84 results about "Consultation process" patented technology

The invention discloses a long-distance diagnosis and treat method of traditional Chinese medical science, comprising the following steps: an originator logs on a consultation system to send a consultation application and provides diagnosis and treat information, i.e. physicochemical indexes, treatment experiences, and the like, of a patient; consultation specialists are determined and a consultation compere is appointed in on-line response specialists; an analyzing platform is openly qualified and quantified; a question proposed stage, a diagnosis and treat scheme proposed stage and a scheme discussion stage of the long-distance diagnosis and treat method of the traditional Chinese medical science are carried out after equipment is detected to be normal, and a diagnosis report of consultation is finally obtained after the deep discussion of each consultation specialist; and the consultation scheme is fed back to the consultation system in time after being carried out and forms the contribution degree of each consultation specialist who takes part in the consultation process. In the long-distance diagnosis and treat method, the consultation specialists can share medical records and diagnosis data of patients in real time and can be more directly mutually exchanged from the patients, and the selection scientificalness and the accuracy of the diagnose result of the specialists are further enhanced by combining the intelligence of each specialist.

The invention relates to a remote traditional Chinese medical diagnosis and treatment system which comprises a consultation module, a specialist selection module, a specialist terminal, a host terminal and an analysis platform. The consultation module comprises a consultation initiation unit, a consultation control unit, a consultation report unit and a consultation evaluation unit, and a clinician can log in the consultation initiation unit to send a consultation application; the specialist selection module is used for selecting consultation specialists and appointing a consultation host according to the type of a disease; the consultation control unit is used for opening the analysis platform, bringing in the consultation specialists and controlling a consultation progress; the consultation report unit is used for summarizing a consultation scheme obtained after a deep discussion and forming a consultation report; and after the consultation scheme is executed, the consultation evaluation unit forms the contribution degrees of each specialist participating in the consultation process. In the remote diagnosis and treatment system, the consultation specialists can share a patient case and diagnosis data in real time, and under the help of the analysis platform, the consultation specialists and a patient can more intuitionally communicate mutually, thus the wisdoms of the specialists are integrated, thereby further improving the scientificity of specialist selection and the accuracy of a diagnosis result.

The invention provides a conversation tree-based intelligent online customer service method and system. The conversation tree-based intelligent online customer service method comprises the following steps that: an online customer logs in a client side; a server side automatically sends greetings to the client side; the online customer inputs and sends conversations to the server side; the server side searches a sales knowledge base, acquires reply conversations and sends the replay conversations to the client side; and repeatedly executing the two steps till the online customer closes the client side. The invention also provides a conversation tree-based intelligent online customer service system, which comprises a server side module, a client side module and a data storage module, wherein the server side module is used for providing an automatic conversation function and other system management functions; the client side module is used for establishing connection with the server side and providing a conversation interface for the online customer; and the data storage module is used for storing the sales knowledge base and a conversation log library. The conversation tree-based intelligent online customer service method and system disclosed by the invention ensure that the automatic customer service process is closer to the conversation between humans rather than questions and answers between human and machines, have the capability of greatly improving the naturalness degree of an online customer consultation process and brings better experiences for customers.

The embodiment of the invention discloses a method for achieving synchronous consultation of a medical image. The method comprises the steps that a consultation management server establishes synchronous consultation links among all consultation terminals according to consultation connection information of all consultation terminals in a consultation meeting room managed by the consultation management server; during a consultation process, synchronization information generated by any consultation terminal which performs reading operation on the medical image is transmitted to the other consultation terminals in the consultation meeting room by the synchronous consultation links; and after receiving the synchronization information, the other consultation terminals simulate the reading operation on the medical image, and thus medical image reading processes of the consultation terminals are synchronized. The embodiment of the invention also provides a system for achieving synchronous consultation of the medical image. With the implementation of the method and system provided by the embodiment of the invention, synchronous reading of the medical image at different places and interaction of video, audio and examination information can be achieved, and dependence on a network bandwidth is small.

The invention relates to a realizing method free of encoding and decoding operations and a system thereof, wherein, the method comprises the steps that: after respectively receiving a consultation request message from an opposite terminal, a calling terminal TC and a called terminal TC judge whether the encoding manners adopted by the opposite terminal pertain to the AMR mode and are the same; when the encoding manners adopted by the opposite terminal pertain to the AMR mode but are different, the calling terminal TC and the called terminal TC respectively carry out TFO frame transparent transmission to the opposite terminal; according to the content of an indicating bit of the encoding manner of a TFO frame, the encoding manner is switched into an encoding manner with relatively low encoding speed; TFO frame transparent transmission is carried out based on the same encoding manner after switching. The system comprises a code converter and a base station controller. As a TFO code set consultation process in the prior art is omitted, the method and the system are capable of effectively reducing interaction time delay during the establishment of TFO and the signaling load of TFO and timely realize the improvement of speech quality.

