1314 results about "Ticket" patented technology

An organization-specific cybersecurity dialogue system (“system”) intelligently generates responses to user utterances for cybersecurity by employing documentation and playbook agents for an associated cybersecurity organization. The system extracts an intent and an intent category from a user utterance, extracts relevant entities from the intent and uses them to determine relevant user telemetry data, and matches the intent, intent category, and user telemetry data to documents of the cybersecurity organization. The system then determines whether to generate a response based on matching document, matching playbook agents, or to prompt a user to create a ticket according to logic applied to the intent, intent category, user telemetry data, and matching documents and generates a corresponding response with large language models.

The invention relates to the technical field of operation ticket processing, and discloses an operation ticket generation method and device, equipment and a storage medium, which are used for improving the adaptability of the operation ticket generation method to different substation operation scenes and improving the accuracy, safety and efficiency of the generated operation ticket. The operation order generation method comprises the steps of performing semantic analysis on a to-be-processed scheduling order to obtain structured scheduling order data; performing dynamic topology analysis on the structured scheduling order data according to the real-time equipment state data to obtain a real-time topology analysis result; matching in a preset operation ticket database according to the structured scheduling order data, and inputting the processed historical topology analysis result, the ticket forming template, the structured scheduling order data, the real-time topology analysis result, the self-defined ticket forming rule and the cue word template into a large language model for ticket forming to obtain an initial operation ticket; performing safety verification on the initial operation ticket to obtain a safety verification result; and generating a target operation ticket based on the interaction information of the security verification result.

The invention discloses a fraud phone recognition method and system based on multi-modal data fusion. The method comprises the following steps: acquiring multi-modal data of a plurality of fraud numbers from historical fraud data; constructing a multi-modal fraud data graph, taking each piece of multi-modal data of the fraud number as a node, and constructing a connection edge between the nodes according to an association relationship between every two pieces of multi-modal data; constructing and finely adjusting a large language model; multi-modal data of a to-be-recognized fraud number is obtained, a plurality of nodes are selected from the multi-modal fraud data graph, then the multi-modal data of the to-be-recognized fraud number and the multi-modal data of the selected nodes form cue words, the cue words are input into the large language model, and whether the obtained to-be-recognized fraud number relates to fraud or not and reason analysis for judging that the to-be-recognized fraud number is fraud are output. The invention relates to the field of communication, can improve the fraud recognition accuracy and system adaptability through deep fusion and calculation of multi-mode data such as call audio, short message text and call ticket data, and provides powerful technical support for fighting against novel telecommunication network fraud.

The invention discloses a semantic analysis and generation method and system of an operation order, a medium and equipment, and belongs to the field of power system automation. The method comprises the steps that a task text of power grid operation is acquired, semantic analysis is conducted on the task text according to a generative model, and an analysis result is obtained; performing logical reasoning on the analysis result according to a preset knowledge graph to obtain a corresponding operation sequence; wherein the knowledge graph comprises nodes and edges between the nodes, each node comprises power grid equipment and an operation state, a running state and an operation rule of the power grid equipment, and each edge comprises an operation relation and a regulation dependency constraint between the nodes; processing the operation sequence according to a preset formatting rule to obtain a corresponding first operation ticket; and based on a preset operation rule set, performing logic verification on the first operation ticket to obtain a final operation ticket. Therefore, by implementing the method and the device, the problem that logical reasoning and semantic understanding capabilities are insufficient when the operation ticket is generated in a dynamic scene in the prior art can be solved.

The invention discloses an automatic fare collection method and system based on multi-modal identity recognition, and relates to the technical field of rail transit automatic fare collection systems and multi-modal biological recognition fusion, and the method comprises the following steps: 1, enabling a user to approach a recognition area, carrying out the multi-modal data collection, and carrying out the quality detection and preprocessing; 2, feature extraction and credibility preliminary calculation are carried out; 3, environment data are collected and subjected to standardization processing; step 4, adaptively predicting a weight through machine learning, and constructing weight smoothing and time domain constraints; step 5, carrying out D-S evidence step-by-step fusion, and calculating comprehensive credibility; and step 6, comparing the comprehensive credibility with a preset threshold value, if the comprehensive credibility is greater than or equal to the preset threshold value, determining that the identification is successful and the gate is opened for passing, otherwise, determining that the credibility is insufficient, and performing alternative / manual processing. The system comprises a front-end identification terminal, a read-write industrial control all-in-one machine and a cloud management platform.

