The invention discloses an online
consultation system and method for a trusted
data space, equipment and a storage medium, and relates to the technical field of
information processing. The obtaining module is used for obtaining a standardized question consultation card corresponding to a target user through an online consultation model adaptive to a trusted
data space data
interaction protocol; the engineer recommendation module is used for matching the standardized question consultation card with a preset engineer dynamic portrait
library to determine a target engineer; the multi-party conference initiating and assisting module is used for establishing an online conference channel between the target user and the target engineer based on an identity credibility
authentication mechanism and providing an online consultation assisting function for the online conference channel; and the service
record generation module is used for acquiring
consultation process data generated by the target user and the target engineer in the online conference channel and generating an online consultation result. According to the invention, the overall consultation efficiency and user experience can be improved.