Embodiments of the invention disclose a question and answer data processing method and apparatus and an automatic question and answer method and apparatus. The question and answer data processing method comprises the steps of collecting question and answer data generated in a consultation process of a business object; performing text analysis on the question and answer data according to business object tag information contained in the question and answer data, and determining combinable questions, wherein the business object tag information comprises a business object name, a category or a brand; determining a combined knowledge point according to the combinable questions, wherein a combined knowledge point text comprises a combined question and a corresponding answer; and providing first recommendation information for a second user end according to the combinable questions and the combined knowledge point, thereby updating a question and answer database. Through the methods and the apparatuses provided by the embodiments of the invention, the accuracy and efficiency of an automatic question and answer system can be improved.

The invention discloses a method for realizing that a firewall chip takes part in SYN agent. The consultation process of the SYN agent is finished by software operating on a general CPU. After the consultation with a server is finished, the software operating on the general CPU registers the difference of TCP sequence numbers in the data structure of a connection table, and then the originally distributed special data structure of the SYN agent is cancelled; for normal communication, the connection of which is established, the firewall chip processes communication messages rapidly on the basis of transforming the TCP sequence numbers. In the method of the invention, complex processing consuming memory resources, such as the maintenance of TCP connection state and the retransmission of data packets, etc. is carried out by the software operating on the general CPU, thereby ensuring the completeness of the function of the SYN agent. When the method of the invention resists the attack of SYN Flood, the lawful and normal communication can still be transmitted rapidly by chips, thereby enhancing the performance of systems.

The invention provides a medical technology inspection automatic recommendation reservation method and system, a device and a storage medium. The medical technology inspection automatic recommendationreservation method comprises: receiving a medical technology inspection application form uploaded by a hospital information system; matching a reservation queue corresponding to each medical technology inspection item in the medical technology inspection application form according to a preset queue matching template; screening and sorting each of the reservation queues according to a preset medical technology inspection conflict rule to obtain an optimal queue combination; obtaining a reservation period of each reservation queue in the optimal queue combination, and generating a recommendation reservation period table of the medical technology inspection application form according to the optimal queue combination. The method can meet the integrated reservation of medical technology inspection items such as ultrasound, radiation, endoscope and dynamic electrocardiogram, can automatically recommend the optimal time for patient inspection, can solve the clinical practical problem, can optimize the medical technology inspection reservation process, can complete reconstruction of the patient consultation process, can improve the working efficiency of medical technology inspections, andcan improve the service quality.

The invention discloses an IPSec (Internet Protocol Security) SA (Security Association) consultation method and an IPSec SA consultation device. The method comprises the following steps: generating and issuing a consulted SA when a responder receives a first message sent by an initiator; replying a second message to the initiator by the responder; and when the responder receives the IPSec encrypted message which is sent by the initiator and encrypted by the consulted SA, or receives a third message sent by the initiator, carrying out data flow protection utilizing the consulted SA, wherein the first message, the second message and the third message are three messages which are used to complete the IPSec SA consultation by the initiator and the responder together in a fast mode. According to the invention, through changing the issuing time and effective time of responder's consulted SA, the problems of jitter or interruption of instant flows during the IPSec SA initial consultation or re-consultation process in the prior art are solved.

The invention relates to an illness information acquisition method and device, a computer device and a storage medium. The method comprises steps that when a main complaint message triggering consultation is received, a consultation dialogue template corresponding to the main complaint message is queried; the personal file information of a corresponding patient in the main complaint message is obtained; a response node in the consultation dialogue template is determined according to the main complaint message and the personal file information, and the response node is an initial question nodewhen a dialogue is made through the consultation dialogue template; the main complaint message is responded through the response node, and dialogue consultation is performed; the illness information is obtained based on question and answer data in the consultation process. The method is advantaged in that dialogue consultation can be performed directly through the consultation dialogue template, according to the question and answer data, the disease information is obtained, no direct involvement of a doctor is required in the disease information acquisition process, repeated communication interaction between the doctor and the patient is avoided, the disease information acquisition process is simplified, and acquisition efficiency of the disease information is improved.

