25 results about "Consultation process" patented technology

The invention provides a multi-agent cooperative processing system and method for multi-scene legal complaint consultation, and relates to the technical field of artificial intelligence, and the method comprises the steps: receiving a legal or complaint consultation text inputted by a user, and generating structured consultation request data; automatically generating an evidence obtaining template, and forming a standardized evidence obtaining data packet; constructing a demonstration tree and outputting a multi-scheme decision matrix; performing multi-objective optimization by combining the success rate, the timeliness, the cost and the regional qualification index, and outputting a comprehensive recommendation result; generating a knowledge unit set, and updating a regulation index and agent prompt template library; predicting a re-complaint risk and generating a remedy and optimization suggestion; and outputting review result data, and reversely updating the review result data to the agent configuration strategy in the step of the knowledge construction module. According to the method and the device, the technical targets of multi-agent cooperative processing and dynamic optimization management in the whole legal complaint consultation process can be realized, and the technical effects of improving consultation processing efficiency, enhancing scheme recommendation accuracy, reducing manual participation cost and ensuring data compliance and risk controllability are achieved.

The invention relates to the technical field of collaborative management, in particular to a business collaboration method based on a process engine, which comprises the following steps: acquiring approval process nodes and post fields, establishing node parameter mapping, extracting customer reconciliation process field paths, generating a field coverage set, analyzing contract archiving responsibility actions, and constructing a responsibility sequence link. And matching a financial reimbursement process cooperation path, correcting an offset node to generate a cooperation task flow, calculating an internal instruction process node priority, and generating a task triggering list. According to the method, the node fields and the role identifiers in the approval process are obtained, the field consistency mapping relation is constructed, and a field continuous path screening mechanism is combined, so that the penetrating power and the tracing accuracy of parameters among cross-process nodes are improved, and the sequence of node responsibilities has a verifiable logic chain; through a node offset detection and path connectivity construction mode, accurate task execution sequence control is provided in multi-source task scheduling.

This invention discloses a precise legal consultation method and system based on multi-agent orchestration. The method includes: employing a hybrid intent classification mechanism with three levels of linkage—LLM remote reasoning, local heuristic correction, and keyword fallback—to route user requests to different paths, driving differentiated processing flows; performing dual-path retrieval of vector retrieval and knowledge graph relationship expansion in deep analysis to generate a structured analysis report; introducing a multi-dimensional context compression algorithm to reduce token overhead and illusion risk; embedding a three-stage emotional reassurance mechanism throughout the entire response process; and using a rendering type protocol to achieve front-end / back-end decoupling and unified rendering across multiple platforms, decomposing the processing into continuous dynamic feedback through a staged streaming response mechanism. This invention achieves intelligent, precise, and emotionally engaging legal consultation processes through multi-agent orchestration, significantly reducing model reasoning costs and improving the handling capacity for complex cases and user interaction experience.

The invention discloses a building consultation system based on a cloud platform, and relates to the technical field of building consultation. The system comprises a user terminal, a cloud platform server and a consultation service terminal. The user terminal is used for submitting consultation demand information, querying progress and receiving a result; the cloud platform server comprises a data storage module, a demand analysis module, a service matching module, a progress tracking module, a result feedback module and the like, intelligent analysis of consultation demands, accurate matching of service personnel, real-time monitoring of a consultation process and result compliance auditing can be realized, and meanwhile, a building industry knowledge base and historical case data are stored; the consultation service terminal is used for service personnel to receive requirements, upload progress, submit results and look up a knowledge base and historical cases. The system can expand functions of user evaluation, automatic data updating, multi-terminal cooperation, risk early warning and the like, improves consultation service quality and industry cooperation efficiency, and is suitable for consultation scenes of various building projects.