Techniques for managing work tickets, including receiving a work ticket including a textual description of a technical issue to be resolved, determining, based on the textual description, ticket data including an issue description indicative of the technical issue to be resolved, determining, based on application of the issue description to a group mapping model, an agent group corresponding to the technical issue, determining, based on application of the agent group to an agent mapping model, an agent of the group for resolving the technical issue, and providing, in response to determining the agent of the group for resolving the technical issue, the work ticket to the agent.

The invention discloses an electric power communication analysis system and method based on big data, and the method comprises the steps: collecting multi-source heterogeneous data, carrying out the sensitivity grading, and generating labels; gathering the data to a big data platform, and completing storage, partitioning and index construction; an asynchronous main control chain mechanism is constructed, high-optimal data is dispatched for rapid anomaly judgment, and other data is processed in parallel; performing desensitization mapping on the high-sensitivity data to generate a short-time mapping bill and performing desensitization analysis; issuing a local task for the low-confidence exception, collecting backflow data, and verifying and determining a high-risk event; restoring the sensitive data in the authorization window, and destroying the bill and the secret key after abnormity analysis is completed; and triggering network regulation based on an analysis result, and recording the whole process to an audit log. By introducing an asynchronous scheduling and reversible desensitization mechanism, high-efficiency anomaly analysis and whole-process traceability of the electric power communication big data on the premise of ensuring safety and compliance are realized.

In one implementation, a device performs, using a using a large language model-based troubleshooting agent, troubleshooting of a plurality of issues in a network indicated by a plurality of support tickets opened by users of the network. The device aggregates, based on results of the troubleshooting, the plurality of support tickets into a master support ticket. The device obtains a resolution to the master support ticket from a support engineer. The device uses the resolution to the master support ticket in conjunction with the large language model-based troubleshooting agent to troubleshoot a new support ticket.

The invention provides a distribution network scheduling pre-order ticket issuing method and device, a storage medium and computer equipment, and relates to the technical field of power system scheduling, and the method comprises the steps: analyzing distribution network scheduling information, matching a corresponding target template in a scheduling pre-order ticket template library, filling the target template, and obtaining a scheduling pre-order ticket draft; a structured grammar rule base is used for conducting grammar verification on a scheduling pre-order ticket draft, and the structured grammar rule base is constructed on the basis of the natural language processing technology by extracting scheduling terms from distribution network scheduling standard text terms, analyzing a grammar structure and converting an operation logic relation; when the grammar verification of the scheduling pre-order ticket draft is passed, calculating the text similarity between the scheduling pre-order ticket draft and the historical scheduling pre-order ticket; and when the scheduling pre-order ticket draft similarity verification is passed, obtaining the scheduling pre-order ticket, and issuing the scheduling pre-order ticket after confirming that the scheduling pre-order ticket passes the verification. Therefore, the method effectively improves the timeliness and accuracy of the scheduling instruction.

A multi-channel ticket creation and service management system that includes: a graphical interface controller configured to provide a graphical user interface (GUI) accessible through a plurality of predefined Uniform Resource Locators (URLs), the GUI including interactive service request forms associated with a plurality of hierarchical service and subservice classifications; a form processing circuit operatively coupled to the graphical interface controller and configured to receive a selected service-subservice combination from a user and dynamically populate subsequent input fields based on a predefined service taxonomy, the input fields including contact information, email address, subject, location identifier, area of ​​responsibility field, and a description field; a rule execution logical processing unit coupled to the form processing circuitry, the rule execution logical processing unit configured to enable or disable one or more context-sensitive fields based on logical rules stored in a service-subservice dependency tree, the logical rules governing the enablement of date and time fields exclusively when the selected service is journalism and the selected subservice is newspaper reporting; an authentication mapping processor comprising a session parser and a user-to-department resolver, wherein the session parser is configured to extract user credentials and associated metadata from session cookies or authentication tokens, and the user-to-department resolver is configured to auto-populate an activity-driven scope field based on the extracted metadata and an organizational mapping scheme; and a validation and transmission control unit configured to check the completeness and data type conformity of all enabled fields, generate a structured ticket record, and transmit it to a central ticket management platform.

