20 results about "Remote assistance" patented technology

1. The name of the design product: wireless field camera. 2. The use of the design product: used for installing in the center of the operating shadowless lamp, recording the operation process, remote assistance and teaching demonstration. 3. The design points of the design product: in shape. 4. The picture or photo that can best show the design points: perspective view 1.

A remote assistance apparatus records, in an assistance content recording unit, assistance contents for remote assistance for an autonomous driving vehicle in response to the autonomous driving vehicle stopping as a result of an occurrence of a traveling abnormality, and then resumes autonomous traveling as a result of remote assistance for the autonomous driving vehicle being provided by an operator. The assistance contents include an assistance location and operator instruction contents for remote assistance instructed by the operator. The remote assistance apparatus detects an autonomous driving vehicle that is expected to pass through a predetermined assistance location included in predetermined assistance contents recorded in the assistance content recording unit. The remote assistance apparatus determines an assistance method of the remote assistance for the autonomous driving vehicle that is detected by the assisted vehicle detecting unit, based on the predetermined assistance contents that are recorded in the assistance content recording unit.

According to embodiments of this disclosure, a method, apparatus, device, and computer-readable storage medium for remote assistance are provided. The method includes: determining a first accessibility attribute of a target area based on perception data of an autonomous vehicle; determining that the first accessibility attribute differs from a second accessibility attribute indicated by map data; in response to determining that the autonomous vehicle is in a stranded state associated with the target area, sending an assistance request to a remote device, the assistance request indicating the extent of the target area; and in response to receiving an indication message from the remote device that passage through the target area is permitted, generating an escape route for traversing the target area. This significantly improves the vehicle's autonomous adaptability in complex road conditions and reduces the risk of vehicle entrapment and traffic disruption.

A remote assistance device includes an obtainer, a display, a control information generator, and a display controller. The obtainer receives image information from a target vehicle that is remotely operated. The image information includes an image produced by capturing a surround view of the target vehicle. The display shows the image derived by the obtainer, to a remote driver. The control information generator cyclically produces control information including a controlled variable which is created by an operation input from the remote driver to control a given operation of the target vehicle. The control information generator transmits the control information to the target vehicle. The display controller works to control an operation of the display to overlay an auxiliary image on the image on the display. The auxiliary image includes at least a measure of the controlled variable provided when the image was captured in the target vehicle and is used for assisting the remote driver in remotely maneuvering the target vehicle.

A remote assistance workstation 12 includes a communication module 54, a user interface (UI) module 52, and a controller 56 coupled to a portable device 14, the portable device including augmented reality (AR) glasses 36 worn by a first responder to perform actions using objects in a scene. The UI module 52 renders a remote assistant graphical user interface (GUI) 100, the GUI including (i) a first pane 96 for displaying a live video stream of a remote assistance request and (ii) a second pane 98 for displaying a 2D representation of an object in the scene, which can be moved within the scene via remote assistant input. The GUI 100 renders a corresponding 3D virtual content item within the first pane relative to a reference point. The controller 56 outputs a remote assistance signal to the portable device 14 to display a 3D virtual content item 38 on the AR glasses in a live view of the scene, appearing at a location determined by the remote assistant input of moving the 2D representation within the second pane 98 to assist the first responder in the scene.

The present invention relates to a vehicle communication system with an alternative periodic connection mode. A communication system for a vehicle includes a controller adapted to selectively execute an alternative periodic connection mode for communication between a user of the vehicle and a remote assistance unit. The vehicle is not connected to a wireless plan. The controller has a processor and a tangible non-transitory memory with instructions recorded thereon. The alternative periodic connection mode is activated based in part on at least one automatic trigger and / or a request from the user. The controller is adapted to assign a different identifier to the vehicle during execution of the alternative periodic connection mode. The different identifier is defined by a plurality of parameters including a connection time interval, an internet protocol address range, and a host port. The internet protocol address range and host port can be dynamically configured to remain disengaged unless permission is given to the system.