The invention discloses a method for exchanging and consulting secret keys between a mobile device and a safe access gateway. The method comprises the following steps: in the IKE first stage master mode consultation process, the mobile device sends the fifth message carrying user identity identification information to the access gateway; the access gateway performs identity identification on a remote device according to the fifth message; if the identification passes, the access gateway allocates an intranet IP address to the mobile device and sends the sixth message carrying intranet IP address information to the mobile device; and the mobile device receives the sixth message and acquires the intranet IP address. In the method of the invention, standard IKE interactive flow is modified, on the basis of ensuring system safety, the expanding identification of user identity and dynamic intranet IP allocation of client are realized, thus overcoming the defects of low efficiency and poor controllability existing in the prior art and satisfying requirements on user remote safe access under mobile environment.

The invention provides a method and device for realizing port consultation between fabric channel over Ethernet (FCoE) forwarders. According to the method and device for realizing the port consultation between the FCoE forwarders, a reciprocal process for an FCoE initialization protocol-virtual local area network (FIP VLAN) request message and a FIP VLAN notification message can be omitted by the port consultation between the FCoE forwarders, and an exchange link parameters (ELP) consultation process, an exchange switch capabilities (ESC) consultation process and an exchange virtual fabrics parameters (EVFP) consultation process in a VLAN are omitted, and therefore, the port consultation between the FCoE forwarders can be simplified.

The invention discloses a session transmission method in a Push Server, a client and a Push server. A first protocol consults with a session key, and then a second protocol transmits an encrypted session. By separating the key consultation process from the session transmission process, the key consultation process and the key consultation process can use different protocols. The session transmission process can use a protocol with a low resource consuming being less than that of a protocol used for the key consultation process, so that the load of the Push server and network traffic consumption of the client can be reduced.

The invention relates to a method and a system for providing a media stream during the switching process of a media server, wherein, the method comprises that: a media delivery function entity for providing the media stream for a user device is switched from a first media function delivery entity to a second media function delivery entity; the second media delivery function entity provides the media steam for the user device, and the media steam is sent by the first media delivery function entity. The method and the system provided by the invention can realize that the original media steam parameters can be maintained unchanged without the re-consultation of the media steam parameters between the user device and a network during the switching process of the media server, thereby avoiding the delay caused by the re-consultation process of the media steam parameters and accelerating the response speed of the system.

The invention discloses a remote consultation system and method based on data interaction, which belongs to the technical field of telemedicine and includes a cloud platform, a consultation system of a superior hospital and a consultation system of a subordinate hospital. The consultation system of a superior hospital includes a video terminal, a display screen, and a local computer and data center; the lower-level hospital consultation system includes display screens, video terminals, local computers and hospital information systems; the cloud platform includes a consultation management module; it solves the technical problems of allowing doctors to independently control medical images and realize remote interaction during the consultation process; The invention directly retrieves images from the data center and hospital information system, avoiding the loss in transmission; and the data transmission at the time of application has a smaller signal-to-noise ratio and less loss than video conference compression transmission.

The invention discloses a method and a system for voice and video user rate consultation, and is used for overcoming technical defect that the network performance is reduced because the wireless network load is not considered in user rate consultation in the process of establishing a call. In the invention, a base station participates in the user rate consultation process of the call, an operator can make the wireless network load influence the user rate consultation through configuration of the base station so as to optimize the network performance.

The invention discloses a method for transmitting precision clock synchronization protocol messages, an apparatus and a system thereof, belonging to the field of communication, wherein the method comprises the following steps: sending a detection request message carrying random numbers to a server apparatus via an event messages port; receiving detection response messages returned by the server apparatus via the event messages port; according to the random numbers, addresses and port numbers carried in the detection response messages, determining the addresses and the port numbers of the event messages port converted by the network address; and noticing the addresses and the port numbers of the event messages port converted by the network address to the server apparatus in unicast consultation process. In the method provided by the invention, the determined addresses and the port numbers of the event messages port converted by the network address is informed to the server apparatus via a client apparatus so that the server apparatus initiates the event messages according to the address and the port number, thereby transmitting the precision clock synchronization protocol messages in NAT (Network Address Translation) network.

The invention discloses a method for realizing a coloring ring back tone (CRBT) service, which comprises steps that: a calling terminal sends a message calling based on an IP network protocol; responding to the calling, a core network sends the message calling based on the IP network protocol to a called terminal, interacts with a CRBT service server by the message based on the IP network protocol and establishes connection with the CRBT service server; the CRBT service server triggers the CRBT service; a media device executes a CRBT media consultation process based on the IP network protocol and plays the CRBT to the calling terminal. In addition, the invention also discloses a media device and a CRBT service server. The IP-based reconstruction of the CRBT can be realized by the technical proposal.