The invention discloses a power grid operation ticket intelligent generation method and system based on a safety knowledge base, and relates to the technical field of power grid operation ticket generation, and the method comprises the following steps: obtaining power grid topological data and historical operation ticket data; receiving a dispatching instruction ticket, and analyzing the topological data of the power grid based on a labyrinth path algorithm to obtain a primary step; according to the historical operation ticket data, a hidden operation rule is obtained through time, space, logic and round dimension correlation analysis; obtaining a power grid equipment state, a single-step operation duration and an anti-error rule base, constructing a state set by combining a hidden operation rule and environmental data, and constructing an action set according to preset secondary steps; constructing a reward function, constructing a secondary model, performing training according to the state set and the action set, and outputting an optimal secondary step; and combining the primary step and the optimal secondary step to generate an operation ticket and update the first data. The method is used for solving the problems that a traditional operation order generation system depends on a path of a dominant rule and anti-error checking lags.

Methods, systems, and computer-program products for ticket management. The methods, systems, and computer-program products include receiving input data having information relating to one or more incidents, classifying each incident of the one or more incidents, escalating an incident of the one or more incidents based, at least in part, on at least one of the classification of each incident or a prioritization level associated with each incident and generating a resolution for the incident, the resolution including at least one of a solution to the incident or an assignment of the incident to a related team.

Disclosed herein is a method and system to determine whether a payment terminal has been tampered with based on a comparison of attestation data received from the payment terminal, for example in an offline mode when an otherwise secure remote server cannot be reached. If the determination yields that the request has been approved, the terminal generates an attestation ticket having one or more validity conditions, wherein the validity conditions include expiration time that indicates the time after which the attestation ticket becomes invalid. The attestation ticket can be used as long as it is valid or until another trigger causes the ticket to be invalidated or regenerated.

The invention provides a data verification method based on two-dimensional code third-party login and national secret authentication, and the method comprises the steps: obtaining a user identity bill and obtaining a private key password corresponding to the user identity bill by an encryption end when a login request sent by a user end through scanning a login two-dimensional code of a login end is received; the encryption end encrypts the private key password to obtain an encrypted key password, and sends the encrypted key password to the login end; the encryption end determines collaborative signature response data according to the collaborative signature request and the user identity bill and sends the collaborative signature response data to the login end; and the encryption end verifies the complete signature through the verification request, and sends a verification result to the authentication end. By arranging the encryption end, national secret authentication and two-dimensional code third-party login are combined, and the safety of logging in a third-party website when the two-dimensional code is scanned is guaranteed.

The invention discloses a power grid operation order intelligent anti-error generation method and system based on a source compatibility principle, and relates to the technical field of electric power automation, and the method comprises the following steps: extracting first data from a scheduling instruction, the first data comprising an operation object and an equipment initial state; constructing a dynamic power grid model based on the first data, and performing source attribute labeling on each device in the model; performing analysis through a source compatibility rule engine in combination with the marked dynamic power grid model and a predefined source compatibility constraint criterion, and generating an operation framework containing a source matching requirement; searching and planning an operation sequence meeting a source matching requirement based on the operation framework, and converting the operation sequence into a specific operation item; and performing source compatibility verification on the specific operation item, optimizing the operation item according to a verification result, and generating a final operation ticket. The method is used for solving the problems that a traditional anti-misoperation system is insufficient in real-time matching of a power supply and a load, incomplete in operation sequence verification and lack of intelligent support in operation order generation.