According to embodiments of the present disclosure, methods and apparatuses for remote assistance are provided. The method includes presenting an assistance interface associated with an autonomous vehicle; and presenting, in the assistance interface, a multi-path video stream corresponding to a plurality of viewing perspectives of the autonomous vehicle based on video data received from the autonomous vehicle, wherein the multi-path video stream includes a first video stream corresponding to a forward viewing perspective and a second video stream corresponding to a rearward viewing perspective, the first video stream and the second video stream are generated based on a video stitching model associated with the autonomous vehicle, the video stitching model is constructed based on a plurality of images captured by a plurality of cameras deployed on the autonomous vehicle. In this way, embodiments of the present disclosure can improve the reliability of remote assistance, thereby improving the driving safety of the autonomous vehicle.

A remote assistance method and apparatus, and a device and a storage medium. The method comprises: in response to an autonomous vehicle (101) being in a stuck state, determining a parking attribute of a target vehicle associated with the stuck state (202), wherein the parking attribute indicates whether the target vehicle is a temporarily parked vehicle (204); in response to the parking attribute of the target vehicle meeting a first condition, determining a lane state of an adjacent lane of the autonomous vehicle (208), wherein the lane state indicates a traffic direction and / or a traffic state of the adjacent lane; and in response to the lane state meeting a second condition (210), triggering the sending of an assistance request associated with the stuck state to a remote device (206).

This application discloses a remote assistance method and system for a mobile terminal, a storage medium, and a computer device. The method includes: a first mobile terminal responding to a remote assistance trigger operation in a remote assistance application; the first mobile terminal sending a remote assistance request carrying a second mobile terminal identifier to a server to accurately establish a connection with the second mobile terminal; the remote assistance application in the first mobile terminal activating the screen recording function of the first terminal, recording the screen information requiring assistance and sending it to the second mobile terminal through the server; the second mobile terminal generating an assistance operation instruction based on the recorded screen information and sending it to the first mobile terminal through the server; and the first mobile terminal performing the corresponding remote assistance operation according to the assistance operation instruction. This enables the second mobile terminal to remotely operate the first mobile terminal, and the remote assistance operation process can be displayed on the first mobile terminal, providing convenience for the user of the first mobile terminal.

Embodiments of the present disclosure provide a method, device, equipment and storage medium for remote assistance. The method comprises: in response to the autonomous vehicle being in a stranded state, determining a parking attribute of a target vehicle associated with the stranded state, the parking attribute indicating whether the target vehicle is a temporary parking vehicle; in response to the parking attribute of the target vehicle satisfying a first condition, determining a lane state of a neighboring lane of the autonomous vehicle, the lane state indicating a traffic direction and / or a traffic state of the neighboring lane; and in response to the lane state satisfying a second condition, triggering sending of an assistance request associated with the stranded state to a remote device.

According to embodiments of the present disclosure, a data transmission method and apparatus are provided. The method comprises determining latency information of a plurality of transmission links between an autonomous vehicle and a remote assistance device, the plurality of transmission links corresponding to a plurality of network transmission devices of the autonomous vehicle; determining, based on the latency information, a target transmission mode corresponding to the plurality of transmission links, the target transmission mode at least indicating transmission links corresponding to a plurality of video streams collected by the autonomous vehicle, the plurality of video streams corresponding to different image collection devices of the autonomous vehicle; and transmitting, based on the target transmission mode, at least one of the plurality of video streams to the remote assistance device. In this way, embodiments of the present disclosure can improve the quality and efficiency of data transmission.

This invention provides an AR remote assistance method and system for the installation and debugging of communication equipment. By constructing a three-in-one collaborative architecture of AR smart terminal, expert collaboration platform, and cloud service brain, it achieves remote immersive assistance throughout the entire process of communication equipment installation and debugging. The method includes: the AR smart terminal collecting first-person perspective data and environmental information from the site, and uploading it to the cloud service brain via ultra-low latency transmission technology; the cloud service brain achieving spatial positioning and virtual-real overlay based on multi-source fusion SLAM technology, and completing equipment identification, instrument reading extraction, and fault diagnosis through AI models; the expert collaboration platform supporting multi-user collaborative annotation and real-time interaction, combined with guidance pushed from a communication industry-specific knowledge base; and achieving three-dimensional spatial consistency of multi-terminal virtual annotations through spatial anchor point sharing technology. This invention solves the problems of poor immersion, inaccurate information transmission, and low utilization of expert resources in traditional remote assistance, improving the efficiency and accuracy of communication equipment installation and debugging.