The invention relates to a consultation dialogue template generation and consultation data acquisition method and device, a computer device and a storage medium. The method comprises steps that a consultation dialogue data set is acquired, and the consultation dialogue data set comprises orderly question data and corresponding answer data; according to ordering of the question data, correspondingconsultation nodes are respectively generated; question keywords are extracted from the question data, and node attributes of the corresponding consultation nodes are set according to the question keywords; the node flow condition among the consultation nodes is determined according to the question data and the answer data; each of the consultation nodes is sequentially connected according to thenode flow condition to obtain a consultation dialogue template. The method is advantaged in that the obtained consultation dialogue template can be applied to the consultation process of medical service, direct involvement of a doctor in the consultation process is not needed, the medical consultation process is simplified, and consultation efficiency is improved.

The invention provides an interaction method, device and system for remote consultation, a server and a medium. The method comprises the steps of: when a remote consultation request is obtained, creating a consultation group based on a real-time audio and video cloud service interface; generating consultation tokens according to patient information in the remote consultation request and attributeinformation of the consultation group; and respectively sending the consultation tokens to a first terminal and a second terminal, and supporting information interaction between the first terminal andthe second terminal based on a user datagram protocol. According to the interaction method for remote consultation provided by the invention, the consultation group is created based on the real-timeaudio and video cloud service interface to achieve information interaction of multiple terminals based on the user datagram protocol, and the real-time interaction in high-definition audio and video is ensured in the remote consultation process by utilizing the features that the real-time audio and video cloud service automatically allocates the optimal and fluent transmission path in real time according to the network transmission condition and the load condition, so that promotion of application and popularization of remote consultation is facilitated.

The invention discloses a one-to-one on-line investment consultation system, which comprises a consultation client and a consultation server, wherein the consultation client is connected with the consultation server through a network; the consultation client comprises a user authentication module, a consultation information selection module, a consultation charging module, an expert consultant connection module and an expert service grading module; after the expert consultant connection module is connected with a corresponding expert which is required to be consulted about information, the expert communicates with the user on line; and after consulting the expert, the user can grade one-to-one service which is provided by the expert through the expert service grading module. In the mode, the one-to-one on-line investment consultation system has the advantages that the user can have enough time to perform in-depth and repeated consultation about investment issues which are required to be consulted until the user gets a satisfactory answer; and the system supervises each consultation process and employs a user grading system, so the quality of service of the expert and the effectiveness of consultation are improved, and good reference is provided for the user during expert selection.

The invention discloses a real-time telemedicine consultation system comprising a first consultation terminal, a second consultation terminal, a third consultation terminal, an information acquisition terminal and a data processing center; the first consultation terminal is an expert consultation terminal; the second consultation terminal is an attending doctor consultation terminal; the first consultation terminal and the second consultation terminal both comprise input modules, display modules, instant video communication modules, voice recording modules and storage modules; the third consultation terminal is a patient consultation terminal comprising an input module, a display module, an instant video communication module, a voice recording module and a storage module; the data processing center is used for receiving and storing consultation expert personal information, consultation expert recording consultation main points information, consultation expert speaking information, attending doctor personal information, attending doctor recording consultation main point information, attending doctor speaking information, patient personal information and patient speaking information sent by each consultation terminal. By means of the system, the whole consultation process can be automatically recorded which is convenient for query and provides effective reference for later diagnosis and treatment.

The invention discloses a method and system for building multi-source safety relevance and belongs to the technical field of information security. The method comprises that a gateway carries zone bit load Hai, annunciation load N[IPi] and N flow selector load TS2i in sending message in an IKE_AUTK information consultation process during IKEv2 communication; and a terminal carries zone bit confirmation load HAr and the N flow selector load TS2i. The method and system increases identification load and flow selector load to build a plurality of backup IKE SA through function expansion of the existing IPsec, guarantees real-time seamless switching of enciphered data flow and further strengthens safety performance of the IPsec. The communication end sends counting states to solve the problem that certain packet loss problems are produced during switching.