The invention discloses an operation ticket management system based on multi-dimensional data checking, and relates to the technical field of operation ticket management system design. In the system, a data acquisition module collects real-time operation data of a power system, processes the data and then is connected with other modules; the ticket face term checking module is used for performing standardized supervision on term use during ticket simulation; the operation order checking module, the equipment state checking module and the topology anti-error checking module jointly check the operation order, and when the operation order is executed, abnormity monitoring is carried out on the power system and an alarm is given; ticket simulation, editing and auditing operations of the operation tickets are carried out in the operation ticket management module, and execution information and archiving of the operation tickets are also stored in the operation ticket management module; the data synchronization and query module synchronously updates data with a superior scheduling system; through a multi-dimensional proofreading mode, the operation ticket management level of the power system can be effectively improved, and the safety and stability of power grid operation are guaranteed.

The invention discloses an operation ticket intelligent analysis and sequence control logic closed-loop verification method and system, and belongs to the field of power system automation technology and power transformation operation and maintenance, and the method comprises the steps: obtaining a typical interval sequence control operation ticket and an SCD file; identifying the typical interval sequence control operation order through a BERT-ERNIE multi-head text extraction model, and generating a corresponding test script; querying corresponding object path information in the SCD and completing association; constructing a closed-loop acceptance environment; simulating a local operation scene and initiating sequence control operation according to the associated test script to carry out correctness acceptance; on the basis of a similar interval operation ticket generation tool, carrying out one-key replacement on part of description information of the test script passing acceptance, generating similar interval sequential control operation tickets to be accepted, and carrying out correctness acceptance; and simulating a sequence control master station address in the closed-loop acceptance environment, issuing a sequence control instruction to a sequence control host based on the sequence control operation order passing correctness acceptance, and automatically virtualizing the test environment to perform forward and reverse closed-loop automatic acceptance.

The invention relates to the technical field of electric power inspection, and particularly provides an electric power inspection method for generating a work ticket based on similarity calculation, which comprises the following steps: receiving an operation description and a maintenance range input by an inspection terminal; and according to the text similarity with the operation description, carrying out primary sorting on the historical work tickets in a historical ticket database to obtain first alternative work tickets. And according to the text similarity and the graph structure similarity with the maintenance range, carrying out secondary sorting on the first alternative work ticket to obtain a second alternative work ticket. And sorting the second alternative work ticket for three times to obtain a reference template ticket. And generating a target work ticket according to the reference template ticket and the to-be-inspected equipment, and sending the target work ticket to an inspection terminal for power inspection. According to the method, a retrieval enhancement generation framework based on a large language model is adopted, the problem of intelligent generation of the work ticket is solved, the dependence on expert knowledge is reduced, the manual compiling workload is effectively reduced, and the operation and maintenance efficiency of a power grid is improved.

The invention provides a two-ticket management and anti-misoperation system and method, the system realizes collaboration through bidirectional interaction of a functional layer and a data layer, a two-ticket generation module obtains user input data from the data layer to automatically generate an operation ticket and / or a work ticket and returns and stores the operation ticket and / or the work ticket, manual filling and paper recording are replaced, and the efficiency is improved. The problems of low ticket generation efficiency and difficult query in the prior art are solved. The anti-misoperation module obtains equipment operation data from the data layer, matches the equipment operation data with an anti-misoperation rule base, outputs anti-misoperation rules, and verifies the equipment operation data in combination with the data layer, so that missing judgment of manual supervision is avoided, and the passive problem of anti-misoperation verification is solved; and the collaboration module performs grading processing according to verification results to realize risk differentiation response. The two-ticket management and anti-misoperation system does not need to depend on a paper flow and manual intervention, tickets are efficiently generated, operation is accurately verified, risks are disposed in a graded mode, and the operation and maintenance efficiency and the safety management and control precision are improved.

The invention relates to the technical field of ticket selling and checking, and discloses an automatic ticket selling and checking system for an aerospace science popularization venue. The system comprises a venue time period capacity distribution module, a ticket selling candidate queue establishment module, a gate people flow prediction module and a gate entrance and exit direction scheduling module. Firstly, time period capacity allocation is performed according to a demand-capacity matching rule to obtain a tourist allocation data set; secondly, a ticketing elastic expansion mechanism is introduced to carry out stepped expansion on a tourist distribution data set, then tourist priority scores are calculated, and a ticketing candidate queue is established; fusing the time sequence and the spatial topology to establish a multi-modal space-time LSTM people flow prediction model, and outputting a gate people flow prediction value; and finally, determining the direction of the gate by using an improved whale optimization algorithm, and introducing a gate elastic strategy to dynamically adjust the entrance and exit direction of the gate so as to complete automatic ticket checking. According to the method, tourist data is processed and modeled, the purpose of automatic fare collection is achieved, and the method is objective and accurate.

