruction, calling each handler in the handler responsibility chain in sequence and performing each handler; and sending a performance result to the bank gateway interface corresponding to the data instruction. The invention also discloses an access device for the bank gateway interface and a computer readable memory medium. According to the method, the device and the computer readable memory medium, the bank gateway interface is connected efficiently and rapidly; a realization mode, system architecture and core processing are the same set of code; the access quality of the bank gateway interface is ensured; and the interface code development workload is reduced.

The invention discloses a multi-frequency time division multiple access system and method based on a directional antenna, belongs to the technical field of aircraft networks, and solves the technical problem of multi-access access of distributed aircraft networks under the condition of directional antennas. The subnet division of the system is driven by tasks, and the number of nodes in the subnet is variable; each subnet occupies different frequency bands for communication, and the gateway node supports full-frequency reception; nodes in the same subnet communicate in a time-division manner. The implementation process is: dividing subnets; dividing time slots based on the number of links, adopting a time slot allocation method combining fixed and dynamic allocation, performing topology maintenance in fixed time slots, reserving dynamic time slots to transmit services; giving priority to guaranteeing high priority business communication. The invention reduces interference, improves space multiplexing rate, makes full use of frequency spectrum resources to reduce time delay, maximizes network throughput in limited resources, meets transmission requirements of various services, and improves system communication efficiency. Access procedures applicable to distributed aircraft networks configured with directional antennas.

A rotary compressor is provided with cylinders, pistons, and a pair of bushes (45a, 45b) which sandwiches and supports each blade (35) from both sides, the blades (35) being formed integrally with the cylinders. Either the bush (45a) of the pair and / or the bush (45b) of the pair is provided with: an oil supply passage (1) formed so as to extend from the flat side surface (7) of the bush (45a, 45b) to a curved side surface (6); a blade-side oil holding section (2) to which one end of the oil supply passage (1) is open and which is formed in the flat side surface (7) of the bush (45a, 45b); and a groove-side oil holding section (3) to which the other end of the oil supply passage (1) is open, which is formed in the curved side surface (6) of the bush (45a, 45b), and which has a greater width than the blade-side oil holding section (2).

The invention relates to the technical field of stirring, in particular to an amino silicon oil emulsification reactor which comprises a reactor body, a discharge pipe is fixedly mounted at the bottom end of the reactor body, a stirring device is fixedly mounted in the reactor body, and a water inlet is fixedly mounted at the top end of the reactor body. A second electronic valve is fixedly installed on the water inlet, a stirring area is formed in the reactor main body, the emulsifier quantifying pipe and the amino silicon oil quantifying pipe are both arranged in the reactor main body, and discharging ports are formed in the bottom ends of the emulsifier quantifying pipe and the amino silicon oil quantifying pipe. After the proportion of the emulsifier and the amino silicon oil is set, the machine can automatically put the emulsifier and the amino silicon oil according to the set proportion, and the machine can be in a working state all the time, so that the working efficiency of the reactor is improved, and meanwhile, the time of occupying workers can be reduced.