The invention discloses a telemedicine consultation method and system. A consultation request is analyzed, and a consultation team is formed, wherein the consultation team comprises expert team members, ordinary doctor members and intern doctor members so that the ordinary doctors can also participate in consultation processes, and the overall medical level is improved; generated consultation information is stored to a consultation information database, and historical consultation information is called multiple times to assist the consultation progress, so that the resource waste is avoided; in the whole consultation stage, the information querying and integrating work is subjected to assistant processing by the system, the time of the members of the consultation team is saved, the memberscan participate in multiple consultation progresses simultaneously, the consultation efficiency is improved, and the classified storage and reutilization of the consultation information are facilitated; by adopting a consultation simulation subsystem for initiating consultation simulation, the users are helped to improve their own medical levels, the utilization rate of the consultation information is increased, discovering and solving of problems left in the historical consultation processes are facilitated, and the improvement of the overall medical level is promoted.

The invention provides a consultation information processing method and device. The method comprises the following steps: collecting voice information of participants in an on-line consultation process; carrying out voice analysis on the voice information of the participants, and converting the collected voice information into corresponding text messages; and storing the text messages obtained through conversion. The scheme above can improve consultation information processing efficiency effectively, and is simple and feasible.

The present invention discloses an intelligent platform-based system and a method for handset online psychological consultation. The system comprises a logical server, a communication server and handset application modules. The logical server is in communication connection with the communication server and the handset application modules and is used for receiving the transmission information sent by the handset application modules and then sending the push information to the communication server according to the transmission information. The communication server, established based on the XMPP protocol, is in communication connection with the logical server and the handset application modules and is used for receiving the push information sent by the logical server and then sending the push information to one designated handset application module. The handset application modules are used for searching the positions of hospitals, searching doctors and providing an online consulting platform. Based on an intelligent handset, a user can communicate with a doctor in the online manner. In this way, the psychological burden of the user during the psychological consultation process directly conducted in a hospital can be avoided. Meanwhile, the traffic cost and the cost of hardware facilities are reduced at the same time. The overall utilization rate of resources is improved.

The invention discloses a blood glucose consultation management method. The blood glucose consultation management method comprises the following steps: acquiring blood glucose detection data of a patient and storing; when receiving a consultation request of a user, providing an operation interface for the user to input consultation information, wherein the consultation information comprises requester information, medical care information of a consultation object and requested party information; after the user confirms input content, sending the consultation information and the corresponding blood glucose detection data to a corresponding medical care terminal. The invention further provides a blood glucose management system. According to the blood glucose consultation management method andsystem, provided by the invention, consultation of blood glucose patients can be realized based on a management platform; a consultation process is simple and convenient, and the convenience of consultation operation of doctors is improved.

The invention discloses a household appliance customer service user intention guiding method and an intelligent household appliance. The method comprises the steps of obtaining a to-be-recognized consulting text; when the consulting text has a plurality of intentions, determining the number of intentions in the consulting text; determining the number of CNN input parameters according to the numberof intentions, and classifying the determined intentions based on the CNN to obtain a target intention; and entering a consultation process corresponding to the intelligent household electrical appliance according to the target intention. According to the user intention guiding method of the household appliance customer service and the intelligent household appliance, the characteristics of the plurality of intentions in the user consulting text can be accurately extracted, and the specific classification results of the plurality of intentions are determined, so that the plurality of intentions in the user consulting text are accurately recognized.

The invention is suitable for the technical field of intelligent decision, is applicable to the technical field of artificial intelligence, and provides a method for generating feedback information. The method comprises the steps of: determining an answer generation model according to the corpus data size of a preset corpus,, wherein the preset corpus comprises standard question and answer data and similar question data, the standard question and answer data comprises at least one standard question and standard answers corresponding to the standard questions respectively, and the similar question data comprises similar questions corresponding to the standard questions respectively; determining target answer information from the preset corpus according to user question information through the answer generation model; taking a matching degree between the target answer information and the user question information as a target matching degree; and determining feedback information to the user according to the target answer information and the target matching degree. By means of the method, the matching degree of the feedback information output in the online intelligent consultation process and user requirements can be improved.

The invention discloses an operation teaching method based on teleconsultation and automatic referral, which belongs to the technical field of big data. Through building a telemedicine data center which comprises a consultation data center, a referral data center and an operation teaching data center, an application process, an auditing process and a recording process for consultation, referral and operation teaching are integrated, a patient determines referral and operation requirements during a consultation process, the patient confirms the requirement of watching operation teaching by a lower-stage hospital while the operation requirements are determined, a consultation system extracts the medical information of patients on the information platform of the lower-stage hospital, a referral system extracts the patient information in the consultation system according to the requirements, the information is stored on the information platform of the hospital, the patient directly goes toan upper-stage hospital for treatment, and besides, the lower-stage hospital does not need to apply for operation teaching but can directly watch the video teaching information for the operation of the patient, and the time cost and the manual cost are greatly saved.