The invention provides a psychological counseling system and method based on artificial intelligence, and relates to the field of intelligent psychology, comprising session node management, trust state management, observation management, antagonistic narrative management, self-organizing treatment, and asymmetric override and permission and auditing combined scale block cooperative operation. The traceability and credible management of the whole psychological consultation process are realized; the system generates an auditable session node and gives a trust state identifier at the end of each session, and a qualified observation chain is formed through user clear interaction to trigger trust judgment; the antagonistic narrative module generates an anti-narrative according to an ethical rule and collects a user structured response as a trust evidence; the self-organizing treatment module automatically executes node classification and opens artificial recheck when a critical condition is met; the override and permission module introduces an independent override to examine the trust and ethical compliance of the promotion node; the auditing module writes all events into a non-tampering account book and triggers responsibility tracing when a rule is violated; temporary intervention can be executed through multi-party rechecking in an emergency situation so as to guarantee the safety of a user.

The invention discloses an online inquiry processing method and device, electronic equipment and a computer readable medium, and relates to the technical field of online medical treatment, and the method comprises the steps: responding to a triggering operation of a user for an online consulting room control, and obtaining historical symptom consultation data of the user in an online consulting room within a preset time; in response to the situation that the historical symptom consultation data is not empty, generating a guide copywriting according to the historical symptom consultation data, and pushing the guide copywriting to the user side; receiving reply data for the guide copywriting returned by the user side, and performing triage according to the historical symptom consultation data and the reply data to determine a specialized large model; and under the condition that the preliminary diagnosis process is executed, the specialized large model carries out inquiry interaction with the user side based on a preset inquiry question, obtains answer data returned by the user side, generates a diagnosis and treatment suggestion based on the obtained archive data, chief complaint data and the answer data, and pushes the diagnosis and treatment suggestion to the user side. And the flexibility of an online inquiry process and the accuracy of online inquiry processing are improved.

The application discloses a network information consultation platform and communication method based on a zero-trust architecture, and relates to the technical field of digital platform communication.The method comprises the following steps: authenticating the identity of a user; when the identity authentication is passed, obtaining user data; inputting the user data into a trust evaluation model to output a comprehensive trust degree; obtaining access rights according to the comprehensive trust degree; monitoring the consultation behavior of the user in real time to calculate a real-time trust degree; and managing the access rights according to the real-time trust degree.The application obtains the user data of the user whose identity authentication is successful, calculates the comprehensive trust degree of the user according to the user data to quantify the credit level of the user, monitors the user throughout the consultation process, manages the access rights of the user in combination with the credit level of the user and the real-time monitoring, and improves the security of the platform.

The invention discloses a multidisciplinary consultation system and a multidisciplinary consultation method based on a hybrid chain architecture and dynamic authority control, and relates to the technical field of medical informatization. Comprising a private chain node group deployed in a medical institution, an alliance chain jointly maintained by a plurality of medical institution nodes, and a cross-chain interaction relay connected with the private chain node group and the alliance chain; the private chain node group comprises a verification committee node formed by a plurality of preset key service nodes; a dynamic authority management module; the intelligent contract execution module is deployed with a state machine contract used for defining a consultation process; a key operation list and a corresponding state conversion condition are predefined in the state machine contract; and when execution of the state machine contract triggers any operation in the key operation list, calling a verification committee node to execute threshold signature verification, and taking a verification result as a precondition for corresponding state conversion of the state machine contract. And the cross-mechanism cooperation efficiency and reliability are improved.

This invention discloses a method and apparatus for generating customer service consultation summaries, relating to the field of computer technology. One specific embodiment of the method includes: decomposing the customer service consultation content into at least one consultation task; for each consultation task, determining the form data corresponding to the consultation task, and extracting features from the consultation task to obtain a consultation task vector; embedding the consultation task vector and the form data into a pre-trained graph model to obtain an embedded graph model, and extracting features from the embedded graph model to obtain a graph model embedding vector; obtaining the consultation question and key summary information based on the graph model embedding vector; and generating a customer service consultation summary based on the consultation question and the key summary information. This embodiment can automatically generate summaries based on multiple features involved in the customer service consultation process, resulting in objective, standardized, and highly efficient summary generation.