An AV may determine a degradation score based on data indicating a condition of an environment where the AV operates to provide a service. The degradation score may indicate a degradation in a performance of the AV (e.g., one or more sensors of the AV) under the condition. After determining that the degradation score is higher than a threshold, the AV may pause the service, e.g., by moving out of the traffic lane or pulling over. The AV may re-check the condition later and determine a new degradation score. After determining that degradation score is lower than the threshold, the AV may resume the service, e.g., by moving back to the traffic lane. The AV may determine that the degradation score is higher than another threshold and in response to the determination, stops where it is, e.g., in a traffic lane. The AV may request remote assistance or retrieval.

This invention specifically relates to a cloud desktop remote assistance method based on an AI sandbox. This AI sandbox-based cloud desktop remote assistance method receives user requests for help, identifies faults through semantic analysis and knowledge graph reasoning, and generates a dynamic permission matrix; creates a temporary sandbox instance, installs diagnostic tools, and assigns permissions; allows experts to operate remotely, with a security gateway monitoring in real time; identifies sensitive operations according to preset rules and implements hierarchical authorization control; employs five-fold log collection to record the trajectory, achieving instruction-level auditing and visual playback; and automatically destroys the sandbox upon completion, overwriting and erasing data and clearing traces. This AI sandbox-based cloud desktop remote assistance method effectively solves the pain points of high risk, low efficiency, and difficult auditing in traditional remote assistance, achieving a dual breakthrough in the security and efficiency of cloud desktop remote assistance. It ensures that expert operations are fully controllable and that raw data is never touched, meeting the zero-trust compliance requirements of enterprise government clouds.

To safely guide a remote driving vehicle and reduce load on a remote driving operator. A road surface environment information generation unit and a control information generation unit are provided. The road surface environment information generation unit generates road surface environment information on a road surface of a predetermined route on the basis of a vehicle operation state when a first vehicle travels on the predetermined route. The control information generation unit generates control information when a second vehicle travels on the predetermined route on the basis of the road surface environment information. For example, the predetermined route is a route on which the first vehicle travels when the first vehicle avoids a predetermined obstacle.

The present application relates to the field of infrastructure inspection, in particular to a new energy infrastructure remote collaborative inspection method fusing digital employees and augmented reality; through a data acquisition end deployed at the infrastructure site, equipment operation parameters, environmental state data and video stream of the inspection personnel's perspective are collected; a cloud processing end analyzes the received data to generate preliminary inspection conclusions; a field display end displays the hidden danger location and maintenance guidance information in the inspection personnel's field of view in a visual manner, so that the inspection personnel can carry out preliminary maintenance; when remote expert guidance is needed, the field display end establishes real-time audio and video communication with a remote assistance end, the remote expert performs picture annotation and instruction issuance based on the field video stream to guide the on-site operation; the cloud processing end generates a standardized inspection report; the present application realizes automatic identification of equipment fault hidden dangers and generation of preliminary inspection conclusions, and most of the inspection and judgment work can be completed without manual intervention.

Example embodiments relate to gradually adjusting a vehicle sensor perspective using remote assistance. A computing device may receive a request for assistance from a vehicle operating in an environment. The request indicates that the vehicle is stopped at a location with a sensor perspective of the environment that is at least partially occluded. Responsive to receiving the request for assistance, the computing device may display a graphical user interface (GUI) that represents a current state of the vehicle and includes a selectable option configured to enable the vehicle to gradually move forward a predefined distance. The computing device may detect a selection of the selectable option and transmit instructions that enable the vehicle to gradually move forward the predefined distance. The vehicle can then gradually move forward the predefined distance while also monitoring for one or more changes in the environment responsive to receiving the instructions.

The embodiments of the present disclosure relate to a method and apparatus for a travel service, and a device and a storage medium. The method provided herein comprises: during a target trip served by an autonomous vehicle, in response to the autonomous vehicle triggering parking, determining a parking scenario of the autonomous vehicle; in response to a target condition corresponding to the parking scenario being met, sending a prompt to a user associated with the target trip; and in response to no feedback of the user for the prompt being received within a target duration, generating a first remote assistance request associated with the autonomous vehicle, wherein the target duration is related to a parking position of the autonomous vehicle. In this way, the embodiments of the present disclosure can improve the service reliability of an autonomous vehicle.