The invention discloses a subway track automatic ticket checking method and an automatic ticket checking device thereof. The method specifically comprises the following steps: S1, feature acquisition; s2, performing feature fusion; s3, performing anomaly detection; the invention relates to the technical field of subway track automatic ticket checking. According to the subway track automatic ticket checking method and the automatic ticket checking device thereof, through cooperation of palm vein and gait recognition and a non-contact collection mode, the safety of a ticket checking system is improved, the false recognition rate is reduced, meanwhile, the accuracy of abnormal behavior detection is effectively improved, the self-learning ability is provided through a reinforcement learning algorithm, and the accuracy of ticket checking is improved. The ticket checking strategy can be automatically adjusted according to the real-time passenger flow and the operation state, optimal configuration multi-mode identification of resources is achieved, efficiency and safety are balanced, the crowding degree in the peak period can be reduced, and high-satisfaction travel experience is provided for passengers.

The invention relates to the technical field of rail transit, and discloses a one-way ticket checking method and device and a one-way ticket generation method, and the one-way ticket checking method comprises the steps: obtaining a two-dimensional code verification request sent by gate equipment; the two-dimensional code verification request is generated when the gate equipment scans a target two-dimensional code; the target two-dimensional code is printed and generated after the ticket buying equipment receives a ticket buying request; the ticket buying request comprises a pull-in station and a pull-out station; according to the two-dimensional code verification request, performing legality verification on target structure data of the target two-dimensional code; if the target two-dimensional code is legal, according to the ticket card state of the one-way ticket of the target two-dimensional code, the attributes of the entrance station, the exit station and the gate equipment, judging whether the one-way ticket is allowed to pass through the gate equipment or not; and if the passing is allowed, controlling the gate equipment to be opened, and updating the ticket card state of the one-way ticket of the target two-dimensional code. The cost can be reduced, and manual intervention is not needed.

The invention provides an intelligent customer service work order processing method based on a large language model, a medium and electronic equipment. Full-process automatic processing of user service requirements from receiving to feedback is achieved through modular design. The method comprises the following steps: receiving and preprocessing demand information input by a user; performing semantic understanding on the normalized input by using a large language model, identifying a demand category, and extracting key parameters such as a room number and demand details; selecting a corresponding work order generation tool from a preset tool library based on the identified demand category, and matching a required business interface; a required information list is preset according to different requirement categories, whether the extracted key parameters are complete or not is automatically checked, and if not, a prompt is generated to guide a user to supplement information; after the information is complete, calling a corresponding work order template according to the demand category, filling the key parameters into the template to generate a standard work order, and pushing the standard work order to a back-end business processing system; and receiving a back-end processing result, combining the back-end processing result with basic reply content generated by the tool, and performing retouching through a large language model to form a final reply to be fed back to the user. Through the above process, specific demands of users in the vertical field can be accurately understood, the standard work order can be automatically generated and pushed, and the processing result can be acquired in real time and fed back to the user, so that the problems that existing intelligent customer service cannot extract complete demands, work order generation lacks specifications and the processing result cannot be fed back in a closed loop mode are solved; and the service efficiency and the user experience are greatly improved.

Systems and methods that enable a transfer of funds from an external account to a gaming establishment device, track a quantity of occurrences of an activity associated with the gaming establishment device, and if the tracked quantity of occurrences of the activity at least reaches a threshold quantity of occurrences, operate with a ticket voucher system to cause a ticket voucher associated with at least a determined refund amount of an assessed fee to be issued.

The invention discloses an identity authentication method and system, an electronic device, a storage medium and a program product, and relates to the technical field of security. Only when a legal user is determined for the first time, a key distribution center knows a real name corresponding to a client, a subsequent signature, a bill authorization bill generation process and a subsequent anonymous access process to a corresponding server; in the embodiment of the invention, the clients initiate with the artifacts, so that the key distribution center and the corresponding server do not know the association relationship between the artifacts and the clients, and the privacy of the user is guaranteed.