An intelligent medical consultation dialogue method, including: acquiring a medical consultation dialogue from a target user through an intelligent medical consultation dialogue interface; extracting disease feature information from the consultation dialogue; querying a medical decision-making database based on the disease feature information to obtain a suspected disease set; calculating a degree of suspicion corresponding to the suspected disease in the suspected disease set; screening for a target suspected disease from the suspected disease set based on the degree of suspicion; determining whether an unconfirmed disease factor exists in the suspected disease based on the disease feature information; and initiating a question generation task based on the unconfirmed disease factor, performing the question generation task using a large language model to obtain a question targeting the unconfirmed disease factor, and outputting the question is provided. The method provides a transparent and controllable consultation process, reducing risk of diagnostic errors.

This application provides an intelligent health checkup consultation and health checkup plan recommendation method and system, relating to the fields of artificial intelligence and smart healthcare. The method includes: acquiring the user's health data; selecting disease risk assessment models from a preset model library and generating a model parameter pool; determining the model parameters for the current round of questions based on a preset dynamic queuing and scheduling algorithm, and generating consultation questions; acquiring the user's input data and classifying its intent; using a large language model to update the model parameter pool and execute the next round of question-and-answer processing based on the intent classification results and input data; after meeting the consultation termination conditions, outputting risk assessment results using the disease risk assessment model; acquiring the user's health checkup budget; and generating a recommended health checkup plan based on the risk assessment results, health data, and health checkup budget. This application can effectively ensure the smoothness of the health checkup consultation process, improve the consultation completion rate, optimize the online consultation user experience, and improve the accuracy of health checkup plan recommendations.

This invention belongs to the interdisciplinary field of artificial intelligence and psychology, and relates to a method and system for recommending psychological assessment scales based on multi-agent intelligence. The method includes: constructing a contextual state model using multi-dimensional information from the user during the consultation process; filtering scales according to the contextual state model to obtain candidate scales; calculating the fit between the candidate scales and the user's current psychological state, and setting the priority of the candidate scales; obtaining a recommendation score for the candidate scales based on the fit and priority; and determining the optimal scale based on the recommendation score. The system includes a contextual state management module, a dynamic scale recommendation module, a scale execution and scoring module, a risk detection and intervention module, and an auditing and logging module. This invention can intelligently recommend psychological assessment scales based on the user's state and actual needs, while emphasizing security and traceability, and is applicable to psychological health assessment and consultation in various scenarios.

The application discloses a power network security intelligent consultation system based on a generative large model, and relates to the technical field of network security consultation systems, comprising: a consultation question and answer function module, including a technical consultation unit, an attack and defense research and judgment unit and a protection treatment suggestion unit; a generative large model discovers statistical relationships and patterns in text data based on deep learning methods and large-scale corpus training, and learns to generate new data samples to establish a network security knowledge base during the training process, which provides data support for the technical consultation unit, the attack and defense research and judgment unit and the protection treatment suggestion unit. The entire question and answer consultation process of the system relies on advanced deep learning models and algorithms in the generative large model, ensuring that the system can automatically and accurately answer various network security field questions raised by users and provide timely and professional consultation services.

The invention relates to the technical field of cost consultation, in particular to a cost consultation communication interaction system, which comprises an interaction access module used for receiving and structuring a user consultation request; the consultation engine module is used for analyzing request semantics and generating a retrieval instruction; the knowledge base module is used for storing and providing project data, market prices, specifications and case knowledge; the collaborative management module is used for creating and managing a traceable collaborative work order according to the consultation request; the output support module is used for automatically generating a report and recording an audit log; according to the method, intelligent analysis of the consultation request, structured knowledge matching and collaborative process management are organically integrated, so that the whole process of the consultation process is online, standardized and traceable, the problems of information fragmentation and difficulty in experience precipitation in traditional services are effectively solved, and the efficiency, accuracy and knowledge reuse level of cost consultation are improved.

The invention relates to the technical field of intelligent consultation interaction integrated with man-machine collaboration, in particular to an intelligent consultation interaction method and system integrated with man-machine collaboration, and the method comprises the following steps: obtaining visual behavior information, voice interaction information and operation behavior information of medical professionals in a consultation process; based on the visual behavior information, the voice interaction information and the operation behavior information, the cognitive load state of the medical professional is judged in real time; according to the cognitive load state, a risk prompt presentation mode of auxiliary suggestions is adjusted, and the auxiliary suggestions are generated by the intelligent auxiliary system; when the cognitive load status indicates that the medical professional is in a high cognitive load, the presentation intensity of the risk cues is enhanced. The practicability and safety of the intelligent auxiliary system are improved.

The item to which this design relates is a sheet of paper for design maps used in counseling. It depicts ways to live a better life in a way that can be understood at a glance. Career counseling helps clients deepen their self-understanding through dialogue and make satisfying decisions. As a tool to support this, it is designed to allow a person's career to be seen at a glance. The impactful illustrations stimulate the imagination and allow one to view their career from various perspectives, enabling them to think about their own career from viewpoints that they might not have considered during the consultation, thus enabling higher quality career counseling.

The application discloses an online consultation process-based network training method, an online consultation process quality detection method, an online consultation process-based network training device, an online consultation process quality detection device, a first electronic device, a second electronic device and a storage medium. The network training method comprises the following steps: determining a training data set; the training data set comprises consultation dialogue information corresponding to a plurality of online consultation processes and quality detection results; determining a first network and a second network; the first network is used for determining a sub-consultation process included in an online consultation process; the second network is used for determining a necessary sub-consultation process corresponding to the online consultation process; performing joint learning on the first network and the second network by using the training data set, so as to obtain a third network; and the third network is used for determining whether the online consultation process includes the necessary sub-consultation process.

The embodiment of the invention discloses a treatment scheme recommendation method and device, equipment, a medium and a computer program product, and the method comprises the steps: constructing a medical database; the medical database comprises historical treatment data and a first feature vector corresponding to the historical treatment data; based on features of pre-acquired initial inquiry data, generating an inquiry question through a first prompt word prompt, and obtaining current inquiry data according to the inquiry question; extracting multi-dimensional features from the current inquiry data, and obtaining a second feature vector based on the multi-dimensional features; searching a first feature vector as a target feature vector, wherein the similarity between the first feature vector and the second feature vector meets a threshold value; and based on the multi-dimensional features and historical treatment data corresponding to the target feature vector, generating a recommended treatment scheme. By means of the method, the multi-dimensional features of the current patient can be obtained in the inquiry process, and a more accurate personalized treatment scheme is recommended for the current inquiry information.

The application discloses a kind of double-screen heterogeneous information display systems and methods in real-time consultation interaction, comprising: first user terminal, for the first user to use, with display interface;Second user terminal, for the second user to use, with the display interface including first display area and second display area;Service processing module, for obtaining the interactive input data that the first user terminal and / or the second user terminal input in the consultation interaction process, based on the interactive input data, generate the auxiliary information related to current consultation, and send the auxiliary information to the second display area of the second user terminal and display;The scheme has the characteristics of enhancing the professional decision support of the consultant, guaranteeing the professionalism and smoothness of the consultation process, establishing and strengthening professional trust and realizing the standardization and improvement of service quality.

The invention provides a quality evaluation method, device and equipment for a consultation application and a storage medium, and the method comprises the steps: obtaining the current consultation application and medical record text data of a target patient, and carrying out the quantitative analysis of the necessity of the consultation application through a preset rule library, thereby effectively reducing the repeated consultation application and unnecessary consultation lacking directivity; after the necessity result meets the condition, a standardized consultation application form is automatically generated based on the current consultation application and the medical record text data, so that key information required by consultation is structurally presented, and the receiving efficiency and information understanding consistency of a consultation department are improved; meanwhile, the consultation execution information fed back by the target consultation terminal is acquired and input into the quality evaluation model to generate a consultation evaluation report, so that quality monitoring and quantitative evaluation of the whole consultation process are realized, a traceable and evaluable consultation quality management mechanism can be established for hospitals, and the consultation quality management efficiency is improved. And the normalization of consultation application and the accuracy of information transmission are remarkably improved on the whole.