The invention relates to the technical field of power two-ticket management, and discloses a two-ticket full life cycle optimization and management method and system based on workflow, and the method comprises the steps: obtaining the basic data of personnel qualification, equipment state and flow rule, and constructing a typical work ticket library and a typical operation ticket library; calling a work ticket template or an operation ticket template to perform information supplement, performing double verification, and then completing graded auditing and electronic signature according to preset nodes to generate an effective work ticket and an executable operation ticket; and monitoring the execution process of the effective work ticket and the executable operation ticket, and archiving execution data to a historical database to realize multi-dimensional two-ticket full-process data query, generation of an analysis report, update of basic data, a work ticket typical ticket library and an operation ticket typical ticket library. The standardized typical ticket library is constructed by integrating basic data, monitoring and archiving traceability of two tickets are achieved, standardized intelligent management of the two tickets is achieved, and the problems that existing data are scattered, compliance is poor, traceability is difficult, and no improved closed loop exists are solved.

Embodiments of the present disclosure relate to synchronizing and managing data. A first event is received from a data source. The first event comprises an envelope comprising schema information associated with the first event. Schema drift is detected based at least in part on the schema information. A signal indicative of the schema drift is emitted to a mapping module. An activation ticket is received from the mapping module. The activation ticket corresponds to an updated mapping profile. The updated mapping profile is based at least in part on the signal. A second event is received from the data source. The second event is bound with the updated mapping profile.

The invention discloses an electronic ticket ordering and payment application system based on a block chain, relates to the technical field of block chains, and is used for ticket business whole-process digital management, and a user interaction module supports multi-terminal operation and information management; the block chain order management module is responsible for order chaining and state updating; the multi-mode payment module supports double-track payment and encrypted transmission; the comprehensive matching module is linked with the block chain order management module and comprises a meal subsystem, a tourism subsystem, a hotel reservation subsystem and the like, and the passenger ticket verification module realizes multi-mode verification; the data storage module stores key data; and the intelligent contract scheduling module automatically executes the pre-deployed contract. The problems that an existing system is poor in data safety, low in efficiency and insufficient in adaptability are solved, ticket transaction safety and process automation are improved, data synchronization is guaranteed, multiple languages and multiple currencies are supported, user privacy is protected, multiple scenes are adapted, and travel and supervision requirements are met.

A blockchain system for providing ticketing within a blockchain network of participating electronic devices includes an electronic gaming machine (EGM) configured to participate in the blockchain network. The EGM a memory storing a local blockchain and a system blockchain. The EGM also includes at least one processor configured to execute instructions which, when executed, cause the at least one processor to identify a first ticket creation blockchain transaction in the local blockchain from a ticket creation device of the first plurality of electronic gaming devices, the first ticket creation blockchain transaction including at least a ticket value and a ticket identifier (ID), create a system ticket creation blockchain transaction including at least the ticket value and the ticket ID, and broadcast the system ticket creation blockchain transaction to the system blockchain.

The invention comprises a method for logging on a user (BN, BN') to one or more field devices (FG1, FG2) of automation technology, comprising: - Activation of a login mode on the ticket server (TS) for one or more selected field devices (FG1, FG2) by a user (BN, BN'); - Generation of a login ticket by the ticket server (TS), wherein the login ticket contains login information and information on a specified validity period and is cryptographically encrypted; - Registration of a control unit (BE) on the ticket server (TS) via a first communication connection between the control unit (BE) and the ticket server (TS); - Transferring the registration ticket from the ticket server (TS) to the control unit (BE) after successful registration via the first communication connection; - Transferring the login ticket or another ticket containing the login information from the control unit (BE) to the field device(s) (FG1, FG2) via a second communication connection between the control unit (BE) and the field devices (FG1, FG2); and - Logging in of the user (BN, BN') to the field device or the field devices (FG1, FG2) by means of the login information, as well as a system for carrying out the method according to the invention.