The invention discloses an online consultation system and method for a trusted data space, equipment and a storage medium, and relates to the technical field of information processing. The obtaining module is used for obtaining a standardized question consultation card corresponding to a target user through an online consultation model adaptive to a trusted data space data interaction protocol; the engineer recommendation module is used for matching the standardized question consultation card with a preset engineer dynamic portrait library to determine a target engineer; the multi-party conference initiating and assisting module is used for establishing an online conference channel between the target user and the target engineer based on an identity credibility authentication mechanism and providing an online consultation assisting function for the online conference channel; and the service record generation module is used for acquiring consultation process data generated by the target user and the target engineer in the online conference channel and generating an online consultation result. According to the invention, the overall consultation efficiency and user experience can be improved.

The invention provides a method and system for managing and controlling the whole process of preliminary design review consultation, and the method comprises the following steps: forming a system specification system file of design review consultation according to a system file of preliminary design review; according to requirements and principles of design management, a working scheme and a design review consultation work standard manual are formed; establishing an evaluation model according to an evaluation principle, and evaluating the design review process; according to the characteristics of business work in different stages and existing work achievements, forming a preliminary design review consultation achievement template file; and sorting problems in the preliminary design review, forming design management work scheme optimization measures and suggestion reports, and completing management and control of the whole preliminary design review consultation process. According to the technical scheme, programming, standardization and refinement of the whole process of preliminary design examination and consultation of the oil and gas pipeline project are achieved.

The invention discloses a consultation process intelligent feedback method and system for a patient one-stop service, and the method comprises the steps: collecting and processing the multi-source data of a medical information system, and constructing a four-domain hypergraph; loading a hard constraint and a soft constraint, and solving through a microconstraint arrangement layer to generate a candidate scheme; based on structural causal model anti-fact simulation, determining a minimum check set and optimizing the minimum check set into a unified executable scheme; performing robust scheduling on the unified scheme, generating a main and standby time slot scheme, calculating reliability and forming a commitment result; binding with medical evidence, constraint verification and resource information, calculating fingerprints and constructing a fractal dependency tree; and when new data is input, only the influenced branches are updated, and an executable path, a commitment result and a certificate carrying proof are output. According to the invention, through multi-source data fusion, causal reasoning and robust scheduling, intelligent consultation process feedback of one-stop service of patients is realized.

The invention provides a traditional Chinese medicine digital public service platform, and relates to the technical field of digital public service platforms. Wherein the multi-party consultation module comprises a consultation request unit for receiving a consultation request of a user; the data verification unit verifies request data corresponding to the consultation request, and constructs a consultation task when the verification is passed; the execution unit executes the consultation task and constructs a consultation virtual space; after the construction of the consultation virtual space is completed and the execution of the consultation task is completed, the access unit permits the user to enter the consultation virtual space; when the user enters the consultation virtual space, the consultation process control unit controls information access and output of each terminal entering the consultation virtual space based on a consultation process synchronously generated when the consultation virtual space is constructed; and the consultation receipt unit records the consultation process, generates a process record and sends the process record to the user. According to the invention, the multi-party consultation module is used for providing multi-party consultation suitable for the user demand for the user.

The present invention comprises: a profile input unit for collecting static profile data and dynamic emotion data of a user; a customer consultation avatar generation unit for generating a user-customized customer consultation avatar by applying the collected static profile data and dynamic emotion data to a pre-trained customer consultation avatar library; a consultation agent unit for generating a consultation response to a user's query using LLM and reflecting real-time data provided from an external data source and a domain-specific API into the consultation response; an emotion recognition and classification unit for recognizing and classifying the user's emotional state by analyzing the user's dynamic emotion data obtained during the consultation process; and an avatar behavior control unit for controlling the avatar's voice synthesizer, facial expression renderer, and gesture animator so that the consultation response is expressed with the voice tone, facial expression, and gesture movements of the customer consultation avatar suitable for the user's emotional state.